The above fees are a guideline only, all fees are subject to assessment - a copy of our terms and conditions are available upon request.
Included in the fees: dining with choice of menu each meal, housekeeping, laundry, access to chapel with regular services, on site activities, wifi.
These prices are only a guideline, please contact Town Thorns Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Non-restricted visiting
Free on site parking + Disabled Parking
Town Thorns Care Home has a Review Score of 9.6 (9.620) out of 10, based on 18 reviews in the last 2 years. Over all time Town Thorns Care Home has 45 reviews.
Review from Jenny B (Daughter-in-law of Resident) published on 8 May 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rita H (Daughter of Resident) published on 1 May 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol L (Daughter of Resident) published on 30 April 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R R (Resident) published on 19 May 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Resident) published on 5 May 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.620) out of 10 for Town Thorns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.620 for Town Thorns Care Home is calculated as follows: ( (170 Excellents x 5) + (15 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 208 Ratings = 4.62
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Town Thorns Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Centre Manager
Joined: 2017
Debbie is Care Centre Manager at Town Thorns, having joined in 2017 as Head of Care, she was promoted to manage the service in 2019.
Debbie has worked previously with adults who have learning disabilities for over 10 years in a variety of settings, from residential homes, respite and day services, to independent supported living with all age ranges from teenagers to the elderly.
A quote from Debbie
"I have an amazing team at Town Thorns everyone is committed to providing the best possible quality of care for our residents which makes me very proud to manage the service".
Job Title: Head of Care
Joined: 2017
Jo is the Head of Care and originally came to Town Thorns when she had her first placement as a student nurse, she worked as a bank nurse in 2016 before setting off to Australia for a year, returning in 2017 to her current role.
A quote from Jo:
“I’ve always found Town Thorns to be a friendly and welcoming place, it is like an extended family, as employees we know the residents and their families well, but they also know our families too as we all get involved in events and fundraising days throughout the year".
Job Title: Ancillary Services Manger
Joined: 2014
Angela looks after the non-care teams at Town Thorns and along with her team arranges many parties and events for residents and families to enjoy. Residents' well-being is at the heart of everything she and her teams do on a daily basis.
Quote from Angela
"There are no two days the same at Town Thorns which I love, residents' happiness and wellbeing are most important to me and I feel very lucky to have such great teams to work with. There is nothing better than a resident or their family saying thank you for something you have done".
Job Title: Head of Person Centred Care
Joined: 2015
Anthony is our Head of Person Centre Care, working with a fantastic team to ensure residents have the best quality of life and care possible.
Anthony has been at Town Thorns since 2015 starting as a carer and then as a House Lead, through his passion and dedication to our residents was promoted to Head of Person Centred Care in 2023.
A quote from Anthony:
"...the satisfaction you receive knowing you have made a difference to someone's life, however small, is priceless."
Job Title: House Lead
Joined: 2010
Tracey is a Residential Care House Lead and has a great understanding of Dementia Care and is our lead at Town Thorns for our Dementia Strategy.
Tracey has a fantastic team that goes above and beyond to ensure our residents have the best quality of life and care possible.
Tracey has completed NVQ Level 2, NVQ Level 3 in Health and Social Care and Diploma Level 5 in Leadership and Management.
A quote from Tracey:
“ I love working at Town Thorns - staff from all areas are really involved in the wellbeing of the residents within our setting. The team work hard to ensure that the residents and their relatives feel at home and part of the Town Thorns family.”
Job Title: House Lead
Lucy started at Town Thorns as a carer on our dementia house and more recently as a House Lead.
Job Title: Wellbeing & Activities Team Leader
Joined: 2011
Ruth has been a carer at Town Thorns for many years, She is passionate about residents' well-being and when the opportunity came up she jumped at the chance to take on the role in our Wellbeing Team. Ruth has already arranged different activities for residents, including gardening, boules, exercise classes and lots more.
Comments from Ruth:
"I love being part of the Wellbeing Team, seeing the joy on residents' faces when we play any kind of game and taking them for trips along the canal or just a stroll down to the pond, I love it!"
Job Title: Care Co-ordinator
Joined: 2011
Chelsea started working at Town Thorns as part of our catering team, having seen the great work our carers do she changed her role and become a carer. Chelsea has a really lovely nature which comes across when you see her interacting with our residents, she loves to organise great activities and you often see her taking residents outside around the grounds.
Quote from Chelsea
"Nothing makes me happier than seeing residents enjoying themselves, they love a walk to the pond and playing dominoes. They deserve the best."
Job Title: Care Co-ordinator
Jess has worked at Town Thorns as a carer and latterly as a care co-ordinator, she won the Care Home Worker of the Year Award for the West Midlands in 2024.
Quote from Jess:
"It was an honour to be nominated for the Award, I love working with our residents and making sure they are well cared for during their time with us, I enjoy getting to know them and their families"
Job Title: Care Co-ordinator
Maggie has worked at Town Thorns for some years as a carer and has recently been promoted to Care Co-ordinator, she is the go to person for advice and is well respected by her team.
Quote from Maggie:
"Our residents care is my top priority, making sure they are well looked after, safe and happy is what we are here for"
Job Title: Care Coordinator
Joined: 2017
Starting her career at Town Thorns as a housekeeper Ann quickly discovered her passion for caring and transferred to the care team. She always has a smile and reassuring words for residents. She has recently been promoted to House Lead which is a testament to her hard work and dedication to our residents.
Quote from Ann
"I love being a carer and now being able to make a difference as a house lead, seeing the residents smiling and happy makes my day, Town Thorns is a great place to work it is like a family and I would recommend anyone to come here"
Job Title: Housekeeping Team Leader
Joined: 2014
Sheryl has worked at Town Thorns since 2014 joining as a housekeeper and then being promoted to Team Leader. Sheryl and her team work really hard to maintain high standards of cleanliness throughout.
Quote from Sheryl:
"I love working at Town Thorns and get a real sense of achievement when visitors comment on how lovely, clean and fresh smelling the whole home is"
Job Title: Head Chef
Julie has worked at Town Thorns for many years, starting as Chef and in the latter years being promoted to Head Chef. She and the team work hard to make sure residents have good quality, nutritious home cooked meals every day.
Quote from Julie:
"I get a real sense of satisfaction when I hear comments from residents about how much they enjoyed their meal, we always try to cater for special diets and I enjoy trying new recipes and talking to residents about their favourite meals"
Job Title: 2nd Chef
Joined: 2020
Danielle joined the catering team in 2020 and has quickly become a key member of the team, taking the lead in preparing pureed meals for residents making sure they taste delicious but also that they are presented in a way that they look the same as everyone else's meal.
Danielle has recently been promoted to 2nd chef and is working alongside our head chef training and has discovered an amazing talent for cake decorating.
Quote from Danielle
"I love my job and really take pride in the way the food looks for our residents, I have started to serve the lunchtime meals on our houses and get to see and speak to residents and make sure they are enjoying their food, I really want to learn more about cooking and nutrition and understand more".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Town Thorns Care Home to verify any information. View our terms and conditions. Town Thorns Care Home has an Enhanced Service - more info.