My mother suffers with vascular dementia and Alzheimer's. The care and understanding she has received has been kind and understanding. The staff are always lovely even when she is very difficult.
I could not praise them enough
16 December 2025
Such a wonderful place to be. The home is always full of warmth and cheer. The staff are so friendly, supportive, welcoming, caring and compassionate.
Everyone is treated as an individual first and foremost. They provide support not only to the residents but also colleges, families and friends.
They go above and beyond to ensure that everyone is treated in a person centred manner. Seeing beyond a persons medical, physical challenges to ensure that everyone is treated with the upmost respect.
Having been a family member of a former resident I have returned to support others as it is such a friendly, welcoming, supportive and place to be.
From the activities team who are always looking for ways to enrich residents daily lives by trips to garden centres, visits from singers, local school children visiting, baking sessions, quizzes, arts and crafts to just spending time listing to residents talk about their memories nothing is too much.
16 December 2025
As a fairly regular visitor to Brook House, I never fail to be amazed by the constant love, care, compassion and imagination to keep the residents entertained and happy.
The cleanliness is of a very high standard and despite the feeling that they can seem understaffed, they all do their best to
attend to all the residents needs.
There never seems to be a dull moment. It's
obvious that the staff are well aware of the importance of keeping everyone stimulated, which is not easy.
All I can say is keep up the good work everyone.
15 December 2025
Mum has been a resident at Brook House for nearly three years now and I cannot fault the care she has received. The staff are all wonderful - kind, caring and compassionate - and the home is exceptionally well-led. I am kept informed of any concerns with Mum's health and welfare (which have been
very few in the time she has been there) and appropriate steps have always been taken by the staff to address these.
Brook House runs great enrichment activities for the residents and although Mum's dementia has progressed she is still encouraged to participate where she can which is lovely to see.
Her room at Brook House is warm and comfortable as are the residents' lounges; the home cooked food is tasty and nourishing. When a parent has dementia and needs full time residential care it is so reassuring to know they are well looked after. I wouldn't hesitate to recommend Brook House to anyone considering residential care for a loved one - five stars across the board from me.
15 December 2025
I cannot speak highly enough of the care at Brook House. They operate with the highest of standards whilst maintaining a genuine family atmosphere. The attention to detail for individual needs is second to none. They are not only superb with day to day care; cleanliness, excellent home cooked
meals, activities etc but they pull out all the stops when ill health strikes. My father suffered a stroke, which was detected early by the attentive carers, which gave him the best chance for a good recovery. The after care he received vastly improved his recovery. As his dementia progressed, his care was adapted to meet his needs, whilst still being super supportive, kind, encouraging and respecting his dignity. Brook House is led by an amazing leadership team and their genuine care spreads throughout the home. When visiting, it is like seeing friends, from the housekeeping side to the carers and office. I have always felt I can ask for advice on any matter. 10/10 from me
09 December 2025
I can not recommend Brook House enough. The staff are wonderful and I never had to worry that my mum would be cared for with anything other than dignity and kindness. Several different relatives went to visit her and they always made a point to contact me afterwards to comment on how well looked
after and happy she was there.
She sadly passed in November ('25) after a long battle with Alzheimer's but I so pleased she saw out her life in such a lovely environment. They organised for her to have her hair done every week and for a chiropodist. They took her to the garden centre for afternoon tea and on various outings and bought a lovely card and chocolates for her birthday. Whenever I visited the room and other areas were always clean and the food looked and smelt delicious.
As a relative of a resident, choosing the best place for your loved one feels daunting. I wish I could have cared for her myself but I feel confident that Brook House was the next best thing. Thank you to you all!
02 October 2025
A very good care home. All the staff are wonderful and very friendly. The home is very clean. The food is excellent with a great selection. Lovely garden. A warm and friendly welcome on arrival. The activities are really fun and happy for everybody.
04 September 2025
I feel that Brooke house meets all of mums requirements it's a very friendly atmosphere it's like home from home, the food is fantastic , the staff and management are amazing nothing is to much trouble ,it's lovely and clean mum is very happy there.
03 September 2025
Brook House and all its staff, without exception, were absolutely amazing. The care given was as if each member of staff was caring for their own mother. I cannot praise them enough!
Facilities, food and time given were first class.
I would not hesitate to recommend Brook House to anyone looking
for the best care of a loved one.
