Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Lilibet Manor

stars
stars 12 March 2026
They have well looked after Dad since his admission. Always keep you up to date on various issues. They went the full hog when I couldn't recently visit Dad due to my my mum being homed due to vascular dementia. Even shopped on my behalf for his toiletries and other items I usually supply which
was well appreciated. The care and nursing staff are second to none and really care. Keep up the good work.
Review from Jackie B (Daughter of Resident/Service User)
stars
stars 04 November 2024
Seems reviews can only be complementary after reading the rules of writing one. May I compliment you on your letter I received explaining all your failures in the passing of my father.
Review from M K (Daughter of Resident/Service User)
stars
stars 13 October 2023
My friend was admitted to Lilibet Manor in August 2023, the carers are very compassionate and caring, they have bundles of patient and really care about every person they look after, even the chef and laundry staff are very good with the residents, they want to help at all times. It's very nice and
lovely. My friend can be very demanding at times, moving to Lilibet Manor has lessened the load but allows me to be actively involved in her care.
Review from Audrey C (Friend of Resident/Service User)