Submit a Review for Northfield House
1362 Melton Road, Syston, Leicester, LE7 2EQ
View full details of Northfield HouseLatest Reviews for Northfield House
12 January 2026
My family and I found the home to be immaculately clean and very welcoming. The staff were very friendly and addressed all our needs. My mum arrived in very poor health with a fall, unable to walk and bed-bound. The staff and OT gave wonderful care and my mother is now able to walk with a frame. We
would like to thank the staff for their professionalism and efficient care. Thank you.
16 December 2025
We are always made welcome when visiting mother and always offered a drink and somewhere to sit in private. The staff and management keep us updated with mothers care or her requests. As a family we are all happy that mother is in a safe place and cared for with respect and compassion.
09 December 2025
I would recommend this home.
The staff are lovely. My mum is very well looked after. It is a smallish home and we are always made to feel welcome. My mum is very happy here.
17 September 2025
I would like to say after my step father resided here, that everyday we were overwhelmed with the high standard of care, empathy, and cleanliness of the place. The staff were incredibly welcoming and nothing was too much trouble. The liaison between management and myself leading up to my stepfathers
death was second to none and will be eternally grateful for his final weeks being spent in such a wonderful family home.
My thanks forever, Sam
22 June 2025
Welcome environment feels like home for residents. Staff are exceptional and the care given is fantastic. We are always welcomed when visiting. Our relative is now safe and receiving the correct care which has made an incredible difference to our family.
17 June 2025
My mother has been here for over 2 years, she has dementia. The staff are fabulous, my mother loves living here. She is well looked after, the place is spotless. The food is homemade. The respect & duty of care the staff have for my mother is fantastic and also to our family when we visit.
11 June 2025
The care is excellent, I have no concerns.
My dad receives care respectful of his needs i.e wanting interaction with other residents. But taking into consideration his need for extra rest, and time to watch his own TV preferences. They will ensure any health concerns and needs are acted on
quickly.
11 June 2025
Mum is very comfortable at the home. The staff are very friendly and welcoming.
Always communicate well with us as a family.
The care home is very clean and always tidy - my mum is very happy and we have piece of mind that she is in a safe environment.
Excellent staff, a warm friendly care
home.
11 June 2025
Very friendly and caring staff.
08 June 2025
My mother gets excellent care at Northfields. All the staff are lovely and very caring. The staff are also always happy and welcoming. The rooms are always and the communal areas. As a family we are so pleased our mother is here and most importantly my mother loves it!
08 June 2025
We have had an excellent experience at Northfields for our relative. The care is of a very high standard and all the staff are very welcoming and friendly.
Our grandma is very happy at Northfield House and has built a lovely relationship with everyone at the care home.
02 June 2025
My father has been a resident of Northfield House for quite a while now, from the initial hospital discharge to settling in to the care home environment my father needs and requirements are meticulously met with high standards and a warm welcome so much so that he is happy and content in the care
home something I thought my father would never adapt to.
I love how my father often talks about the meals and how he enjoys them which is a great accolade to the care home given that he is a fussy eater and the staff have to manage his dietary needs for his health issues.
As a family we like to visit my father regularly as we consider this a big part of his well being Northfield House are always accommodating with open visiting without an appointment something we appreciate to fit around our busy lifestyles and work commitments.
I am kept up to date about my father's health, the home is exceptionally clean, the staff are a credit to the owners.
02 June 2025
My experience with my husband being at Northfield Home, they are very caring and patient and they all seem to love their jobs. The home is well organised and every client looks very comfortable.
The home seems to be making improvements all the time. I had lunch with my husband and the food was
delicious.
02 June 2025
My mum has been living here for 4 years the care has been great and always looked after my mum with her challenges the home carers for all needs especially with dementia. The carers are the best (I can't fault them at all) also the management are perfect.
02 June 2025
Mum has been at Northfield House for approximately 2 months and has settled in well, staff are very friendly, food always smells delicious. My family are a lot more happier now mum is settled and in a caring environment.
02 June 2025
I can't put into words how happy I am with the care of Northfield House. I looked after my husband for as log as I could manage. The staff and management are wonderful. The care home is spotless and has helped me relax knowing my husband is in superb hands. I want to say this experience has been a
positive one. Thank you to all the hard work of the staff and management from the bottom of my heart.
02 June 2025
A lovely and friendly home. They take a great care of my grandmother and they have my full trust. I find they are able to deal with her challenges in the correct manner. A very clean home with great management.
02 June 2025
Mum has been at Northfield House for twelve months. As a family we are comforted by her being here. The staff are amazing .They are our extended family. They care about mum as they would their own family. Mum is always clean. Her room is clean and pleasant. We know they do their very best to keep
her safe. We can't fault the care mum receives.
02 June 2025
All of the staff are outstandingly caring, cheerful and polite. I visit several times a week, and have done for over 2 years, and I'm always impressed with the cleanliness of the whole of the premises and the incredible dedication of every member of staff to ensure that all residents are very well
cared for. It's always a pleasure to visit my mum knowing how fantastic the care is.
19 May 2025
Unfortunately my father was in here for 3 days while we quickly found somewhere nice for him for his period of discharge assessment from Hospital. The standard of this accommodation is absolutely appalling, I would think it hasn't been decorated in 50 years! It was cold and uncomfortable.
Additionally, visiting is a nightmare as restricted to one hour slots which have to be pre-booked - and forget it if you work as visiting closed after 4pm! I couldn't Believe elderly people are expected to live in such poor conditions and pay over a £1000a week. Appalling.
