Latest Reviews for Downlands
29 January 2026
I cannot speak too highly of the kindness and care my wife received during her stay of over two years at Downlands.
She was admitted with advanced dementia and had her every needs catered for by the dedicated and friendly staff at the Home.
She was always treated with dignity and respect in what
were at times difficult and stressful circumstances.
I was always given a warm welcome by the Manager and Staff whenever I visited the Home, and I would like to express my grateful
thanks to all at Downlands for taking such good care of my wife throughout the final years of her long battle with dementia.
15 January 2026
My husband and I cannot praise Grace and the team enough whilst they cared for our Uncle who moved in to Downlands in October 2025. He has never looked more comfortable and well fed thanks to the care and attention the team gave him. He constantly had wonderful people looking out for him and caring
for his day to day needs. Everyone of the team from Grace to the nurses, carers and chef were all amazing and what a wonderful job they do...thank you so much.
13 January 2026
The staff are really friendly, patient and kind with the residents, and the care seems very tailored to everyone's specific needs and personalities. Also they make guests feel very welcome. Special mention to Grace, Arleen and Smitha, very special people.
09 January 2026
We are very impressed with the care provided by all of the staff at Downlands. Our mum is well looked after and is able to socialise with the other residents and join in activities when she feels well enough. All of the staff are caring and attentive and we couldn't have hoped for more.
30 September 2025
I cannot thank the management and staff enough for the care and compassion they showed. They made it feel like a home from home and all the staff work hard, they are friendly, and I wouldn't hesitate to recommend them to take care of your loved one.
10 September 2025
My husband received the most wonderful care for the 2 1/2 weeks that he spent in Downlands
The Manager & all the staff were so kind to him & myself & my family. There were many shows of kindness such as the name on his door with a painting of an angler as they had asked about his former hobbies &
the posy left of his bed when my daughter & I made our final visit.
04 August 2025
Ever since my mother moved to Downlands I have been repeatedly impressed with the level of care she has received. The staff are always so respectful of the needs of all residents and visitors alike. Everyone is so accommodating and friendly, that I find this particular nursing home to be outstanding
in all areas. I am kept informed if there is anything that needs my involvement or if I need to be notified of any changes. I genuinely feel happy that my mother is receiving the best possible care in a respectful environment that is both friendly and professional at all times. The staff are incredibly compassionate and I am so very grateful that my mother is happy and comfortable and supported by such wonderful people. The chef is amazing and creates beautiful cakes when there are occasions to celebrate and the meals are nutritious, home cooked, and tailored to individual needs. The manager is so nice and welcoming and has a fantastic team beside her supporting the residents.
07 July 2025
Although no longer able to cope at home, my mother was initially reluctant to go to a Nursing Home. However, she settled in well at Downlands, which I believe was mainly due to the excellent care and kindness she received there. The staff team is very stable, which allowed my mother to become
familiar with and build up relationships with the individual team members. There are different activities and opportunities to socialise on offer each day, and residents are invited to take part if they feel able to. The home is well-led by the manager, and all my mother's medical and other needs were addressed promptly and efficiently as and when they arose. I would highly recommend Downlands Nursing Home as a place where the staff truly care about their residents. Thank you very much to all at Downlands!
23 April 2025
Thank you to all the wonderful staff at Downlands for looking after my aunt with such kindness, compassion and outstanding nursing care. When she moved in the chef visited her to ask her what she liked to eat and she has continued to enjoy delicious home cooked meals each day that she really enjoys.
The home's activity worker also spent time with her when she moved in to find out about her life story, her likes and interests and routines and also asked us, her family. All staff know her well and this is really reassuring for us as a family to know that she is so well looked after. My aunt enjoys spending time in the lounge with other residents, and she joins in with the home's activities and is always busy doing something that she enjoys! The home was also keen that we personalised her room and she is very happy to have her things around her. The home's communication with our family has been excellent. We would highly recommend Downlands it is an outstanding nursing home.
15 April 2025
My mother moved to Downlands in November 2024, for end of life care. During her time here she was treated with great dignity and respect. The staff took care to respond to her needs as her health deteriorated. I was comforted to know that my Mum was safe and comfortable. At the end of her life Mum
was treated with sensitivity and compassion. I couldn't ask for anything more. A big thank you to all of the staff at Downlands.
