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Sutton Scotney, Winchester, SO21 3JX
View full details of Sutton ManorLatest Reviews for Sutton Manor
09 March 2026
Everyone at Sutton Manor shows extraordinary high levels of care for residents. This ranges from the owners to carers, nurses, receptionists, cleaners, chefs and the maintenance team. My father is treated with respect, patience and compassion whatever the circumstances.
05 March 2026
My mother moved into Sutton Manor during October last year, having been in another nursing home for approximately 6 months. We moved her, as she was becoming depressed, had little to stimulate her and I felt she had given up. The change in her on moving to Sutton Manor was near instantaneous and she
has a new lease of life. Quite frankly I have my mother back again thanks to Sutton Manor. Mum has made many friends, participates regularly in activities and has been on a number of outings. The staff could not be more caring and ensure that Mum's needs are met in the most dignified manner possible. During the time that my mother has been at Sutton Manor, I have been undergoing chemotherapy and the staff have been supporting Mum wonderfully during this challenging time. They have also all shown a great deal of empathy and kindness to me, for which I am most grateful. I can honestly say that Sutton Manor has completely changed my view of nursing homes. Highly recommended.
30 January 2026
My uncle received excellent care from the staff at Sutton Manor. That, along with the magnificent setting, makes it a special place. All the staff went above and beyond to accommodate my Uncle's needs with respect and genuine warm care. Communication with me was prompt and helpful, managing the
balance between confidentiality and collaboration in his care expertly. Thank you for making his last months as good as they could be.
02 June 2025
When I left Sutton Manor a few days ago, after two weeks Respite Care, I did so with genuine regret, and determination to return. I am 91 and have been lucky enough to live and work in many countries. During this time I have witnessed several levels of 'care' and can honestly say that none compared
to Sutton Manor. Care is a very personal subject, with widely varying criteria, but only Sutton Manor stands out as meriting 100% on all of them. The keynotes are grace, elegance and tranquility. The grounds, ambiance, furnishings and comfort are superb and impeccably maintained. The quality of professional care is faultless and delivered by every department with a degree of personal charm rarely found today. The level of cuisine is comparable to fine dining. Nothing is too much trouble for the staff at all levels, who are obviously driven by teamwork and care for their charges. Overall Sutton Manor is a rare gem and all the staff, across the board, can be proud of the work that they do.
27 February 2025
My experience of Sutton Manor was of the highest quality, starting from the day he was admitted in April. Being admitted to two hospitals previously. He was a very sick man on arrival but after some excellent care and good food he flourished. From the manager downwards (that is not meant to be
demeaning to the rest of the staff). The staff were kind, efficient and from my point of view delightful to deal with. He was given a lovely room, that was completely redecorated before he moved in, on the ground floor, with a small conservatory with direct access to the lovely grounds. He had as many of his own furnishings that he wanted, including a great many pictures, these were put up most expertly by the caretaker.
31 January 2025
My parents moved into one of the independent living thatched cottages in 2019. I live in the U.S. but visit them annually for several weeks. Suffice it to say, I already have my cottage picked out! This place is fabulous. Everyone who works there has been kind, responsive, helpful, interested and
interesting and pleasant. The 4-course lunches served in the Manor House are superb. My mother has cooked every meal for 65+ years and she's in heaven now. The grounds are gorgeous and well-maintained. Perfect for a walk or stroll. The town is tiny but has a small shop, pub and hair salon. Sutton Manor has a driver who will take residents to the grocery store, the train station (1/4 mile away) or on other short errands. I can't say enough about the employees. They've all been so kind to my parents and my parents truly enjoy talking with them and getting to know them. So many activities and celebrations on special days. I'm so happy they are there! And I get to visit!
29 January 2025
Most beautiful place to live. Everything is taken care of very promptly. Lunches in Sutton Manor are fabulous. Staff there are superb, the wardens are always available to help. Ground staff friendly and helpful. Cleaners excellent. One of the owners manage the site with generosity and warmth.
We
are so lucky to live here in a lovely spacious thatched cottage.
24 January 2025
My mother was booked in for a 2 week respite stay however upon arrival it became apparent that it would need to be a permanent move and this was arranged with great efficiency.
The kindness that my mother received each and every day from the staff was truly wonderful. It was reassuring to know that
she was in a homely, caring and supportive environment receiving the best nursing care and attention that she and I could have hoped for.
I feel confident that my mother couldn't have been anywhere better and the entire team at Sutton Manor made a very difficult time bearable thanks to their support.
24 January 2025
I went to Sutton Manor for two weeks respite care, as it is half way between my daughter and a son. The care I received exceeded all my expectations and when the time comes for me to leave my home and friends, whenever that might be, it is the only place I shall go to. The beautiful house and
surrounding parkland were welcoming, the care was gentle and attentive but never intrusive. Lunch was the main meal for residents, but on the second night a dinner was provided and each course was in memory of a country through which the Orient Express ran, the cook excelled herself.