03 September 2025
Choosing a new home for your loved one is not an easy decision,however it was one that was made in agreement with grandad to ensure his safety was prioritised. The compassion, care, kindness, patience & inclusivity is second to none. While anxious & apprehensive,grandad was welcomed into your home
as one of the family, thus you became part of ours It's refreshing to walk in to an environment in which you are openly welcomed by both staff & residents. It's evident the Brook House team are dedicated to person-centred care,promoting & encouraging independence through regular activities,frequent outings,singalongs,pet therapy,games and more. Each & every one of you have taken the time to connect with grandad, whether it be having a conversation about his passion in cars or allowing him to get stuck into the gardening! I wanted to take this opportunity to thank you for ensuring grandad is happy, safe, well fed & watered, smartly presented & comfortable. We're privileged to be part of the BH family
08 May 2025
Mum has been at Brook House for one year now and we could not be happier. It was a difficult decision to move Mum to residential care, but not only is she safe and well looked after, she is really enjoying the company of the staff and other residents. A lot of thought goes into ensuring there are
interesting activities and trips but it is the overall ambience of the home and the staff who are so welcoming and cheerful that makes Brook House so special.
03 April 2025
My mother initially moved to Brook House for emergency respite care when she became unwell. The move was very sudden and distressing for her, having lived independently until she was 90. The staff were kind and considerate helping her to adjust and settle in. They were also very supportive of my
sister and me as we were upset that we had not managed to look after Mum at home. We were always welcomed when we visited and given regular updates on how Mum was settling in. When it became clear that Mum would have to stay for longer than a couple of weeks she was able to move to a slightly bigger room that was brighter and had easier access to the ensuite facilities. We really appreciated this. Mum continues to be well cared for. The staff listen to our requests and are always kind and supportive.
03 April 2025
Mum has been at Brook House Care home for almost three years. She has always been treated with kindness and respect, any concerns that she has had or that I've had have been listened to and addressed quickly and without fuss , I have complete trust in those caring for Mum.
02 April 2025
I found the home clean & tidy, the staff were good. We had our lunch with my brother and it was hot, tasty and very nice. My brother was happy and content. I left feeling he was being well looked after.
25 March 2025
The home as a calm and relaxing feel, the staff are pleasant and kind they look after the residents well I went to see my brother who had been so ill my sister and myself had lunch there the food was lovely and well presented the gardens are well kept 2 dog's roaming round and a pets corner. When I
left the home I felt so good knowing my brother was so looked after thankyou all from the family.
30 August 2024
My mother has been a resident at Brooke House Care Home for nine months and in that time, she has been extremely well looked after. All the staff at the home are very well-trained with a lot of care and attention given to the needs of the residents who get treated with the dignity and respect you
would expect from such an excellent care home. I couldn't wish for a better or safer environment in which to look after my mother, helping her to enjoy her later years as much as she possibly can.
30 August 2024
My mother stayed at Brook House for 6 weeks, post-fall recovery, with very little notice my mother was admitted. The home manager and the managing director were extremely helpful with the admission.
On visiting my mother, the staff were very accommodating, nothing was too much trouble, my mom said
all the staff were extremely helpful, the meals were restaurant quality, support with personal care needs was with privacy, dignity and respect, activity and reablement were very good.
Overall, I would highly recommend Brook House to my family, friends and the local community. In my opinion, Brook House is outstanding with its care delivery and attention to detail.
28 August 2024
I spent six weeks at Brook House for respite following an accident. It was most definitely the right place to be. The whole place was kept spotlessly clean. Staff were very able and willing to minister to all one's needs without exception. The meals were superb all fresh & very tasty. I would
without hesitation recommend Brook House for professional care in all medical circumstances.
15 May 2024
Mum felt she had made a new family whilst she was at Brook House for respite care. The love and care she received got her back on her feet and back to her flat.
Brook House is super clean, organised, friendly, it has multiple areas inside and out for everyone to enjoy, it's welcoming to visitors,
the food is delicious and there are plenty of activities. The staff are lovely, they work so well together and make every effort for each individual's well-being. Mum had a very happy time there.
07 November 2023
My mother stayed at Brook House for respite care and settled so well she is staying permanently. She enjoys the company, the activities, and the food! All of the staff that I have met are caring and considerate and are aware that Brook House is my mum's home as well as their workplace. It is an
excellent care home.
