
The care of my mother is excellentDenise A(Daughter of Resident/Service User)

It is with many thanks for the wonderful care given here.Irene M(Friend of Resident/Service User)

They are very good with mums personal care, gentle and very respectfulSharon L(Daughter of Resident/Service User)

The care of my mother is excellentDenise A(Daughter of Resident/Service User)

It is with many thanks for the wonderful care given here.Irene M(Friend of Resident/Service User)

They are very good with mums personal care, gentle and very respectfulSharon L(Daughter of Resident/Service User)

Kilburn Care Home, located in the charming village of Kilburn, provides exceptional residential and dementia care within a warm and welcoming environment.
The dedicated team at Kilburn Care Home is committed to delivering personalised care plans tailored to meet each resident's unique needs and preferences.
Kilburn Care Home offers a wide range of engaging activities and social events, ensuring residents can enjoy a fulfilling and active lifestyle.
The landscaped gardens...
Care Provided by Kilburn Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for general nursing care, nursing care with dementia and depending on assessment, palliative care/end of life care & support. FNC Contributions (if eligible and awarded) are in addition to any detailed fees & are retained by the home towards the nursing care provision.
The price(s) shown are provided by the care home. Contact Kilburn Care Home for full pricing details and T&Cs.
Contact Kilburn Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Aurem Care
- Private Owned
Person in charge
- Kat Townsend (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Kilburn is delighted to welcome visitors at any time. Guests are kindly asked to sign in at the main reception or entrance. Smaller dogs are also welcome to visit but must be kept on a lead.
Parking
- Parking is available on site
Kilburn Care Home Reviews (53)
Kilburn Care Home has a Review Score of 9.5 (9.458) out of 10, based on 14 reviews in the last 2 years.
Over all time Kilburn Care Home has 53 reviews.
They have done more now to make it better.
I am very sorry this incident happened. We have taken the correct action to prevent this ever happening again. We have increased security in the home by installing a padlock to the side gate and the patio doors are double locked so can only be used with a staff member present. Since inputting these...
All staff were very caring and understanding of my wife's needs. Kept clean in body and clothes. A 1 service.
My husband and I visit our friend in Kilburn Care Home and we would like to say how wonderful the carers are here. Nothing, but nothing is any problem and all the staff work so very hard and are so very, very friendly, to see them is to believe it. It is with many thanks for the wonderful care given here.
Overworked and underpaid!
Supportive to residents family.
Only been connected to the home for less than two months. Overall, the staff are extremely helpful and friendly. They try to do a good job under difficult circumstances.
I would like to see some air conditioning (or extra) in the main reception room, as it gets extremely warm in there.
I find the staff kind, caring and very helpful. I am treated like a friend and much more, my dad is happy and safe.
Very caring staff they are all very good with each person's needs. Everyone needs different care. They all call mum (mama) because when mum's grandchildren come they call her that. Mum calls all the staff by her grandchildren's names because they are the same young and it saves confusion. They are very good with mums personal care, gentle and very respectful. Very good allrounder.
My mum has been a resident at Kilburn Care Home since November 2016 and I can't praise the staff enough. They are very welcoming and always take the time to listen and answer any questions I may have. They are friendly, caring and committed to their jobs. They look after and care for my mum with all her needs. They are patient, kind and very helpful.
I am really pleased with how mum is looked after and treated and would highly recommend Kilburn Care Home to anyone who is looking for care for a loved one.
My husband transferred here at end of stage dementia. Lovely welcome, nice room and everything he needed. Caring, professional staff, very impressed. Unfortunately, he was admitted to hospital and died three weeks after admission.
My brother is cared for very well and is treated with dignity.
As my dear wife was admitted to the above named care and nursing home I cannot honestly praise the management and staff enough for what they are all doing to love and help her in any way possible. I visit her every day and I am always greeted with a smile and asked also if I would like anything, i.e. a mug of coffee or tea and whilst I am there I have noticed how loving they are to other residents. Like I have said I am very happy and satisfied with the home and everyone involved.
My father in law often complains of the waiting time for assistance especially for toilet and needing fluids. Often no one comes. I stood one day at the door on his level while he shouted for help, there was a nurse next door to his room and she failed to attend to my father in laws calls for help. After 7 mins which I timed I went in as I no longer could take his calls for help. My father in law is blind and cannot walk. So disappointing. There are a couple of nice staff but that's it.
My father recently passed away after just a few weeks at this home. I cannot speak highly enough of the care and compassion that was shown to both him and to us his family. The staff are very special and what was a very distressing time was kept calm and peaceful throughout, a very caring care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 05 Aug 2026
A resident at a Kilburn care home marked his 95th birthday in style with a celebration filled with family, laughter, magic – as well as a dog that stole the...
- 22 Jun 2026
Chefs from across Aurem Care have completed specialist training designed to further enhance the quality, safety and presentation of meals for residents with swallowing difficulties. The training focused on the...
- 12 Jun 2026
A resident at Aurem’s Kilburn care home who spent much of his childhood growing up in care says he feels he has “gained a part of my life back” after...
There are no upcoming events for Kilburn Care Home.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Aurem Care
Accreditations
There are no accreditations posted yet for Kilburn Care Home.
Meet the Team (2)

Kat Townsend is the Home Manager at Kilburn Care Home and brings more than a decade of leadership experience across health and social care. Her background includes senior roles in quality, compliance, consultancy, and registered management, with extensive experience overseeing multiple services for large providers.
She has supported Care Quality Commission inspections, led improvement strategies, and coached managers and frontline teams to deliver consistently high standards of care. Having also run her own consultancy specialising in change management, interim leadership, and quality assurance, Kat brings a strong focus on quality, stability, and continuous improvement.
She is passionate about creating a warm, person-centred environment where residents feel truly at home, and staff feel supported, empowered, and proud of the care they deliver, while building strong, trusting relationships with residents and their families.

Carrianne has been an indispensable member of the Kilburn Care Home team since September 2010, bringing with her over a decade of experience in care. In her dual role as a Laundry Assistant and Care Assistant, Carrianne embodies the spirit of dedication and compassion that is central to our home's mission.
With 13 years of experience in the care sector before joining us, Carrianne has a deep understanding of the needs and preferences of our residents. Her commitment to ensuring the comfort and dignity of those in her care is evident in both her laundry duties and her direct interactions with residents. Carrianne takes great pride in her work, knowing that her efforts have a tangible, positive impact on the daily lives of our service users.
Carrianne's passion for her role is fuelled by the collaborative and supportive environment at Kilburn Care Home. She values the sense of teamwork and mutual respect among staff, which motivates everyone to achieve their best and push towards collective goals. Feeling valued and respected in her workplace, Carrianne is driven to make a difference every day.
Outside of work, Carrianne enjoys spending quality time with her family and taking her dog for walks in the beautiful Peak District. These moments of relaxation and connection with nature are a source of rejuvenation for her, reflecting the balance she finds between her professional responsibilities and personal well-being.
At Kilburn Care Home, Carrianne's dual role allows her to contribute significantly to the quality of life of our residents, ensuring a clean, comfortable, and caring environment. Her dedication and positive attitude are a testament to the caring community we strive to cultivate every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kilburn Care Home to verify any information. View our terms and conditions. Kilburn Care Home has an Enhanced Service -more info.