Submit a Review for Kilburn Care Home
Dale Park Avenue, Kilburn, Belper, DE56 0NR
View full details of Kilburn Care HomeLatest Reviews for Kilburn Care Home
03 March 2026
My mother stayed at Kilburn Care Home for three months for convalescence, and I couldn't be more grateful for the care she received. The home was always exceptionally clean and well maintained, which gave us real peace of mind from the start.
What truly stood out, though, was the staff. Every
member of the team showed such kindness, patience, and genuine compassion. They looked after my mother so well - not just meeting her needs, but really taking time to get to know her, support her, and brighten her days. Their warmth made a huge difference to her recovery, and she will honestly miss them now she's returning home.
Kilburn Care Home made a challenging period so much easier for all of us, and I'm very thankful for the dedication of the whole team.
20 February 2026
My husband has been living in the care home since December 2024. He is well looked after and he has built up a good relationship with the carers. He did experience some difficulties when he first moved in but these have now been resolved. There is a positive ambience and a very friendly greeting
from staff when the family and grandchildren visit.
The home has undergone refurbishment in the communal areas but Johns room is long overdue redecoration. It is a good size which he needs for equipment to manoeuvre him around. However, better lighting and extra power sockets are would be helpful to allow him more comfort as he spends a lot of time in his room.
Overall, we are extremely grateful for the support that he gets in Kilburn.
18 February 2026
My brother had been at Kilburn for nearly a year before he became End of Life. The home improved considerably during the time he was there and the communication was excellent. The staff genuinely cared about him although sometimes it seemed there were not enough of them for the type of residents
they have. His wishes were acknowledged and support at the end was amazing.
16 February 2026
My mother is incredibly happy staying at Kilburn Care Home, and that means everything to our family. From the moment she arrived, the staff have made her feel so welcome and truly at home. They are exceptionally patient and caring, and it's clear they genuinely look after the residents with kindness
and respect. Seeing how settled and happy my mother is has been such a comfort to us. We're very grateful to the whole team at Kilburn Care Home.
16 February 2026
My nephew as been at Kilburn care home for about 12/13 year now.I have seen Kilburn at its lows and its highs.On a few occasions I would had rather my nephew move on from Kilburn but he didn't want and its what makes him happy.After all the time he's been there his bedroom had never been
decorated,well at last its finally got done and he's a happy chappy.His room is now nice,bright and fresh so he now feels like its his room.Kilburn is certainly changing,its brighter,cleaner and fresher,the new colours on the walls certainly cheer it up.The meals have improved too.The staff are lovely but not enough staff at times.The staff are helpful and pleasant.Keep it up Kilburn.Haha love Aunty Mandy x
16 February 2026
The nursing care at Kilburn Care home has been exceptional for my mother. Her medical needs are complex, and the clinical team is consistently attentive, proactive, and highly professional. Communication with the family has been excellent; we are always kept in the loop regarding her health and care
plan. The facility is clean, well-managed, and the staff-to-resident ratio allows for high-quality, individualised attention. Highly recommended for anyone seeking top-tier nursing support.
26 December 2025
I am pleased and confident that my brother is well cared for and happy at Kilburn. He enjoys his food most of the time . The staff are always very helpful, caring , jovial although sometimes a bit thin on the ground. Kilburn has had issues in the past but, most issues have now been or being
resolved. The care home is continually improving itself and has recently been redecorated giving it a nice clean fresh feel. It has a nice friendly ambience
19 December 2025
Mu husband is cared for very well. He always looks clean and smart, he's settled really well, there's been lots of changes, all good. Staff are amazing at what they do carn't thank them enough.
17 December 2025
The are staff have always been excellent, providing care and support for both my mum and me. The nursing staff keep me informed of any changes in my mums health. The home is well managed, the manager is approachable and available to discuss any concerns I may have.
28 January 2025
Staffing on the cusp. Enough to cover residents' needs but only needs one shortage or a problem and the system struggles. Staff cannot provide and extra support or interaction as all time is taken with basic caring.
No time for regular showering, etc.
Activities all fine motor table-based, group
involvement gross movement.
Outside needs general tidy up, and regular clearing of smoking litter.
Internally decor, especially rooms needs a freshen-up.
The Menu could do with a revamp.
28 January 2025
My one complaint is the fact that Kilburn care home desperately needs more staff. My other complaint about Kilburn Care Home is their phone service. They seem to operate with one phone line and as an outsider the hours I've spent waiting for the phone to be answered. My father has been in the home
for over 5 years now.
09 April 2024
I am happy at Kilburn. The staff look after me well. I'm not a mixer with people but when I do join in with activities I enjoy them. There is a good variety of food choices at meal times and the snack trolley.
