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Kilburn Care Home

Dale Park Avenue, Kilburn, Belper, Derbyshire DE56 0NR
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The care of my mother is excellentDenise A(Daughter of Resident/Service User)
Kilburn Care Home, Belper
It is with many thanks for the wonderful care given here.Irene M(Friend of Resident/Service User)
Kilburn Care Home, Belper
They are very good with mums personal care, gentle and very respectfulSharon L(Daughter of Resident/Service User)
Kilburn Care Home, Belper

Kilburn Care Home, located in the charming village of Kilburn, provides exceptional residential and dementia care within a warm and welcoming environment.

The dedicated team at Kilburn Care Home is committed to delivering personalised care plans tailored to meet each resident's unique needs and preferences.

Kilburn Care Home offers a wide range of engaging activities and social events, ensuring residents can enjoy a fulfilling and active lifestyle.

The landscaped gardens...  

Care Provided by Kilburn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,300 - £1,400
Residential Dementia Care£1,300 - £1,400£1,300 - £1,400
Nursing Care£1,300 - £1,400£1,300 - £1,400
Nursing Dementia Care£1,300 - £1,400£1,300 - £1,400

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

Contact Kilburn Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kat Townsend (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Kilburn is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • Parking is available on site

Kilburn Care Home Reviews (53)

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9.5

Kilburn Care Home has a Review Score of 9.5 (9.458) out of 10, based on 14 reviews in the last 2 years. Over all time Kilburn Care Home has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Stanley C (Husband of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience

Satisfied with the care and excellent service from all the staff.

Reply from Alexandra, Support Team at Kilburn Care Home

Stanley,

Thank you for taking the time to share such a wonderful review of Kilburn.

We are delighted to hear about your positive experience. Your kind words mean a great deal to our team, and we will be sure to pass on your feedback to everyone involved.

Providing compassionate,...  

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Review from Alan L (Son of Resident) published on 10 July 2026 Submitted via Postal Card
Overall Experience

Lovely staff. Very caring and always happy to help. Nothing is too much trouble. The environment is welcoming and happy. The lounge and dining areas are spotlessly clean and the food is appetising. The staff are always happy to prepare something else to encourage eating and drinking.

Reply from Alexandra, Support Team at Kilburn Care Home
Hello Alan, Thank you for taking the time to share such a wonderful review of Kilburn Care Home.

We are delighted to hear about your positive experience. Your kind words mean a great deal to our team, and we will be sure to pass on your feedback to everyone involved. Providing compassionate,...  

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Review from S W (Daughter of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

Very friendly team and are always available if needed. Progress updated regularly and if any issues occur are informed of this, e.g. falls from Mum. Could do with stacking chairs for visitors and can be very worn at times. Overall a friendly team of carers and facilities with good access and credit to all the team.

Reply from Alexandra, Support Team at Kilburn Care Home

Hello,

Thank you very much for taking the time to leave a lovely review of Kilburn care home.

It means so much to us when our staff receive this level of praise and your kind comments will be sent on to the team.

People caring for people is at the heart of everything we do, and we continually strive to deliver high standards of care and ensuring all residents feel truly at home.

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Review from Alison N (Sister of Resident) published on 24 June 2026 Submitted via Postal Card
Overall Experience

My brother is happy and settled at the care home. He is well looked after and supported by the caring staff. He enjoys his food and most of the activities on offer.

Reply from Alexandra, Support Team at Kilburn Care Home

Hello Alison,

Thank you very much for taking the time to leave a lovely review of Kilburn care home.

It means so much to us when our staff receive this level of praise and your kind comments will be sent on to the team.

People caring for people is at the heart of everything we do, and...  

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Review from Karen O (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
My mother stayed at Kilburn Care Home for three months for convalescence, and I couldn't be more grateful for the care she received. The home was always exceptionally clean and well maintained, which gave us real peace of mind from the start.
What truly stood out, though, was the staff. Every member of the team showed such kindness, patience, and genuine compassion. They looked after my mother so well - not just meeting her needs, but really taking time to get to know her, support her, and brighten her days. Their warmth made a huge difference to her recovery, and she will honestly miss them now she's returning home.

Kilburn Care Home made a challenging period so much easier for all of us, and I'm very thankful for the dedication of the whole team.

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Review from D F (Wife of Resident) published on 20 February 2026 Submitted via Website
Overall Experience
My husband has been living in the care home since December 2024. He is well looked after and he has built up a good relationship with the carers. He did experience some difficulties when he first moved in but these have now been resolved. There is a positive ambience and a very friendly greeting from staff when the family and grandchildren visit.
The home has undergone refurbishment in the communal areas but Johns room is long overdue redecoration. It is a good size which he needs for equipment to manoeuvre him around. However, better lighting and extra power sockets are would be helpful to allow him more comfort as he spends a lot of time in his room.

Overall, we are extremely grateful for the support that he gets in Kilburn.

