
The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs,...
Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Jack Dormand.
The catering team at Jack Dormand understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.
The dedicated and professional care team at Jack Dormand likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Jack Dormand, they encourage residents to take an active role in the Peterlee community.
Care Provided by Jack Dormand Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jack Dormand Care Home for full pricing details and T&Cs.
Contact Jack Dormand Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Ann Marie Shillaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
Jack Dormand Care Home Reviews (104)
Jack Dormand Care Home has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years.
Over all time Jack Dormand Care Home has 104 reviews.
I would like to thank HC One for the care of looking after my nana. The staff show dignity and respect to all residents and family who come to the home.l I would recommend the HC One group to any family and friends who need 24-hour care.
I would like to thank HC One for the care of looking after my nana. The staff show dignity and respect to all residents and family who come to the home.l I would recommend the HC One group to any family and friends who need 24-hour care.
The staff are super friendly and can't help enough. I feel very content to leave my mother in the staffs very capable hands. My mother is here for rehabilitation and after the first day, we saw a big improvement in her. I would recommend this care home as I feel they actually do care.
The staff are super friendly and can't help enough. I feel very content to leave my mother in the staffs very capable hands. My mother is here for rehabilitation and after the first day, we saw a big improvement in her. I would recommend this care home as I feel they actually do care.
From entry to leaving, first-class care. Could not have asked for better. Really excellent. Would recommend Jack Dormand care home and it's staff to anybody needing help and care.
From entry to leaving, first-class care. Could not have asked for better. Really excellent. Would recommend Jack Dormand care home and it's staff to anybody needing help and care.
Extremely friendly care home with diligent, compassionate and hard working support staff who seem to genuinely care for my grandmother as a person.
Extremely friendly care home with diligent, compassionate and hard working support staff who seem to genuinely care for my grandmother as a person.
My wife has been a resident for a little over a month and I'm so pleased that she was recommended as I have recommended a friend. All staff are terrific and go beyond the call of duty. Nothing is too much trouble for them. The manager has some great ideas and keeps a good ship.
My wife has been a resident for a little over a month and I'm so pleased that she was recommended as I have recommended a friend. All staff are terrific and go beyond the call of duty. Nothing is too much trouble for them. The manager has some great ideas and keeps a good ship.
I would definitely recommend this care home to anyone. They looked after my father brilliantly right up to the day he passed away, 1st December 2017. Anything we wanted they were there to help straight away. I cannot thank them enough for all their help and making my Dads end of life more...
Kind regards.
What can I say. The Jack Dormand Care Home and it’s wonderful staff are second to none. My 98 year old Grandad was cared for in his final week. After a distressing four months in hospital and care facilities he was moved to this fantastic care facility. The team at Jack Dormand cared for him like...
What can I say. The Jack Dormand Care Home and it’s wonderful staff are second to none. My 98 year old Grandad was cared for in his final week. After a distressing four months in hospital and care facilities he was moved to this fantastic care facility. The team at Jack Dormand cared for him like he was one of their own family. Nothing was to much. The home has a were homely feel. The staff were not only caring of my Grandad, but also of me and my mum. We live in the south of England. They kept us up to date of all of his care. When he sadly passed and we visited the Home, we were treated with great kindness an compassion. Thank you so much to all of the staff.
The rooms were nice and the food was nice and the activities were good.
All in all, a very well run home.
Thank you.
The rooms were nice and the food was nice and the activities were good.
All in all, a very well run home.
Thank you.
Staff are very friendly and approachable. They are efficient, caring and will go that extra mile. My husband has only been in 3 months and found it hard to settle but with patience and understanding, and giving him dignity and respect he is adjusting well.
I am regularly informed of his progress...
Staff are very friendly and approachable. They are efficient, caring and will go that extra mile. My husband has only been in 3 months and found it hard to settle but with patience and understanding, and giving him dignity and respect he is adjusting well.
I am regularly informed of his progress and of any changes in his needs. I cannot fault the care my husband receives.
My wife enjoys the occasional trip out...