Because I was there to be near my children, I did not join in the bridge group or other activities apart from a film show one afternoon.
My room was not large, but had everything needed in it, a spacious bathroom and beautiful view at the front of the house and overlooking the park.
24 January 2025
My Mother's move from The Mews into the Manor was arranged swiftly, where she had spent twenty years, with a warm welcome from the staff. The staff are all charming and helpful and our family is happy to know she is safe and cared for.
The standard of the meals now is excellent with such an
enthusiastic new cook. The Drawing room has also improved so hopefully will be used more for visitors. There are more activities I am led to believe. The pre Christmas review shows the interaction of those who are independent of the Manor joining in with the Manor residents. Sutton Manor celebrates certain special days throughout the year and is excellent at offering hospitality to the locals.
Thank you to the hard working team.
22 January 2025
Excellent care home. My mother has been here for nearly two years. She suffers from Parkinson's which is slowly getting worse. The care my mother receives is totally brilliant. The staff are considerate, kind and friendly.
Nothing is too much trouble.
22 January 2025
The team at Sutton Manor are outstanding in the care and attention they provide for my Dad. This starts at 'the top' with the excellent leadership by the manager and can be seen throughout the whole team, nurses, carers, catering, ground staff etc.
Nothing is ever too much trouble and if there are
ever any concerns, they are responded too and acted on quickly, supported by excellent communication.
A great job well done, and I would whole heartedly recommend the Sutton Manor team for anyone looking into residential care.
22 January 2025
Outstanding care. All departments are well lead and excellent, nursing, nutrition, laundry, cleaning but above all there is always kindness. My mother is treated as an individual and nothing is too much trouble from any of the staff and managers at Sutton Manor.
15 January 2025
My husband recently spent time in Sutton Manor following surgery, having previously been beautifully cared for during a months' stay earlier in the year. The manager and the whole team are absolutely charming and couldn't have been more helpful or accommodating of anything he needed. Nothing was
too much trouble pre-admission or during his stay, the nursing, housekeeping, catering, reception, admin and maintenance teams were excellent and keen to do anything needed to make my husband's stay as comfortable as possible while he recovered. The check in and out process was particularly appreciated being so close to and after Christmas. The house and grounds are beautifully kept and in our two experiences this year, we couldn't recommend Sutton Manor more highly. Thank you to the manager all the team.
21 December 2023
Dad spent the last five years of his life at Sutton Manor, where staff were so very kind and caring - providing the considerable amount of care and support that he needed. They nursed him through several periods of illness and we always felt confident that he was safe and well looked after. Family
were always welcomed to visit - except when limited due to COVID restrictions - and all efforts were made to make visiting as safe as possible for everyone, when allowed.
13 December 2023
Very happy indeed with the care provided to my mother since January 2023, warm and friendly. Staff are always very responsive and update us both regularly by report and as necessary by phone. Always welcoming on frequent family visits and my mother is happy living there.
13 December 2023
My mother moved into Sutton Manor in July this year and the staff could not have been kinder and more accommodating. Prior to moving in, the team redecorated the bathroom to make it easier for my mother to use and went to great lengths to ensure everything was just right. The room itself is
delightful and very welcoming.
From the manager, to the nurses, reception team and maintenance team, they could not do more to support and help my mother settle in. As always, change isn't easy and they have made what could have been a difficult time so much easier with their kindness and consideration.
13 December 2023
Sutton Manor is outstanding, both in the care it provides and the way the care home is managed. All the staff, whether carers or management, are genuinely caring and concerned for their residents and communicate effectively with relatives.
25 April 2023
My mother moved into Sutton Manor in early December 2022 with some challenging medical needs that required palliative care for an unknown period of time. The care that Mum received could not have been better for the four months that she was there, with genuine warmth and compassion shown by all
staff members, irrespective of their roles. I was able to visit regularly and came to know many of the staff well, and they were excellent at keeping me informed about her condition and needs as they changed.
The building and grounds of the Manor are truly wonderful, and the facilities and quality of care, maintenance and food provided are second to none. I would have no hesitation in recommending it to anyone looking to place their elderly relative.
My mum sadly died in mid-April 2023, but I can honestly say that she had a fantastic four months at the Manor. Her end of life was managed with real dignity by the home and was a genuinely peaceful experience that was exactly as her family wished.
22 December 2022
We enjoyed our stay enormously. The staff, without exception, were so kind and most helpful.
The bedrooms were kept in excellent condition and the public rooms were always spotlessly clean and most comfortable. Added to all that, the dining facilities were well above average and the service
excellent - we cannot praise them high enough.