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Review from Andrea E (Sister of Resident) published on 18 February 2026 Submitted via Website
Overall Experience

My brother had been at Kilburn for nearly a year before he became End of Life. The home improved considerably during the time he was there and the communication was excellent. The staff genuinely cared about him although sometimes it seemed there were not enough of them for the type of residents they have. His wishes were acknowledged and support at the end was amazing.

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Review from D P (Mother of Resident) published on 16 February 2026 Submitted via Website
Overall Experience

The nursing care at Kilburn Care home has been exceptional for my mother. Her medical needs are complex, and the clinical team is consistently attentive, proactive, and highly professional. Communication with the family has been excellent; we are always kept in the loop regarding her health and care plan. The facility is clean, well-managed, and the staff-to-resident ratio allows for high-quality, individualised attention. Highly recommended for anyone seeking top-tier nursing support.

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Review from Mandy W (Aunt of Resident) published on 16 February 2026 Submitted via Website
Overall Experience

My nephew as been at Kilburn care home for about 12/13 year now.I have seen Kilburn at its lows and its highs.On a few occasions I would had rather my nephew move on from Kilburn but he didn't want and its what makes him happy.After all the time he's been there his bedroom had never been decorated,well at last its finally got done and he's a happy chappy.His room is now nice,bright and fresh so he now feels like its his room.Kilburn is certainly changing,its brighter,cleaner and fresher,the new colours on the walls certainly cheer it up.The meals have improved too.The staff are lovely but not enough staff at times.The staff are helpful and pleasant.Keep it up Kilburn.Haha love Aunty Mandy x

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Review from Graham W (Son of Resident) published on 16 February 2026 Submitted via Website
Overall Experience

My mother is incredibly happy staying at Kilburn Care Home, and that means everything to our family. From the moment she arrived, the staff have made her feel so welcome and truly at home. They are exceptionally patient and caring, and it's clear they genuinely look after the residents with kindness and respect. Seeing how settled and happy my mother is has been such a comfort to us. We're very grateful to the whole team at Kilburn Care Home.

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Review from Susan T (Wife of Resident) published on 19 December 2025 Submitted via Postal Card
Overall Experience

Mu husband is cared for very well. He always looks clean and smart, he's settled really well, there's been lots of changes, all good. Staff are amazing at what they do carn't thank them enough.

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Review from J T (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

The are staff have always been excellent, providing care and support for both my mum and me. The nursing staff keep me informed of any changes in my mums health. The home is well managed, the manager is approachable and available to discuss any concerns I may have.

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Review from Alan S (Husband of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
Staffing on the cusp. Enough to cover residents' needs but only needs one shortage or a problem and the system struggles. Staff cannot provide and extra support or interaction as all time is taken with basic caring.
No time for regular showering, etc.
Activities all fine motor table-based, group involvement gross movement.
Outside needs general tidy up, and regular clearing of smoking litter.
Internally decor, especially rooms needs a freshen-up.

The Menu could do with a revamp.

Reply from Mawson Chipchase, Marketing & Communications Manager at Kilburn Care Home

Thank you for taking the time to share your review. We are truly sorry to hear that your experience did not meet your expectations. At Kilburn, we are dedicated to providing the highest standard of care for our residents, and we continuously review our staffing levels to ensure we meet their...  

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Review from A W (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My one complaint is the fact that Kilburn care home desperately needs more staff. My other complaint about Kilburn Care Home is their phone service. They seem to operate with one phone line and as an outsider the hours I've spent waiting for the phone to be answered. My father has been in the home for over 5 years now.

Reply from Mawson Chipchase, Marketing & Communications Manager at Kilburn Care Home

Thank you for sharing your thoughts with us. We're sorry to hear that your experience has not been as positive as we strive for. Providing the highest standard of care to our residents is our top priority, and we regularly review our staffing levels to ensure they meet the varying needs of those in...  

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Review from Trevor H (Resident / Service User) published on 9 April 2024 Submitted via Postal Card
Overall Experience

I am happy at Kilburn. The staff look after me well. I'm not a mixer with people but when I do join in with activities I enjoy them. There is a good variety of food choices at meal times and the snack trolley.

Reply from Chip (Mawson Chipchase), Business Development Manager at Kilburn Care Home

Thank you for your kind review - It is great to receive feedback from those we are directly caring for and a pleasure to have you as part of our home.

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Review from H R (Daughter of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

The staff is very friendly and always offers drinks when we visit. The care my dad has had has been lovely. The staff meet his needs and are very good and attentive to him when needed. The back garden needs a good tidy up and would suggest a designated area for smoke breaks not in full view of the main doors. The main decor is dated and needs a makeover (which they are in motion now). I feel they would benefit from more entertainment/activity in the day/evening. All around very nice homely and friendly. Dad has settled well. The cook is very friendly. I would suggest a snack bowl of fresh fruit/yoghurts etc. would be nice.

Reply from Chip (Mawson Chipchase), Business Development Manager at Kilburn Care Home

Thank you for your feedback. We are pleased to hear that you are happy with your father's care & support from our team. They really do take pride in meeting the needs of the residents. We would welcome the opportunity to discuss the other points raised in your review with us directly & hope to improve these scores for you in the near future.

