Submit a Review for Highcliffe Nursing Home
5 Stuart Road, Highcliffe, Christchurch, BH23 5JS
View full details of Highcliffe Nursing HomeLatest Reviews for Highcliffe Nursing Home
01 May 2026
This nursing home has provided excellent care for my brother, who has dementia. I am kept informed about his condition, and staff are always ready to explain and offer support to me. He is always clean and well presented and appears very happy - greeting his carers with a smile.
I cannot speak
highly enough of what this means to his family and myself.
07 April 2026
This is the second nursing home my mother in law has been in, and through other family members, I have seen many others. This home is one of the best. The staff are very welcoming and have a passion and dedication to look after the resident in their care. The level of cleanliness and catering is
extremely high, and the engagement with relatives regarding the introduction of new menus. I would have no hesitation in recommending this home to anyone who is considering placing their relative here.
20 March 2026
Welcoming friendly, attentive staff, had a few wobbles but eventually listened to and sorted. Fun and engaging range of activities. Better than previous homes. Clean environment. Limited parking though, so have to visit towards end of day and also struggle to get out half the time of no one is
about.
10 December 2025
We have been coming to this home for some years. It is a lovely place. We could not fault it in any way. Well done.
04 December 2025
My husband is treated with respect and empathy. All staffs are very caring and knowledgeable with regards to my husband needs. I would recommend this nursing home to anyone.
04 December 2025
As usual, I can't speak too strongly about how happy I am about my husband's stay at Highcliffe. The staff are so lovely to him, several of them going over and above their normal duties to do extra things for him. As he's become frailer they have adapted to his extra needs, e.g pureeing his good as
he was prone to choking. Many of the staff including, housekeeping, maintenance and reception pop in to see him and share a laugh and a joke. He loved the staff and I can see they love him. I am very happy about his care and have no worries when I'm not there. It gives me peace of mind. Like I've said lately, even if I won the lottery, I would never dream of moving him. We love Highcliffe.
03 December 2025
Muriel has been excellently looked after, and her care from the staff has been lovely. Always greeted with positivity and smiles.
03 December 2025
Very good staff, friendly and more than accommodating.
03 December 2025
Very satisfied with the care Mother receives. Excellent service.
03 December 2025
I can not thank the whole team at Highcliffe Nursing Home for what they do to look after my father this past year.
12 November 2025
My father took a few days to settle down, but once he had, he enjoyed being in the nursing home. The staff were excellent and always happy to answer phone calls, and took my father out for a walk on a couple of occasions.
My father was only staying for 2 weeks' respite, but if/when required again,
he will definitely be going to Highcliffe.
Thank you for all your care and delicious birthday cake.
12 August 2025
From walking through the door and being welcomed by the deputy manager, we were impressed with Highcliffe Care Home. It is a light, modern, spacious and attractive home with a very peaceful atmosphere. We found all the staff very welcoming, friendly and helpful. We are very grateful for the care our
daughter received during her short stay at Highcliffe Care Home.
23 June 2025
The staff were extremely efficient and caring.
Plenty of staff on duty.
Activities were outstanding. Twice a day.
Lots of music which my husband enjoyed.
The 6 months he was there his quality of life was very good.
22 May 2025
It is generally a lovely place, well managed, and with a vast majority of dedicated and patient staff who treat residents with respect and dignity. (Including my mum, I'm delighted to say). Let down a bit though by a few snotty members of staff, especially nurses (not all) who give out medicine and
don't seem to like residents being taken out by their family! Who, in my opinion, is more suited to work in a hospital than a care home, and so won't have that problem. But this is minor compared with so many lovely staff who make it the friendly, homely, loving place it is.
17 December 2024
I would not hesitate to recommend Highcliffe Nursing Home, they are professional, friendly, efficient and nothing is too much trouble for either the residents or the relatives. They even helped out when we had to adopt a little undercover work with the laundry and my mum never realised!
We were so
lucky my mum stayed at this nursing home, do not hesitate.
26 November 2024
My mum is very happy and content in the Highcliffe Nursing Home, she has a good routine, she loves the food, which is always of the highest standard. She enjoys all the activities, which are thoughtfully planned. The staff are very supportive and friendly to my mum and the whole family. I thoroughly
recommend it.
11 October 2024
Before my husband decided to stay I was here for a little over a month. I was very pleased and reassured that he would be happy here and I was proved right.
02 October 2024
All the staff are very helpful, patient, and gentle with the residents and friendly to me. The home is always clean and meals are good and well presented. I go in regularly and would certainly recommend this home.
27 September 2024
Originally planned for a 4-week respite break but due to ongoing medical issues had to extend it to 12 weeks. The staff were very understanding and were happy to keep extending the care while my wife recovered from her illness.
My father soon settled in and enjoyed his stay (He has early dementia).
His room was lovely with an en-suite shower room. The staff were very happy and cheerful and always willing to help with any requests.
Will use it again for respite care if necessary.
26 September 2024
Highcliffe Nursing home is a wonderful place where the staff embrace you as part of their family. The attention to detail is second to none.
