Hoar Cross Nursing Home

St Michael's House, Abbotts Bromley Road, Hoar Cross, Burton-on-Trent DE13 8RA

Hoar Cross Nursing Home, Burton-on-Trent, Staffordshire
Hoar Cross Nursing Home, Burton-on-Trent, Staffordshire
Hoar Cross Nursing Home, Burton-on-Trent, Staffordshire

Hoar Cross Nursing Home specialises in provision for dementia care, though a skilled and experienced team have shown their effectiveness in assisting with a wide range of healthcare requirements.

A calm and stress-free atmosphere helps those with mental health difficulties to achieve a beneficial daily lifestyle, with carers available throughout the day and night.

Nursing expertise can be extended to convalescent and palliative care where necessary, with many learning and neurological disabilities having been treated within the home.

Owner: Hoar Cross Care Ltd

Person in charge: Kathleen Cleaver (General Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 41

Shared Rooms: 5

Rooms with ensuite WC: 35

Weekly Charges Guide: Personal Care Single £695 – £1195 (These prices are only a guideline, please contact Hoar Cross Nursing Home to find out the exact price for your requirements.)

Nursing Care Single £795 – £1195 (These prices are only a guideline, please contact Hoar Cross Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hoar Cross Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Hoar Cross Nursing Home has a Review Score of 8.9 (8.909)

The Review Score of 8.9 (maximum of 10) for Hoar Cross Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Hoar Cross Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.767 for Hoar Cross Nursing Home is calculated as follows: ( (46 Excellents x 5) + (14 Goods x 4) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.142 Points relating to the number of positive Reviews for Hoar Cross Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10.2 Target = 0.392

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hoar Cross Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hoar Cross Nursing Home

  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Very approachable and very caring staff. They treat residents with much dignity. A wide variety of activities. Friendly staff, try their best to make it 'home from home'.

How likely would you be to recommend Hoar Cross Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

When you hand over the care of someone who is so important to you it is the most difficult time in your life. The staff at Hoar Cross Nursing Home made this transition as easy as it could ever be. They have taken the time to really know mum and her care can only be classed as beyond excellent. I have total confidence that mum is cared for and loved.

How likely would you be to recommend Hoar Cross Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am extremely impressed with the level of care for my husband. He is on end of life care. With the help of managers, he has been moved closer to home, friends and family. He is treated with dignity and love and help given to improve pain management and control his seizures. Hoar Cross Nursing Home is like a dream come true, for my husband to die in surrounds which are beautiful and to be cared for like he deserves. I cannot find any faults with the place.

How likely would you be to recommend Hoar Cross Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

From when my brother and I stepped into Hoar Cross Nursing Home we knew it was the right place, being welcomed warmly by a familiar face. My brother was anxious about his illness but within two weeks of him being at Hoar Cross he felt safe, secure and cared for, even starting to gain weight. The staff at Hoar Cross are exceptional and put much time and effort into supporting and caring for my brother, including the choice and quality of food, nursing and managing medication and helping him be as well dressed and cared for as always. He was offered choices, felt in control of his life and was gently encouraged to try new things on offer at the Home. He built a relationship of trust with the team and responded well. I visited every day and was made to feel totally welcome and part of his life. Indeed as my brother’s illness progressed the level of support given to both of us was beyond expectation. Hoar Cross is a wonderful environment, in a lovely location and staffed by an exceptional team.

How likely would you be to recommend Hoar Cross Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our father was a resident of Hoar Cross nursing home for four and a half years. The care he has received has been exemplary, kind and tender. As he reached the end of his life, and a life extended well beyond our expectations, he was given palliative care, without exception he was cared fro with gentleness and dignity. As relatives we also received great support, emotional and physical. I cannot express the gratitude I feel for this nursing home. The staff worked beyond their hours to ease the death of my father. Thank you.

How likely would you be to recommend Hoar Cross Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Hoar Cross Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Hoar Cross Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hoar Cross Nursing Home