Latest Reviews for Brook House
18 December 2025
My mother suffers with vascular dementia and Alzheimer's. The care and understanding she has received has been kind and understanding. The staff are always lovely even when she is very difficult.
I could not praise them enough
16 December 2025
Such a wonderful place to be. The home is always full of warmth and cheer. The staff are so friendly, supportive, welcoming, caring and compassionate.
Everyone is treated as an individual first and foremost. They provide support not only to the residents but also colleges, families and friends.
They go above and beyond to ensure that everyone is treated in a person centred manner. Seeing beyond a persons medical, physical challenges to ensure that everyone is treated with the upmost respect.
Having been a family member of a former resident I have returned to support others as it is such a friendly, welcoming, supportive and place to be.
From the activities team who are always looking for ways to enrich residents daily lives by trips to garden centres, visits from singers, local school children visiting, baking sessions, quizzes, arts and crafts to just spending time listing to residents talk about their memories nothing is too much.
16 December 2025
As a fairly regular visitor to Brook House, I never fail to be amazed by the constant love, care, compassion and imagination to keep the residents entertained and happy.
The cleanliness is of a very high standard and despite the feeling that they can seem understaffed, they all do their best to
attend to all the residents needs.
There never seems to be a dull moment. It's
obvious that the staff are well aware of the importance of keeping everyone stimulated, which is not easy.
All I can say is keep up the good work everyone.
15 December 2025
Mum has been a resident at Brook House for nearly three years now and I cannot fault the care she has received. The staff are all wonderful - kind, caring and compassionate - and the home is exceptionally well-led. I am kept informed of any concerns with Mum's health and welfare (which have been
very few in the time she has been there) and appropriate steps have always been taken by the staff to address these.
Brook House runs great enrichment activities for the residents and although Mum's dementia has progressed she is still encouraged to participate where she can which is lovely to see.
Her room at Brook House is warm and comfortable as are the residents' lounges; the home cooked food is tasty and nourishing. When a parent has dementia and needs full time residential care it is so reassuring to know they are well looked after. I wouldn't hesitate to recommend Brook House to anyone considering residential care for a loved one - five stars across the board from me.
15 December 2025
I cannot speak highly enough of the care at Brook House. They operate with the highest of standards whilst maintaining a genuine family atmosphere. The attention to detail for individual needs is second to none. They are not only superb with day to day care; cleanliness, excellent home cooked
meals, activities etc but they pull out all the stops when ill health strikes. My father suffered a stroke, which was detected early by the attentive carers, which gave him the best chance for a good recovery. The after care he received vastly improved his recovery. As his dementia progressed, his care was adapted to meet his needs, whilst still being super supportive, kind, encouraging and respecting his dignity. Brook House is led by an amazing leadership team and their genuine care spreads throughout the home. When visiting, it is like seeing friends, from the housekeeping side to the carers and office. I have always felt I can ask for advice on any matter. 10/10 from me
09 December 2025
I can not recommend Brook House enough. The staff are wonderful and I never had to worry that my mum would be cared for with anything other than dignity and kindness. Several different relatives went to visit her and they always made a point to contact me afterwards to comment on how well looked
after and happy she was there.
She sadly passed in November ('25) after a long battle with Alzheimer's but I so pleased she saw out her life in such a lovely environment. They organised for her to have her hair done every week and for a chiropodist. They took her to the garden centre for afternoon tea and on various outings and bought a lovely card and chocolates for her birthday. Whenever I visited the room and other areas were always clean and the food looked and smelt delicious.
As a relative of a resident, choosing the best place for your loved one feels daunting. I wish I could have cared for her myself but I feel confident that Brook House was the next best thing. Thank you to you all!
02 October 2025
A very good care home. All the staff are wonderful and very friendly. The home is very clean. The food is excellent with a great selection. Lovely garden. A warm and friendly welcome on arrival. The activities are really fun and happy for everybody.
04 September 2025
I feel that Brooke house meets all of mums requirements it's a very friendly atmosphere it's like home from home, the food is fantastic , the staff and management are amazing nothing is to much trouble ,it's lovely and clean mum is very happy there.
03 September 2025
Brook House and all its staff, without exception, were absolutely amazing. The care given was as if each member of staff was caring for their own mother. I cannot praise them enough!
Facilities, food and time given were first class.
I would not hesitate to recommend Brook House to anyone looking
for the best care of a loved one.