Latest Reviews for Sutton Manor
09 March 2026
Everyone at Sutton Manor shows extraordinary high levels of care for residents. This ranges from the owners to carers, nurses, receptionists, cleaners, chefs and the maintenance team. My father is treated with respect, patience and compassion whatever the circumstances.
05 March 2026
My mother moved into Sutton Manor during October last year, having been in another nursing home for approximately 6 months. We moved her, as she was becoming depressed, had little to stimulate her and I felt she had given up. The change in her on moving to Sutton Manor was near instantaneous and she
has a new lease of life. Quite frankly I have my mother back again thanks to Sutton Manor. Mum has made many friends, participates regularly in activities and has been on a number of outings. The staff could not be more caring and ensure that Mum's needs are met in the most dignified manner possible. During the time that my mother has been at Sutton Manor, I have been undergoing chemotherapy and the staff have been supporting Mum wonderfully during this challenging time. They have also all shown a great deal of empathy and kindness to me, for which I am most grateful. I can honestly say that Sutton Manor has completely changed my view of nursing homes. Highly recommended.
30 January 2026
My uncle received excellent care from the staff at Sutton Manor. That, along with the magnificent setting, makes it a special place. All the staff went above and beyond to accommodate my Uncle's needs with respect and genuine warm care. Communication with me was prompt and helpful, managing the
balance between confidentiality and collaboration in his care expertly. Thank you for making his last months as good as they could be.
02 June 2025
When I left Sutton Manor a few days ago, after two weeks Respite Care, I did so with genuine regret, and determination to return. I am 91 and have been lucky enough to live and work in many countries. During this time I have witnessed several levels of 'care' and can honestly say that none compared
to Sutton Manor. Care is a very personal subject, with widely varying criteria, but only Sutton Manor stands out as meriting 100% on all of them. The keynotes are grace, elegance and tranquility. The grounds, ambiance, furnishings and comfort are superb and impeccably maintained. The quality of professional care is faultless and delivered by every department with a degree of personal charm rarely found today. The level of cuisine is comparable to fine dining. Nothing is too much trouble for the staff at all levels, who are obviously driven by teamwork and care for their charges. Overall Sutton Manor is a rare gem and all the staff, across the board, can be proud of the work that they do.
27 February 2025
My experience of Sutton Manor was of the highest quality, starting from the day he was admitted in April. Being admitted to two hospitals previously. He was a very sick man on arrival but after some excellent care and good food he flourished. From the manager downwards (that is not meant to be
demeaning to the rest of the staff). The staff were kind, efficient and from my point of view delightful to deal with. He was given a lovely room, that was completely redecorated before he moved in, on the ground floor, with a small conservatory with direct access to the lovely grounds. He had as many of his own furnishings that he wanted, including a great many pictures, these were put up most expertly by the caretaker.
31 January 2025
My parents moved into one of the independent living thatched cottages in 2019. I live in the U.S. but visit them annually for several weeks. Suffice it to say, I already have my cottage picked out! This place is fabulous. Everyone who works there has been kind, responsive, helpful, interested and
interesting and pleasant. The 4-course lunches served in the Manor House are superb. My mother has cooked every meal for 65+ years and she's in heaven now. The grounds are gorgeous and well-maintained. Perfect for a walk or stroll. The town is tiny but has a small shop, pub and hair salon. Sutton Manor has a driver who will take residents to the grocery store, the train station (1/4 mile away) or on other short errands. I can't say enough about the employees. They've all been so kind to my parents and my parents truly enjoy talking with them and getting to know them. So many activities and celebrations on special days. I'm so happy they are there! And I get to visit!
29 January 2025
Most beautiful place to live. Everything is taken care of very promptly. Lunches in Sutton Manor are fabulous. Staff there are superb, the wardens are always available to help. Ground staff friendly and helpful. Cleaners excellent. One of the owners manage the site with generosity and warmth.
We
are so lucky to live here in a lovely spacious thatched cottage.
24 January 2025
My mother was booked in for a 2 week respite stay however upon arrival it became apparent that it would need to be a permanent move and this was arranged with great efficiency.
The kindness that my mother received each and every day from the staff was truly wonderful. It was reassuring to know that
she was in a homely, caring and supportive environment receiving the best nursing care and attention that she and I could have hoped for.
I feel confident that my mother couldn't have been anywhere better and the entire team at Sutton Manor made a very difficult time bearable thanks to their support.
24 January 2025
I went to Sutton Manor for two weeks respite care, as it is half way between my daughter and a son. The care I received exceeded all my expectations and when the time comes for me to leave my home and friends, whenever that might be, it is the only place I shall go to. The beautiful house and
surrounding parkland were welcoming, the care was gentle and attentive but never intrusive. Lunch was the main meal for residents, but on the second night a dinner was provided and each course was in memory of a country through which the Orient Express ran, the cook excelled herself.
