Submit a Review for Town Thorns Care Home
Brinklow Road, Easenhall, Rugby, CV23 0JE
View full details of Town Thorns Care HomeLatest Reviews for Town Thorns Care Home
17 February 2026
I can't thank the amazing staff at Town Thorns enough. Their care and understanding during my Father's final days was extraordinary. Such compassion is rarely seen and we truly appreciate all they have done to make a traumatic experience so much more bearable.
Town Thorns also hosted our post
funeral reception and what an amazing job they did for us. The location was fabulous with the room set out perfectly. The buffet food and home made cakes were fantastic too and the staff were on hand to help out throughout the event.
Thanks you so much to everyone involved, you are all a credit to Town Thorns.
09 February 2026
I had to place my mum in respite care due to family circumstances and I can honestly say she had a good experience in care setting for the first time. My mum was respected if her choice of music and care staff were kind and genuine towards her care and dignity. Room was clean and tidy on my visits
to mum. Mum was always encouraged to join in activities. My only drawback was food as my mother is from ethnic background and I feel that wasn't met. I would definitely use the care home again. Thank you to management and care staff for their kindness in looking after mum.
09 February 2026
Town Thorns treats all residents with dignity and respect, all the staff I have met have been amazing. It has been a tough few months for all our family and friends, the staff made everyone feel part of the family during recents stays to be close to family. In my job I have seen the best and the
worse of care, at TT I have seen the very best of care and sheltered housing. Townthorns treats everyone as one big family and I genuinely can't fault them.
Thank you all so much for your outstanding and genuine caring work you all do, this place really does feel like 5* Care and accommodation.
09 January 2026
My auntie was admitted to Town Thorns in early 2025 at the age of 86 suffering from severe malnutrition. After an attempted suicide over 30 years ago, she had a damaged throat and could not eat solid foods at all. She had been in supported accommodation for many years with poor care packages and I
had never seen her manage to eat more than yoghurt and custard, even with the support of care staff in the previous homes. The care at Town Thorns has been exceptional. She has gained weight, and at the Christmas meal I went to, the cooks had prepared a full Christmas dinner in a form that she could eat. I have not seen her manage to eat a meal like this in over 20 years! She also has changed from being depressed and anxious into a confident and happy person who engages with the full range of activities provided by the home. Town Thorns has literally transformed her life for the better. Every member of staff was welcoming and friendly and have made her life a happy one. Thank you
09 January 2026
From the moment my mother was met at the door, it was clear this home was truly special. Every member of staff knew her by name and treated her with genuine respect, dignity and kindness. The care she received was always gentle, compassionate and person-centred. As my mother's health declined, the
level of care and professionalism never faltered. Shew as supported with tenderness and dignity to the end. During this difficult time, that same compassion was extended to me. I was met with empathy, patience and understanding. The staff go above and beyond, not just in their work but in the humanity they show every day. I cannot thank them enough for the care they gave my mother and for the kindness they showed me.
05 December 2025
Helpful reception staff who took me to the room of my colleague. As he was having a shower, I was invited to make myself a coffee.
19 June 2025
My husband was in Town Thorns from March 6th until he passed away on May 22nd. In that short time, he was looked after so well, everyone played their part in his care from the cleaner, cook, care staff, nursing staff, doctors and office staff. No care home can run efficiently unless all staff work
together and Town Thorns do just that. The care and support to my husband and myself and family was excellent from beginning to end.
10 June 2025
My dad moved into Town thorns in March 2025 and was a resident until he passed away in may 2025. The care he recieved was absolutely perfect. Every carer and nurse were absolutely exceptional with my dad. He had dementia and alsheimers and other health issues and his needs were always met with such
kindness, patience and care. As a family we would highly recommend anyone to put a loved one into town thorns as a resident. We were supported through dads journey completely by all staff they are exceptional. I personally cannot thank you all enough. I know dad was very happy during his time with you so a massive thank you to everyone
28 January 2025
My brother is cared for with dignity and compassion. The staff are very professional and always keep me informed regarding my brother's needs. Over the many years he has been at Town Thorns we have never had any concerns, in fact his health and wellbeing have improved. We are very happy with his
care.
