Submit a Review for Bradwell Hall Nursing Home
Old Hall Drive, Bradwell, Newcastle-under-Lyme, ST5 8RQ
View full details of Bradwell Hall Nursing HomeLatest Reviews for Bradwell Hall Nursing Home
18 March 2026
The care and kindness shown to mum at Bradwell Hall went way above outstanding. The level of compassion for her final journey was made as peaceful and loving as possible, I'll never be able to thank them enough.
To my sister and myself they were so kind ,caring and supportive.
All my love to
you all x
02 March 2026
The level of care, compassion and dignity shown to both mum and us were outstanding. Every member of staff went above and beyond making a very difficult time as easy as they could, at every point. The team was excellent and thoughtful throughout. The home was warm and friendly, with a smile from
everyone whits being calm and efficient. We recommend Bradwell Hall without hesitation. Thankyou so much = one big family!
21 May 2025
I can't praise this care home enough. My mum was admitted in October 2023 and was resident until she passed away in April 2025. In the whole time she was there all staff were kind, caring and respectful to her. On admission she wasn't mobile, needing a wheelchair. They worked with her and her
mobility improved so she could.for a while, get up and about. They gave her back a level of independence which she had lost, company and joy. There were activities organised and always plenty of staff to simply stop for a chat with residents. Care and attention to items large and small meant that she felt it was a home.
30 January 2025
My aunt was in Bradwell Hall Nursing Home for fifteen months. Although she wasn't well, the staff did everything they could to keep her comfortable and happy. They also looked after my uncle when he visited. She was in Keele block and some of the staff had been there for several years. They were
experienced and organised. Any concerns or questions were always noted and passed on to the team and my aunt was accompanied by a carer when she had to go to hospital.
03 September 2024
Thank you for looking after my father. Your care and attention were much appreciated by the family. It could not have been excelled.
You listened to the family's concerns and acted on them.
The staff were friendly and caring and their leadership was excellent.
24 January 2024
My mother-in-law had palliative care at the Keele Unit of Bradwell Hall for the last week of her life. This was a sad and stressful time for the family. The staff at Bradwell Hall were caring, efficient and respectful during this difficult time. The nursing and personal care was of a good standard
and ensured that my mother-in-law remained as comfortable as she could be at the end of her life.
10 January 2024
The care for my mother has been excellent in every department. The staff are always polite, caring and happy to help in any way. Management is quick to contact us if they are concerned about a situation.
05 May 2023
Our dad has just passed away and three staff members in particular and all the other members of staff have been absolutely great, not just with Dad but all members of our family. Nothing was too much, they went over and above for Dad and for us all. Our love and thank you.
22 February 2023
Care for my mother is good. The room has been recently decorated throughout at the family's expense, new wardrobes, carpet and wallpaper. The state of the room was the only issue, it was very drab looking.
29 June 2022
I cannot fault the care given to my mum at the home. My mum gets amazing care from brilliant staff, who always treat her with dignity and understand the care she needs, which can be challenging at times. We are always kept up to date on how she is doing and can approach anyone/anytime, if we have
any questions or concerns. A great home with great staff!
29 June 2022
The staff are very helpful. Nothing is too much trouble. They make drinks and always somebody about. Thought about asking for a job, that's how caring they are. A bit old-fashioned in the room, but the care is excellent.
29 June 2022
After my lovely nan had numerous falls and being in and out of hospital, when we first went to look at Bradwell, we were amazed! Lovely layout! Management is really informative! As my nana moved in, she still had a few falls, but the staff have been amazing with her! Moved her to a room closer to
the nurse's station! Constantly prompting her with her food and fluids! We can’t fault the staff and would like to thank everyone at Bradwell and on the Chester unit for the continuous support!
27 April 2022
My mum and our family were welcomed warmly from the beginning and throughout my mother's stay. The staff there were really friendly, experienced and professional. They kept the family up to date with all the care Mum received and I, for one, was extremely grateful for their care, advice and
reassurance. My mum felt very well looked after and most importantly, safe. The staff here are very special people.
30 November 2020
My mother has been a resident of Bradwell Hall Nursing Home, for almost three years now.
All the staff go out of their way to provide the best care possible. My mother's dementia mood seems a lot calmer since she has been a resident, as they know how to focus on her needs in a professional way.
I
cannot thank the staff enough for being so loving and caring to my mother.
I would recommend Bradwell Hall Nursing Home to anybody considering it 150%
18 October 2018
My mum was only a resident in Audley unit for a few months before she passed away, but I cannot fault the care she received. Whatever she required it was never too much trouble, any time day or night.
