Submit a Review for Hoar Cross Nursing Home
St Michael's House, Abbotts Bromley Road, Hoar Cross, Burton-on-Trent, DE13 8RA
View full details of Hoar Cross Nursing HomeLatest Reviews for Hoar Cross Nursing Home
18 February 2026
It was with great sadness that we finally decided that our mum was no longer safe to live on her own. She's had several weeks of respite stays over the past 10 years. When we had to make the decision to move her into permanent care we didn't look anywhere else! Hoar Cross is amazing! The staff are
fantastic, surroundings are beautiful, level of care is second to none!
28 November 2025
my parents who are late 80's needed respite care for two weeks whilst their bathroom was being replaced to make it safer and user friendly for them at home.
The builder had a two week gap to fit this work in. It was short notice and in stepped Hoar Cross staff and management. The process was
fast, helpful, friendly and welcoming. A room was found and the two days later they moved in.
From the start they were welcomed into the home by all staff. Nothing was too much trouble and catered for both parents needs. Mum with undiagnosed dementia and dad with past stroke.
I would like to thank all the staff at Hoar Cross Nursing Home for the kindness and making my parents feel at home with an extended family to support them.
16 July 2024
I wish to thank all the staff at Hoar Cross Nursing Home for taking care of my brother-in-law during the last few weeks of his life, he was cared for with great kindness and made to feel at home. The staff made me feel welcome always while I was visiting. I say again, many thanks.
21 June 2023
My mother is well cared for and her personal needs very well looked after. She enjoys her meals and is always keen to join in the activities. The home is friendly and the staff are always welcoming and supportive.
29 June 2022
During the time my parents have been at Hoar Cross Nursing Home I have been extremely improved with the care and support both they and I have received. they took time to get to know him and were both patient and kind.
18 April 2022
Very pleased with the care provided for my mum over the last 4-years. Mum has thrived since she arrived here from the hospital. All the staff, carers, nurses, admin and management show great patience with residents and are very supportive of new residents, taking time to help them settle in. All the
staff made a real fuss of my parents when they celebrated a very special wedding anniversary in 2019, asking to invite The Burton Mail to do a story on their many years together. The staff stepped in when relatives were not allowed into the home, or only allowed pod visits or Skype video calls during the pandemic and developed a stronger bond with the residents. The staff are very approachable and take the time to talk to relatives, answering any questions and listening to any concerns.
18 April 2022
Mum has dementia. Mum is well cared for and the staff are able to make her smile. They have fond names for her and she seems familiar and content with them all. A very special team of staff. Hoar Cross Nursing Home is in a beautiful setting and pre-Covid-19 we used to drive out to the local garden
centre. Weather permitting, we can get outside, enjoy the countryside, see the sheep and walk up to the church. Pre Covid-19 I would have found it easier to mark the star rating as I was inside the home more and able to interact with everyone. I now don’t see the food or take part in activities or interact with as many staff. Regarding rooms, I have put satisfactory as Mum’s room could do with a lick of paint.
13 April 2022
Excellent staff in terms of friendliness, especially the day to day manager.
Nurses keep me informed
Mum happy at home.
Staff shortage an issue as with most homes so activities perhaps limited.
Covid has caused immense harm with restricted visitation.
Beautiful views and gardens happy friendly
staff.
13 April 2022
My father moved to Hoar Cross Nursing Home in August 2021. As a nurse myself, I had looked at many different nursing homes and I have found this one to be excellent and far better than the rest I saw. All the staff at Hoar Cross have impressed me with their caring attitude and respect for residents.
They have been very supportive and understanding of my father’s needs and they have adapted his care as his needs have increased. I would have no reservations in recommending Hoar Cross.
13 April 2022
Our mother came to Hoar Cross Nursing Home in August last year and has settled well. She has a lovely room overlooking the gardens which is quiet and well-appointed.
The communal spaces are light and airy and spacious.
The staff are very kind and considerate and we feel she is safe in their care.
20 August 2020
The home environment, staff and facilities are comfortable and welcoming. The care standards and comfort of the residents is paramount, and witnesses always on visits. They are all respectful and patient with the residents. My mother is happy there, and we have peace of mind that her needs are met
daily.
