Submit a Review for Manor House Nursing Home
Burton Manor Road, Hyde Lea, Stafford, ST18 9AT
View full details of Manor House Nursing HomeLatest Reviews for Manor House Nursing Home
08 June 2026
A lovely caring atmosphere and my father receives excellent care from staff who genuinely care about the people. All of my Dads needs have been met and if something needs to be changed it is done quickly. The staff know my Dad so well in such a short time and he says he is very happy. I feel happy
knowing he is well cared for and I am telephoned whenever anything changes so I know he is in safe hands.
11 May 2026
Please see the review I made in February
They have listened and taken on everything me and my mum suggested they do to improve and have done it! Now all residents have more fruit and less cake! As mum suggested. Also with a help from me and a generous friend of mine they now have a piano! We are
planning a little concert for the residents! Mum is very happy. She does worry about the costs and what will happen when she has run out of funds....
05 May 2026
Recently the Care Home has opened up the reception area which is much more welcoming. On my last visit the atmosphere was jolly with all residents looking happy. Staff were available to chat and offer advice on my mother
29 April 2026
The home provides all of the services that are required to look after my relative on a daily basis and to provide me with any necessary information that is needed for their ongoing welfare. They provide me with information that is required to ensure the comfort and wellbeing of my relative when ever
the need arises.
29 April 2026
My father is well cared for and appears happy despite his complex needs. We are notified of any incidents and asked to advice on any care needs. Most staff are friendly, some more caring than others. I would say regular staff more so.
27 April 2026
We were worried mum would not like going into a care home once her dementia was such that we could not keep her at home. However, right from the start we found the staff so warm and welcoming. Mum enjoyed all the different activities that were put on. She hardly spent any time on her room. The care
given was really good, and the nurses were on the ball, spotting problems early and arranging for the doctor to see her when needed.
Mum was always smiling and that's how we remember her at Manor House.
13 March 2026
My mother was admitted due to dementia while my father was in hospital. He subsequently became a resident in his final weeks of life.
My father's care was excellent, as was how the team communicated with me (I am overseas) after his death. My mother's well-being appears to be well managed and I
have no concerns over how she is looked after. When anything has been amiss, the team have communicated effectively.
10 March 2026
Staff provide very good care as my sister's condition changes.
Staff help to keep the place happy and safe.
Gardens are exceptional and a nice place for residents to walk around.
Food is vey good and there is a variety of options
03 March 2026
My Brother in law started living here in September for safe guarding following being failed by a care company in the community . He is a major amputee with most of his right side missing below the ribs. He was welcomed in a friendly manor by staff, and is and has enjoyed his stay building up
friendships with many of them. He is a smoker and has a ground floor room with his own door into the garden so he can go out whenever he needs to. His meds have been had a revue and is in a better place because of this as his pain management is under control at last, thanks to the nursing team working with his doctor. He has is own TV which the militance team sorted for him as it is a large one.
He is a vegetarian and is hard to feed as he doesn't like many vegetables. He has his own fridge, this has allowed for family to work with the catering staff and supply foods that he likes to go along with what they produce. Has gained weight which is another positive.
His mental health improved 10 fold.
27 January 2026
Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.
27 January 2026
I cannot walk or stand. Staff are kind, and compassionate and willing to help in various ways. Food is good but would be better with less stodgy cake and more fresh fruit. Choice is good and if neither options suits, an alternative salad is produced instead. My clothing is washed by my daughter, who
lives nearest me. My sons visit when they can, as they live much further away. My husband, who has 2 broken hips, visits when he can. He lives alone about 1/2 mile from Manor Home.
21 January 2026
The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider
ourselves most fortunate to be granted care at this institution.
14 January 2026
I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which
makes a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.
05 December 2025
Staff were friendly, knowledgable, caring helpfull Mum was treated with dignity and kindness
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at
all as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us
07 October 2025
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to
do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
24 September 2025
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
19 September 2025
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.
Thank you.
