Bradwell Hall Nursing Home

My husband went into Bradwelll after a 3 week stay in Royal Stoke for bed assessment programme on 5th May 2026. Absolutely shocking. No care. No cleanliness. Husband would not eat or drink. He had several falls whilst under their care and in one instance he lay on the floor (13th May 2026) awaiting an ambulance to come for two hours. The carer informed me that there had been an almight sound as he fell. He was not admitted to hospital. The staff are not trained to deal with Parkinsons/dementia patients. Left this dismal place on 19th June 2026. After being in another Care Home he has gained weight and is much more stable. Avoid at any cost.

Thank you so much it means alot to us.

Would recommend this place in a heatbeat.

All my love to you all x

The level of care, compassion and dignity shown to both mum and us were outstanding. Every member of staff went above and beyond making a very difficult time as easy as they could, at every point. The team was excellent and thoughtful throughout. The home was warm and friendly, with a smile from everyone whits being calm and efficient. We recommend Bradwell Hall without hesitation. Thankyou so much = one big family!

I can't praise this care home enough. My mum was admitted in October 2023 and was resident until she passed away in April 2025. In the whole time she was there all staff were kind, caring and respectful to her. On admission she wasn't mobile, needing a wheelchair. They worked with her and her mobility improved so she could.for a while, get up and about. They gave her back a level of independence which she had lost, company and joy. There were activities organised and always plenty of staff to simply stop for a chat with residents. Care and attention to items large and small meant that she felt it was a home.

My aunt was in Bradwell Hall Nursing Home for fifteen months. Although she wasn't well, the staff did everything they could to keep her comfortable and happy. They also looked after my uncle when he visited. She was in Keele block and some of the staff had been there for several years. They were experienced and organised. Any concerns or questions were always noted and passed on to the team and my aunt was accompanied by a carer when she had to go to hospital.

The staff were friendly and caring and their leadership was excellent.

My mother-in-law had palliative care at the Keele Unit of Bradwell Hall for the last week of her life. This was a sad and stressful time for the family. The staff at Bradwell Hall were caring, efficient and respectful during this difficult time. The nursing and personal care was of a good standard and ensured that my mother-in-law remained as comfortable as she could be at the end of her life.

The care for my mother has been excellent in every department. The staff are always polite, caring and happy to help in any way. Management is quick to contact us if they are concerned about a situation.

Our dad has just passed away and three staff members in particular and all the other members of staff have been absolutely great, not just with Dad but all members of our family. Nothing was too much, they went over and above for Dad and for us all. Our love and thank you.

Care for my mother is good. The room has been recently decorated throughout at the family's expense, new wardrobes, carpet and wallpaper. The state of the room was the only issue, it was very drab looking.

I cannot fault the care given to my mum at the home. My mum gets amazing care from brilliant staff, who always treat her with dignity and understand the care she needs, which can be challenging at times. We are always kept up to date on how she is doing and can approach anyone/anytime, if we have any questions or concerns. A great home with great staff!

The staff are very helpful. Nothing is too much trouble. They make drinks and always somebody about. Thought about asking for a job, that's how caring they are. A bit old-fashioned in the room, but the care is excellent.

After my lovely nan had numerous falls and being in and out of hospital, when we first went to look at Bradwell, we were amazed! Lovely layout! Management is really informative! As my nana moved in, she still had a few falls, but the staff have been amazing with her! Moved her to a room closer to the nurse's station! Constantly prompting her with her food and fluids! We can’t fault the staff and would like to thank everyone at Bradwell and on the Chester unit for the continuous support!

My mum and our family were welcomed warmly from the beginning and throughout my mother's stay. The staff there were really friendly, experienced and professional. They kept the family up to date with all the care Mum received and I, for one, was extremely grateful for their care, advice and reassurance. My mum felt very well looked after and most importantly, safe. The staff here are very special people.

I would recommend Bradwell Hall Nursing Home to anybody considering it 150%

Once again many thanks for the excellent care my mum received at Bradwell Hall, Audley Unit.

The pub is really nice, it is decorated to seem like a lovely pub that you would have found on the corner of your street in the 70's. I think it is a lovely touch if you are missing little trips to the pub and is in keeping with the majority of ages. Overall I would highly recommend Bradwell Hall.

Hello, we visit our friend in the Keele Wing of Bradwell Hall weekly, he seems to really like it, He really enjoys going to the in-house pub and watching the football on the television. He enjoys all his meals and has mentioned the staff are really pleasant and lovely. He has also made some terrific friends during his stay. I personally think it is lovely and clean and a really nice place to stay if you require care.