33 Preston Road, Yeovil, BA21 3AE
View Full Details of The Knoll Nursing Home (Yeovil) LtdVery friendly, welcoming staff. They all worked well as a team. A strong ethos of care shone through. I felt they took the time to find out what was important to us with an excellent balance of professionalism and warmth. They were all thoughtful and caring to my husband which made a very difficult time more bearable. They were helpful and respectful after my husband's death.
In the eighteen months I have visited the home, I have been impressed with the high standard of cleanliness, atmosphere and welcome received.
Staff are committed and caring. They respond quickly to concerns from relatives.
The standard of care is excellent. Residents are treated with care and dignity and absolutely nothing is too much trouble. Relatives are welcome to visit at any time and are encouraged to get involved with activities. Management are always available and happy to spend time with relatives and to listen to any comments. The quality of the meals is excellent and everything is prepared on site. I have no hesitation in recommending The Knoll Nursing Home.
The Knoll Nursing Home - everyone I have met and who has helped my mother has been excellent. All the staff are very friendly and genuinely extremely helpful in what must be very difficult circumstances for some residents. I can't praise the home and staff enough, as they have cared for my mother extremely well.
This home is absolutely amazing. My mum has settled in so well and she is looked after excellently. The care is wonderful and she is so happy. All the staff are so caring too.
The staff have been really supportive and lovely. They are always smiley and happy. The home is always clean and tidy. Three particular staff members are always available to talk to if I have any questions. I can't thank them enough for how they are looking after my mum and my dad.
The Knoll is an excellent home, with plenty of care from staff who go out of their way to attend to my mother's and other residents' needs. Also good food and excellent hygiene and cleanliness. They have a modern external building called The Lodge where my mother does various activities including baking cookies, chocolate, reindeer making, wool crafting and autumnal wreaths. The staff are always happy and smiling.
My husband is very well looked after. His every need is attended to. He is very happy here and the staff are very friendly.
Being at the late stages of dementia, my father received outstanding care from all the staff. As a family, we were satisfied and happy with the nursing home in every respect. This meant that when it was time for him to say goodbye to this world, he was treated with the dignity and grace he deserved.
I cannot thank the staff at The Knoll enough for making my mum's 90th Birthday party such a wonderful occasion. The staff went above and beyond to host friends and family, and the chef provided a wonderful spread and made her a cake on her actual birthday. Thank you so much.
Loving The Knoll and the staff listen to concerns, and where possible take the appropriate action, or explain their decision. I feel relaxed about the care/support my Mother-in-law receives.
A good homely atmosphere.
My wife is happy and content at The Knoll, which is very comforting for our family, plus the staff, without exception, always make me feel welcome.
My husband always said if he could not be home with me (his wife) he would want to be nowhere but than with the angels (his carers) at The Knoll.
My mum went into the Knoll Nursing Home in May and and the family are very pleased with the care given to my mum. The staff are very good and they look after my mum very well, and the home has a homely feel about it, and the food is lovely. The home is kept clean.
My mother has been at The Knoll Nursing Home since May 2022. She has dementia. She appears very happy and well looked after. She enjoys the activities which are laid on, the activity staff come up with great ideas. All the staff at The Knoll are very friendly, nothing is too much trouble and it is a joy to visit. Thank you for all your hard work.
I have been here 2 years come Christmas. All staff and management are excellent. I would not want to be anywhere else. The only thing I felt, on occasion, is they may be understaffed. Even then, they cope. Residents suffer in no way.
All the staff are well trained and very competent in their roles. Good, friendly and helpful relationships. The help given to residents is excellent and the home is always clean and tidy. The information given about the resident is good. My wife is in a very good and safe environment.
Dad has now been a resident at The Knoll for five months and has settled well. The quality of care and kindness of the staff is outstanding. Nothing is too much trouble and dad loves the food! We had no experience of care homes before and have been helped through the process by the admin staff. It isn't an easy decision to make, but the peace of mind we now have knowing dad is safe and looked after is worth more than anything. It's a lovely place.
