Submit a Review for Grosvenor Hall Care Home
Newark Road, Bracebridge, Lincoln, LN5 8QJ
View full details of Grosvenor Hall Care HomeLatest Reviews for Grosvenor Hall Care Home
15 January 2026
I came into the Grosvenor Hall Care Home to top up a stay at another care home - all arranged by community health services.
Before all this, I had spent time in hospital following a couple of strokes.
The initial transitional care was arranged because I needed to be looked after, as well as being
ill, my husband, Mick, had to go into hospital for a bowel cancer operation, so neither of us was available to care for the other. Thankfully provided excellent care in every way. Thank you.
05 January 2026
All staff were kind, caring and supportive.
30 October 2025
Most of the carers are very good and treat clients with respect and attention. Sometimes there are delays in visiting clients when the staff are dealing with other clients. The catering is very good with choices at each meal and more than adequate is served. Rooms are very clean and kept tidy, en
suites in the rooms used to enable clients privacy in washing and personal visits to toilets. TV in rooms used by my relative.
14 October 2025
I visit my wife 4 times a week. She has been on nursing care for 18 months. Her room is always clean and she is comfortable and content. She has dementia. Every time I visit I am greeted with genuine smiles by the staff. All of them. She could not be better cared or anywhere else.
18 July 2025
Experience is very good, all care given in friendly manner.
Cheerful staff all the time. Foods excellent home cooking.
As a previous registered Nurse ,nurses are doing very well in here, Nurses are well experienced .
14 April 2025
Staff all very helpfully they are pleasant and go out of there way to help. Good generally very good if you don't like anything you can get something else without having a battle of words
The building is a lovely old building with numerous rooms and wonderful carvings
Daily aactivities kee the
brain going could do some updating I know you need to cater for everyone
Tha thing that bugs me most is the time you have to wai when you ring your bell when needing toilet if una le to go alone
Some patients require extra care other residents feel they get r priority.
03 December 2024
The Grosvenor Hall Care Home exemplifies everything good about the finest residential care on offer. I was privileged to be invited to stay following a traffic accident. I shall always remember how lovely, spotless and comfortable the whole premises were. The staff are wonderful. I felt safe,
comfortable and cared for all the time. They work so hard, are professional, caring and looked after us as if they were family. The food was excellent. Lots of choice and such healthy dishes. There can be no better place to stay in England. Thanks to all of you.
12 July 2024
My Father was residing in Grosvenor care home for nearly five years and has received constant care and attention, sometimes exceeding our expectations. The kindness of their staff has moved us on many occasions. I can only recommend this care home if you look for a place to welcome your loved one,
particularly if they have Alzheimer's disease. Despite his mental and physical decline, he has enjoyed his time there and we can only be grateful to the staff and residents who helped him live the last years of his life comfortably.
03 July 2024
My mum was brought here after her knee operation in hospital.
All the staff were very friendly and helpful. She was unable to get out of bed, but staff were good changing her nappies when needed. Meals were a bit hit and miss, but I was staying with her so I was able to top up. Beeping from the
call buttons were very annoying all through the night.
28 June 2024
Top-class care home, one in a million. Fantastic staff.
27 June 2024
My mother has been in the care home for eleven years. When she first arrived, she was the life and soul and as the years moved on, she has ended up bedridden, her care has been brilliant, the staff are exemplary.
27 June 2024
I've been coming here a few years now and always found the place clean and tidy and everyone is very helpful. I loved the activities and joined in when my aunt was there.
14 June 2024
The staff are all very friendly and always have a smile, there are activities for all residents, they try to get them all involved so they get used to socialising. It's a very calm atmosphere, my dad is very content and well looked after. It's more like a hotel.
I highly recommend.
03 May 2024
I have worked in the care sector for a number of years and have worked in this sector for many of them. I have never worked in the home, however, I have been a visitor for the past 2 years. The first year appeared satisfactory. Unfortunately in this last 12 months, myself and family have witnessed
many changes within the home and unfortunately all not positive. My relative and other residents I noticed, never had hygiene and toileting needs met whenever myself or other relatives visited. I had to ask for 3 weeks for her nails to be cleaned to no avail resulting in doing it myself. Staff at times could be very rude and appeared uncaring. On end of life, we weren't told until I visited the next day, along with an unexplained cut to her toe that I had to point out to be treated before infection. End of life medication was in the building however we had to plead with 2 nurses to administer the much needed medication with the backing of 3 staff members at the home. A very disappointing ordeal.
