Submit a Review for The Knoll Care Home
335A Stroud Road, Tuffley, Gloucester, GL4 0BD
View full details of The Knoll Care HomeLatest Reviews for The Knoll Care Home
05 February 2026
I have found the service good/satisfactory. One point is the regularity with which the manager changes. I am not happy with the fact that my mother has been kept in her room for several years now. I know that she is no longer able to socialise but I feel she has been bed bound longer than necessary.
30 January 2026
My lovely mum-in-law reached the point where she needed 24-hour care, which isn't an easy thing for any family. However, my wife had been given a good report about The Knoll and luckily, there was a room available, so Mum moved there in September and settled in pretty quickly. We have been
impressed with the level of care provided and the kindness and patience of the staff and management, always ensuring that any health issues that arise are dealt with promptly. Mum has been much better in herself since moving to The Knoll - she is eating better and is happier having more company than she did living on her own. She was offered the opportunity to move into a bigger room recently, which has a wonderful view over the lovely gardens at the rear, where mum loves to watch the wildlife, including deer, hares and rabbits. I am so pleased that, due to the confidence my wife has in the staff at The Knoll, the stress she was under is no longer an issue, thanks to Reece and his brilliant staff.
30 January 2026
This place is amazing they looked after my father in law
all the team are so kind and caring
Reece the manager kept us updated at all times
I would recommend The Knoll Care Home to anyone
You know your family member well be safe
09 January 2026
First time visiting and first impressions are good. Everywhere was clean and tidy. The staff were all very friendly. Came when a xmas event was going on and it looked like all the residents were enjoying themselves. It was well organised from what I saw. Look forward to visiting again.
09 January 2026
First time visiting, staff lovely and caring nice and clean. Residents was enjoying the event what was going on and spoke to some of the residents who were lovely.
24 December 2025
The service at the home my father is receiving is so good. All staff are so caring and understanding. The new Manager is outstanding he seems to be on top of every situation knows all patients but especially my Dad really well. I live in US so having the right care for my Dad is very important I and
my family couldn't be happier about the care he is recieving
17 October 2025
My mum has been a resident for nearly 18 months and I am so pleased with the care, support and welfare being provided. I feel so much better in myself knowing she is happy safe, and secure in this wonderful care home. She enjoys all the activities and she has a brilliant rapport with the staff.
Thanks to the care home for giving my mum a wonderful lease of life.
29 September 2025
My friend moved in to The Knoll at the end of July at first was very unsure but now has settled and has nothing but praise for the staff and food. Also has started to mix in the dining room and take part in activities. Always made welcome when visiting.
23 September 2025
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all.
Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
03 September 2025
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept
this facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
16 July 2025
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
14 August 2024
Everyone is very kind and very helpful and very committed to all residents and visitors.
30 August 2023
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to
enjoy the party. The singer was good and sang lots of songs the residents liked.
21 August 2023
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
11 August 2023
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities.
If you are looking for somewhere that doesn’t just meet your loved one's physical
needs but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
03 August 2023
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
29 June 2023
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
27 June 2023
They are extremely patient and caring. Very friendly and supportive manager.
22 June 2023
Really lovely place and very friendly staff. Mum is really well looked after.
19 June 2023
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
Latest Reviews for The Knoll Care Home
05 February 2026
I have found the service good/satisfactory. One point is the regularity with which the manager changes. I am not happy with the fact that my mother has been kept in her room for several years now. I know that she is no longer able to socialise but I feel she has been bed bound longer than necessary.
30 January 2026
My lovely mum-in-law reached the point where she needed 24-hour care, which isn't an easy thing for any family. However, my wife had been given a good report about The Knoll and luckily, there was a room available, so Mum moved there in September and settled in pretty quickly. We have been
impressed with the level of care provided and the kindness and patience of the staff and management, always ensuring that any health issues that arise are dealt with promptly. Mum has been much better in herself since moving to The Knoll - she is eating better and is happier having more company than she did living on her own. She was offered the opportunity to move into a bigger room recently, which has a wonderful view over the lovely gardens at the rear, where mum loves to watch the wildlife, including deer, hares and rabbits. I am so pleased that, due to the confidence my wife has in the staff at The Knoll, the stress she was under is no longer an issue, thanks to Reece and his brilliant staff.
30 January 2026
This place is amazing they looked after my father in law
all the team are so kind and caring
Reece the manager kept us updated at all times
I would recommend The Knoll Care Home to anyone
You know your family member well be safe
09 January 2026
First time visiting and first impressions are good. Everywhere was clean and tidy. The staff were all very friendly. Came when a xmas event was going on and it looked like all the residents were enjoying themselves. It was well organised from what I saw. Look forward to visiting again.
09 January 2026
First time visiting, staff lovely and caring nice and clean. Residents was enjoying the event what was going on and spoke to some of the residents who were lovely.
24 December 2025
The service at the home my father is receiving is so good. All staff are so caring and understanding. The new Manager is outstanding he seems to be on top of every situation knows all patients but especially my Dad really well. I live in US so having the right care for my Dad is very important I and
my family couldn't be happier about the care he is recieving
17 October 2025
My mum has been a resident for nearly 18 months and I am so pleased with the care, support and welfare being provided. I feel so much better in myself knowing she is happy safe, and secure in this wonderful care home. She enjoys all the activities and she has a brilliant rapport with the staff.
Thanks to the care home for giving my mum a wonderful lease of life.
29 September 2025
My friend moved in to The Knoll at the end of July at first was very unsure but now has settled and has nothing but praise for the staff and food. Also has started to mix in the dining room and take part in activities. Always made welcome when visiting.
23 September 2025
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all.
Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
03 September 2025
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept
this facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
16 July 2025
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
14 August 2024
Everyone is very kind and very helpful and very committed to all residents and visitors.
30 August 2023
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to
enjoy the party. The singer was good and sang lots of songs the residents liked.
21 August 2023
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
11 August 2023
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities.
If you are looking for somewhere that doesn’t just meet your loved one's physical
needs but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
03 August 2023
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
29 June 2023
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
27 June 2023
They are extremely patient and caring. Very friendly and supportive manager.
22 June 2023
Really lovely place and very friendly staff. Mum is really well looked after.
19 June 2023
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.