My mum commented to us the staff were amazing. She was so content and safe.
All the staff from
care, nursing, hairdresser, activities, cleaner and reception always had time for a chat which made my mum feel at home.
Once again many thanks for the excellent care my mum received at Bradwell Hall, Audley Unit.
08 November 2017
I visit Bradwell Hall to play cards with my friend weekly. The staff are always really pleasant and make sure we have a lovely quiet area to sit at each time. His room appears nice and meets all his requirements, the furniture is provided but my friend decided he wanted to bring some of his own from
home.
I usually avoid coming at meal times but I have been told the food is really nice and there are a few different selections on offer.
The pub is really nice, it is decorated to seem like a lovely pub that you would have found on the corner of your street in the 70's. I think it is a lovely touch if you are missing little trips to the pub and is in keeping with the majority of ages. Overall I would highly recommend Bradwell Hall.
25 October 2017
Hello, we visit our friend in the Keele Wing of Bradwell Hall weekly, he seems to really like it, He really enjoys going to the in-house pub and watching the football on the television. He enjoys all his meals and has mentioned the staff are really pleasant and lovely. He has also made some terrific
friends during his stay. I personally think it is lovely and clean and a really nice place to stay if you require care.
16 October 2017
My grandma and grandpa have been living at Bradwell Hall for a short time, my grandma always enjoyed dancing she has been suffering from depression for a short time. Since she became a resident she has improved greatly, she is never bored, whenever I have visited there are always crafts to do and
entertainer visiting. They had a Strickland night which she really enjoyed and my grandpa enjoyed too as they both love watching it. My grandpa is a very fussy eater but has never once complained about the food. He is always given different choices and the staff are really nice and helpful. It's a lovely place to visit.
13 October 2017
My grandmother suffers from mental health problems and her care at Bradwell Hall has been excellent. I have seen her become more active and aware since becoming a resident. The staff are really caring and helpful and she has slowly regained her appetite.
I think the redecoration has really helped
too.
28 April 2017
My mother was a resident on the Chatterley Unit of Bradwell Hall Nursing Home for just over two years. During that time, she received excellent care from the manager and staff on that unit. My mother died on the 29th June 2016 and during the last week of her life, she received the utmost care and
attention anyone could expect. Indeed I stayed consistently with my mother for that week and I would not have got through a very sad time had it not been for the kindness and understanding shown by everyone in the unit.
Latest Reviews for Bradwell Hall Nursing Home
18 March 2026
The care and kindness shown to mum at Bradwell Hall went way above outstanding. The level of compassion for her final journey was made as peaceful and loving as possible, I'll never be able to thank them enough.
To my sister and myself they were so kind ,caring and supportive.
All my love to
you all x
02 March 2026
The level of care, compassion and dignity shown to both mum and us were outstanding. Every member of staff went above and beyond making a very difficult time as easy as they could, at every point. The team was excellent and thoughtful throughout. The home was warm and friendly, with a smile from
everyone whits being calm and efficient. We recommend Bradwell Hall without hesitation. Thankyou so much = one big family!
21 May 2025
I can't praise this care home enough. My mum was admitted in October 2023 and was resident until she passed away in April 2025. In the whole time she was there all staff were kind, caring and respectful to her. On admission she wasn't mobile, needing a wheelchair. They worked with her and her
mobility improved so she could.for a while, get up and about. They gave her back a level of independence which she had lost, company and joy. There were activities organised and always plenty of staff to simply stop for a chat with residents. Care and attention to items large and small meant that she felt it was a home.
30 January 2025
My aunt was in Bradwell Hall Nursing Home for fifteen months. Although she wasn't well, the staff did everything they could to keep her comfortable and happy. They also looked after my uncle when he visited. She was in Keele block and some of the staff had been there for several years. They were
experienced and organised. Any concerns or questions were always noted and passed on to the team and my aunt was accompanied by a carer when she had to go to hospital.
03 September 2024
Thank you for looking after my father. Your care and attention were much appreciated by the family. It could not have been excelled.
You listened to the family's concerns and acted on them.
The staff were friendly and caring and their leadership was excellent.
24 January 2024
My mother-in-law had palliative care at the Keele Unit of Bradwell Hall for the last week of her life. This was a sad and stressful time for the family. The staff at Bradwell Hall were caring, efficient and respectful during this difficult time. The nursing and personal care was of a good standard
and ensured that my mother-in-law remained as comfortable as she could be at the end of her life.
10 January 2024
The care for my mother has been excellent in every department. The staff are always polite, caring and happy to help in any way. Management is quick to contact us if they are concerned about a situation.
