Submit a Review for Jack Dormand Care Home
Fourth Street, Horden, Peterlee, SR8 4LD
View full details of Jack Dormand Care HomeLatest Reviews for Jack Dormand Care Home
29 April 2026
My husband was shown kindness and respect by all staff. She enjoyed the food and the conversations. Couldn't have been treated any better. Thank you all.
29 April 2026
Always a very pleasant visit to home. Staff very friendly and approachable. Happy to answer questions and very helpful, especially Keith.
29 April 2026
I am extremely satisfied and happy in respect of the care my mother in law receives at Jack Dormand care home on a constant high standard. All the staff interact well with her with very high interaction and involvement levels. The communication from the staff to all our family visitors is to be
commended. Entertainment and activities are very good. Keep up the good work.
29 April 2026
This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is a pleasure to see any experience. The entertainment and activities are first class with a very pleasant and caring activity team. The staff on my mams unit are
excellent and such lovely people. Communication is first class. So happy mam is so obviously cared for and loved.
19 March 2026
Daughter of Clare. I feel mom is very well cared for and well respected. and treated with dignity.
19 March 2026
Excellent care given to my friend. She enjoys the entertainment and the food. The staff are always friendly and look after my friend with dignity and respect and she is well cared for. Top marks deserved by everyone at Jack Dormand.
18 February 2026
Jack Dormand Care Home in Peterlee provides outstanding care in a warm and supportive environment. My brother is a resident there, and I am continually reassured by the kindness, professionalism and compassion shown by all staff.
The team take the time to truly understand residents as individuals,
treating them with dignity and respect at all times. The home is clean, welcoming and well managed, with excellent communication and a real sense of community. I would highly recommend Jack Dormand Care Home to anyone seeking high-quality care for a loved one.
26 January 2026
Fantastic home very welcoming and clean and friendly staff.
26 January 2026
Superb staff.
15 January 2026
Carers and staff have been lovely and caring very homely. Any issues been delt with quickly and with kindness.
16 December 2025
From the minute we walked through the door we were welcomed with warmth and hospitality. My brother-in-law Paul was constantly telling me how happy he was here. The whole team made us welcome and as we were here for the day we were provided with lovely well cooked food. All the residents seemed very
happy and very chatty. The rooms and all comminal rooms were beautifully decorated and everything was clean and homely. The atmosphere was calm and caring and the facilities exceptional.
16 December 2025
From the beginning of our visit to the end we received genuine warmth and hostpitality with understated professionalism. A rare thing. The team is also highly motivated and uses this to enhance the environment through a creative 'mindset' to make the rooms a bit special. I genuinely believe this
creativity has a positive effect on the patients mental health which is evidentous through my brother Paul.
26 September 2025
Everything related to my sisters care is excellent regarding her care at a difficult time. My sister is always treated with dignity and care.
26 September 2025
Everything we have seen about the home has been really excellent. From his care, looking after him as well as all the staff are very kind and friendly and very caring. Hoping that it all continues and everything stays as good as it is.This is another exceptional care home. Many thanks.
26 September 2025
My uncle came into the home for six weeks respite as he hasn't been feeling well. The home has been very welcoming towards him and myself. The staff are very friendly caring and helpful in meeting his care needs. He has settled from day one and in my opinion is enjoying relaxing, watching his TV in
bed. I think this care home was definitely the right choice.
24 September 2025
My friend is a resident, and this care home has an excellent level of care shown to residents. All the staff are brilliant and provide everything the residents need. My friend is happy living there, and when we visit, we are made welcome by everyone. The home is very clean, and what makes it special
is the care that all the staff provide.
20 June 2025
The care and support is exceptional. All the staff are caring and very professional if and when there is a problem the staff go that extra mile to try and resolve the issue. I am happy and content my son is receiving the best of care.
16 June 2025
Absolutely outstanding service.
My father was treated with care and kindness and so was my family.
I was able to stay with dad overnight and the night staff were helpful and attentive.
My family are truly grateful to all the staff.
20 February 2025
My mother suffers from advanced dementia and her care in Jack Dormand is excellent. She is treated with care, kindness and dignity. I cannot fault any of the staff at the home they are all kind and caring. The facilities and activities are first class. I would recommend this home to anyone.
24 January 2025
Mam is so well looked after here. Carers are so caring, they know mam so well. The carers go above and beyond in their care of mam. The place itself has such a welcoming and friendly atmosphere. We are so happy with mam's care.
