
The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



The staff treat my mom with care, dignity, professionalism and affectionJ P(Daughter of Resident/Service User)



Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs,...
Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care.
The home offers a comfortable environment for all residents with many living areas overlooking the coast. The onsite hair salon, wellbeing programme and lovely garden are a favourite amongst the residents.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Jack Dormand.
The catering team at Jack Dormand understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.
The dedicated and professional care team at Jack Dormand likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Jack Dormand, they encourage residents to take an active role in the Peterlee community.
Care Provided by Jack Dormand Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 43 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jack Dormand Care Home for full pricing details and T&Cs.
Contact Jack Dormand Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Ann Marie Shillaw (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (43)
Jack Dormand Care Home Reviews (104)
Jack Dormand Care Home has a Review Score of 9.9 (9.888) out of 10, based on 28 reviews in the last 2 years.
Over all time Jack Dormand Care Home has 104 reviews.
My mother has been in several care homes, of which this is definitely the best. I would recommend it without reservation. The staff are caring, friendly and very professional. I have a high degree of confidence in them. The home feels like a genuine home for resident. Their bedrooms could be a...
My mother has been in several care homes, of which this is definitely the best. I would recommend it without reservation. The staff are caring, friendly and very professional. I have a high degree of confidence in them. The home feels like a genuine home for resident. Their bedrooms could be a little bigger, but one, of course, understands the pressure of space, this is a minor point only. Overall, very happy.
My mam is cared for with genuine affection from the hard-working staff at Jack Dormand. I know I leave her in safe hands.
My mam is cared for with genuine affection from the hard-working staff at Jack Dormand. I know I leave her in safe hands.
Thanks.
Thanks.
Always very friendly and most welcoming. Lovely atmosphere. Staff very approachable. When you leave you'll have a big smile on your face.
Always very friendly and most welcoming. Lovely atmosphere. Staff very approachable. When you leave you'll have a big smile on your face.
I am so glad we chose Jack Dormand's Care Home.
I am so glad we chose Jack Dormand's Care Home.
The facilities are great - my mother's needs are well met.
Thank you.
The facilities are great - my mother's needs are well met.
Thank you.
No complaints and I would recommend this home to anyone who asked my opinion on it.
No complaints and I would recommend this home to anyone who asked my opinion on it.
Very good staff can't do enough for the residents.
Very good staff can't do enough for the residents.
Fabulous care home, staff are so great and are so loving with their care. My little lady couldn't be in a better place.
Fabulous care home, staff are so great and are so loving with their care. My little lady couldn't be in a better place.
All of the staff at Jack Dormand Care Home are really caring and look after my husband well. His quality of life has improved since his admission.
All of the staff at Jack Dormand Care Home are really caring and look after my husband well. His quality of life has improved since his admission.
This care home is a very well run home. The staff and management are excellent and can only be praised for their patience and expertise.
This care home is a very well run home. The staff and management are excellent and can only be praised for their patience and expertise.
I can't praise the staff and care more highly for the care and attention to detail for my mother.
I can't praise the staff and care more highly for the care and attention to detail for my mother.
The care and assistance the staff provide are excellent.
The care and assistance the staff provide are excellent.
Having not had much experience with care homes, as a family, we are delighted with the care my mother is having. We can only say thanks to the staff for the way they go about there job. It can't be easy.
Having not had much experience with care homes, as a family, we are delighted with the care my mother is having. We can only say thanks to the staff for the way they go about there job. It can't be easy.
Extremely satisfied with the care, my sister is taken care of.
Extremely satisfied with the care, my sister is taken care of.
With my mother being in the care home for the last four months, we are very happy with the way she is being cared for. Due to the hardworking staff, my mother is very happy being there. She gets out on plenty of trips with the staff, she enjoys the food which has a good menu. Overall, the best care...
With my mother being in the care home for the last four months, we are very happy with the way she is being cared for. Due to the hardworking staff, my mother is very happy being there. She gets out on plenty of trips with the staff, she enjoys the food which has a good menu. Overall, the best care home in County Durham.
The home itself is very clean and tidy, and you have the feeling of being made very welcome whatever time you visit.
The food from what I have seen is varied and looks very well cooked.
As I live a long way away,...
The home itself is very clean and tidy, and you have the feeling of being made very welcome whatever time you visit.
The food from what I have seen is varied and looks very well cooked.
As I live a long way away, it fills me with comfort knowing my Father is in such good hands.
I find the manager and staff very good in all they do, so much I have told my family if I ever need to be cared for in a nursing home choose Jack Dormand Care Home.
I find the manager and staff very good in all they do, so much I have told my family if I ever need to be cared for in a nursing home choose Jack Dormand Care Home.
Wonderful home, all of the staff are out of this world; very attentive and helpful. I cannot fault the home and staff in any way at all. They take a lot of the stress away from our family as we know our mother is very well cared for and we need not worry.
Wonderful home, all of the staff are out of this world; very attentive and helpful. I cannot fault the home and staff in any way at all. They take a lot of the stress away from our family as we know our mother is very well cared for and we need not worry.
What a fabulous care home! I have never met a more friendly and helpful set of staff. My nanna is here for rehabilitation after a stay in hospital, and after day one I have seen a massive change in her, she is smiling and looks much better in herself! This can be only due to the infectious...
What a fabulous care home! I have never met a more friendly and helpful set of staff. My nanna is here for rehabilitation after a stay in hospital, and after day one I have seen a massive change in her, she is smiling and looks much better in herself! This can be only due to the infectious happiness radiating from the team. They are a breath of fresh air. The facilities are great too! With multiple common rooms and TV's music and more. I know my nanna will continue to enjoy her stay here.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 11 Nov 2025
HC-One’s Jack Dormand Care Home in Horden, County Durham, has been embracing creativity and community spirit ahead of Remembrance Day, thanks to the fantastic support of local college students. Over...
- 10 Jul 2025
HC-One’s Jack Dormand Care Home in Horden, Peterlee, is proud to celebrate Tizzy Taylor’s remarkable achievement of qualifying as a Nurse Associate (NA) and joining the Nursing and Midwifery Council...
There are no upcoming events for Jack Dormand Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Jack Dormand Care Home
- 28 Feb 2023Recipient: Jack Dormand Care Home
Accreditations
There are no accreditations posted yet for Jack Dormand Care Home.
Meet the Team (1)

“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’...
“For me, kindness means treating everyone you come into contact with equally and with respect and dignity.”
Marie has gained over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Marie joined Jack Dormand as Home Manager as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Jack Dormand.
When asked what she enjoys most about her role, Marie remarked: “I just love having the opportunity to make a positive difference to the lives of our Residents.”
Outside of work, Marie enjoys swimming and spending time with her family.
If you would like to find out more information about Jack Dormand, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jack Dormand Care Home to verify any information. View our terms and conditions. Jack Dormand Care Home has an Enhanced Service -what an Enhanced Service includes.