
The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs,...
Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Jack Dormand.
The catering team at Jack Dormand understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.
The dedicated and professional care team at Jack Dormand likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Jack Dormand, they encourage residents to take an active role in the Peterlee community.
Care Provided by Jack Dormand Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jack Dormand Care Home for full pricing details and T&Cs.
Contact Jack Dormand Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Ann Marie Shillaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
Jack Dormand Care Home Reviews (104)
Jack Dormand Care Home has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years.
Over all time Jack Dormand Care Home has 104 reviews.
The meals are varied, and menus are excellent.
The activities are great for keeping the residents minds active and motivation
The meals are varied, and menus are excellent.
The activities are great for keeping the residents minds active and motivation
The care received by my friend is excellent, given with dignity and respect. The staff are brilliant and the home is clean and comfortable. There is always a choice of food available for the residents and plenty of activities to stimulate them with singers, outings and other things for them to...
The care received by my friend is excellent, given with dignity and respect. The staff are brilliant and the home is clean and comfortable. There is always a choice of food available for the residents and plenty of activities to stimulate them with singers, outings and other things for them to enjoy. All in all I would say this care home is excellent.
Many thanks for your kind words it is greatly appreciated
I can not fault the home and staff for the care and support my uncle received. From day 1 he was made to feel comfortable and cared for. He said he felt like he was living in a 5 star hotel and made friends with other resident quickly
I can not fault the home and staff for the care and support my uncle received. From day 1 he was made to feel comfortable and cared for. He said he felt like he was living in a 5 star hotel and made friends with other resident quickly
I find the staff to be friendly, supportive and knowledgeable. The premises are being updated as and when funds permit. I've seen improvements made over the past few months. The meals my mum receives are sufficient and vary. She enjoys them. The entertainment/activities are second to none with...
I find the staff to be friendly, supportive and knowledgeable. The premises are being updated as and when funds permit. I've seen improvements made over the past few months. The meals my mum receives are sufficient and vary. She enjoys them. The entertainment/activities are second to none with something different every day. Overall my mum feels happy and safe and that's what I want from Jack Dormand .
wide virety of entertainment Health issuse delt with quickly
wide virety of entertainment Health issuse delt with quickly
My husband was shown kindness and respect by all staff. She enjoyed the food and the conversations. Couldn't have been treated any better. Thank you all.
My husband was shown kindness and respect by all staff. She enjoyed the food and the conversations. Couldn't have been treated any better. Thank you all.
Always a very pleasant visit to home. Staff very friendly and approachable. Happy to answer questions and very helpful, especially Keith.
Always a very pleasant visit to home. Staff very friendly and approachable. Happy to answer questions and very helpful, especially Keith.
I am extremely satisfied and happy in respect of the care my mother in law receives at Jack Dormand care home on a constant high standard. All the staff interact well with her with very high interaction and involvement levels. The communication from the staff to all our family visitors is to be...
I am extremely satisfied and happy in respect of the care my mother in law receives at Jack Dormand care home on a constant high standard. All the staff interact well with her with very high interaction and involvement levels. The communication from the staff to all our family visitors is to be commended. Entertainment and activities are very good. Keep up the good work.
This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is a pleasure to see any experience. The entertainment and activities are first class with a very pleasant and caring activity team. The staff on my mams unit are...
This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is a pleasure to see any experience. The entertainment and activities are first class with a very pleasant and caring activity team. The staff on my mams unit are excellent and such lovely people. Communication is first class. So happy mam is so obviously cared for and loved.
Daughter of Clare. I feel mom is very well cared for and well respected. and treated with dignity.
Daughter of Clare. I feel mom is very well cared for and well respected. and treated with dignity.
The team take the time to truly understand residents as individuals,...
The team take the time to truly understand residents as individuals, treating them with dignity and respect at all times. The home is clean, welcoming and well managed, with excellent communication and a real sense of community. I would highly recommend Jack Dormand Care Home to anyone seeking high-quality care for a loved one.
Fantastic home very welcoming and clean and friendly staff.
Fantastic home very welcoming and clean and friendly staff.
