Hoar Cross Nursing Home

The most incredible management. The level of care, support, compassion and dedication from the staff is second to none. A wonderful environment where the family are always made so welcome. A truly exceptional place.

I have been to numerous homes prior to going to Hoar Cross looking for a place for my mother, without doubt, Hoar Cross is the best in our area.

Level of care is exceptional.

I would highly recommend Hoar Cross Nursing Home. My mother is being very well looked after there and has been for 2 years. The staff and nurses are so friendly to the residents and to their families and friends when they visit, they treat my mother with respect too. The food is excellent and they have a very varied menu with good, old-fashioned food.

I have only been here for almost 4 months. Overall, I have found the facilities here to be very good, especially the various events, which have been excellent. However, there has been very long delays in pressing my 'buzzer' and getting a response and there has been a few occasions when I have been asked to eat my breakfast while sitting up in bed which I find difficult and uncomfortable. But generally speaking, the staff here have been very kind and attentive, especially when my dear wife passed away. They were wonderful.

As her needs have changed she has been given appropriate individual care. The rooms, lounge and dining room are light and airy and have views over the countryside and a large garden which sets a happy mood. The home also organises visits from singers and a number of activities on a regular basis. Mum is less anxious since moving here and enjoys the "social" environment. She has her hair done regularly and is always well dressed. She says that the staff and food are lovely - which is very reassuring for us.

Very approachable and very caring staff. They treat residents with much dignity. A wide variety of activities. Friendly staff, try their best to make it 'home from home'.

I am extremely impressed with the level of care for my husband. He is on end of life care. With the help of managers, he has been moved closer to home, friends and family. He is treated with dignity and love and help given to improve pain management and control his seizures. Hoar Cross Nursing Home is like a dream come true, for my husband to die in surrounds which are beautiful and to be cared for like he deserves. I cannot find any faults with the place.

When you hand over the care of someone who is so important to you it is the most difficult time in your life. The staff at Hoar Cross Nursing Home made this transition as easy as it could ever be. They have taken the time to really know mum and her care can only be classed as beyond excellent. I have total confidence that mum is cared for and loved.

From when my brother and I stepped into Hoar Cross Nursing Home we knew it was the right place, being welcomed warmly by a familiar face. My brother was anxious about his illness but within two weeks of him being at Hoar Cross he felt safe, secure and cared for, even starting to gain weight. The staff at Hoar Cross are exceptional and put much time and effort into supporting and caring for my brother, including the choice and quality of food, nursing and managing medication and helping him be as well dressed and cared for as always. He was offered choices, felt in control of his life and was gently encouraged to try new things on offer at the Home. He built a relationship of trust with the team and responded well. I visited every day and was made to feel totally welcome and part of his life. Indeed as my brother’s illness progressed the level of support given to both of us was beyond expectation. Hoar Cross is a wonderful environment, in a lovely location and staffed by an exceptional team.

Our father was a resident of Hoar Cross nursing home for four and a half years. The care he has received has been exemplary, kind and tender. As he reached the end of his life, and a life extended well beyond our expectations, he was given palliative care, without exception he was cared fro with gentleness and dignity. As relatives we also received great support, emotional and physical. I cannot express the gratitude I feel for this nursing home. The staff worked beyond their hours to ease the death of my father. Thank you.