Submit a Review for Brookvale House
4 Brookvale Road, Portswood, Southampton, SO17 1QL
View full details of Brookvale HouseLatest Reviews for Brookvale House
17 March 2026
Initial experiences for this care home are very good. The staff are friendly with a good interaction with residents. The place is clean and smells clean. The residents seem happy and have activities. My friend is at present, enjoying a foot massage and having nails done.
17 March 2026
We had a lovely experience with the raffle and singing. Excellent entertainment and involved residents with singing and dancing. A very happy event.
17 March 2026
We are very pleased with the care provided for Mum. Its a lovely clean and friendly place and the staff are always happy and nothing is too much trouble. Always happy to oblige if you have any questions. There is always some form of entertainment going on for the residents.
02 March 2026
My mother-in-law has been at Brookvale for 3 years and we are still pleased with the care she receives. The staff at Brookvale are very caring and welcoming, and they are always helpful.
There are lovely organised events on a regular basis. We get a monthly email of the following months
entertainment and events.
16 February 2026
Very happy with everything, my husband is happy & staff are very kind helpful always on hand to help with anything he's clean & tidy whenever I visit. Overall I am pleased with things entertainment is great always interact with everyone.
16 February 2026
Mum has been at Brookvale House for 20 months and has been well looked after. We have always been kept up to date with any health issues. The staff are always friendly & welcoming. We have no cause for concern about her at Brookvale.
16 February 2026
My mother has resided at Brookvale House care home for over 2 1/2 years. In that time the staff and management have really taken time to take care of her changing needs. Always friendly and caring. Her room is always clean and comfortable. Thank you.
17 October 2025
It was a lovely happy afternoon. All the staff are so special at Brookvale Macmillan Tea afternoon. Thank you.
17 October 2025
The afternoon was a fundraising event for McMillan Cancer Reserch.
It was very good with music and singing and lots of laughter and residents, staff and relatives enjoying themselves.
Very entertaing and very well organised so well done to all the staff.
26 August 2025
My wife has been in the home for over 2yrs and I am very happy
26 August 2025
Mum looks really well and well looked after. Staff are really friendly and welcoming.
26 August 2025
My Nan is Happy, well looked after, well fed.
Home is always clean and staff very friendly and helpful.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
25 July 2025
Staff so friendly
Very patient with the residents
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween
party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that
she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home.
Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies.
The staff are competent, caring, patient and
smiley. My husband is contented.
Latest Reviews for Brookvale House
17 March 2026
Initial experiences for this care home are very good. The staff are friendly with a good interaction with residents. The place is clean and smells clean. The residents seem happy and have activities. My friend is at present, enjoying a foot massage and having nails done.
17 March 2026
We had a lovely experience with the raffle and singing. Excellent entertainment and involved residents with singing and dancing. A very happy event.
17 March 2026
We are very pleased with the care provided for Mum. Its a lovely clean and friendly place and the staff are always happy and nothing is too much trouble. Always happy to oblige if you have any questions. There is always some form of entertainment going on for the residents.
02 March 2026
My mother-in-law has been at Brookvale for 3 years and we are still pleased with the care she receives. The staff at Brookvale are very caring and welcoming, and they are always helpful.
There are lovely organised events on a regular basis. We get a monthly email of the following months
entertainment and events.
16 February 2026
Very happy with everything, my husband is happy & staff are very kind helpful always on hand to help with anything he's clean & tidy whenever I visit. Overall I am pleased with things entertainment is great always interact with everyone.
16 February 2026
Mum has been at Brookvale House for 20 months and has been well looked after. We have always been kept up to date with any health issues. The staff are always friendly & welcoming. We have no cause for concern about her at Brookvale.
16 February 2026
My mother has resided at Brookvale House care home for over 2 1/2 years. In that time the staff and management have really taken time to take care of her changing needs. Always friendly and caring. Her room is always clean and comfortable. Thank you.
17 October 2025
It was a lovely happy afternoon. All the staff are so special at Brookvale Macmillan Tea afternoon. Thank you.
17 October 2025
The afternoon was a fundraising event for McMillan Cancer Reserch.
It was very good with music and singing and lots of laughter and residents, staff and relatives enjoying themselves.
Very entertaing and very well organised so well done to all the staff.
26 August 2025
My wife has been in the home for over 2yrs and I am very happy
26 August 2025
Mum looks really well and well looked after. Staff are really friendly and welcoming.
26 August 2025
My Nan is Happy, well looked after, well fed.
Home is always clean and staff very friendly and helpful.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
25 July 2025
Staff so friendly
Very patient with the residents
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween
party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that
she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home.
Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies.
The staff are competent, caring, patient and
smiley. My husband is contented.