Submit a Review for Elm View Care Home
Moor Lane, Clevedon, BS21 6EU
View full details of Elm View Care HomeLatest Reviews for Elm View Care Home
28 January 2026
Staff always professional and caring. Sometimes the communication wasn't always clear and sometimes difficult to get through to nursing staff.
Activities varied and enjoyable for residents. Warm and comfy room and nice lounge and garden for both residents and visitors. Coffee machine a godsend!
26 January 2026
Mum has been a resident at Elm View for just over 12 months.
She really enjoys all the activities and being able to mix with other residents during the mornings and afternoons. From chair exercises to painting and listening to music - the weekday programme is excellent for maintaining physical
and mental well-being.
Breakfast is served in her room and Mum appreciates having her lunch in the company of other residents in the dining room. Supper is served in her room which works well with TV or radio for entertainment.
Laundry is of a high quality as is house keeping in Mum's room and all the communal areas.
The choices of food are good and varied and certainly the Christmas lunch that we were able to join Mum for was excellent.
The staff are caring, knowledgeable and helpful across all the teams, housekeeping, catering, office, maintenance and of course care and nursing.
There are good connections with the local GP practice and pharmacy which provide additional reassurance
24 November 2025
A lovely care home, superb management.
Chris, as a manager, is excellent. We are sad to see her go.
The only thing that we had problems with was keeping mum's hearing aid working with new batteries; sadly, that problem is no longer an issue.
06 August 2025
We were so impressed by the home manager at the residents/relatives meeting. She explained things well, making sure everyone could hear. She listened and gave people time and then she thought of ways to resolve any issues. We were also happy to hear that when Mum had a little fall, the staff were
there within seconds. Thank you all. Your smiling happy faces make us feel welcome and reassured that Mum is in the best place she could be.
07 July 2025
My parents have both recently moved into Elm View. Our family's first impression is that Elm View is really friendly. The Manager and admin staff are all super helpful and have been extremely welcoming to my parents - nothing is too much trouble. The nursing team are professional and knowledgeable
and pay attention to detail. The care staff have all introduced themselves and been very warm and friendly. I have seen many acts of kindness not relating to my parents so the culture of care at Elm View seems of really high quality.
The bedrooms are nicely decorated and the décor is fresh. The communal areas are clean and tidy and all well appointed.
Above all, the home and its grounds is attractive and all the staff are good communicators, which is so important.
My parents seem settled and happy which is lovely. Thanks everyone - and I know if I do have any concerns that the staff are approachable.
24 June 2025
Great eyebrows for my mum! Thank you. She looks very glam!!
19 June 2025
Elm View is a wonderful nursing home. All the staff have been really caring and helpful. They could not have done any more. I want to thank all the staff for making the resident and us so welcome, at this hard time.
23 April 2025
Elm View were marvelous when we had to arrange emergency respite care for my father.
They were so kind and caring to all of us on arrival, showing real understanding of a very difficult situation.
My father seems to be settling well, and the quality of food, cake etc is a great hit with him.
Thank you all at Elm View for your ongoing care especially the manager, but also all the wonderful staff and admin.
07 April 2025
We needed to get an assessment sorted to see if mum could get a chair supplied that would enable her to spend time out of bed safely and would also mean we could move her out of her room to the lounge, so that she could enjoy the activities. Mum has deteriorating needs so it needed to be assessed
professionally. We initially thought this would take weeks or even months for a referral, but it was quickly sorted out for us and mum only waited a couple of weeks. She now has a chair suitable for her needs and that will definitely enhance her quality of life. Thank you to the managers in the home for sorting this so quickly.
28 March 2025
What kind people who looked after my wife. Thank you so much. What impressed me and my family who visited the home on many occasions was so helpful. The nurses and general assistants were caring for her in her last days. We shall all. Fondly remember theses difficult times where kindness does
especially, count.
23 January 2025
A lot of time and money and disruption over more than 4 months has been involved in refurbishment here and it's still ongoing. However I'm disappointed that money hasn't been spent on employing more care staff.
My aunt has assisted feeding, yet when I was visiting her, coffee was brought without
sugar (she's been there over 3 years so it should be routine); and no one arrived to assist, or to check we were OK helping her. If I'd not been there, it would have been left on a table she can't see or reach to go cold.
