Submit a Review for Clarence House
6 Dudsbury Crescent, Ferndown, BH22 8JF
View full details of Clarence HouseLatest Reviews for Clarence House
07 May 2026
Me, my daughter and my Nan had a lovely afternoon playing musical bingo. Sarah is a great host. The staff all make us welcome on every visit. My Nan looks settled and enjoys sitting in the lounge area participating in the games and is happy to watch as well. I always feel welcomed and staff will go
out of their way to assist.
17 April 2026
I find Clarence House a very friendly home. The staff always welcome visitors with tea and biscuits. The gardens are lovely with nice chairs outside.
17 April 2026
My dad has been at this care home for just over 2 years. i visit him every week and have seen a massive improvement in the home in the last couple of months. Communication has improved and I am given an update on my dad's condition each time I visit. The staff are very friendly and I am always
offered a drink when I arrive. There is always a friendly atmosphere and lots of activities available for the residents to take part in (if they are able to or want to). My dad's room is always clean and he is fed well. He is also given the opportunity to go outside if the weather is good which I find really helps my dad as he loves listening to the birds singing.
16 April 2026
My father is well looked after in this home. Excellent activities meals cleanliness. Good understanding of his complex needs.
14 April 2026
My dad moved here in Jan 25, the home feels welcoming. Staff are lovely, friendly and caring. My dad has his own routine tailored to him and takes part in a lovely selection of activities. His room is bright with ensuite and is always kept clean. His meals are varied with plenty of options ifhes
having a 'not eating day'. I was apprehensive as we had tried 2 other homes but this is the best one I would recommend and wait for a placement for he's happy here.
13 April 2026
Finding the right care home for my mum was a very difficult journey, but this home has been a Godsend for mum. What sets it apart is the genuine 'small family feel' that you don't get in larger facilities. Every single member of the team from the management and the dedicated carers to the cooks,
cleaners, laundry and maintenance are exceptionally kind and attentive It is clear they don't just see this as a job, they truly care. Activities also are deeply personal and tailored to the residnt's interests. I cannot recommend this home highly enough.
13 April 2026
My husband has been at Clarenece House for just over 4 years. I feel at ease knowing he is really well looked after, fed well & kept clean. His room is always very clean.
13 April 2026
Very clean. Always feel welcomed when we arrive. Staff are friendly and always seem happy. My husband seems very happy and likes his team. I'm pleased with activities as they get stimulation which helps them.
09 December 2025
My father has been at Clarence House to almost two years. It was no longer safe for him to live at home, due to the risk of him wondering off alone, and his worsening dementia.
We've always felt he's both safe and well looked after at Clarence House, and for his individual needs, this care home has
been in many ways ideal.
Whilst they run activities throughout the day and week, including external acts such as singers, unfortunately over time his interest has waned. But that's no fault of the staff. Purely his dementia worsening.
It's not a large home, with around 24 rooms. So staff always seem able to help when needed.
The home has recently had a change of management. What was very much appreciated was the manager calling to introduce himself, prior to me meeting in person.
02 December 2025
Nothing but high praise for all the care and compassion that has been shown to dad. Always made welcome and nothing has too much trouble. Looking forward to Christmas and the celebrations. Nothing but praise.
24 October 2025
I never thought Id have to be in such a situation where I regretted ever letting my mum go into this poorly managed home this home is about money not about the residents care. They are not allowed to freely go in and out of the secure garden there are no ensuite rooms my mum gets taken up the
hallway in a lift to a bathroom upstairs which distresses her I witnessed spills in the lounge being left for over an hour whilst staff sat chatting, my mums bed sheets were left for days soaked in infection stains. Dirty clothes left in her wardrobe for weeks her feet were bleeding where they were so dry told she had been showered regularly when she hadn't told she hadn't gained weight when it came out she had, food is full of sugar no fruit ever seen. I raised a safeguarding concern they gave my mum notice then subsequently apologised to me for our experience admitted that the home wasn't managed appropriately then 4 months later retracted notice as we secured a new home for mum we are so upset.
