
The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs,...
Care Provided by Jack Dormand Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jack Dormand Care Home for full pricing details and T&Cs.
Contact Jack Dormand Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Ann Marie Shillaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
Jack Dormand Care Home Reviews (101)
Jack Dormand Care Home has a Review Score of 9.9 (9.923) out of 10, based on 25 reviews in the last 2 years.
Over all time Jack Dormand Care Home has 101 reviews.
Always very friendly and most welcoming. Lovely atmosphere. Staff very approachable. When you leave you'll have a big smile on your face.
I am so glad we chose Jack Dormand's Care Home.
The facilities are great - my mother's needs are well met.
Thank you.
No complaints and I would recommend this home to anyone who asked my opinion on it.
Very good staff can't do enough for the residents.
Fabulous care home, staff are so great and are so loving with their care. My little lady couldn't be in a better place.
All of the staff at Jack Dormand Care Home are really caring and look after my husband well. His quality of life has improved since his admission.
This care home is a very well run home. The staff and management are excellent and can only be praised for their patience and expertise.
I can't praise the staff and care more highly for the care and attention to detail for my mother.
The care and assistance the staff provide are excellent.
Having not had much experience with care homes, as a family, we are delighted with the care my mother is having. We can only say thanks to the staff for the way they go about there job. It can't be easy.
Extremely satisfied with the care, my sister is taken care of.
With my mother being in the care home for the last four months, we are very happy with the way she is being cared for. Due to the hardworking staff, my mother is very happy being there. She gets out on plenty of trips with the staff, she enjoys the food which has a good menu. Overall, the best care home in County Durham.
The home itself is very clean and tidy, and you have the feeling of being made very welcome whatever time you visit.
The food from what I have seen is varied and looks very well cooked.
As I live a long way away, it fills me with comfort knowing my Father is in such good hands.
I find the manager and staff very good in all they do, so much I have told my family if I ever need to be cared for in a nursing home choose Jack Dormand Care Home.
Wonderful home, all of the staff are out of this world; very attentive and helpful. I cannot fault the home and staff in any way at all. They take a lot of the stress away from our family as we know our mother is very well cared for and we need not worry.
What a fabulous care home! I have never met a more friendly and helpful set of staff. My nanna is here for rehabilitation after a stay in hospital, and after day one I have seen a massive change in her, she is smiling and looks much better in herself! This can be only due to the infectious happiness radiating from the team. They are a breath of fresh air. The facilities are great too! With multiple common rooms and TV's music and more. I know my nanna will continue to enjoy her stay here.
I would like to thank HC One for the care of looking after my nana. The staff show dignity and respect to all residents and family who come to the home.l I would recommend the HC One group to any family and friends who need 24-hour care.
The staff are super friendly and can't help enough. I feel very content to leave my mother in the staffs very capable hands. My mother is here for rehabilitation and after the first day, we saw a big improvement in her. I would recommend this care home as I feel they actually do care.
From entry to leaving, first-class care. Could not have asked for better. Really excellent. Would recommend Jack Dormand care home and it's staff to anybody needing help and care.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 10 Jul 2025
HC-One’s Jack Dormand Care Home in Horden, Peterlee, is proud to celebrate Tizzy Taylor’s remarkable achievement of qualifying as a Nurse Associate (NA) and joining the Nursing and Midwifery Council...
There are no upcoming events for Jack Dormand Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Jack Dormand Care Home
- 28 Feb 2023Recipient: Jack Dormand Care Home
Accreditations
There are no accreditations posted yet for Jack Dormand Care Home.
Meet the Team (1)

“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Marie joined Jack Dormand as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Jack Dormand.
When asked what she enjoys most about her role, Marie remarked: “I just love having the opportunity to make a positive difference to the lives of our Residents.”
Outside of work, Marie enjoys swimming and spending time with her family.
If you would like to find out more information about Jack Dormand, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jack Dormand Care Home to verify any information. View our terms and conditions. Jack Dormand Care Home has an Enhanced Service -more info.