08 July 2020
Mum was transferred to the nursing home just two days before lockdown. Despite having limited physical contact since then, we are very pleased with her adaption to her new environment. Her mental health has improved. She is eating better and she seems to get on well with all staff, unlike her
regular criticism of staff in her previous care home. The introduction of socially distanced 1-2-1 visits has enabled us to renew much-needed contact. Not telling her in advance of the first visit was a lovely touch. The look on her face was a picture! Overall we are very satisfied that we helped her make the difficult decision to move.
08 July 2020
Choosing a nursing home for my father was difficult, but the staff made it as easy as possible. Now two years later I am delighted with the choice. On arrival, Dad was very, very poorly. He has thrived. Everyone is friendly and professional. The food is first class. Visitors are welcomed at any time
(pre-COVID). It is far from the cheapest home but you get what you pay for.
08 July 2020
A very good nursing home in a beautiful setting, which is maintained to a very high standard. Staff are very good and treat all residents like their own family. Great atmosphere and superb all-round care. Nothing is too much trouble. Would highly recommend it.
02 July 2020
From the start, all the nurses and support staff have been extremely caring towards my mother. Nothing is too much trouble, and the support has been excellent. My mother is very happy at the care home. It has a lovely 'family feel' atmosphere and I would be happy to recommend Hoar Cross to family
and friends.
14 August 2019
Beautiful settings, the house is always clean and tidy. Staff are very friendly and caring, this is the perfect home for my mother and I would recommend to anyone.
19 June 2019
The most incredible management. The level of care, support, compassion and dedication from the staff is second to none. A wonderful environment where the family are always made so welcome. A truly exceptional place.
11 June 2019
I have been to numerous homes prior to going to Hoar Cross looking for a place for my mother, without doubt, Hoar Cross is the best in our area.
09 June 2019
Exceptional management and staff.
Level of care is exceptional.
19 October 2018
I would highly recommend Hoar Cross Nursing Home. My mother is being very well looked after there and has been for 2 years. The staff and nurses are so friendly to the residents and to their families and friends when they visit, they treat my mother with respect too. The food is excellent and they
have a very varied menu with good, old-fashioned food.
Latest Reviews for Hoar Cross Nursing Home
18 February 2026
It was with great sadness that we finally decided that our mum was no longer safe to live on her own. She's had several weeks of respite stays over the past 10 years. When we had to make the decision to move her into permanent care we didn't look anywhere else! Hoar Cross is amazing! The staff are
fantastic, surroundings are beautiful, level of care is second to none!
28 November 2025
my parents who are late 80's needed respite care for two weeks whilst their bathroom was being replaced to make it safer and user friendly for them at home.
The builder had a two week gap to fit this work in. It was short notice and in stepped Hoar Cross staff and management. The process was
fast, helpful, friendly and welcoming. A room was found and the two days later they moved in.
From the start they were welcomed into the home by all staff. Nothing was too much trouble and catered for both parents needs. Mum with undiagnosed dementia and dad with past stroke.
I would like to thank all the staff at Hoar Cross Nursing Home for the kindness and making my parents feel at home with an extended family to support them.
16 July 2024
I wish to thank all the staff at Hoar Cross Nursing Home for taking care of my brother-in-law during the last few weeks of his life, he was cared for with great kindness and made to feel at home. The staff made me feel welcome always while I was visiting. I say again, many thanks.
21 June 2023
My mother is well cared for and her personal needs very well looked after. She enjoys her meals and is always keen to join in the activities. The home is friendly and the staff are always welcoming and supportive.
29 June 2022
During the time my parents have been at Hoar Cross Nursing Home I have been extremely improved with the care and support both they and I have received. they took time to get to know him and were both patient and kind.
18 April 2022
Very pleased with the care provided for my mum over the last 4-years. Mum has thrived since she arrived here from the hospital. All the staff, carers, nurses, admin and management show great patience with residents and are very supportive of new residents, taking time to help them settle in. All the
staff made a real fuss of my parents when they celebrated a very special wedding anniversary in 2019, asking to invite The Burton Mail to do a story on their many years together. The staff stepped in when relatives were not allowed into the home, or only allowed pod visits or Skype video calls during the pandemic and developed a stronger bond with the residents. The staff are very approachable and take the time to talk to relatives, answering any questions and listening to any concerns.