Superb staff.
Superb staff.
Carers and staff have been lovely and caring very homely. Any issues been delt with quickly and with kindness.
Carers and staff have been lovely and caring very homely. Any issues been delt with quickly and with kindness.
From the minute we walked through the door we were welcomed with warmth and hospitality. My brother-in-law Paul was constantly telling me how happy he was here. The whole team made us welcome and as we were here for the day we were provided with lovely well cooked food. All the residents seemed...
From the minute we walked through the door we were welcomed with warmth and hospitality. My brother-in-law Paul was constantly telling me how happy he was here. The whole team made us welcome and as we were here for the day we were provided with lovely well cooked food. All the residents seemed very happy and very chatty. The rooms and all comminal rooms were beautifully decorated and everything was clean and homely. The atmosphere was calm and caring and the facilities exceptional.
From the beginning of our visit to the end we received genuine warmth and hostpitality with understated professionalism. A rare thing. The team is also highly motivated and uses this to enhance the environment through a creative 'mindset' to make the rooms a bit special. I genuinely believe this...
From the beginning of our visit to the end we received genuine warmth and hostpitality with understated professionalism. A rare thing. The team is also highly motivated and uses this to enhance the environment through a creative 'mindset' to make the rooms a bit special. I genuinely believe this creativity has a positive effect on the patients mental health which is evidentous through my brother Paul.
Everything related to my sisters care is excellent regarding her care at a difficult time. My sister is always treated with dignity and care.
Everything related to my sisters care is excellent regarding her care at a difficult time. My sister is always treated with dignity and care.
Everything we have seen about the home has been really excellent. From his care, looking after him as well as all the staff are very kind and friendly and very caring. Hoping that it all continues and everything stays as good as it is.This is another exceptional care home. Many thanks.
Everything we have seen about the home has been really excellent. From his care, looking after him as well as all the staff are very kind and friendly and very caring. Hoping that it all continues and everything stays as good as it is.This is another exceptional care home. Many thanks.
My uncle came into the home for six weeks respite as he hasn't been feeling well. The home has been very welcoming towards him and myself. The staff are very friendly caring and helpful in meeting his care needs. He has settled from day one and in my opinion is enjoying relaxing, watching his TV in...
My uncle came into the home for six weeks respite as he hasn't been feeling well. The home has been very welcoming towards him and myself. The staff are very friendly caring and helpful in meeting his care needs. He has settled from day one and in my opinion is enjoying relaxing, watching his TV in bed. I think this care home was definitely the right choice.
The care and support is exceptional. All the staff are caring and very professional if and when there is a problem the staff go that extra mile to try and resolve the issue. I am happy and content my son is receiving the best of care.
The care and support is exceptional. All the staff are caring and very professional if and when there is a problem the staff go that extra mile to try and resolve the issue. I am happy and content my son is receiving the best of care.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 10 Jul 2025
HC-One’s Jack Dormand Care Home in Horden, Peterlee, is proud to celebrate Tizzy Taylor’s remarkable achievement of qualifying as a Nurse Associate (NA) and joining the Nursing and Midwifery Council...
There are no upcoming events for Jack Dormand Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Jack Dormand Care Home
- 28 Feb 2023Recipient: Jack Dormand Care Home
Accreditations
There are no accreditations posted yet for Jack Dormand Care Home.
Meet the Team (1)

“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’...
“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Marie joined Jack Dormand as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Jack Dormand.
When asked what she enjoys most about her role, Marie remarked: “I just love having the opportunity to make a positive difference to the lives of our Residents.”
Outside of work, Marie enjoys swimming and spending time with her family.
If you would like to find out more information about Jack Dormand, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Frequently Asked Questions about Jack Dormand Care Home
What types of Care is Jack Dormand Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Jack Dormand Care Home have?
There are 43 Single Rooms.
What are the Facilities & Services at Jack Dormand Care Home?
Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Jack Dormand Care Home to the centre of Peterlee?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jack Dormand Care Home to verify any information. View our terms and conditions. Jack Dormand Care Home has an Enhanced Service -what an Enhanced Service includes.