Town Thorns Care Centre, Rugby, Warwickshire
Town Thorns Care Centre, Rugby, Warwickshire
Town Thorns Care Centre, Rugby, Warwickshire

Town Thorns care centre is situated in a peaceful rural location within 25 acres of beautiful countryside in the heart of the ‘motor country’, between Coventry and Rugby in the village of Easenhall.

The centre consists of two buildings; a Victorian manor house with a chapel, office space for training, conferences and staff accommodation, and a purpose-built care centre where people of all ages come for life-enhancing care.

Town Thorns provide the following types of care: residential and nursing care, care for younger physically disabled adults, dementia care, respite care, rehabilitation and sheltered housing.

Group: BEN - Motor & Allied Trades Benevolent Fund

Person in charge: Mike Commins (Care Centre Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 66

Shared Rooms: 0

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Town Thorns Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.2 Town Thorns Care Centre has a Review Score of 6.2 (6.223)

The Review Score of 6.2 (maximum of 10) for Town Thorns Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Town Thorns Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.7 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.522 for Town Thorns Care Centre is calculated as follows: ( (14 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 23 Ratings = 4.522

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.701 Points relating to the number of positive Reviews for Town Thorns Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 2 Reviews ÷ 13.2 Target = 0.152 , then divided by 2 = 0.076

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Town Thorns Care Centre?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Town Thorns Care Centre

  • Resident / Service User
    2

I am 97 years old and have been a resident here for 25 years and have found the establishment to be very satisfactory. It is located in beautiful countryside and very well run. Bus service is provided but it is helpful to have personal transport if available. Prepared to enlarge on this if necessary.

How likely would you be to recommend Town Thorns Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have known "Town Thorns" as a visitor since 1990 and have lived here as a resident since 2006. It has always had a happy atmosphere with delightful and helpful staff and is always welcoming. We residents are inclined to comment and criticise but are happy here and feel privileged to live here.

How likely would you be to recommend Town Thorns Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Town Thorns Care Centre

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Town Thorns Care Centre

Job Vacancies

Staff Profiles

Anthony

Anthony Brannen

Job Title: Team Leader, Residential Care

Joined: 2015

Description:

Anthony is a Team Leader on Town Thorns Residential Care unit, working with a fantastic team to ensure residents have the best quality of life and care as possible.

Anthony has completed his Care Certificate, NVQ2 and has recently been awarded Apprentice of the Year in Health and Social Care.

A quote from Anthony:
"...the satisfaction you receive knowing you have a different to someone's like, however small, is priceless."

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Town Thorns Care Centre