The above fees are a guideline only, all fees are subject to assessment - a copy of our terms and conditions are available upon request.
Included in the fees: dining with choice of menu each meal, housekeeping, laundry, access to chapel with regular services, on site activities, wifi.
These prices are only a guideline, please contact Town Thorns Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Non-restricted visiting
Free on site parking + Disabled Parking
Town Thorns Care Home has a Review Score of 9.6 (9.620) out of 10, based on 18 reviews in the last 2 years.
Over all time Town Thorns Care Home has 45 reviews.
5.0 out of 5
Thank you for such a lovely review, we pride ourselves on providing the best possible care to our residents and their families, both myself and the team really appreciate your comments.
5.0 out of 5
Thank you for taking time to submit such a heart felt review we sincerely appreciate your kind words, it is really important to us that we look after our residents but it's also important for us to take care of the families as well.
5.0 out of 5
Thank you for taking time to submit your review, we love having your brother with us he is such a character and loves joining in the activities, we are hoping to get him out on the canal boat in the Spring!
5.0 out of 5
We really appreciate your kind comments. We want our home to be a 'home from home' and our families and friends to feel comforted that their loved ones are being cared for.
5.0 out of 5
Thank you for your lovely words, we are so pleased to have you all in our Town Thorns family.
3.0 out of 5
Thank you for taking the time to leave us a review. I'm surprised you find the weekends boring, you attended our evening event just last Saturday. We have spoken to you about the drinks for relatives in reception, they were reinstated a while ago. Regarding your bathroom, all of our ensuite bathrooms are wet rooms, one of our maintenance team will check everything is OK with yours.
5.0 out of 5
5.0 out of 5
Thank you for your lovely words, we're so glad your brother has settled and is happy with us.
5.0 out of 5
Thank you, we really appreciate your positive review.
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Many thanks for your review, I'm glad you are enjoying the benefits of the recently built Terrace Garden on the first floor.
5.0 out of 5
Thank you for your kind words, we love having your mother with us, you are all part of our Town Thorns family.
2.0 out of 5
Thank you for taking the time to write this review. We’re very sorry for your loss. We jointly decided to put him in the dementia unit as this has the highest staff-resident ratio and it was thought his needs warranted this level of care, and additionally it had availability of a large room which we agreed would be a good option. Upon investigation, we found one incidence of a fellow resident, on a short respite stay and confused with dementia, who had accidentally wandered into his room and urinated. This was addressed immediately with a carer staying with your husband overnight to help him feel settled, and then he was moved to a different unit the following morning. The police did attend, but were satisfied he was being well looked-after and correct procedures had been followed. Your husband was well-liked by staff at Town Thorns who did everything they could to support him through his illness. The care home manager would be happy to meet with you to discuss further.
5.0 out of 5
Thank you for your kind review, I am so pleased you were able to make the most of the remaining time with your brother.
1.0 out of 5
Thank you for taking the time to post this review. We’ve looked into your mum’s situation and whilst I can confirm that it’s not possible to install a cordless phone for all the residents to use, your mother has both a mobile phone and an ipad so there are a couple of options for contacting her. Our IT department have looked into any possible internet issues at the home, and have found this to be working well so this shouldn’t affect contact between yourself and your mother.
Please be assured that we take great care of your mother, and working with her family locally, ensure all of her needs are met and that she is happy.
5.0 out of 5
Thank you for your kind words. It's lovely to hear that we are getting it right and that your mum is happy and settled with us.
2.0 out of 5
Thank you for your review and we’re sorry you feel that the experience at Town Thorns is less than it could be.
Your relative first came to Town Thorns following a hospital discharge and the first 3 weeks were spent assessing the level of care needed. Until this had been completed, we’re unable to confirm fees, hence the delay in providing this information to you.
Our care and other team members are committed to providing the best care to our residents and our Wellbeing and Activities co-ordinators provide a wide range of group and 1:1 activities so there is usually plenty for residents to do. Town Thorns don’t have in-house physiotherapists so this, along with hearing tests and wheelchairs is referred to external contractors which can, unfortunately, take a long time.
Apologies that the access passes are delayed, we will raise this with our facilities team.
We would like to investigate the other points raised so would be grateful if you could contact us.
The Review Score of 9.6 (9.620) out of 10 for Town Thorns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Debbie is Care Centre Manager at Town Thorns, having joined in 2017 as Head of Care, she was promoted to manage the service in 2019.
Debbie has worked previously with adults who have learning disabilities for over 10 years in a variety of settings, from residential homes, respite and day services, to independent supported living with all age ranges from teenagers to the elderly.
A quote from Debbie
"I have an amazing team at Town Thorns everyone is committed to providing the best possible quality of care for our residents which makes me very proud to manage the service".
Jo is the Head of Care and originally came to Town Thorns when she had her first placement as a student nurse, she worked as a bank nurse in 2016 before setting off to Australia for a year, returning in 2017 to her current role.