Latest Reviews for Northfield House
12 January 2026
My family and I found the home to be immaculately clean and very welcoming. The staff were very friendly and addressed all our needs. My mum arrived in very poor health with a fall, unable to walk and bed-bound. The staff and OT gave wonderful care and my mother is now able to walk with a frame. We
would like to thank the staff for their professionalism and efficient care. Thank you.
16 December 2025
We are always made welcome when visiting mother and always offered a drink and somewhere to sit in private. The staff and management keep us updated with mothers care or her requests. As a family we are all happy that mother is in a safe place and cared for with respect and compassion.
09 December 2025
I would recommend this home.
The staff are lovely. My mum is very well looked after. It is a smallish home and we are always made to feel welcome. My mum is very happy here.
17 September 2025
I would like to say after my step father resided here, that everyday we were overwhelmed with the high standard of care, empathy, and cleanliness of the place. The staff were incredibly welcoming and nothing was too much trouble. The liaison between management and myself leading up to my stepfathers
death was second to none and will be eternally grateful for his final weeks being spent in such a wonderful family home.
My thanks forever, Sam
22 June 2025
Welcome environment feels like home for residents. Staff are exceptional and the care given is fantastic. We are always welcomed when visiting. Our relative is now safe and receiving the correct care which has made an incredible difference to our family.
17 June 2025
My mother has been here for over 2 years, she has dementia. The staff are fabulous, my mother loves living here. She is well looked after, the place is spotless. The food is homemade. The respect & duty of care the staff have for my mother is fantastic and also to our family when we visit.
11 June 2025
The care is excellent, I have no concerns.
My dad receives care respectful of his needs i.e wanting interaction with other residents. But taking into consideration his need for extra rest, and time to watch his own TV preferences. They will ensure any health concerns and needs are acted on
quickly.
11 June 2025
Mum is very comfortable at the home. The staff are very friendly and welcoming.
Always communicate well with us as a family.
The care home is very clean and always tidy - my mum is very happy and we have piece of mind that she is in a safe environment.
Excellent staff, a warm friendly care
home.
11 June 2025
Very friendly and caring staff.
08 June 2025
My mother gets excellent care at Northfields. All the staff are lovely and very caring. The staff are also always happy and welcoming. The rooms are always and the communal areas. As a family we are so pleased our mother is here and most importantly my mother loves it!
08 June 2025
We have had an excellent experience at Northfields for our relative. The care is of a very high standard and all the staff are very welcoming and friendly.
Our grandma is very happy at Northfield House and has built a lovely relationship with everyone at the care home.
02 June 2025
My father has been a resident of Northfield House for quite a while now, from the initial hospital discharge to settling in to the care home environment my father needs and requirements are meticulously met with high standards and a warm welcome so much so that he is happy and content in the care
home something I thought my father would never adapt to.
I love how my father often talks about the meals and how he enjoys them which is a great accolade to the care home given that he is a fussy eater and the staff have to manage his dietary needs for his health issues.
As a family we like to visit my father regularly as we consider this a big part of his well being Northfield House are always accommodating with open visiting without an appointment something we appreciate to fit around our busy lifestyles and work commitments.
I am kept up to date about my father's health, the home is exceptionally clean, the staff are a credit to the owners.
02 June 2025
My experience with my husband being at Northfield Home, they are very caring and patient and they all seem to love their jobs. The home is well organised and every client looks very comfortable.
The home seems to be making improvements all the time. I had lunch with my husband and the food was
delicious.
02 June 2025
My mum has been living here for 4 years the care has been great and always looked after my mum with her challenges the home carers for all needs especially with dementia. The carers are the best (I can't fault them at all) also the management are perfect.
02 June 2025
Mum has been at Northfield House for approximately 2 months and has settled in well, staff are very friendly, food always smells delicious. My family are a lot more happier now mum is settled and in a caring environment.
02 June 2025
I can't put into words how happy I am with the care of Northfield House. I looked after my husband for as log as I could manage. The staff and management are wonderful. The care home is spotless and has helped me relax knowing my husband is in superb hands. I want to say this experience has been a
positive one. Thank you to all the hard work of the staff and management from the bottom of my heart.
02 June 2025
A lovely and friendly home. They take a great care of my grandmother and they have my full trust. I find they are able to deal with her challenges in the correct manner. A very clean home with great management.
02 June 2025
Mum has been at Northfield House for twelve months. As a family we are comforted by her being here. The staff are amazing .They are our extended family. They care about mum as they would their own family. Mum is always clean. Her room is clean and pleasant. We know they do their very best to keep
her safe. We can't fault the care mum receives.
02 June 2025
All of the staff are outstandingly caring, cheerful and polite. I visit several times a week, and have done for over 2 years, and I'm always impressed with the cleanliness of the whole of the premises and the incredible dedication of every member of staff to ensure that all residents are very well
cared for. It's always a pleasure to visit my mum knowing how fantastic the care is.
19 May 2025
Unfortunately my father was in here for 3 days while we quickly found somewhere nice for him for his period of discharge assessment from Hospital. The standard of this accommodation is absolutely appalling, I would think it hasn't been decorated in 50 years! It was cold and uncomfortable.
Additionally, visiting is a nightmare as restricted to one hour slots which have to be pre-booked - and forget it if you work as visiting closed after 4pm! I couldn't Believe elderly people are expected to live in such poor conditions and pay over a £1000a week. Appalling.