23 January 2025
We visited Town Thorns on 9th January 2025 to visit a long-standing family friend. What a lovely, friendly place. From the word go we were very happy that our friend was living in such beautiful surroundings. The receptionist on duty was lovely to us, as were all the staff that we met during our
visit. We had our minds put at ease knowing that she is being really cared for and is not just a number.
The hospital staff, including the nurses (where she was previously) could really learn some lessons from the staff at Town Thorns Care Centre. Thank you for your kindness, humour and professionalism, it is appreciated. God bless you all.
23 January 2025
My parents have been living in Town Thorns Care Home for two years. They were able to move in together at very short notice, both with very different needs. Every effort has been made for them to stay together in the same unit which is very important to them both and for us as a family.
Their needs
are regularly assessed, addressed and communicated to myself. The atmosphere in their house is very relaxed and informal and care staff are always efficient to react to requests.
My parents are very settled in Town Thorns and I would recommend considering it for your loved ones.
02 October 2024
Weekends boring, nothing to do. No entertainment. No drinks in reception area, all locked up. No wet room in ensuite room.
09 September 2024
My mum has been a resident since before COVID. Town Thorns were one of the first to set up safe and secure working environments to keep everyone well, the staff did an amazing job. Thanks to all of the lovely, caring, attentive staff, Mum continues to enjoy the community, the friendly, family, fun
atmosphere at Town Thorns. The residents' needs are met and nothing is too much trouble. They take time to find out what all the residents are interested in, their favourite foods and drinks and offer a wide range of fun and exciting activities. Never a dull moment. Lovely accommodation and roomy day rooms, lots of space and such a lovely rural setting. Wonderful wildlife, nature and planted gardens to relax in and spend time with friends. Always greeted by the friendly, helpful staff. So glad we were recommended Town Thorns for Mum. We were unable to give Mum the level of care that she needed and we are so grateful she really enjoys living life at Town Thorns.
02 September 2024
My brother has been a resident for about four months. From the beginning the staff have asked about and listened to my brother's care needs and preferences giving client-led support and providing the best possible care for him. In addition they have supported me and kept me informed of changes to
his care needs. The staff are always patient, kind and courteous. The doctor's surgery attached to the care home have also given excellent support. I am so glad we found Town Thorns!
20 June 2024
I am very impressed with the care and passion all the staff at Town Thorns have. The activities they have give the residents a lovely time. The food always looks so appetising and plentiful.
04 June 2024
My husband has been a resident of Jackson House for just over a year. The care he is receiving is second to none.
Although I would rather he was at home with me, I know I could not possibly give him the same unstinting attention he gets from the wonderful staff that care for him.
The garden,
courtyard and communal rooms are all lovely and quite hotel-like. The admin staff and catering staff all appear to be as aware of the residents as any of the care workers. I think the ethos that drives the training and service is commendable.
04 June 2024
Thoroughly professional throughout the review period. Medical supervision and intervention of the highest order. Dietary catered for, mental stimulus provided through outings, weekly guest entertainers and in-house activities.
04 June 2024
My dad has been at Town Thorns for nearly 18 months and I can’t fault the care he receives. He is really happy and settled and I think this is down to the staff, they are amazing, and nothing is too much trouble. The facilities are brilliant, and there is always entertainment and activities. Dad
wasn’t that keen initially but he now loves taking part in cooking, crafting, gardening and trips out. The grounds are beautiful, Dad loves to look out at the old house or go for a walk down to the pond. Inside the rooms and communal areas are lovely and always kept very clean. So glad we moved Dad here.
04 June 2024
My family and I have been really impressed with the care and attention my Mum has received in the last 6 months since being placed there for further assessment by the NHS following a period in hospital recovering from a fractured pelvis, complicated by sudden worsening of her dementia. Since being
in Town Thorns, she has really improved from what was a difficult period in her life. Her overall health and eating have improved immensely and she looks a lot more like her old self. The regular and differing, activities stimulate her and she has really settled in well, taking part in those that interest her. All the staff have been really nice and easy to communicate with. The buildings and facilities are modern, spotlessly clean and odour-free (something that, sadly, cannot be said of some other homes that we reviewed before her permanent placement was confirmed). In a nutshell, we are completely happy and would definitely recommend Town Thorn’s as a care home.