Answer to call bell is way too long, resulting in residents having an accident when they need toilet assistance.
Activities in the lounge are for a small number of residents who are able to access them. A nice activity would be for someone simply to visit the very frail and sit with them for companionship.
23 January 2025
My mother has been a resident at Elm View for 4 years now and the care has been wonderful. The new manager is second to none. She is an amazing asset to the home and displays all the qualities one would wish for from a resident's and family member's perspective. She has time to listen, is kind and
empathetic and is always willing to go that extra mile for both resident and their loved ones. A true professional, who is proactive, honest, trusted and considerate. Her staff are also superb - always smiling and welcoming. The home's recent refurbishment makes the place feel more homely.
26 November 2024
My mother was very well looked after. The staff are amazing and the new manager can't do enough for us. Everything was very good.
21 August 2024
From the moment we looked around we have found this a very welcoming and friendly place. The staff are kind and caring and we are very happy with the care my Mum is receiving. The garden area is delightful, and her room is bright and cheerful.
30 July 2024
The care home is so welcoming. The smell when I visit is lovely. The staff that I have spoken to are always polite and smiling. Very clean. It's a joy to visit.
06 June 2024
The staff have been very helpful. Always with a smile. Garden is very relaxing.
28 February 2024
Very happy with interview. Seemed to be aware of all the circumstances.
Pleasant and helpful.
27 February 2024
I chose this care home in the town where I live for a recovery period following a hip replacement operation (I am a fit 88-year-old). I was pleasantly surprised by everything I found here. My room was well equipped and corridors very suitable for tentative walkers on frames and crutches. All the
staff were totally friendly. Food had choices and was always very tasty. Any need was met. Meals could be taken in the bedroom or the dining room. Entertainment was provided in a lounge in the afternoon. I extended my stay by a week so that speaks for itself.
27 February 2024
A high ratio of staff to residents. A very caring atmosphere and dignity is observed at all times. Everybody is very competent.
08 December 2023
The wonderful staff have given the utmost care and attention to my father. He was with you for five and a half months. I’m sad he never got to see the garden or the restaurant, but this can’t be helped. He was so well looked after, and for this, I am eternally grateful. I truly cannot fault you.
Latest Reviews for Elm View Care Home
28 January 2026
Staff always professional and caring. Sometimes the communication wasn't always clear and sometimes difficult to get through to nursing staff.
Activities varied and enjoyable for residents. Warm and comfy room and nice lounge and garden for both residents and visitors. Coffee machine a godsend!
26 January 2026
Mum has been a resident at Elm View for just over 12 months.
She really enjoys all the activities and being able to mix with other residents during the mornings and afternoons. From chair exercises to painting and listening to music - the weekday programme is excellent for maintaining physical
and mental well-being.
Breakfast is served in her room and Mum appreciates having her lunch in the company of other residents in the dining room. Supper is served in her room which works well with TV or radio for entertainment.
Laundry is of a high quality as is house keeping in Mum's room and all the communal areas.
The choices of food are good and varied and certainly the Christmas lunch that we were able to join Mum for was excellent.
The staff are caring, knowledgeable and helpful across all the teams, housekeeping, catering, office, maintenance and of course care and nursing.
There are good connections with the local GP practice and pharmacy which provide additional reassurance
24 November 2025
A lovely care home, superb management.
Chris, as a manager, is excellent. We are sad to see her go.
The only thing that we had problems with was keeping mum's hearing aid working with new batteries; sadly, that problem is no longer an issue.
06 August 2025
We were so impressed by the home manager at the residents/relatives meeting. She explained things well, making sure everyone could hear. She listened and gave people time and then she thought of ways to resolve any issues. We were also happy to hear that when Mum had a little fall, the staff were
there within seconds. Thank you all. Your smiling happy faces make us feel welcome and reassured that Mum is in the best place she could be.
07 July 2025
My parents have both recently moved into Elm View. Our family's first impression is that Elm View is really friendly. The Manager and admin staff are all super helpful and have been extremely welcoming to my parents - nothing is too much trouble. The nursing team are professional and knowledgeable
and pay attention to detail. The care staff have all introduced themselves and been very warm and friendly. I have seen many acts of kindness not relating to my parents so the culture of care at Elm View seems of really high quality.