02 September 2025
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have
no complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
18 August 2025
Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you
once again for your help and unfaltering support.
10 June 2025
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.
Latest Reviews for Manor House Nursing Home
08 June 2026
A lovely caring atmosphere and my father receives excellent care from staff who genuinely care about the people. All of my Dads needs have been met and if something needs to be changed it is done quickly. The staff know my Dad so well in such a short time and he says he is very happy. I feel happy
knowing he is well cared for and I am telephoned whenever anything changes so I know he is in safe hands.
11 May 2026
Please see the review I made in February
They have listened and taken on everything me and my mum suggested they do to improve and have done it! Now all residents have more fruit and less cake! As mum suggested. Also with a help from me and a generous friend of mine they now have a piano! We are
planning a little concert for the residents! Mum is very happy. She does worry about the costs and what will happen when she has run out of funds....
05 May 2026
Recently the Care Home has opened up the reception area which is much more welcoming. On my last visit the atmosphere was jolly with all residents looking happy. Staff were available to chat and offer advice on my mother
29 April 2026
The home provides all of the services that are required to look after my relative on a daily basis and to provide me with any necessary information that is needed for their ongoing welfare. They provide me with information that is required to ensure the comfort and wellbeing of my relative when ever
the need arises.
29 April 2026
My father is well cared for and appears happy despite his complex needs. We are notified of any incidents and asked to advice on any care needs. Most staff are friendly, some more caring than others. I would say regular staff more so.
27 April 2026
We were worried mum would not like going into a care home once her dementia was such that we could not keep her at home. However, right from the start we found the staff so warm and welcoming. Mum enjoyed all the different activities that were put on. She hardly spent any time on her room. The care
given was really good, and the nurses were on the ball, spotting problems early and arranging for the doctor to see her when needed.
Mum was always smiling and that's how we remember her at Manor House.
13 March 2026
My mother was admitted due to dementia while my father was in hospital. He subsequently became a resident in his final weeks of life.
My father's care was excellent, as was how the team communicated with me (I am overseas) after his death. My mother's well-being appears to be well managed and I
have no concerns over how she is looked after. When anything has been amiss, the team have communicated effectively.
10 March 2026
Staff provide very good care as my sister's condition changes.
Staff help to keep the place happy and safe.
Gardens are exceptional and a nice place for residents to walk around.
Food is vey good and there is a variety of options
03 March 2026
My Brother in law started living here in September for safe guarding following being failed by a care company in the community . He is a major amputee with most of his right side missing below the ribs. He was welcomed in a friendly manor by staff, and is and has enjoyed his stay building up
friendships with many of them. He is a smoker and has a ground floor room with his own door into the garden so he can go out whenever he needs to. His meds have been had a revue and is in a better place because of this as his pain management is under control at last, thanks to the nursing team working with his doctor. He has is own TV which the militance team sorted for him as it is a large one.
He is a vegetarian and is hard to feed as he doesn't like many vegetables. He has his own fridge, this has allowed for family to work with the catering staff and supply foods that he likes to go along with what they produce. Has gained weight which is another positive.
His mental health improved 10 fold.
27 January 2026
Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.
27 January 2026
I cannot walk or stand. Staff are kind, and compassionate and willing to help in various ways. Food is good but would be better with less stodgy cake and more fresh fruit. Choice is good and if neither options suits, an alternative salad is produced instead. My clothing is washed by my daughter, who
lives nearest me. My sons visit when they can, as they live much further away. My husband, who has 2 broken hips, visits when he can. He lives alone about 1/2 mile from Manor Home.
21 January 2026
The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider
ourselves most fortunate to be granted care at this institution.
14 January 2026
I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which
makes a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.
05 December 2025
Staff were friendly, knowledgable, caring helpfull Mum was treated with dignity and kindness
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at
all as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us
07 October 2025
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to
do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
24 September 2025
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
19 September 2025
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.
Thank you.
02 September 2025
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have
no complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
18 August 2025
Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you
once again for your help and unfaltering support.
10 June 2025
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.