Latest Reviews for Jack Dormand Care Home
29 April 2026
My husband was shown kindness and respect by all staff. She enjoyed the food and the conversations. Couldn't have been treated any better. Thank you all.
29 April 2026
Always a very pleasant visit to home. Staff very friendly and approachable. Happy to answer questions and very helpful, especially Keith.
29 April 2026
I am extremely satisfied and happy in respect of the care my mother in law receives at Jack Dormand care home on a constant high standard. All the staff interact well with her with very high interaction and involvement levels. The communication from the staff to all our family visitors is to be
commended. Entertainment and activities are very good. Keep up the good work.
29 April 2026
This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is a pleasure to see any experience. The entertainment and activities are first class with a very pleasant and caring activity team. The staff on my mams unit are
excellent and such lovely people. Communication is first class. So happy mam is so obviously cared for and loved.
19 March 2026
Daughter of Clare. I feel mom is very well cared for and well respected. and treated with dignity.
19 March 2026
Excellent care given to my friend. She enjoys the entertainment and the food. The staff are always friendly and look after my friend with dignity and respect and she is well cared for. Top marks deserved by everyone at Jack Dormand.
18 February 2026
Jack Dormand Care Home in Peterlee provides outstanding care in a warm and supportive environment. My brother is a resident there, and I am continually reassured by the kindness, professionalism and compassion shown by all staff.
The team take the time to truly understand residents as individuals,
treating them with dignity and respect at all times. The home is clean, welcoming and well managed, with excellent communication and a real sense of community. I would highly recommend Jack Dormand Care Home to anyone seeking high-quality care for a loved one.
26 January 2026
Fantastic home very welcoming and clean and friendly staff.
26 January 2026
Superb staff.
15 January 2026
Carers and staff have been lovely and caring very homely. Any issues been delt with quickly and with kindness.
16 December 2025
From the minute we walked through the door we were welcomed with warmth and hospitality. My brother-in-law Paul was constantly telling me how happy he was here. The whole team made us welcome and as we were here for the day we were provided with lovely well cooked food. All the residents seemed very
happy and very chatty. The rooms and all comminal rooms were beautifully decorated and everything was clean and homely. The atmosphere was calm and caring and the facilities exceptional.
16 December 2025
From the beginning of our visit to the end we received genuine warmth and hostpitality with understated professionalism. A rare thing. The team is also highly motivated and uses this to enhance the environment through a creative 'mindset' to make the rooms a bit special. I genuinely believe this
creativity has a positive effect on the patients mental health which is evidentous through my brother Paul.
26 September 2025
Everything related to my sisters care is excellent regarding her care at a difficult time. My sister is always treated with dignity and care.
26 September 2025
Everything we have seen about the home has been really excellent. From his care, looking after him as well as all the staff are very kind and friendly and very caring. Hoping that it all continues and everything stays as good as it is.This is another exceptional care home. Many thanks.
26 September 2025
My uncle came into the home for six weeks respite as he hasn't been feeling well. The home has been very welcoming towards him and myself. The staff are very friendly caring and helpful in meeting his care needs. He has settled from day one and in my opinion is enjoying relaxing, watching his TV in
bed. I think this care home was definitely the right choice.
24 September 2025
My friend is a resident, and this care home has an excellent level of care shown to residents. All the staff are brilliant and provide everything the residents need. My friend is happy living there, and when we visit, we are made welcome by everyone. The home is very clean, and what makes it special
is the care that all the staff provide.
20 June 2025
The care and support is exceptional. All the staff are caring and very professional if and when there is a problem the staff go that extra mile to try and resolve the issue. I am happy and content my son is receiving the best of care.
16 June 2025
Absolutely outstanding service.
My father was treated with care and kindness and so was my family.
I was able to stay with dad overnight and the night staff were helpful and attentive.
My family are truly grateful to all the staff.
20 February 2025
My mother suffers from advanced dementia and her care in Jack Dormand is excellent. She is treated with care, kindness and dignity. I cannot fault any of the staff at the home they are all kind and caring. The facilities and activities are first class. I would recommend this home to anyone.
24 January 2025
Mam is so well looked after here. Carers are so caring, they know mam so well. The carers go above and beyond in their care of mam. The place itself has such a welcoming and friendly atmosphere. We are so happy with mam's care.