09 April 2024
The staff is very friendly and always offers drinks when we visit. The care my dad has had has been lovely. The staff meet his needs and are very good and attentive to him when needed. The back garden needs a good tidy up and would suggest a designated area for smoke breaks not in full view of the
main doors. The main decor is dated and needs a makeover (which they are in motion now). I feel they would benefit from more entertainment/activity in the day/evening. All around very nice homely and friendly. Dad has settled well. The cook is very friendly. I would suggest a snack bowl of fresh fruit/yoghurts etc. would be nice.
02 April 2024
My dad has been in a few different care homes now as his dementia progresses. This home is by far the most comfortable, friendly and accommodating. The home is clean and welcoming and the staff friendly and calm.
28 March 2024
I am satisfied with the care that the lovely staff take with my Mother making sure she has her everything she needs. And they are friendly and welcoming when I can go see her.
I am thankful they are there for Mum's situation.
13 March 2024
I find the care given to my mother to be very good, she is well cared for, her needs are met in full, she is assisted whenever needed, the food is good, the atmosphere, facilities and care are very warm and welcoming. There are a range of varying activities provided for recreation by the staff,
overall the care provided is excellent and both Mother and myself are satisfied with it, it's implementation and improvement.
30 January 2024
Very well-run nursing home, they take good care of my grandmother and support her and her needs. She’s settled in very well with the nurse's help and support and her health has improved since her arrival in May of 2023.
29 January 2024
My dad moved to Kilburn from the hospital in November and it is now his permanent home. The staff have been brilliant at settling him in, making him feel at home and part of the Kilburn family. They know his likes, dislikes and preferred routines and provide activities to keep him stimulated and
engaged. They have also arranged for Dad to have a regular visit from the Church which is important to him. Previously Dad had been very poorly and couldn’t look after himself independently so now he feels safe, secure and reassured that caring staff are always around. The weekly visit from the GP is really good to make sure we are on top of his conditions. I also appreciate how staff organise Dad’s hospital appointments etc. Dad was really lonely after we lost Mum so now he has people around him to chat to he is becoming more himself again. Can’t thank the lovely staff and great manager enough for making this transition seamless and reassuring and for being so welcoming to us as a family.
10 November 2023
Very happy with all the staff, they are very caring and thoughtful. We appreciate all they do for our father. I love to take cakes in for the staff as they work very hard and deserve a treat. It’s very safe for our father and he loves to go for walks around. I’m always kept informed of anything that
happens to Dad and I am very happy with the care given.
01 August 2023
I am satisfied with how my husband is looked after and cared for at Kilburn. He seems very happy and settled. He enjoys the food he has here and appears to sleep well and settled. My thanks to all the staff at Kilburn.
Latest Reviews for Kilburn Care Home
03 March 2026
My mother stayed at Kilburn Care Home for three months for convalescence, and I couldn't be more grateful for the care she received. The home was always exceptionally clean and well maintained, which gave us real peace of mind from the start.
What truly stood out, though, was the staff. Every
member of the team showed such kindness, patience, and genuine compassion. They looked after my mother so well - not just meeting her needs, but really taking time to get to know her, support her, and brighten her days. Their warmth made a huge difference to her recovery, and she will honestly miss them now she's returning home.
Kilburn Care Home made a challenging period so much easier for all of us, and I'm very thankful for the dedication of the whole team.
20 February 2026
My husband has been living in the care home since December 2024. He is well looked after and he has built up a good relationship with the carers. He did experience some difficulties when he first moved in but these have now been resolved. There is a positive ambience and a very friendly greeting
from staff when the family and grandchildren visit.
The home has undergone refurbishment in the communal areas but Johns room is long overdue redecoration. It is a good size which he needs for equipment to manoeuvre him around. However, better lighting and extra power sockets are would be helpful to allow him more comfort as he spends a lot of time in his room.
Overall, we are extremely grateful for the support that he gets in Kilburn.
18 February 2026
My brother had been at Kilburn for nearly a year before he became End of Life. The home improved considerably during the time he was there and the communication was excellent. The staff genuinely cared about him although sometimes it seemed there were not enough of them for the type of residents
they have. His wishes were acknowledged and support at the end was amazing.
16 February 2026
My mother is incredibly happy staying at Kilburn Care Home, and that means everything to our family. From the moment she arrived, the staff have made her feel so welcome and truly at home. They are exceptionally patient and caring, and it's clear they genuinely look after the residents with kindness
and respect. Seeing how settled and happy my mother is has been such a comfort to us. We're very grateful to the whole team at Kilburn Care Home.