03 September 2025
Choosing a new home for your loved one is not an easy decision,however it was one that was made in agreement with grandad to ensure his safety was prioritised. The compassion, care, kindness, patience & inclusivity is second to none. While anxious & apprehensive,grandad was welcomed into your home
as one of the family, thus you became part of ours It's refreshing to walk in to an environment in which you are openly welcomed by both staff & residents. It's evident the Brook House team are dedicated to person-centred care,promoting & encouraging independence through regular activities,frequent outings,singalongs,pet therapy,games and more. Each & every one of you have taken the time to connect with grandad, whether it be having a conversation about his passion in cars or allowing him to get stuck into the gardening! I wanted to take this opportunity to thank you for ensuring grandad is happy, safe, well fed & watered, smartly presented & comfortable. We're privileged to be part of the BH family
08 May 2025
Mum has been at Brook House for one year now and we could not be happier. It was a difficult decision to move Mum to residential care, but not only is she safe and well looked after, she is really enjoying the company of the staff and other residents. A lot of thought goes into ensuring there are
interesting activities and trips but it is the overall ambience of the home and the staff who are so welcoming and cheerful that makes Brook House so special.
03 April 2025
My mother initially moved to Brook House for emergency respite care when she became unwell. The move was very sudden and distressing for her, having lived independently until she was 90. The staff were kind and considerate helping her to adjust and settle in. They were also very supportive of my
sister and me as we were upset that we had not managed to look after Mum at home. We were always welcomed when we visited and given regular updates on how Mum was settling in. When it became clear that Mum would have to stay for longer than a couple of weeks she was able to move to a slightly bigger room that was brighter and had easier access to the ensuite facilities. We really appreciated this. Mum continues to be well cared for. The staff listen to our requests and are always kind and supportive.
03 April 2025
Mum has been at Brook House Care home for almost three years. She has always been treated with kindness and respect, any concerns that she has had or that I've had have been listened to and addressed quickly and without fuss , I have complete trust in those caring for Mum.
02 April 2025
I found the home clean & tidy, the staff were good. We had our lunch with my brother and it was hot, tasty and very nice. My brother was happy and content. I left feeling he was being well looked after.
25 March 2025
The home as a calm and relaxing feel, the staff are pleasant and kind they look after the residents well I went to see my brother who had been so ill my sister and myself had lunch there the food was lovely and well presented the gardens are well kept 2 dog's roaming round and a pets corner. When I
left the home I felt so good knowing my brother was so looked after thankyou all from the family.
30 August 2024
My mother has been a resident at Brooke House Care Home for nine months and in that time, she has been extremely well looked after. All the staff at the home are very well-trained with a lot of care and attention given to the needs of the residents who get treated with the dignity and respect you
would expect from such an excellent care home. I couldn't wish for a better or safer environment in which to look after my mother, helping her to enjoy her later years as much as she possibly can.
30 August 2024
My mother stayed at Brook House for 6 weeks, post-fall recovery, with very little notice my mother was admitted. The home manager and the managing director were extremely helpful with the admission.
On visiting my mother, the staff were very accommodating, nothing was too much trouble, my mom said
all the staff were extremely helpful, the meals were restaurant quality, support with personal care needs was with privacy, dignity and respect, activity and reablement were very good.
Overall, I would highly recommend Brook House to my family, friends and the local community. In my opinion, Brook House is outstanding with its care delivery and attention to detail.
28 August 2024
I spent six weeks at Brook House for respite following an accident. It was most definitely the right place to be. The whole place was kept spotlessly clean. Staff were very able and willing to minister to all one's needs without exception. The meals were superb all fresh & very tasty. I would
without hesitation recommend Brook House for professional care in all medical circumstances.
15 May 2024
Mum felt she had made a new family whilst she was at Brook House for respite care. The love and care she received got her back on her feet and back to her flat.
Brook House is super clean, organised, friendly, it has multiple areas inside and out for everyone to enjoy, it's welcoming to visitors,
the food is delicious and there are plenty of activities. The staff are lovely, they work so well together and make every effort for each individual's well-being. Mum had a very happy time there.
07 November 2023
My mother stayed at Brook House for respite care and settled so well she is staying permanently. She enjoys the company, the activities, and the food! All of the staff that I have met are caring and considerate and are aware that Brook House is my mum's home as well as their workplace. It is an