My wife enjoys the occasional trip out and returns very happy. She is so missed at home by me and the family but we are all very happy with the care she receives, which is second to none. I have very little knowledge of other homes.
Her care has been excellent and all staff have been caring and compassionate.
They have treated us as family and I have found this care establishment to be faultless in all aspects.
Her care has been excellent and all staff have been caring and compassionate.
They have treated us as family and I have found this care establishment to be faultless in all aspects.
Everyone is very kind and caring and treat us both as part of the family.
Everyone is very kind and caring and treat us both as part of the family.
My mum is a resident at Jack Dormand Care Home and has been there for just under a year. It is her new home and she has settled really well. Nothing at all is a bother to the staff. If mum wants an ice-cream they take her to the shop. If she doesn't fancy her dinner, then they will get her...
My mum is a resident at Jack Dormand Care Home and has been there for just under a year. It is her new home and she has settled really well. Nothing at all is a bother to the staff. If mum wants an ice-cream they take her to the shop. If she doesn't fancy her dinner, then they will get her something else. Her hair is done every week and she can have as many baths as she wants. She loves the staff but what is more important the staff really love her too.
I am very pleased with the service provided by all involved. The staff do everything they can to keep my father safe and happy.
5 star.
I am very pleased with the service provided by all involved. The staff do everything they can to keep my father safe and happy.
5 star.
Caring, helpful staff who did all they could to make my mother comfortable. Nice room, always warm and cosy. It was nice to be able to put pictures and personal items around the place, to make mam feel at home.
Caring, helpful staff who did all they could to make my mother comfortable. Nice room, always warm and cosy. It was nice to be able to put pictures and personal items around the place, to make mam feel at home.
Mam moved into Jack Dormand Care Home in November 2016. The care she receives is excellent. She has some challenging behaviours that the care staff are always supportive, patient and caring. Any issues are handled immediately and resolved. I would recommend the home to friends and family for their...
Mam moved into Jack Dormand Care Home in November 2016. The care she receives is excellent. She has some challenging behaviours that the care staff are always supportive, patient and caring. Any issues are handled immediately and resolved. I would recommend the home to friends and family for their relatives.
I found every aspect of the care home exceptional, including cleanliness, support, food, care, time given to dad and the dignity and respect shown.
The management and care team were the most caring and personable...
I found every aspect of the care home exceptional, including cleanliness, support, food, care, time given to dad and the dignity and respect shown.
The management and care team were the most caring and personable people I have ever had the pleasure of meeting.
I wouldn't hesitate to recommend the Jack Dormand Care Home.
We find the staff very friendly, helpful and extremely good at their jobs. They take the time to not only get to know the residents but to get to know their families as well. The activities for the residents are varied and well organised.
We find the staff very friendly, helpful and extremely good at their jobs. They take the time to not only get to know the residents but to get to know their families as well. The activities for the residents are varied and well organised.
The staff are great, taking excellent care of my grandma. She loves living there with all the excellent facilities.
The staff are great, taking excellent care of my grandma. She loves living there with all the excellent facilities.
Great staff look after my mother very well, can't ask for better.
Great staff look after my mother very well, can't ask for better.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 10 Jul 2025
HC-One’s Jack Dormand Care Home in Horden, Peterlee, is proud to celebrate Tizzy Taylor’s remarkable achievement of qualifying as a Nurse Associate (NA) and joining the Nursing and Midwifery Council...
There are no upcoming events for Jack Dormand Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Jack Dormand Care Home
- 28 Feb 2023Recipient: Jack Dormand Care Home
Accreditations
There are no accreditations posted yet for Jack Dormand Care Home.
Meet the Team (1)

“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’...
“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Marie joined Jack Dormand as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Jack Dormand.
When asked what she enjoys most about her role, Marie remarked: “I just love having the opportunity to make a positive difference to the lives of our Residents.”
Outside of work, Marie enjoys swimming and spending time with her family.
If you would like to find out more information about Jack Dormand, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jack Dormand Care Home to verify any information. View our terms and conditions. Jack Dormand Care Home has an Enhanced Service -what an Enhanced Service includes.