05 May 2023
Our dad has just passed away and three staff members in particular and all the other members of staff have been absolutely great, not just with Dad but all members of our family. Nothing was too much, they went over and above for Dad and for us all. Our love and thank you.
22 February 2023
Care for my mother is good. The room has been recently decorated throughout at the family's expense, new wardrobes, carpet and wallpaper. The state of the room was the only issue, it was very drab looking.
29 June 2022
I cannot fault the care given to my mum at the home. My mum gets amazing care from brilliant staff, who always treat her with dignity and understand the care she needs, which can be challenging at times. We are always kept up to date on how she is doing and can approach anyone/anytime, if we have
any questions or concerns. A great home with great staff!
29 June 2022
The staff are very helpful. Nothing is too much trouble. They make drinks and always somebody about. Thought about asking for a job, that's how caring they are. A bit old-fashioned in the room, but the care is excellent.
29 June 2022
After my lovely nan had numerous falls and being in and out of hospital, when we first went to look at Bradwell, we were amazed! Lovely layout! Management is really informative! As my nana moved in, she still had a few falls, but the staff have been amazing with her! Moved her to a room closer to
the nurse's station! Constantly prompting her with her food and fluids! We can’t fault the staff and would like to thank everyone at Bradwell and on the Chester unit for the continuous support!
27 April 2022
My mum and our family were welcomed warmly from the beginning and throughout my mother's stay. The staff there were really friendly, experienced and professional. They kept the family up to date with all the care Mum received and I, for one, was extremely grateful for their care, advice and
reassurance. My mum felt very well looked after and most importantly, safe. The staff here are very special people.
30 November 2020
My mother has been a resident of Bradwell Hall Nursing Home, for almost three years now.
All the staff go out of their way to provide the best care possible. My mother's dementia mood seems a lot calmer since she has been a resident, as they know how to focus on her needs in a professional way.
I
cannot thank the staff enough for being so loving and caring to my mother.
I would recommend Bradwell Hall Nursing Home to anybody considering it 150%
18 October 2018
My mum was only a resident in Audley unit for a few months before she passed away, but I cannot fault the care she received. Whatever she required it was never too much trouble, any time day or night.
My mum commented to us the staff were amazing. She was so content and safe.
All the staff from
care, nursing, hairdresser, activities, cleaner and reception always had time for a chat which made my mum feel at home.
Once again many thanks for the excellent care my mum received at Bradwell Hall, Audley Unit.
08 November 2017
I visit Bradwell Hall to play cards with my friend weekly. The staff are always really pleasant and make sure we have a lovely quiet area to sit at each time. His room appears nice and meets all his requirements, the furniture is provided but my friend decided he wanted to bring some of his own from
home.
I usually avoid coming at meal times but I have been told the food is really nice and there are a few different selections on offer.
The pub is really nice, it is decorated to seem like a lovely pub that you would have found on the corner of your street in the 70's. I think it is a lovely touch if you are missing little trips to the pub and is in keeping with the majority of ages. Overall I would highly recommend Bradwell Hall.
25 October 2017
Hello, we visit our friend in the Keele Wing of Bradwell Hall weekly, he seems to really like it, He really enjoys going to the in-house pub and watching the football on the television. He enjoys all his meals and has mentioned the staff are really pleasant and lovely. He has also made some terrific
friends during his stay. I personally think it is lovely and clean and a really nice place to stay if you require care.
16 October 2017
My grandma and grandpa have been living at Bradwell Hall for a short time, my grandma always enjoyed dancing she has been suffering from depression for a short time. Since she became a resident she has improved greatly, she is never bored, whenever I have visited there are always crafts to do and
entertainer visiting. They had a Strickland night which she really enjoyed and my grandpa enjoyed too as they both love watching it. My grandpa is a very fussy eater but has never once complained about the food. He is always given different choices and the staff are really nice and helpful. It's a lovely place to visit.
13 October 2017
My grandmother suffers from mental health problems and her care at Bradwell Hall has been excellent. I have seen her become more active and aware since becoming a resident. The staff are really caring and helpful and she has slowly regained her appetite.
I think the redecoration has really helped
too.
28 April 2017
My mother was a resident on the Chatterley Unit of Bradwell Hall Nursing Home for just over two years. During that time, she received excellent care from the manager and staff on that unit. My mother died on the 29th June 2016 and during the last week of her life, she received the utmost care and
attention anyone could expect. Indeed I stayed consistently with my mother for that week and I would not have got through a very sad time had it not been for the kindness and understanding shown by everyone in the unit.