Very friendly, welcoming staff. They all worked well as a team. A strong ethos of care shone through. I felt they took the time to find out what was important to us with an excellent balance of professionalism and warmth. They were all thoughtful and caring to my husband which made a very difficult time more bearable. They were helpful and respectful after my husband's death.
In the eighteen months I have visited the home, I have been impressed with the high standard of cleanliness, atmosphere and welcome received.
Staff are committed and caring. They respond quickly to concerns from relatives.
The standard of care is excellent. Residents are treated with care and dignity and absolutely nothing is too much trouble. Relatives are welcome to visit at any time and are encouraged to get involved with activities. Management are always available and happy to spend time with relatives and to listen to any comments. The quality of the meals is excellent and everything is prepared on site. I have no hesitation in recommending The Knoll Nursing Home.
The Knoll Nursing Home - everyone I have met and who has helped my mother has been excellent. All the staff are very friendly and genuinely extremely helpful in what must be very difficult circumstances for some residents. I can't praise the home and staff enough, as they have cared for my mother extremely well.
This home is absolutely amazing. My mum has settled in so well and she is looked after excellently. The care is wonderful and she is so happy. All the staff are so caring too.
The staff have been really supportive and lovely. They are always smiley and happy. The home is always clean and tidy. Three particular staff members are always available to talk to if I have any questions. I can't thank them enough for how they are looking after my mum and my dad.
The Knoll is an excellent home, with plenty of care from staff who go out of their way to attend to my mother's and other residents' needs. Also good food and excellent hygiene and cleanliness. They have a modern external building called The Lodge where my mother does various activities including baking cookies, chocolate, reindeer making, wool crafting and autumnal wreaths. The staff are always happy and smiling.
My husband is very well looked after. His every need is attended to. He is very happy here and the staff are very friendly.
Being at the late stages of dementia, my father received outstanding care from all the staff. As a family, we were satisfied and happy with the nursing home in every respect. This meant that when it was time for him to say goodbye to this world, he was treated with the dignity and grace he deserved.
I cannot thank the staff at The Knoll enough for making my mum's 90th Birthday party such a wonderful occasion. The staff went above and beyond to host friends and family, and the chef provided a wonderful spread and made her a cake on her actual birthday. Thank you so much.
Loving The Knoll and the staff listen to concerns, and where possible take the appropriate action, or explain their decision. I feel relaxed about the care/support my Mother-in-law receives.
A good homely atmosphere.
My wife is happy and content at The Knoll, which is very comforting for our family, plus the staff, without exception, always make me feel welcome.
My husband always said if he could not be home with me (his wife) he would want to be nowhere but than with the angels (his carers) at The Knoll.
My mum went into the Knoll Nursing Home in May and and the family are very pleased with the care given to my mum. The staff are very good and they look after my mum very well, and the home has a homely feel about it, and the food is lovely. The home is kept clean.
My mother has been at The Knoll Nursing Home since May 2022. She has dementia. She appears very happy and well looked after. She enjoys the activities which are laid on, the activity staff come up with great ideas. All the staff at The Knoll are very friendly, nothing is too much trouble and it is a joy to visit. Thank you for all your hard work.
I have been here 2 years come Christmas. All staff and management are excellent. I would not want to be anywhere else. The only thing I felt, on occasion, is they may be understaffed. Even then, they cope. Residents suffer in no way.
All the staff are well trained and very competent in their roles. Good, friendly and helpful relationships. The help given to residents is excellent and the home is always clean and tidy. The information given about the resident is good. My wife is in a very good and safe environment.
Dad has now been a resident at The Knoll for five months and has settled well. The quality of care and kindness of the staff is outstanding. Nothing is too much trouble and dad loves the food! We had no experience of care homes before and have been helped through the process by the admin staff. It isn't an easy decision to make, but the peace of mind we now have knowing dad is safe and looked after is worth more than anything. It's a lovely place.