18 April 2022
Mum has dementia. Mum is well cared for and the staff are able to make her smile. They have fond names for her and she seems familiar and content with them all. A very special team of staff. Hoar Cross Nursing Home is in a beautiful setting and pre-Covid-19 we used to drive out to the local garden
centre. Weather permitting, we can get outside, enjoy the countryside, see the sheep and walk up to the church. Pre Covid-19 I would have found it easier to mark the star rating as I was inside the home more and able to interact with everyone. I now don’t see the food or take part in activities or interact with as many staff. Regarding rooms, I have put satisfactory as Mum’s room could do with a lick of paint.
13 April 2022
Excellent staff in terms of friendliness, especially the day to day manager.
Nurses keep me informed
Mum happy at home.
Staff shortage an issue as with most homes so activities perhaps limited.
Covid has caused immense harm with restricted visitation.
Beautiful views and gardens happy friendly
staff.
13 April 2022
My father moved to Hoar Cross Nursing Home in August 2021. As a nurse myself, I had looked at many different nursing homes and I have found this one to be excellent and far better than the rest I saw. All the staff at Hoar Cross have impressed me with their caring attitude and respect for residents.
They have been very supportive and understanding of my father’s needs and they have adapted his care as his needs have increased. I would have no reservations in recommending Hoar Cross.
13 April 2022
Our mother came to Hoar Cross Nursing Home in August last year and has settled well. She has a lovely room overlooking the gardens which is quiet and well-appointed.
The communal spaces are light and airy and spacious.
The staff are very kind and considerate and we feel she is safe in their care.
20 August 2020
The home environment, staff and facilities are comfortable and welcoming. The care standards and comfort of the residents is paramount, and witnesses always on visits. They are all respectful and patient with the residents. My mother is happy there, and we have peace of mind that her needs are met
daily.
08 July 2020
Mum was transferred to the nursing home just two days before lockdown. Despite having limited physical contact since then, we are very pleased with her adaption to her new environment. Her mental health has improved. She is eating better and she seems to get on well with all staff, unlike her
regular criticism of staff in her previous care home. The introduction of socially distanced 1-2-1 visits has enabled us to renew much-needed contact. Not telling her in advance of the first visit was a lovely touch. The look on her face was a picture! Overall we are very satisfied that we helped her make the difficult decision to move.
08 July 2020
Choosing a nursing home for my father was difficult, but the staff made it as easy as possible. Now two years later I am delighted with the choice. On arrival, Dad was very, very poorly. He has thrived. Everyone is friendly and professional. The food is first class. Visitors are welcomed at any time
(pre-COVID). It is far from the cheapest home but you get what you pay for.
08 July 2020
A very good nursing home in a beautiful setting, which is maintained to a very high standard. Staff are very good and treat all residents like their own family. Great atmosphere and superb all-round care. Nothing is too much trouble. Would highly recommend it.
02 July 2020
From the start, all the nurses and support staff have been extremely caring towards my mother. Nothing is too much trouble, and the support has been excellent. My mother is very happy at the care home. It has a lovely 'family feel' atmosphere and I would be happy to recommend Hoar Cross to family
and friends.
14 August 2019
Beautiful settings, the house is always clean and tidy. Staff are very friendly and caring, this is the perfect home for my mother and I would recommend to anyone.
19 June 2019
The most incredible management. The level of care, support, compassion and dedication from the staff is second to none. A wonderful environment where the family are always made so welcome. A truly exceptional place.
11 June 2019
I have been to numerous homes prior to going to Hoar Cross looking for a place for my mother, without doubt, Hoar Cross is the best in our area.
09 June 2019
Exceptional management and staff.
Level of care is exceptional.
19 October 2018
I would highly recommend Hoar Cross Nursing Home. My mother is being very well looked after there and has been for 2 years. The staff and nurses are so friendly to the residents and to their families and friends when they visit, they treat my mother with respect too. The food is excellent and they
have a very varied menu with good, old-fashioned food.