Staying there is like being enveloped in a beautifully soft, fluffy cushion, whilst being smothered in love and care.
Who could ask for more.
Latest Reviews for Highcliffe Nursing Home
01 May 2026
This nursing home has provided excellent care for my brother, who has dementia. I am kept informed about his condition, and staff are always ready to explain and offer support to me. He is always clean and well presented and appears very happy - greeting his carers with a smile.
I cannot speak
highly enough of what this means to his family and myself.
07 April 2026
This is the second nursing home my mother in law has been in, and through other family members, I have seen many others. This home is one of the best. The staff are very welcoming and have a passion and dedication to look after the resident in their care. The level of cleanliness and catering is
extremely high, and the engagement with relatives regarding the introduction of new menus. I would have no hesitation in recommending this home to anyone who is considering placing their relative here.
20 March 2026
Welcoming friendly, attentive staff, had a few wobbles but eventually listened to and sorted. Fun and engaging range of activities. Better than previous homes. Clean environment. Limited parking though, so have to visit towards end of day and also struggle to get out half the time of no one is
about.
10 December 2025
We have been coming to this home for some years. It is a lovely place. We could not fault it in any way. Well done.
04 December 2025
My husband is treated with respect and empathy. All staffs are very caring and knowledgeable with regards to my husband needs. I would recommend this nursing home to anyone.
04 December 2025
As usual, I can't speak too strongly about how happy I am about my husband's stay at Highcliffe. The staff are so lovely to him, several of them going over and above their normal duties to do extra things for him. As he's become frailer they have adapted to his extra needs, e.g pureeing his good as
he was prone to choking. Many of the staff including, housekeeping, maintenance and reception pop in to see him and share a laugh and a joke. He loved the staff and I can see they love him. I am very happy about his care and have no worries when I'm not there. It gives me peace of mind. Like I've said lately, even if I won the lottery, I would never dream of moving him. We love Highcliffe.
03 December 2025
Muriel has been excellently looked after, and her care from the staff has been lovely. Always greeted with positivity and smiles.
03 December 2025
Very good staff, friendly and more than accommodating.
03 December 2025
Very satisfied with the care Mother receives. Excellent service.
03 December 2025
I can not thank the whole team at Highcliffe Nursing Home for what they do to look after my father this past year.
12 November 2025
My father took a few days to settle down, but once he had, he enjoyed being in the nursing home. The staff were excellent and always happy to answer phone calls, and took my father out for a walk on a couple of occasions.
My father was only staying for 2 weeks' respite, but if/when required again,
he will definitely be going to Highcliffe.
Thank you for all your care and delicious birthday cake.
12 August 2025
From walking through the door and being welcomed by the deputy manager, we were impressed with Highcliffe Care Home. It is a light, modern, spacious and attractive home with a very peaceful atmosphere. We found all the staff very welcoming, friendly and helpful. We are very grateful for the care our
daughter received during her short stay at Highcliffe Care Home.
23 June 2025
The staff were extremely efficient and caring.
Plenty of staff on duty.
Activities were outstanding. Twice a day.
Lots of music which my husband enjoyed.
The 6 months he was there his quality of life was very good.
22 May 2025
It is generally a lovely place, well managed, and with a vast majority of dedicated and patient staff who treat residents with respect and dignity. (Including my mum, I'm delighted to say). Let down a bit though by a few snotty members of staff, especially nurses (not all) who give out medicine and
don't seem to like residents being taken out by their family! Who, in my opinion, is more suited to work in a hospital than a care home, and so won't have that problem. But this is minor compared with so many lovely staff who make it the friendly, homely, loving place it is.
17 December 2024
I would not hesitate to recommend Highcliffe Nursing Home, they are professional, friendly, efficient and nothing is too much trouble for either the residents or the relatives. They even helped out when we had to adopt a little undercover work with the laundry and my mum never realised!
We were so
lucky my mum stayed at this nursing home, do not hesitate.
26 November 2024
My mum is very happy and content in the Highcliffe Nursing Home, she has a good routine, she loves the food, which is always of the highest standard. She enjoys all the activities, which are thoughtfully planned. The staff are very supportive and friendly to my mum and the whole family. I thoroughly
recommend it.
11 October 2024
Before my husband decided to stay I was here for a little over a month. I was very pleased and reassured that he would be happy here and I was proved right.
02 October 2024
All the staff are very helpful, patient, and gentle with the residents and friendly to me. The home is always clean and meals are good and well presented. I go in regularly and would certainly recommend this home.
27 September 2024
Originally planned for a 4-week respite break but due to ongoing medical issues had to extend it to 12 weeks. The staff were very understanding and were happy to keep extending the care while my wife recovered from her illness.
My father soon settled in and enjoyed his stay (He has early dementia).
His room was lovely with an en-suite shower room. The staff were very happy and cheerful and always willing to help with any requests.
Will use it again for respite care if necessary.
26 September 2024
Highcliffe Nursing home is a wonderful place where the staff embrace you as part of their family. The attention to detail is second to none.
Staying there is like being enveloped in a beautifully soft, fluffy cushion, whilst being smothered in love and care.
Who could ask for more.