Because I was there to be near my children, I did not join in the bridge group or other activities apart from a film show one afternoon.
My room was not large, but had everything needed in it, a spacious bathroom and beautiful view at the front of the house and overlooking the park.
24 January 2025
My Mother's move from The Mews into the Manor was arranged swiftly, where she had spent twenty years, with a warm welcome from the staff. The staff are all charming and helpful and our family is happy to know she is safe and cared for.
The standard of the meals now is excellent with such an
enthusiastic new cook. The Drawing room has also improved so hopefully will be used more for visitors. There are more activities I am led to believe. The pre Christmas review shows the interaction of those who are independent of the Manor joining in with the Manor residents. Sutton Manor celebrates certain special days throughout the year and is excellent at offering hospitality to the locals.
Thank you to the hard working team.
22 January 2025
Excellent care home. My mother has been here for nearly two years. She suffers from Parkinson's which is slowly getting worse. The care my mother receives is totally brilliant. The staff are considerate, kind and friendly.
Nothing is too much trouble.
22 January 2025
The team at Sutton Manor are outstanding in the care and attention they provide for my Dad. This starts at 'the top' with the excellent leadership by the manager and can be seen throughout the whole team, nurses, carers, catering, ground staff etc.
Nothing is ever too much trouble and if there are
ever any concerns, they are responded too and acted on quickly, supported by excellent communication.
A great job well done, and I would whole heartedly recommend the Sutton Manor team for anyone looking into residential care.
22 January 2025
Outstanding care. All departments are well lead and excellent, nursing, nutrition, laundry, cleaning but above all there is always kindness. My mother is treated as an individual and nothing is too much trouble from any of the staff and managers at Sutton Manor.
15 January 2025
My husband recently spent time in Sutton Manor following surgery, having previously been beautifully cared for during a months' stay earlier in the year. The manager and the whole team are absolutely charming and couldn't have been more helpful or accommodating of anything he needed. Nothing was
too much trouble pre-admission or during his stay, the nursing, housekeeping, catering, reception, admin and maintenance teams were excellent and keen to do anything needed to make my husband's stay as comfortable as possible while he recovered. The check in and out process was particularly appreciated being so close to and after Christmas. The house and grounds are beautifully kept and in our two experiences this year, we couldn't recommend Sutton Manor more highly. Thank you to the manager all the team.
21 December 2023
Dad spent the last five years of his life at Sutton Manor, where staff were so very kind and caring - providing the considerable amount of care and support that he needed. They nursed him through several periods of illness and we always felt confident that he was safe and well looked after. Family
were always welcomed to visit - except when limited due to COVID restrictions - and all efforts were made to make visiting as safe as possible for everyone, when allowed.
13 December 2023
Very happy indeed with the care provided to my mother since January 2023, warm and friendly. Staff are always very responsive and update us both regularly by report and as necessary by phone. Always welcoming on frequent family visits and my mother is happy living there.
13 December 2023
My mother moved into Sutton Manor in July this year and the staff could not have been kinder and more accommodating. Prior to moving in, the team redecorated the bathroom to make it easier for my mother to use and went to great lengths to ensure everything was just right. The room itself is
delightful and very welcoming.
From the manager, to the nurses, reception team and maintenance team, they could not do more to support and help my mother settle in. As always, change isn't easy and they have made what could have been a difficult time so much easier with their kindness and consideration.
13 December 2023
Sutton Manor is outstanding, both in the care it provides and the way the care home is managed. All the staff, whether carers or management, are genuinely caring and concerned for their residents and communicate effectively with relatives.
25 April 2023
My mother moved into Sutton Manor in early December 2022 with some challenging medical needs that required palliative care for an unknown period of time. The care that Mum received could not have been better for the four months that she was there, with genuine warmth and compassion shown by all
staff members, irrespective of their roles. I was able to visit regularly and came to know many of the staff well, and they were excellent at keeping me informed about her condition and needs as they changed.
The building and grounds of the Manor are truly wonderful, and the facilities and quality of care, maintenance and food provided are second to none. I would have no hesitation in recommending it to anyone looking to place their elderly relative.
My mum sadly died in mid-April 2023, but I can honestly say that she had a fantastic four months at the Manor. Her end of life was managed with real dignity by the home and was a genuinely peaceful experience that was exactly as her family wished.
22 December 2022
We enjoyed our stay enormously. The staff, without exception, were so kind and most helpful.
The bedrooms were kept in excellent condition and the public rooms were always spotlessly clean and most comfortable. Added to all that, the dining facilities were well above average and the service
excellent - we cannot praise them high enough.