Kilburn Care Home

Dale Park Avenue, Kilburn, Belper DE56 0NR
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9.4 50 Reviews
  • Kilburn Care Home, Belper
Kilburn Care Home, located in the charming village of Kilburn, provides exceptional residential and dementia care within a warm and welcoming environment.

The dedicated team at Kilburn Care Home is committed to delivering personalised care plans tailored to meet each resident's unique needs and preferences.

Kilburn Care Home offers a wide range of engaging activities and social events, ensuring residents can enjoy a fulfilling and active lifestyle.

The landscaped gardens provide a serene outdoor space for relaxation and leisurely strolls, encouraging residents to enjoy the natural beauty of the surroundings.

Nutrition is a priority at Kilburn Care Home, with a talented chef preparing delicious, balanced meals that cater to various dietary requirements and preferences.

The home also places a strong emphasis on health and wellbeing, providing access to medical services and therapies to support residents' physical and mental health.

With its compassionate team, comfortable living spaces, and vibrant community atmosphere, Kilburn Care Home is dedicated to providing the highest standard of care and a nurturing home for all its residents.
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Care Provided by Kilburn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £899
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.

These prices are only a guideline, please contact Kilburn Care Home to find out the exact price for your requirements.

Contact Kilburn Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kilburn Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kat Townsend (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Kilburn is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.

Parking

  • Parking is available on site

Kilburn Care Home Reviews (50)

9.4

Kilburn Care Home has a Review Score of 9.4 (9.406) out of 10, based on 15 reviews in the last 2 years.
Over all time Kilburn Care Home has 50 reviews.

Overall Experience
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Reviewer Connection to Kilburn Care Home
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Review from Nicola B (Daughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The management and all the staff have been extremely helpful and supportive in this very difficult time, explaining each step clearly to us as we go through the process of placing our dad into their care.
Each time we visit the team are very friendly and caring towards the residents which is very reassuring
as we are placing our loved one into their care.
Reply from Amy Weston, Manager at Kilburn Care HomeThank you for taking the time to express your feedback, it is greatly appreciated!
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Review from Diane W (Sister of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always friendly and helpful. Sat outside but garden area needs improvement. Couldn't sit at the outside table and chairs due to staff having cigarette break. Other chairs were broken. Alot of cigarette ends on the floor.
Reply from Amy Weston, Manager at Kilburn Care HomeThank you for your feedback. We are currently in the process of decorating our garden area which will be great for the upcoming warmer months! There is an allocated smoking area available for both staff and residents to use.
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Review from Gordon C (Nephew of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is being looked after in Kilburn Care Home and is well looked after. Her nutritional health has improved resulting in an improvement in her general health. Her mental health is deteriorating and she is receiving very patient care. The general tone of the home is upbeat and positive and requests
from family are met with a positive approach. The daily activities provide an important part of life-enjoyment. Thanks to all.
Reply from Amy Weston, Manager at Kilburn Care HomeThank you for your feedback, it is greatly appreciated.
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Review from Christopher N (Husband of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% throughout, I am very happy that my wife is at Kilburn Care Home. When I come to visit my wife all the staff look after me while Im here visiting.
Reply from Amy Weston, Manager at Kilburn Care HomeThank you for taking the time to express your feedback, it is very much appreciated.
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Review from Iris J (Daughter of Resident) published on 28 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Kilburn are always to be found amongst the residents, giving care and encouragement. I find them endlessly patient, cheerful and hardworking, creating a safe and friendly environment for those in their care, for which my sisters and I are extremely grateful.
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Review from J G (Friend of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My very dear close friend is a resident of Kilburn. Unfortunately due to Covid restrictions, I like so many others have been unable to visit. I am unable to speak to her over the phone due to her diagnoses of dementia. I would like to say that on every occasion I have contacted the home for an update,
the staff have been very informative on how she is and what she doing at the time.
The staff at Kilburn are very caring and know my friend very well. They know what she likes and what she doesn't.
I cannot wait until the government and covid allow us back into care homes so I can say thank you in person as I know know she is in very capable hands.
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Review from J C (Wife of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided to my husband is excellent. All the staff are friendly and helpful. My husband is treated with dignity and respect. It is positive that the new owners are investing in the building and improving the decoration however, it is always clean. The only area for improvement would be to improve
the ensuite facilities.
Reply from Natalie Hardy, Manager at Kilburn Care HomeThank you for your review. Hopefully, you will enjoy our improvements when you see us soon. Best wishes.
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Review from J S (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Kilburn Care Home to be very friendly and caring towards all residents and their family and friends. My mother has been living there for 54 months with good care. The manageress and her team all go that extra mile to help make their life healthy, safe and happy.
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Review from M B (Friend of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very nice and helpful.
Care is 100%.
Reply from Olivia Shields, Marketing Assistant at Kilburn Care HomeThank you, Malcolm for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
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Review from Meryl C (Wife of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care that is given to the residents. The staff are so caring and patient with them all, even when some are aggressive towards them. They show love and affection to them by hugging and sometimes kissing the tops of their heads.
The carers get on with each other so
well and are happy which gives a lovely atmosphere at the home. There is always entertainment planned and lovely decorations, especially at Halloween, Christmas, etc.
Reply from Olivia Shields, Marketing Assistant at Kilburn Care HomeThank you, Meryl, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from David C (Brother of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with the care and attention provided and the pleasant manner of every single member of staff. I would find it difficult to imagine anywhere better and I would like to thank everyone involved.
Reply from Olivia Shields, Marketing Assistant at Kilburn Care HomeThank you, David for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from Margaret L (Sister of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very good.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you, Margaret, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review from J M (Sister of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very hard job for the carers to do. My brother is very difficult to understand at times.
He is well looked after here in the care home and we are very grateful to all staff and management.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you for letting us know how we are doing at Kilburn Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Joan H (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is small and friendly. The staff take time to relate personally to the residents, addressing them by name and knowing their likes and dislikes. They are kind.
My mother is clean and tidy when I visit. I think the staff do a difficult job to a good standard; these dedicated people should
be better recognised - and higher paid - for their contribution.
The care home is well managed and the atmosphere is cheerful.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you, Joan, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Adrian E (Relative of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Uncle became unable to look after himself and had no local relatives. We tried 3 other care homes. In the last one, we really believed he would die. We moved him to Kilburn and there was a transformation. His health improved and he got a new lease of life. You can tell by the atmosphere and attitude
of the staff that residents are cared for. His room is always spotless. He is clean and despite being almost blind and deaf his communication has improved.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you, Adrian, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear about the improvements that your uncle has shown whilst at Kilburn Care Home.
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Review from Denise A (Daughter of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my mother is excellent. Everyone is so kind to her.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you, Denise, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Celia R (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Kilbury Care Home. From the first day my Dad went there to the day he passed away they treated him with not just care but love that could only come from a team of staff that are like a family amongst themselves and with every resident. I feel very lucky that my Dad spent
his last few months in their care. Thank you.
Reply from Ronnie Cavanagh, Marketing at Kilburn Care HomeThank you, Celia, for your comments about your recent experience at Kilburn Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from B S (Husband of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have put security as poor as my husband and a lady got out one evening last summer.
They have done more now to make it better.
Reply from Charlotte Jackson, Marketing Assistant at Kilburn Care HomeI am very sorry this incident happened. We have taken the correct action to prevent this ever happening again. We have increased security in the home by installing a padlock to the side gate and the patio doors are double locked so can only be used with a staff member present. Since inputting these control measures we have had no further issues or concerns of this nature.
Kind Regards,
Lisa Tungate
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Review from William H (Husband of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were very caring and understanding of my wife's needs. Kept clean in body and clothes. A 1 service.
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Review from Irene M (Friend of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I visit our friend in Kilburn Care Home and we would like to say how wonderful the carers are here. Nothing, but nothing is any problem and all the staff work so very hard and are so very, very friendly, to see them is to believe it. It is with many thanks for the wonderful care given
here.
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Current Review Score: 9.4 (9.406)