29 May 2024
Wonderful on the terrace.
Latest Reviews for Town Thorns Care Home
17 February 2026
I can't thank the amazing staff at Town Thorns enough. Their care and understanding during my Father's final days was extraordinary. Such compassion is rarely seen and we truly appreciate all they have done to make a traumatic experience so much more bearable.
Town Thorns also hosted our post
funeral reception and what an amazing job they did for us. The location was fabulous with the room set out perfectly. The buffet food and home made cakes were fantastic too and the staff were on hand to help out throughout the event.
Thanks you so much to everyone involved, you are all a credit to Town Thorns.
09 February 2026
I had to place my mum in respite care due to family circumstances and I can honestly say she had a good experience in care setting for the first time. My mum was respected if her choice of music and care staff were kind and genuine towards her care and dignity. Room was clean and tidy on my visits
to mum. Mum was always encouraged to join in activities. My only drawback was food as my mother is from ethnic background and I feel that wasn't met. I would definitely use the care home again. Thank you to management and care staff for their kindness in looking after mum.
09 February 2026
Town Thorns treats all residents with dignity and respect, all the staff I have met have been amazing. It has been a tough few months for all our family and friends, the staff made everyone feel part of the family during recents stays to be close to family. In my job I have seen the best and the
worse of care, at TT I have seen the very best of care and sheltered housing. Townthorns treats everyone as one big family and I genuinely can't fault them.
Thank you all so much for your outstanding and genuine caring work you all do, this place really does feel like 5* Care and accommodation.
09 January 2026
My auntie was admitted to Town Thorns in early 2025 at the age of 86 suffering from severe malnutrition. After an attempted suicide over 30 years ago, she had a damaged throat and could not eat solid foods at all. She had been in supported accommodation for many years with poor care packages and I
had never seen her manage to eat more than yoghurt and custard, even with the support of care staff in the previous homes. The care at Town Thorns has been exceptional. She has gained weight, and at the Christmas meal I went to, the cooks had prepared a full Christmas dinner in a form that she could eat. I have not seen her manage to eat a meal like this in over 20 years! She also has changed from being depressed and anxious into a confident and happy person who engages with the full range of activities provided by the home. Town Thorns has literally transformed her life for the better. Every member of staff was welcoming and friendly and have made her life a happy one. Thank you
09 January 2026
From the moment my mother was met at the door, it was clear this home was truly special. Every member of staff knew her by name and treated her with genuine respect, dignity and kindness. The care she received was always gentle, compassionate and person-centred. As my mother's health declined, the
level of care and professionalism never faltered. Shew as supported with tenderness and dignity to the end. During this difficult time, that same compassion was extended to me. I was met with empathy, patience and understanding. The staff go above and beyond, not just in their work but in the humanity they show every day. I cannot thank them enough for the care they gave my mother and for the kindness they showed me.
05 December 2025
Helpful reception staff who took me to the room of my colleague. As he was having a shower, I was invited to make myself a coffee.
19 June 2025
My husband was in Town Thorns from March 6th until he passed away on May 22nd. In that short time, he was looked after so well, everyone played their part in his care from the cleaner, cook, care staff, nursing staff, doctors and office staff. No care home can run efficiently unless all staff work
together and Town Thorns do just that. The care and support to my husband and myself and family was excellent from beginning to end.
10 June 2025
My dad moved into Town thorns in March 2025 and was a resident until he passed away in may 2025. The care he recieved was absolutely perfect. Every carer and nurse were absolutely exceptional with my dad. He had dementia and alsheimers and other health issues and his needs were always met with such
kindness, patience and care. As a family we would highly recommend anyone to put a loved one into town thorns as a resident. We were supported through dads journey completely by all staff they are exceptional. I personally cannot thank you all enough. I know dad was very happy during his time with you so a massive thank you to everyone
28 January 2025
My brother is cared for with dignity and compassion. The staff are very professional and always keep me informed regarding my brother's needs. Over the many years he has been at Town Thorns we have never had any concerns, in fact his health and wellbeing have improved. We are very happy with his
care.