The bedrooms are nicely decorated and the décor is fresh. The communal areas are clean and tidy and all well appointed.
Above all, the home and its grounds is attractive and all the staff are good communicators, which is so important.
My parents seem settled and happy which is lovely. Thanks everyone - and I know if I do have any concerns that the staff are approachable.
24 June 2025
Great eyebrows for my mum! Thank you. She looks very glam!!
19 June 2025
Elm View is a wonderful nursing home. All the staff have been really caring and helpful. They could not have done any more. I want to thank all the staff for making the resident and us so welcome, at this hard time.
23 April 2025
Elm View were marvelous when we had to arrange emergency respite care for my father.
They were so kind and caring to all of us on arrival, showing real understanding of a very difficult situation.
My father seems to be settling well, and the quality of food, cake etc is a great hit with him.
Thank you all at Elm View for your ongoing care especially the manager, but also all the wonderful staff and admin.
07 April 2025
We needed to get an assessment sorted to see if mum could get a chair supplied that would enable her to spend time out of bed safely and would also mean we could move her out of her room to the lounge, so that she could enjoy the activities. Mum has deteriorating needs so it needed to be assessed
professionally. We initially thought this would take weeks or even months for a referral, but it was quickly sorted out for us and mum only waited a couple of weeks. She now has a chair suitable for her needs and that will definitely enhance her quality of life. Thank you to the managers in the home for sorting this so quickly.
28 March 2025
What kind people who looked after my wife. Thank you so much. What impressed me and my family who visited the home on many occasions was so helpful. The nurses and general assistants were caring for her in her last days. We shall all. Fondly remember theses difficult times where kindness does
especially, count.
23 January 2025
A lot of time and money and disruption over more than 4 months has been involved in refurbishment here and it's still ongoing. However I'm disappointed that money hasn't been spent on employing more care staff.
My aunt has assisted feeding, yet when I was visiting her, coffee was brought without
sugar (she's been there over 3 years so it should be routine); and no one arrived to assist, or to check we were OK helping her. If I'd not been there, it would have been left on a table she can't see or reach to go cold.
Answer to call bell is way too long, resulting in residents having an accident when they need toilet assistance.
Activities in the lounge are for a small number of residents who are able to access them. A nice activity would be for someone simply to visit the very frail and sit with them for companionship.
23 January 2025
My mother has been a resident at Elm View for 4 years now and the care has been wonderful. The new manager is second to none. She is an amazing asset to the home and displays all the qualities one would wish for from a resident's and family member's perspective. She has time to listen, is kind and
empathetic and is always willing to go that extra mile for both resident and their loved ones. A true professional, who is proactive, honest, trusted and considerate. Her staff are also superb - always smiling and welcoming. The home's recent refurbishment makes the place feel more homely.
26 November 2024
My mother was very well looked after. The staff are amazing and the new manager can't do enough for us. Everything was very good.
21 August 2024
From the moment we looked around we have found this a very welcoming and friendly place. The staff are kind and caring and we are very happy with the care my Mum is receiving. The garden area is delightful, and her room is bright and cheerful.
30 July 2024
The care home is so welcoming. The smell when I visit is lovely. The staff that I have spoken to are always polite and smiling. Very clean. It's a joy to visit.
06 June 2024
The staff have been very helpful. Always with a smile. Garden is very relaxing.
28 February 2024
Very happy with interview. Seemed to be aware of all the circumstances.
Pleasant and helpful.
27 February 2024
I chose this care home in the town where I live for a recovery period following a hip replacement operation (I am a fit 88-year-old). I was pleasantly surprised by everything I found here. My room was well equipped and corridors very suitable for tentative walkers on frames and crutches. All the
staff were totally friendly. Food had choices and was always very tasty. Any need was met. Meals could be taken in the bedroom or the dining room. Entertainment was provided in a lounge in the afternoon. I extended my stay by a week so that speaks for itself.
27 February 2024
A high ratio of staff to residents. A very caring atmosphere and dignity is observed at all times. Everybody is very competent.
08 December 2023
The wonderful staff have given the utmost care and attention to my father. He was with you for five and a half months. I’m sad he never got to see the garden or the restaurant, but this can’t be helped. He was so well looked after, and for this, I am eternally grateful. I truly cannot fault you.