A quote from Jo:
“I’ve always found Town Thorns to be a friendly and welcoming place, it is like an extended family, as employees we know the residents and their families well, but they also know our families too as we all get involved in events and fundraising days throughout the year".
Angela looks after the non-care teams at Town Thorns and along with her team arranges many parties and events for residents and families to enjoy. Residents' well-being is at the heart of everything she and her teams do on a daily basis.
Quote from Angela
"There are no two days the same at Town Thorns which I love, residents' happiness and wellbeing are most important to me and I feel very lucky to have such great teams to work with. There is nothing better than a resident or their family saying thank you for something you have done".
Anthony is our Head of Person Centre Care, working with a fantastic team to ensure residents have the best quality of life and care possible.
Anthony has been at Town Thorns since 2015 starting as a carer and then as a House Lead, through his passion and dedication to our residents was promoted to Head of Person Centred Care in 2023.
A quote from Anthony:
"...the satisfaction you receive knowing you have made a difference to someone's life, however small, is priceless."
Tracey is a Residential Care House Lead and has a great understanding of Dementia Care and is our lead at Town Thorns for our Dementia Strategy.
Tracey has a fantastic team that goes above and beyond to ensure our residents have the best quality of life and care possible.
Tracey has completed NVQ Level 2, NVQ Level 3 in Health and Social Care and Diploma Level 5 in Leadership and Management.
A quote from Tracey:
“ I love working at Town Thorns - staff from all areas are really involved in the wellbeing of the residents within our setting. The team work hard to ensure that the residents and their relatives feel at home and part of the Town Thorns family.”
Lucy started at Town Thorns as a carer on our dementia house and more recently as a House Lead.
Ruth has been a carer at Town Thorns for many years, She is passionate about residents' well-being and when the opportunity came up she jumped at the chance to take on the role in our Wellbeing Team. Ruth has already arranged different activities for residents, including gardening, boules, exercise classes and lots more.
Comments from Ruth:
"I love being part of the Wellbeing Team, seeing the joy on residents' faces when we play any kind of game and taking them for trips along the canal or just a stroll down to the pond, I love it!"
Chelsea started working at Town Thorns as part of our catering team, having seen the great work our carers do she changed her role and become a carer. Chelsea has a really lovely nature which comes across when you see her interacting with our residents, she loves to organise great activities and you often see her taking residents outside around the grounds.
Quote from Chelsea
"Nothing makes me happier than seeing residents enjoying themselves, they love a walk to the pond and playing dominoes. They deserve the best."
Jess has worked at Town Thorns as a carer and latterly as a care co-ordinator, she won the Care Home Worker of the Year Award for the West Midlands in 2024.
Quote from Jess:
"It was an honour to be nominated for the Award, I love working with our residents and making sure they are well cared for during their time with us, I enjoy getting to know them and their families"
Maggie has worked at Town Thorns for some years as a carer and has recently been promoted to Care Co-ordinator, she is the go to person for advice and is well respected by her team.
Quote from Maggie:
"Our residents care is my top priority, making sure they are well looked after, safe and happy is what we are here for"
Starting her career at Town Thorns as a housekeeper Ann quickly discovered her passion for caring and transferred to the care team. She always has a smile and reassuring words for residents. She has recently been promoted to House Lead which is a testament to her hard work and dedication to our residents.
Quote from Ann
"I love being a carer and now being able to make a difference as a house lead, seeing the residents smiling and happy makes my day, Town Thorns is a great place to work it is like a family and I would recommend anyone to come here"
Sheryl has worked at Town Thorns since 2014 joining as a housekeeper and then being promoted to Team Leader. Sheryl and her team work really hard to maintain high standards of cleanliness throughout.
Quote from Sheryl:
"I love working at Town Thorns and get a real sense of achievement when visitors comment on how lovely, clean and fresh smelling the whole home is"
Julie has worked at Town Thorns for many years, starting as Chef and in the latter years being promoted to Head Chef. She and the team work hard to make sure residents have good quality, nutritious home cooked meals every day.
Quote from Julie:
"I get a real sense of satisfaction when I hear comments from residents about how much they enjoyed their meal, we always try to cater for special diets and I enjoy trying new recipes and talking to residents about their favourite meals"
Danielle joined the catering team in 2020 and has quickly become a key member of the team, taking the lead in preparing pureed meals for residents making sure they taste delicious but also that they are presented in a way that they look the same as everyone else's meal.
Danielle has recently been promoted to 2nd chef and is working alongside our head chef training and has discovered an amazing talent for cake decorating.
Quote from Danielle
"I love my job and really take pride in the way the food looks for our residents, I have started to serve the lunchtime meals on our houses and get to see and speak to residents and make sure they are enjoying their food, I really want to learn more about cooking and nutrition and understand more".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Town Thorns Care Home to verify any information. View our terms and conditions. Town Thorns Care Home has an Enhanced Service - more info.
