Hoar Cross Nursing Home

Both my Mother and Step Father have been residents at Hoar Cross. Having supported both in their home for a number of years the difficult time came where care at home was no longer sustainable. This was a worrying and stressful time for us all so it was such a relief when we found a home that provided the level of care that gave us comfort, confidence and peace of mind. My Mother passed away in October 2025 and it was a blessing knowing that she received the best care in her final days. Not only was she looked after medically, the team showed great compassion to ensure that she was safe, comfortable and even enjoyed a good few laughs. My Step Father continues to be a resident and equally the care and attention that he receives is excellent. Thank You Team Hoar Cross.

Many thanks to all.

Following my father's stroke, finding the right nursing home was one of the most difficult but important decisions our family had to make. From the very beginning the Manager and Deputy Manager have been outstanding. They were professional, approachable, supportive and genuinely caring, always taking the time to listen to ensure my father's needs are met with dignity and compassion.

The entire team deserves recognition. The staff treat my father with kindness, patience, respect and have built a wonderful rapport with him, helping him feel safe, valued, and comfortable.

The home itself is set in beautiful, peaceful grounds, creating a calm and welcoming environment for both residents and visitors. It is reassuring to know that my father is receiving such high-quality care in such pleasant surroundings.

I would wholeheartedly recommend this nursing home to any family looking for compassionate, professional care for a loved one.

The staff are very caring and hardworking. Overall the home is excellent and will be better still when the kitchen is producing home cooked meals. There are entertainments arranged regularly for the residents with the activity coordinators working well to stimulate the residents.

It was with great sadness that we finally decided that our mum was no longer safe to live on her own. She's had several weeks of respite stays over the past 10 years. When we had to make the decision to move her into permanent care we didn't look anywhere else! Hoar Cross is amazing! The staff are fantastic, surroundings are beautiful, level of care is second to none!

I would like to thank all the staff at Hoar Cross Nursing Home for the kindness and making my parents feel at home with an extended family to support them.

I wish to thank all the staff at Hoar Cross Nursing Home for taking care of my brother-in-law during the last few weeks of his life, he was cared for with great kindness and made to feel at home. The staff made me feel welcome always while I was visiting. I say again, many thanks.

My mother is well cared for and her personal needs very well looked after. She enjoys her meals and is always keen to join in the activities. The home is friendly and the staff are always welcoming and supportive.

During the time my parents have been at Hoar Cross Nursing Home I have been extremely improved with the care and support both they and I have received. they took time to get to know him and were both patient and kind.

Very pleased with the care provided for my mum over the last 4-years. Mum has thrived since she arrived here from the hospital. All the staff, carers, nurses, admin and management show great patience with residents and are very supportive of new residents, taking time to help them settle in. All the staff made a real fuss of my parents when they celebrated a very special wedding anniversary in 2019, asking to invite The Burton Mail to do a story on their many years together. The staff stepped in when relatives were not allowed into the home, or only allowed pod visits or Skype video calls during the pandemic and developed a stronger bond with the residents. The staff are very approachable and take the time to talk to relatives, answering any questions and listening to any concerns.

Mum has dementia. Mum is well cared for and the staff are able to make her smile. They have fond names for her and she seems familiar and content with them all. A very special team of staff. Hoar Cross Nursing Home is in a beautiful setting and pre-Covid-19 we used to drive out to the local garden centre. Weather permitting, we can get outside, enjoy the countryside, see the sheep and walk up to the church. Pre Covid-19 I would have found it easier to mark the star rating as I was inside the home more and able to interact with everyone. I now don’t see the food or take part in activities or interact with as many staff. Regarding rooms, I have put satisfactory as Mum’s room could do with a lick of paint.

Beautiful views and gardens happy friendly staff.

My father moved to Hoar Cross Nursing Home in August 2021. As a nurse myself, I had looked at many different nursing homes and I have found this one to be excellent and far better than the rest I saw. All the staff at Hoar Cross have impressed me with their caring attitude and respect for residents. They have been very supportive and understanding of my father’s needs and they have adapted his care as his needs have increased. I would have no reservations in recommending Hoar Cross.

The staff are very kind and considerate and we feel she is safe in their care.

The home environment, staff and facilities are comfortable and welcoming. The care standards and comfort of the residents is paramount, and witnesses always on visits. They are all respectful and patient with the residents. My mother is happy there, and we have peace of mind that her needs are met daily.

Mum was transferred to the nursing home just two days before lockdown. Despite having limited physical contact since then, we are very pleased with her adaption to her new environment. Her mental health has improved. She is eating better and she seems to get on well with all staff, unlike her regular criticism of staff in her previous care home. The introduction of socially distanced 1-2-1 visits has enabled us to renew much-needed contact. Not telling her in advance of the first visit was a lovely touch. The look on her face was a picture! Overall we are very satisfied that we helped her make the difficult decision to move.

Choosing a nursing home for my father was difficult, but the staff made it as easy as possible. Now two years later I am delighted with the choice. On arrival, Dad was very, very poorly. He has thrived. Everyone is friendly and professional. The food is first class. Visitors are welcomed at any time (pre-COVID). It is far from the cheapest home but you get what you pay for.

A very good nursing home in a beautiful setting, which is maintained to a very high standard. Staff are very good and treat all residents like their own family. Great atmosphere and superb all-round care. Nothing is too much trouble. Would highly recommend it.

From the start, all the nurses and support staff have been extremely caring towards my mother. Nothing is too much trouble, and the support has been excellent. My mother is very happy at the care home. It has a lovely 'family feel' atmosphere and I would be happy to recommend Hoar Cross to family and friends.

Beautiful settings, the house is always clean and tidy. Staff are very friendly and caring, this is the perfect home for my mother and I would recommend to anyone.