25 April 2024
Your staff seem very attentive and make conversation with my good lady although it is a bit one-sided. The meals are excellent, compliments to the chef. Big thank you to everybody.
16 August 2023
I have worked and visited many care homes. Grosvenor Hall is by far the best I have experienced. All of the staff always have a smile on their faces. Happy staff - happy residents!
11 July 2023
My 82-year-old friend was transferred to Grosvenor Hall in March 2023 from the hospital as he was not well enough to return home and look after himself. He had a terminal illness and he received end-of-life care for the next three months. On my frequent visits over this time, I found all the staff
that I came into contact with to be friendly, helpful and very caring. I never failed to be impressed with the grandeur of the building with its stained glass windows, high ceilings and airiness and cleanliness of all public spaces. I got to know many members of staff who always made time to speak with me and let me know how my friend was getting on. I often took him into the large beautifully kept and wheelchair-friendly garden to chat and reminisce. These were precious times. As his condition deteriorated the level of care he received remained faultless. I shall remain forever in debt to the dedicated staff at Grosvenor Hall who looked after my friend with so much love and kindness.
13 March 2022
Relocated by the hospital to Grosvenor Hall, I did not know what to expect. Yet, I should have had no fear. The accommodation is very comfortable. The atmosphere is clean and welcoming. The food is phenomenal. However, the staff are loving, caring, careful and always kind. The simple truth is, I
want to go home but I have no issue with living at Grosvenor Hall.
30 December 2021
The level of care provided by Grosvenor for my father has been of a consistently high standard at all times complimented by clear and transparent communication channels. The staff are extremely dedicated and committed to providing a high level of care within a safe and welcoming environment. I must
also say that the home is managed in an efficient and proactive manner and at this level, the management has always been positive and responsive.
08 December 2021
My father has been looked after well and his health has improved over the five months of his stay. Covid restrictions have impacted activities understandably. Staff have been friendly, excellent standards of care have been shown to my dad.
Latest Reviews for Grosvenor Hall Care Home
15 January 2026
I came into the Grosvenor Hall Care Home to top up a stay at another care home - all arranged by community health services.
Before all this, I had spent time in hospital following a couple of strokes.
The initial transitional care was arranged because I needed to be looked after, as well as being
ill, my husband, Mick, had to go into hospital for a bowel cancer operation, so neither of us was available to care for the other. Thankfully provided excellent care in every way. Thank you.
05 January 2026
All staff were kind, caring and supportive.
30 October 2025
Most of the carers are very good and treat clients with respect and attention. Sometimes there are delays in visiting clients when the staff are dealing with other clients. The catering is very good with choices at each meal and more than adequate is served. Rooms are very clean and kept tidy, en
suites in the rooms used to enable clients privacy in washing and personal visits to toilets. TV in rooms used by my relative.
14 October 2025
I visit my wife 4 times a week. She has been on nursing care for 18 months. Her room is always clean and she is comfortable and content. She has dementia. Every time I visit I am greeted with genuine smiles by the staff. All of them. She could not be better cared or anywhere else.
18 July 2025
Experience is very good, all care given in friendly manner.
Cheerful staff all the time. Foods excellent home cooking.
As a previous registered Nurse ,nurses are doing very well in here, Nurses are well experienced .
14 April 2025
Staff all very helpfully they are pleasant and go out of there way to help. Good generally very good if you don't like anything you can get something else without having a battle of words
The building is a lovely old building with numerous rooms and wonderful carvings
Daily aactivities kee the
brain going could do some updating I know you need to cater for everyone
Tha thing that bugs me most is the time you have to wai when you ring your bell when needing toilet if una le to go alone
Some patients require extra care other residents feel they get r priority.
03 December 2024
The Grosvenor Hall Care Home exemplifies everything good about the finest residential care on offer. I was privileged to be invited to stay following a traffic accident. I shall always remember how lovely, spotless and comfortable the whole premises were. The staff are wonderful. I felt safe,
comfortable and cared for all the time. They work so hard, are professional, caring and looked after us as if they were family. The food was excellent. Lots of choice and such healthy dishes. There can be no better place to stay in England. Thanks to all of you.