23 January 2025
We visited Town Thorns on 9th January 2025 to visit a long-standing family friend. What a lovely, friendly place. From the word go we were very happy that our friend was living in such beautiful surroundings. The receptionist on duty was lovely to us, as were all the staff that we met during our
visit. We had our minds put at ease knowing that she is being really cared for and is not just a number.
The hospital staff, including the nurses (where she was previously) could really learn some lessons from the staff at Town Thorns Care Centre. Thank you for your kindness, humour and professionalism, it is appreciated. God bless you all.
23 January 2025
My parents have been living in Town Thorns Care Home for two years. They were able to move in together at very short notice, both with very different needs. Every effort has been made for them to stay together in the same unit which is very important to them both and for us as a family.
Their needs
are regularly assessed, addressed and communicated to myself. The atmosphere in their house is very relaxed and informal and care staff are always efficient to react to requests.
My parents are very settled in Town Thorns and I would recommend considering it for your loved ones.
02 October 2024
Weekends boring, nothing to do. No entertainment. No drinks in reception area, all locked up. No wet room in ensuite room.
09 September 2024
My mum has been a resident since before COVID. Town Thorns were one of the first to set up safe and secure working environments to keep everyone well, the staff did an amazing job. Thanks to all of the lovely, caring, attentive staff, Mum continues to enjoy the community, the friendly, family, fun
atmosphere at Town Thorns. The residents' needs are met and nothing is too much trouble. They take time to find out what all the residents are interested in, their favourite foods and drinks and offer a wide range of fun and exciting activities. Never a dull moment. Lovely accommodation and roomy day rooms, lots of space and such a lovely rural setting. Wonderful wildlife, nature and planted gardens to relax in and spend time with friends. Always greeted by the friendly, helpful staff. So glad we were recommended Town Thorns for Mum. We were unable to give Mum the level of care that she needed and we are so grateful she really enjoys living life at Town Thorns.
02 September 2024
My brother has been a resident for about four months. From the beginning the staff have asked about and listened to my brother's care needs and preferences giving client-led support and providing the best possible care for him. In addition they have supported me and kept me informed of changes to
his care needs. The staff are always patient, kind and courteous. The doctor's surgery attached to the care home have also given excellent support. I am so glad we found Town Thorns!
20 June 2024
I am very impressed with the care and passion all the staff at Town Thorns have. The activities they have give the residents a lovely time. The food always looks so appetising and plentiful.
04 June 2024
My husband has been a resident of Jackson House for just over a year. The care he is receiving is second to none.
Although I would rather he was at home with me, I know I could not possibly give him the same unstinting attention he gets from the wonderful staff that care for him.
The garden,
courtyard and communal rooms are all lovely and quite hotel-like. The admin staff and catering staff all appear to be as aware of the residents as any of the care workers. I think the ethos that drives the training and service is commendable.
04 June 2024
Thoroughly professional throughout the review period. Medical supervision and intervention of the highest order. Dietary catered for, mental stimulus provided through outings, weekly guest entertainers and in-house activities.
04 June 2024
My dad has been at Town Thorns for nearly 18 months and I can’t fault the care he receives. He is really happy and settled and I think this is down to the staff, they are amazing, and nothing is too much trouble. The facilities are brilliant, and there is always entertainment and activities. Dad
wasn’t that keen initially but he now loves taking part in cooking, crafting, gardening and trips out. The grounds are beautiful, Dad loves to look out at the old house or go for a walk down to the pond. Inside the rooms and communal areas are lovely and always kept very clean. So glad we moved Dad here.
04 June 2024
My family and I have been really impressed with the care and attention my Mum has received in the last 6 months since being placed there for further assessment by the NHS following a period in hospital recovering from a fractured pelvis, complicated by sudden worsening of her dementia. Since being
in Town Thorns, she has really improved from what was a difficult period in her life. Her overall health and eating have improved immensely and she looks a lot more like her old self. The regular and differing, activities stimulate her and she has really settled in well, taking part in those that interest her. All the staff have been really nice and easy to communicate with. The buildings and facilities are modern, spotlessly clean and odour-free (something that, sadly, cannot be said of some other homes that we reviewed before her permanent placement was confirmed). In a nutshell, we are completely happy and would definitely recommend Town Thorn’s as a care home.
29 May 2024
Wonderful on the terrace.