19 April 2023
I am writing to thank the manager and their team at Clarence House rest home. From the moment we contacted them, they supplied all of the information we needed and much more for my father's stay. On the day he moved in, the team were relaxed and did everything to help. The bedroom was spacious and
well-appointed. Unfortunately, his stay was short but the staff kept us well informed daily and we were allowed to visit at all hours of the day and night. There was always a smile and a cup of tea to keep us going plus many biscuits. The day my dad passed away was a Saturday. Despite not being on duty, a particular member of staff made a special trip to meet us, to make the process smoother, which we appreciated greatly. Clarence House went above and beyond our expectations and we are so glad that we chose this home. On behalf of our family, we thank you for everything.
08 February 2021
I cannot commend the staff and management of Clarence House Rest Home too highly.
They cared for my mother for 6 years until her death aged 101 in December 2020. The doctor recorded her cause of death as 'frailty of old age'. That we had our mother, grandmother and great-grandmother for so long was
due to the support, skill and intervention of the staff of the home. They monitored her wellbeing closely, calling the doctors and my sister and/or I promptly whenever there was any cause for concern, prioritising her needs proactively whenever required.
My sister and I dispute the exact number of homes we viewed - it was between 20 and 30 - before alighting upon Clarence House as our choice. What characterised the home above all others immediately on arrival was the cheerfulness and laughter amongst the staff and their support for the residents. It was a choice easily made. The wisdom of our decision was reinforced as the time went by and as my mother needed additional care and attention.
02 February 2021
The staff provide excellent care - they are highly professional and extremely caring. When my mother was ill on several occasions during her years there, and particularly in her final days, I felt very supported and cared for myself. My family and I cannot speak highly enough of the quality of
attention and concern they have consistently shown to Mum and I will always be grateful to them. Management, nursing, auxiliary staff - all staff included.
29 January 2021
My mother and mother-in-law were both residents at Clarence House Rest Home.
The quality of care, understanding and respect they received were outstanding.
The staff are very efficient, warm, friendly and very caring.
Both mothers had different kinds of care requirements and each had care
provided for their specific needs.
We sadly lost both mothers, but they were both so happy to have had Clarence House as their final home.
22 December 2020
We needed to find a nearby care home for our father, specifically in the Wimborne area. There are some very nice, large, hotel-like, and very expensive options around, but it was important to us that we found a friendly and caring environment for our lovely father.
Clarence House immediately stood
out as being the right place.
Nearly 3 years on and we are very happy with the care provided plus the warmth of the staff. The manager and her team are great, the main lounge is excellent with plenty of activities for residents to engage in. The home have worked really hard throughout Covid and put their residents' health first throughout.
Thank you to all the team!
08 September 2020
We cannot thank you enough for everything you did for my father. All the team went above and beyond our expectations to ensure he felt happy, cared for and safe during his time with you and that means the absolute world to all of us family members. We couldn’t have asked for any more from any of
you. Keep doing what you are doing - you are all amazing!
17 August 2020
My mother arrived at Clarence House following a few weeks in hospital after which it became clear she could not return home. She spent just over 4 months at the home and we only moved her out to bring her to a similar home very near us, meaning I could visit regularly and avoid a 70-mile round trip.
A few weeks after she joined Clarence House, covid became a real issue and lock-down began. Throughout, I was immensely impressed with how the care home dealt with what was an extremely difficult time for all concerned. I received regular updates and knew my mother was in the best hands. I appreciated that visiting was out of the question. She transferred to the new home towards the end of June with happy memories, especially for the staff who treated her with respect and kindness at all times. Thank you to everyone at Clarence House for your help and assistance.
30 July 2020
This is the best care home I have ever been to, or had the privilege of visiting! The staff are just incredible, the garden and placement of the home are lovely, and the manager is the glue that sticks all this together to make one fantastic place to live.
04 May 2020
Mum only lived at Clarence House for a short time and has now sadly passed away. I have nothing but praise for the staff for caring for Mum with compassion, dignity, respect and good humour. The measures and reaction to the lockdown were fantastic. The staff do an amazing job of making you feel
welcome and at home from day one. I would have no hesitation in recommending Clarence house to anyone.