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Review from Sally G (Daughter of Resident) published on 2 April 2024 Submitted via Website
Overall Experience

My dad has been in a few different care homes now as his dementia progresses. This home is by far the most comfortable, friendly and accommodating. The home is clean and welcoming and the staff friendly and calm.

Reply from Amy Weston, Manager at Kilburn Care Home

Thank you for your reveiw, it is greatly appreciated.

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Review from Teresa B (Daughter of Resident) published on 28 March 2024 Submitted via Website
Overall Experience
I am satisfied with the care that the lovely staff take with my Mother making sure she has her everything she needs. And they are friendly and welcoming when I can go see her.

I am thankful they are there for Mum's situation.

Reply from Amy Weston, Manager at Kilburn Care Home

Thank you for taking the time to give us your review, it is greatly appreciated.

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Review from Charles M (Son of Resident) published on 13 March 2024 Submitted via Website
Overall Experience

I find the care given to my mother to be very good, she is well cared for, her needs are met in full, she is assisted whenever needed, the food is good, the atmosphere, facilities and care are very warm and welcoming. There are a range of varying activities provided for recreation by the staff, overall the care provided is excellent and both Mother and myself are satisfied with it, it's implementation and improvement.

Reply from Amy Weston, Manager at Kilburn Care Home

Thank you for taking the time to give feedback, it is greatly appreciated.

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Review from L G (Grandson of Resident) published on 30 January 2024 Submitted via Website
Overall Experience

Very well-run nursing home, they take good care of my grandmother and support her and her needs. She’s settled in very well with the nurse's help and support and her health has improved since her arrival in May of 2023.

Reply from Amy Weston, Manager at Kilburn Care Home

Thank you for taking the time to feedback, it is very much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 05 Aug 2026

    A resident at a Kilburn care home marked his 95th birthday in style with a celebration filled with family, laughter, magic – as well as a dog that stole the...

  • 22 Jun 2026

    Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...

  • 12 Jun 2026

    A resident at Aurem’s Kilburn care home who spent much of his childhood growing up in care says he feels he has “gained a part of my life back” after...

Upcoming Events

There are no upcoming events for Kilburn Care Home.

Awards / Recognitions (1)

  • 31 Jan 2024Recipient: Aurem Care

Accreditations

There are no accreditations posted yet for Kilburn Care Home.

Meet the Team (2)

Kat Townsend
Kat TownsendJob Title:Home ManagerJoined: 2025

Kat Townsend is the Home Manager at Kilburn Care Home and brings more than a decade of leadership experience across health and social care. Her background includes senior roles in quality, compliance, consultancy, and registered management, with extensive experience overseeing multiple services for large providers.

She has supported Care Quality Commission inspections, led improvement strategies, and coached managers and frontline teams to deliver consistently high standards of care. Having also run her own consultancy specialising in change management, interim leadership, and quality assurance, Kat brings a strong focus on quality, stability, and continuous improvement.

She is passionate about creating a warm, person-centred environment where residents feel truly at home, and staff feel supported, empowered, and proud of the care they deliver, while building strong, trusting relationships with residents and their families.

Carrianne Fearn
Carrianne FearnJob Title:Deputy ManagerJoined: 2010

Carrianne has been an indispensable member of the Kilburn Care Home team since September 2010, bringing with her over a decade of experience in care. In her dual role as a Laundry Assistant and Care Assistant, Carrianne embodies the spirit of dedication and compassion that is central to our home's mission.

With 13 years of experience in the care sector before joining us, Carrianne has a deep understanding of the needs and preferences of our residents. Her commitment to ensuring the comfort and dignity of those in her care is evident in both her laundry duties and her direct interactions with residents. Carrianne takes great pride in her work, knowing that her efforts have a tangible, positive impact on the daily lives of our service users.

Carrianne's passion for her role is fuelled by the collaborative and supportive environment at Kilburn Care Home. She values the sense of teamwork and mutual respect among staff, which motivates everyone to achieve their best and push towards collective goals. Feeling valued and respected in her workplace, Carrianne is driven to make a difference every day.

Outside of work, Carrianne enjoys spending quality time with her family and taking her dog for walks in the beautiful Peak District. These moments of relaxation and connection with nature are a source of rejuvenation for her, reflecting the balance she finds between her professional responsibilities and personal well-being.

At Kilburn Care Home, Carrianne's dual role allows her to contribute significantly to the quality of life of our residents, ensuring a clean, comfortable, and caring environment. Her dedication and positive attitude are a testament to the caring community we strive to cultivate every day.

Frequently Asked Questions about Kilburn Care Home

What types of Care is Kilburn Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kilburn Care Home have?

There are 45 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kilburn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Kilburn Care Home to the centre of Belper?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kilburn Care Home to verify any information. View our terms and conditions. Kilburn Care Home has an Enhanced Service -more info.