Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Holywell Nursing Home

stars
stars 09 December 2025
My father has been a resident at Holywell for almost 9 months. I have nothing but praise for the staff and management at Holywell. My father has complex care needs. Prior to moving to Holywell, he was being admitted to hospital every 6 weeks or so. Since being there, he has not needed to go into hospital once. This is due to the diligent care provided. The home is thoroughly clean, with none of the smells that I have noticed in other homes. The food is top quality, with plenty of choice, fresh ingredients and good portions. The staff are wonderful - friendly, compassionate, professional, competent, reassuring, and treat Dad with dignity. They also treat my mum, who visits almost every day, as one of the family. I have absolutely no hesitation in recommending Holywell - they are everything I want from those caring for my precious dad.
Review from S H (Daughter of Resident/Service User)