
The care of my mother is excellentDenise A(Daughter of Resident/Service User)

It is with many thanks for the wonderful care given here.Irene M(Friend of Resident/Service User)

They are very good with mums personal care, gentle and very respectfulSharon L(Daughter of Resident/Service User)

The care of my mother is excellentDenise A(Daughter of Resident/Service User)

It is with many thanks for the wonderful care given here.Irene M(Friend of Resident/Service User)

They are very good with mums personal care, gentle and very respectfulSharon L(Daughter of Resident/Service User)

Kilburn Care Home, located in the charming village of Kilburn, provides exceptional residential and dementia care within a warm and welcoming environment.
The dedicated team at Kilburn Care Home is committed to delivering personalised care plans tailored to meet each resident's unique needs and preferences.
Kilburn Care Home offers a wide range of engaging activities and social events, ensuring residents can enjoy a fulfilling and active lifestyle.
The landscaped gardens...
Care Provided by Kilburn Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
The price(s) shown are provided by the care home. Contact Kilburn Care Home for full pricing details and T&Cs.
Contact Kilburn Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Aurem Care
- Private Owned
Person in charge
- Kat Townsend (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Kilburn is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking
- Parking is available on site
Kilburn Care Home Reviews (53)
Kilburn Care Home has a Review Score of 9.5 (9.458) out of 10, based on 14 reviews in the last 2 years.
Over all time Kilburn Care Home has 53 reviews.
My dad moved to Kilburn from the hospital in November and it is now his permanent home. The staff have been brilliant at settling him in, making him feel at home and part of the Kilburn family. They know his likes, dislikes and preferred routines and provide activities to keep him stimulated and engaged. They have also arranged for Dad to have a regular visit from the Church which is important to him. Previously Dad had been very poorly and couldn’t look after himself independently so now he feels safe, secure and reassured that caring staff are always around. The weekly visit from the GP is really good to make sure we are on top of his conditions. I also appreciate how staff organise Dad’s hospital appointments etc. Dad was really lonely after we lost Mum so now he has people around him to chat to he is becoming more himself again. Can’t thank the lovely staff and great manager enough for making this transition seamless and reassuring and for being so welcoming to us as a family.
Thank you for taking the time to give your feedback, it is greatly appreciated.
Very happy with all the staff, they are very caring and thoughtful. We appreciate all they do for our father. I love to take cakes in for the staff as they work very hard and deserve a treat. It’s very safe for our father and he loves to go for walks around. I’m always kept informed of anything that happens to Dad and I am very happy with the care given.
Thank you for your feedback it is greatly appreciated.
I am satisfied with how my husband is looked after and cared for at Kilburn. He seems very happy and settled. He enjoys the food he has here and appears to sleep well and settled. My thanks to all the staff at Kilburn.
Thank you for your feedback; it is greatly appreciated!
Each time we visit the team are very friendly and caring towards the residents which is very reassuring as we are placing our loved one into their care.
Thank you for taking the time to express your feedback, it is greatly appreciated!
Staff always friendly and helpful. Sat outside but garden area needs improvement. Couldn't sit at the outside table and chairs due to staff having cigarette break. Other chairs were broken. Alot of cigarette ends on the floor.
Thank you for your feedback. We are currently in the process of decorating our garden area which will be great for the upcoming warmer months! There is an allocated smoking area available for both staff and residents to use.
My aunt is being looked after in Kilburn Care Home and is well looked after. Her nutritional health has improved resulting in an improvement in her general health. Her mental health is deteriorating and she is receiving very patient care. The general tone of the home is upbeat and positive and requests from family are met with a positive approach. The daily activities provide an important part of life-enjoyment. Thanks to all.
Thank you for your feedback, it is greatly appreciated.
100% throughout, I am very happy that my wife is at Kilburn Care Home. When I come to visit my wife all the staff look after me while Im here visiting.
Thank you for taking the time to express your feedback, it is very much appreciated.
The staff at Kilburn are always to be found amongst the residents, giving care and encouragement. I find them endlessly patient, cheerful and hardworking, creating a safe and friendly environment for those in their care, for which my sisters and I are extremely grateful.
The staff at Kilburn are very caring and know my friend very well. They know what she likes and what she doesn't.
I cannot wait until the government and covid allow us back into care homes so I can say thank you in person as I know know she is in very capable hands.
The care provided to my husband is excellent. All the staff are friendly and helpful. My husband is treated with dignity and respect. It is positive that the new owners are investing in the building and improving the decoration however, it is always clean. The only area for improvement would be to improve the ensuite facilities.
Thank you for your review. Hopefully, you will enjoy our improvements when you see us soon. Best wishes.
I have found Kilburn Care Home to be very friendly and caring towards all residents and their family and friends. My mother has been living there for 54 months with good care. The manageress and her team all go that extra mile to help make their life healthy, safe and happy.
Care is 100%.
Thank you, Malcolm for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
The carers get on with each other so well and are happy which gives a lovely atmosphere at the home. There is always entertainment planned and lovely decorations, especially at Halloween, Christmas, etc.
Thank you, Meryl, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
I have been extremely pleased with the care and attention provided and the pleasant manner of every single member of staff. I would find it difficult to imagine anywhere better and I would like to thank everyone involved.
Thank you, David for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Staff very good.
Thank you, Margaret, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
He is well looked after here in the care home and we are very grateful to all staff and management.
Thank you for letting us know how we are doing at Kilburn Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
My mother is clean and tidy when I visit. I think the staff do a difficult job to a good standard; these dedicated people should be better recognised - and higher paid - for their contribution.
The care home is well managed and the atmosphere is cheerful.
Thank you, Joan, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
My Uncle became unable to look after himself and had no local relatives. We tried 3 other care homes. In the last one, we really believed he would die. We moved him to Kilburn and there was a transformation. His health improved and he got a new lease of life. You can tell by the atmosphere and attitude of the staff that residents are cared for. His room is always spotless. He is clean and despite being almost blind and deaf his communication has improved.
Thank you, Adrian, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
The care of my mother is excellent. Everyone is so kind to her.
Thank you, Denise, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
I have nothing but praise for Kilbury Care Home. From the first day my Dad went there to the day he passed away they treated him with not just care but love that could only come from a team of staff that are like a family amongst themselves and with every resident. I feel very lucky that my Dad spent his last few months in their care. Thank you.
Thank you, Celia, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 05 Aug 2026
A resident at a Kilburn care home marked his 95th birthday in style with a celebration filled with family, laughter, magic – as well as a dog that stole the...
- 22 Jun 2026
Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...
- 12 Jun 2026
A resident at Aurem’s Kilburn care home who spent much of his childhood growing up in care says he feels he has “gained a part of my life back” after...
There are no upcoming events for Kilburn Care Home.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Aurem Care
Accreditations
There are no accreditations posted yet for Kilburn Care Home.
Meet the Team (2)