Latest Reviews for Clarence House
07 May 2026
Me, my daughter and my Nan had a lovely afternoon playing musical bingo. Sarah is a great host. The staff all make us welcome on every visit. My Nan looks settled and enjoys sitting in the lounge area participating in the games and is happy to watch as well. I always feel welcomed and staff will go
out of their way to assist.
17 April 2026
I find Clarence House a very friendly home. The staff always welcome visitors with tea and biscuits. The gardens are lovely with nice chairs outside.
17 April 2026
My dad has been at this care home for just over 2 years. i visit him every week and have seen a massive improvement in the home in the last couple of months. Communication has improved and I am given an update on my dad's condition each time I visit. The staff are very friendly and I am always
offered a drink when I arrive. There is always a friendly atmosphere and lots of activities available for the residents to take part in (if they are able to or want to). My dad's room is always clean and he is fed well. He is also given the opportunity to go outside if the weather is good which I find really helps my dad as he loves listening to the birds singing.
16 April 2026
My father is well looked after in this home. Excellent activities meals cleanliness. Good understanding of his complex needs.
14 April 2026
My dad moved here in Jan 25, the home feels welcoming. Staff are lovely, friendly and caring. My dad has his own routine tailored to him and takes part in a lovely selection of activities. His room is bright with ensuite and is always kept clean. His meals are varied with plenty of options ifhes
having a 'not eating day'. I was apprehensive as we had tried 2 other homes but this is the best one I would recommend and wait for a placement for he's happy here.
13 April 2026
Finding the right care home for my mum was a very difficult journey, but this home has been a Godsend for mum. What sets it apart is the genuine 'small family feel' that you don't get in larger facilities. Every single member of the team from the management and the dedicated carers to the cooks,
cleaners, laundry and maintenance are exceptionally kind and attentive It is clear they don't just see this as a job, they truly care. Activities also are deeply personal and tailored to the residnt's interests. I cannot recommend this home highly enough.
13 April 2026
My husband has been at Clarenece House for just over 4 years. I feel at ease knowing he is really well looked after, fed well & kept clean. His room is always very clean.
13 April 2026
Very clean. Always feel welcomed when we arrive. Staff are friendly and always seem happy. My husband seems very happy and likes his team. I'm pleased with activities as they get stimulation which helps them.
09 December 2025
My father has been at Clarence House to almost two years. It was no longer safe for him to live at home, due to the risk of him wondering off alone, and his worsening dementia.
We've always felt he's both safe and well looked after at Clarence House, and for his individual needs, this care home has
been in many ways ideal.
Whilst they run activities throughout the day and week, including external acts such as singers, unfortunately over time his interest has waned. But that's no fault of the staff. Purely his dementia worsening.
It's not a large home, with around 24 rooms. So staff always seem able to help when needed.
The home has recently had a change of management. What was very much appreciated was the manager calling to introduce himself, prior to me meeting in person.
02 December 2025
Nothing but high praise for all the care and compassion that has been shown to dad. Always made welcome and nothing has too much trouble. Looking forward to Christmas and the celebrations. Nothing but praise.
24 October 2025
I never thought Id have to be in such a situation where I regretted ever letting my mum go into this poorly managed home this home is about money not about the residents care. They are not allowed to freely go in and out of the secure garden there are no ensuite rooms my mum gets taken up the
hallway in a lift to a bathroom upstairs which distresses her I witnessed spills in the lounge being left for over an hour whilst staff sat chatting, my mums bed sheets were left for days soaked in infection stains. Dirty clothes left in her wardrobe for weeks her feet were bleeding where they were so dry told she had been showered regularly when she hadn't told she hadn't gained weight when it came out she had, food is full of sugar no fruit ever seen. I raised a safeguarding concern they gave my mum notice then subsequently apologised to me for our experience admitted that the home wasn't managed appropriately then 4 months later retracted notice as we secured a new home for mum we are so upset.