Overview of Review Score

The Review Score of 9.4 (9.406) out of 10 for Kilburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.531 for Kilburn Care Home is calculated as follows: ( (108 Excellents x 5) + (54 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 175 Ratings = 4.531
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Kilburn Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Kat

Kat Townsend

Job Title: Home Manager Joined: 2025

Kat Townsend is the Home Manager at Kilburn Care Home and brings more than a decade of leadership experience across health and social care. Her background includes senior roles in quality, compliance, consultancy, and registered management, with extensive experience overseeing multiple services for large providers.


She has supported Care Quality Commission inspections, led improvement strategies, and coached managers and frontline teams to deliver consistently high standards of care. Having also run her own consultancy specialising in change management, interim leadership, and quality assurance, Kat brings a strong focus on quality, stability, and continuous improvement.


She is passionate about creating a warm, person-centred environment where residents feel truly at home, and staff feel supported, empowered, and proud of the care they deliver, while building strong, trusting relationships with residents and their families.

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Carrianne Fearn

Job Title: Deputy Manager Joined: 2010

Carrianne has been an indispensable member of the Kilburn Care Home team since September 2010, bringing with her over a decade of experience in care. In her dual role as a Laundry Assistant and Care Assistant, Carrianne embodies the spirit of dedication and compassion that is central to our home's mission.


With 13 years of experience in the care sector before joining us, Carrianne has a deep understanding of the needs and preferences of our residents. Her commitment to ensuring the comfort and dignity of those in her care is evident in both her laundry duties and her direct interactions with residents. Carrianne takes great pride in her work, knowing that her efforts have a tangible, positive impact on the daily lives of our service users.


Carrianne's passion for her role is fuelled by the collaborative and supportive environment at Kilburn Care Home. She values the sense of teamwork and mutual respect among staff, which motivates everyone to achieve their best and push towards collective goals. Feeling valued and respected in her workplace, Carrianne is driven to make a difference every day.


Outside of work, Carrianne enjoys spending quality time with her family and taking her dog for walks in the beautiful Peak District. These moments of relaxation and connection with nature are a source of rejuvenation for her, reflecting the balance she finds between her professional responsibilities and personal well-being.


At Kilburn Care Home, Carrianne's dual role allows her to contribute significantly to the quality of life of our residents, ensuring a clean, comfortable, and caring environment. Her dedication and positive attitude are a testament to the caring community we strive to cultivate every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kilburn Care Home to verify any information. View our terms and conditions. Kilburn Care Home has an Enhanced Service - more info.