Kat Townsend is the Home Manager at Kilburn Care Home and brings more than a decade of leadership experience across health and social care. Her background includes senior roles in quality, compliance, consultancy, and registered management, with extensive experience overseeing multiple services for large providers.
She has supported Care Quality Commission inspections, led improvement strategies, and coached managers and frontline teams to deliver consistently high standards of care. Having also run her own consultancy specialising in change management, interim leadership, and quality assurance, Kat brings a strong focus on quality, stability, and continuous improvement.
She is passionate about creating a warm, person-centred environment where residents feel truly at home, and staff feel supported, empowered, and proud of the care they deliver, while building strong, trusting relationships with residents and their families.

Carrianne has been an indispensable member of the Kilburn Care Home team since September 2010, bringing with her over a decade of experience in care. In her dual role as a Laundry Assistant and Care Assistant, Carrianne embodies the spirit of dedication and compassion that is central to our home's mission.
With 13 years of experience in the care sector before joining us, Carrianne has a deep understanding of the needs and preferences of our residents. Her commitment to ensuring the comfort and dignity of those in her care is evident in both her laundry duties and her direct interactions with residents. Carrianne takes great pride in her work, knowing that her efforts have a tangible, positive impact on the daily lives of our service users.
Carrianne's passion for her role is fuelled by the collaborative and supportive environment at Kilburn Care Home. She values the sense of teamwork and mutual respect among staff, which motivates everyone to achieve their best and push towards collective goals. Feeling valued and respected in her workplace, Carrianne is driven to make a difference every day.
Outside of work, Carrianne enjoys spending quality time with her family and taking her dog for walks in the beautiful Peak District. These moments of relaxation and connection with nature are a source of rejuvenation for her, reflecting the balance she finds between her professional responsibilities and personal well-being.
At Kilburn Care Home, Carrianne's dual role allows her to contribute significantly to the quality of life of our residents, ensuring a clean, comfortable, and caring environment. Her dedication and positive attitude are a testament to the caring community we strive to cultivate every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kilburn Care Home to verify any information. View our terms and conditions. Kilburn Care Home has an Enhanced Service -more info.