16 February 2026
My nephew as been at Kilburn care home for about 12/13 year now.I have seen Kilburn at its lows and its highs.On a few occasions I would had rather my nephew move on from Kilburn but he didn't want and its what makes him happy.After all the time he's been there his bedroom had never been
decorated,well at last its finally got done and he's a happy chappy.His room is now nice,bright and fresh so he now feels like its his room.Kilburn is certainly changing,its brighter,cleaner and fresher,the new colours on the walls certainly cheer it up.The meals have improved too.The staff are lovely but not enough staff at times.The staff are helpful and pleasant.Keep it up Kilburn.Haha love Aunty Mandy x
16 February 2026
The nursing care at Kilburn Care home has been exceptional for my mother. Her medical needs are complex, and the clinical team is consistently attentive, proactive, and highly professional. Communication with the family has been excellent; we are always kept in the loop regarding her health and care
plan. The facility is clean, well-managed, and the staff-to-resident ratio allows for high-quality, individualised attention. Highly recommended for anyone seeking top-tier nursing support.
26 December 2025
I am pleased and confident that my brother is well cared for and happy at Kilburn. He enjoys his food most of the time . The staff are always very helpful, caring , jovial although sometimes a bit thin on the ground. Kilburn has had issues in the past but, most issues have now been or being
resolved. The care home is continually improving itself and has recently been redecorated giving it a nice clean fresh feel. It has a nice friendly ambience
19 December 2025
Mu husband is cared for very well. He always looks clean and smart, he's settled really well, there's been lots of changes, all good. Staff are amazing at what they do carn't thank them enough.
17 December 2025
The are staff have always been excellent, providing care and support for both my mum and me. The nursing staff keep me informed of any changes in my mums health. The home is well managed, the manager is approachable and available to discuss any concerns I may have.
28 January 2025
Staffing on the cusp. Enough to cover residents' needs but only needs one shortage or a problem and the system struggles. Staff cannot provide and extra support or interaction as all time is taken with basic caring.
No time for regular showering, etc.
Activities all fine motor table-based, group
involvement gross movement.
Outside needs general tidy up, and regular clearing of smoking litter.
Internally decor, especially rooms needs a freshen-up.
The Menu could do with a revamp.
28 January 2025
My one complaint is the fact that Kilburn care home desperately needs more staff. My other complaint about Kilburn Care Home is their phone service. They seem to operate with one phone line and as an outsider the hours I've spent waiting for the phone to be answered. My father has been in the home
for over 5 years now.
09 April 2024
I am happy at Kilburn. The staff look after me well. I'm not a mixer with people but when I do join in with activities I enjoy them. There is a good variety of food choices at meal times and the snack trolley.
09 April 2024
The staff is very friendly and always offers drinks when we visit. The care my dad has had has been lovely. The staff meet his needs and are very good and attentive to him when needed. The back garden needs a good tidy up and would suggest a designated area for smoke breaks not in full view of the
main doors. The main decor is dated and needs a makeover (which they are in motion now). I feel they would benefit from more entertainment/activity in the day/evening. All around very nice homely and friendly. Dad has settled well. The cook is very friendly. I would suggest a snack bowl of fresh fruit/yoghurts etc. would be nice.
02 April 2024
My dad has been in a few different care homes now as his dementia progresses. This home is by far the most comfortable, friendly and accommodating. The home is clean and welcoming and the staff friendly and calm.
28 March 2024
I am satisfied with the care that the lovely staff take with my Mother making sure she has her everything she needs. And they are friendly and welcoming when I can go see her.
I am thankful they are there for Mum's situation.
13 March 2024
I find the care given to my mother to be very good, she is well cared for, her needs are met in full, she is assisted whenever needed, the food is good, the atmosphere, facilities and care are very warm and welcoming. There are a range of varying activities provided for recreation by the staff,
overall the care provided is excellent and both Mother and myself are satisfied with it, it's implementation and improvement.
30 January 2024
Very well-run nursing home, they take good care of my grandmother and support her and her needs. She’s settled in very well with the nurse's help and support and her health has improved since her arrival in May of 2023.
29 January 2024
My dad moved to Kilburn from the hospital in November and it is now his permanent home. The staff have been brilliant at settling him in, making him feel at home and part of the Kilburn family. They know his likes, dislikes and preferred routines and provide activities to keep him stimulated and
engaged. They have also arranged for Dad to have a regular visit from the Church which is important to him. Previously Dad had been very poorly and couldn’t look after himself independently so now he feels safe, secure and reassured that caring staff are always around. The weekly visit from the GP is really good to make sure we are on top of his conditions. I also appreciate how staff organise Dad’s hospital appointments etc. Dad was really lonely after we lost Mum so now he has people around him to chat to he is becoming more himself again. Can’t thank the lovely staff and great manager enough for making this transition seamless and reassuring and for being so welcoming to us as a family.
10 November 2023
Very happy with all the staff, they are very caring and thoughtful. We appreciate all they do for our father. I love to take cakes in for the staff as they work very hard and deserve a treat. It’s very safe for our father and he loves to go for walks around. I’m always kept informed of anything that
happens to Dad and I am very happy with the care given.
01 August 2023
I am satisfied with how my husband is looked after and cared for at Kilburn. He seems very happy and settled. He enjoys the food he has here and appears to sleep well and settled. My thanks to all the staff at Kilburn.