19 April 2023
I am writing to thank the manager and their team at Clarence House rest home. From the moment we contacted them, they supplied all of the information we needed and much more for my father's stay. On the day he moved in, the team were relaxed and did everything to help. The bedroom was spacious and
well-appointed. Unfortunately, his stay was short but the staff kept us well informed daily and we were allowed to visit at all hours of the day and night. There was always a smile and a cup of tea to keep us going plus many biscuits. The day my dad passed away was a Saturday. Despite not being on duty, a particular member of staff made a special trip to meet us, to make the process smoother, which we appreciated greatly. Clarence House went above and beyond our expectations and we are so glad that we chose this home. On behalf of our family, we thank you for everything.
08 February 2021
I cannot commend the staff and management of Clarence House Rest Home too highly.
They cared for my mother for 6 years until her death aged 101 in December 2020. The doctor recorded her cause of death as 'frailty of old age'. That we had our mother, grandmother and great-grandmother for so long was
due to the support, skill and intervention of the staff of the home. They monitored her wellbeing closely, calling the doctors and my sister and/or I promptly whenever there was any cause for concern, prioritising her needs proactively whenever required.
My sister and I dispute the exact number of homes we viewed - it was between 20 and 30 - before alighting upon Clarence House as our choice. What characterised the home above all others immediately on arrival was the cheerfulness and laughter amongst the staff and their support for the residents. It was a choice easily made. The wisdom of our decision was reinforced as the time went by and as my mother needed additional care and attention.
02 February 2021
The staff provide excellent care - they are highly professional and extremely caring. When my mother was ill on several occasions during her years there, and particularly in her final days, I felt very supported and cared for myself. My family and I cannot speak highly enough of the quality of
attention and concern they have consistently shown to Mum and I will always be grateful to them. Management, nursing, auxiliary staff - all staff included.
29 January 2021
My mother and mother-in-law were both residents at Clarence House Rest Home.
The quality of care, understanding and respect they received were outstanding.
The staff are very efficient, warm, friendly and very caring.
Both mothers had different kinds of care requirements and each had care
provided for their specific needs.
We sadly lost both mothers, but they were both so happy to have had Clarence House as their final home.
22 December 2020
We needed to find a nearby care home for our father, specifically in the Wimborne area. There are some very nice, large, hotel-like, and very expensive options around, but it was important to us that we found a friendly and caring environment for our lovely father.
Clarence House immediately stood
out as being the right place.
Nearly 3 years on and we are very happy with the care provided plus the warmth of the staff. The manager and her team are great, the main lounge is excellent with plenty of activities for residents to engage in. The home have worked really hard throughout Covid and put their residents' health first throughout.
Thank you to all the team!
08 September 2020
We cannot thank you enough for everything you did for my father. All the team went above and beyond our expectations to ensure he felt happy, cared for and safe during his time with you and that means the absolute world to all of us family members. We couldn’t have asked for any more from any of
you. Keep doing what you are doing - you are all amazing!
17 August 2020
My mother arrived at Clarence House following a few weeks in hospital after which it became clear she could not return home. She spent just over 4 months at the home and we only moved her out to bring her to a similar home very near us, meaning I could visit regularly and avoid a 70-mile round trip.
A few weeks after she joined Clarence House, covid became a real issue and lock-down began. Throughout, I was immensely impressed with how the care home dealt with what was an extremely difficult time for all concerned. I received regular updates and knew my mother was in the best hands. I appreciated that visiting was out of the question. She transferred to the new home towards the end of June with happy memories, especially for the staff who treated her with respect and kindness at all times. Thank you to everyone at Clarence House for your help and assistance.
30 July 2020
This is the best care home I have ever been to, or had the privilege of visiting! The staff are just incredible, the garden and placement of the home are lovely, and the manager is the glue that sticks all this together to make one fantastic place to live.
04 May 2020
Mum only lived at Clarence House for a short time and has now sadly passed away. I have nothing but praise for the staff for caring for Mum with compassion, dignity, respect and good humour. The measures and reaction to the lockdown were fantastic. The staff do an amazing job of making you feel
welcome and at home from day one. I would have no hesitation in recommending Clarence house to anyone.