12 July 2024
My Father was residing in Grosvenor care home for nearly five years and has received constant care and attention, sometimes exceeding our expectations. The kindness of their staff has moved us on many occasions. I can only recommend this care home if you look for a place to welcome your loved one,
particularly if they have Alzheimer's disease. Despite his mental and physical decline, he has enjoyed his time there and we can only be grateful to the staff and residents who helped him live the last years of his life comfortably.
03 July 2024
My mum was brought here after her knee operation in hospital.
All the staff were very friendly and helpful. She was unable to get out of bed, but staff were good changing her nappies when needed. Meals were a bit hit and miss, but I was staying with her so I was able to top up. Beeping from the
call buttons were very annoying all through the night.
28 June 2024
Top-class care home, one in a million. Fantastic staff.
27 June 2024
My mother has been in the care home for eleven years. When she first arrived, she was the life and soul and as the years moved on, she has ended up bedridden, her care has been brilliant, the staff are exemplary.
27 June 2024
I've been coming here a few years now and always found the place clean and tidy and everyone is very helpful. I loved the activities and joined in when my aunt was there.
14 June 2024
The staff are all very friendly and always have a smile, there are activities for all residents, they try to get them all involved so they get used to socialising. It's a very calm atmosphere, my dad is very content and well looked after. It's more like a hotel.
I highly recommend.
03 May 2024
I have worked in the care sector for a number of years and have worked in this sector for many of them. I have never worked in the home, however, I have been a visitor for the past 2 years. The first year appeared satisfactory. Unfortunately in this last 12 months, myself and family have witnessed
many changes within the home and unfortunately all not positive. My relative and other residents I noticed, never had hygiene and toileting needs met whenever myself or other relatives visited. I had to ask for 3 weeks for her nails to be cleaned to no avail resulting in doing it myself. Staff at times could be very rude and appeared uncaring. On end of life, we weren't told until I visited the next day, along with an unexplained cut to her toe that I had to point out to be treated before infection. End of life medication was in the building however we had to plead with 2 nurses to administer the much needed medication with the backing of 3 staff members at the home. A very disappointing ordeal.
25 April 2024
Your staff seem very attentive and make conversation with my good lady although it is a bit one-sided. The meals are excellent, compliments to the chef. Big thank you to everybody.
16 August 2023
I have worked and visited many care homes. Grosvenor Hall is by far the best I have experienced. All of the staff always have a smile on their faces. Happy staff - happy residents!
11 July 2023
My 82-year-old friend was transferred to Grosvenor Hall in March 2023 from the hospital as he was not well enough to return home and look after himself. He had a terminal illness and he received end-of-life care for the next three months. On my frequent visits over this time, I found all the staff
that I came into contact with to be friendly, helpful and very caring. I never failed to be impressed with the grandeur of the building with its stained glass windows, high ceilings and airiness and cleanliness of all public spaces. I got to know many members of staff who always made time to speak with me and let me know how my friend was getting on. I often took him into the large beautifully kept and wheelchair-friendly garden to chat and reminisce. These were precious times. As his condition deteriorated the level of care he received remained faultless. I shall remain forever in debt to the dedicated staff at Grosvenor Hall who looked after my friend with so much love and kindness.
13 March 2022
Relocated by the hospital to Grosvenor Hall, I did not know what to expect. Yet, I should have had no fear. The accommodation is very comfortable. The atmosphere is clean and welcoming. The food is phenomenal. However, the staff are loving, caring, careful and always kind. The simple truth is, I
want to go home but I have no issue with living at Grosvenor Hall.
30 December 2021
The level of care provided by Grosvenor for my father has been of a consistently high standard at all times complimented by clear and transparent communication channels. The staff are extremely dedicated and committed to providing a high level of care within a safe and welcoming environment. I must
also say that the home is managed in an efficient and proactive manner and at this level, the management has always been positive and responsive.
08 December 2021
My father has been looked after well and his health has improved over the five months of his stay. Covid restrictions have impacted activities understandably. Staff have been friendly, excellent standards of care have been shown to my dad.