Jack Dormand Care Home

Having removed my mother from a previous "home", we appealed to Jack Dormand successfully for a place. I can honestly say this was a very positive move, and all at the home, from the care assistant to the management, made Mam and the family welcome. They always answered our questions and "bent over backwards" to make Mum comfy and content. Many thanks.

My mother has been a resident at Jack Dormand for seven months. Her needs and requirements on a daily basis are complex and extensive. The staff treat my mom with care, dignity, professionalism and affection. This care and attention ensure Mom is content, comfortable, clean and as healthy as is possible for her condition. Any medical and physical hygiene issues are dealt with quickly.

Jack Dormand is a wonderful, friendly, welcoming care home. My grandad has been in the home for over a year. He has settled in lovely. The staff are brilliant and the management. Families are made to feel very welcome.

Since day one, when my dad came into Jack Dormand Care Home, he has been treated with respect and really well, in fact, all our family have. We find the staff friendly and courteous. My dad always praises the meals and the dining room.

I can recommend Jack Dormand highly; the staff and the care the residents receive are phenomenal.

My mam and dad were both in the home. Unfortunately, my dad died on 21st December 2021. I was astounded at the number of care staff who stood outside to show respect on the day of my dad's funeral. It made us really proud of how much they respected my dad. My mam is still in the home, and the staff are marvellous with her. She has dementia, and they are so understanding and caring with her. Two of the carers, in particular, go into her room and give her a kiss and a cuddle before they go home. Their care is excellent.

A lovely, homely home, brilliant staff, and management. Families are made to feel like part of their family. Nothing is too much trouble. We as a family can rest assured that our loved ones are being cared for. Kindness is there in spadefuls.

Very happy with care my mum has received in the last 14 weeks.

Care and support for my mam has been excellent and she is treated with great dignity. Mam's family are always treated very well.

Excellent care and support for my mams vascular dementia.

Very good service, everything is handled very well. Friendly staff. My mum is very happy here.

The care home has treated my parents with respect and care and have been very friendly with family. I have felt happy my parents are here being taken care of properly.

Our grateful thanks go to all those who work there.

Hopefully, visiting will return at some point in the future so I am able to hold her hand, give her a loving cuddle and kiss. Thanks to everyone, nurses, carers, cleaners and admin.

Jack Dormand Care Home is above commendable. It makes other care homes in the area seem inadequate and sub-standard. My friend was, when active, an outdoor man but this has been catered for really well and he is still his happy self. The staff treat him like family and that includes the manager and admin staff. When I am in need of total care, I pray they will have room for me.

My mother is quite happy in the home. She is treated with the dignity and care she deserves. The activities are excellent. I cannot praise the staff enough, neither can my mother's brothers and sisters who are really happy with the care she gets. Once again Thank you HC One.

High-quality care delivered in a compassionate way. The family fully involved in all aspects of care. Resident treated with dignity and respect in a safe and secure environment.

Thanks, everyone.

Very caring helpful staff, nothing seems to be too much trouble. It is a difficult period and they are trying to be supportive of residents needs.

Great staff can't do enough for everyone. Very clean and friendly.