03 April 2025
Downlands looked after our dad at the end of his life. He was treated at all times with the greatest respect and kindness. Every member of staff was warm and welcoming; we knew dad was in safe hands, and for this we will be forever grateful.
10 March 2025
We are very grateful to everyone at Downlands for their kindness and cannot recommend them enough. Mum was deteriorating quickly yet her doctor believed she wasn't palliative, so we initially planned for respite. Downlands quickly saw this as a possibility and the discussion with the family of
palliative care was done with great sensitivity. She was only there 4 days but we are glad we got her there in time so she could receive the care she needed. The manager was kind and patient throughout, helping us feel confident she would be in the best hands. We could see a small change in her there - she looked cleaner and more comfortable than she had in weeks. Everyone was kind and patient when feeding her, as it was becoming challenging. They offered us food, drinks and bedding as we sat by her during her final night, even providing a spare room so we could have somewhere quiet nearby to nap. Nurses would come in regularly and there were no delays with administering medicines.
24 January 2025
We are so grateful to the wonderful caring staff at Downlands who made our Mother's final months so comfortable. Mum had Alzheimer's, so found it difficult to settle at first but the staff were so patient and always smiling so she soon began to feel at home. She was placed there after spending 61/2
weeks in hospital and immediately started to enjoy food again despite needing a puree diet as the fantastic chef purees home-cooked meals. The staff treat everyone as one big family. They were so friendly to my brother and I who visited regularly. The manager is always welcoming and ready to talk things through. The nurses were so caring towards Mum and ensured she was free from pain and comfortable. Highly recommend this nursing home to everyone, we couldn't have asked for more caring palliative care. The staff are always consistent which really helped Mum feel safe. Thank you Downlands for looking after Mum and supporting us in saying goodbye.
13 January 2025
My mum spent the last week of her life at Downlands. When we were looking for palliative care homes the week before mum was admitted, I visited Downlands and it felt so comforting as soon as we entered the front door. The Manager and her staff are wonderful, so kind and attentive. The home itself
won't be the most attractive but the staff more than make up for it. I am so pleased I chose Downlands for mums last few days and would recommend it to anyone looking for care for their loved ones.
21 October 2024
Our mum spent her last 14 days at Downlands. The end-of-life care that she received was excellent. The staff were so caring and respectful of mum. They worked very collaboratively with us and the live-in carer who had supported her previously. It was impressive that they were so open to learning
from and with people with previous knowledge of mum. Whenever we highlighted something that she would want (e.g. specific music; her curtains being open) they implemented this immediately. Mum was not keen to eat and they found ways to try to encourage her whilst respecting any clear 'no' - however communicated. In the final hours of her life, they were beautifully gentle, caring and respectful (of both her and her children). Their communication with us was reassuring, caring and gently clear. As a consequence, the end of mum's life was peaceful and loving. We are so pleased we chose Downlands, a well-managed home, for our mum's last days.
10 September 2024
We knew Downlands would be my mum's final home and feel incredibly lucky to have had the opportunity to place her there. In her final few weeks, she was treated with the utmost dignity, respect and most importantly, gentle care and kindness. The team are extraordinary in all aspects of their work.
Despite not being able to eat a great deal, the chef prepared her an appropriate meal at all times, not deterred by it returning with only a spoonful taken. The manager is a joy. I would like to thank every person who took care of my lovely mum, they were all beautiful souls who made her final days and final hours comfortable, pain-free and dignified. We in all honesty couldn't have asked for more.
21 August 2024
The care and comfort my Mum received from the manager and the entire team at Downlands was outstanding.
Mum spent her final days with dignity and I take great relief knowing that her pain relief was managed and she was in a home from home. The communication I received along with the support from
absolutely everyone I encountered was so reassuring to us all and I would highly recommend Downlands. The individual rooms are homely and you can add familiar touches. The new extension will be amazing. When Mum needed to make a trip to A&E a lovely carer went with her and stayed with her for many hours beyond her working day until I could get there! That special carer when I return to see everybody have my special thanks along with all those from the day and night teams who looked after every aspect of Mum's care. I am so glad I found Downlands!
27 June 2024
Downlands was recommended to me as a suitable place for my husband's care. It includes palliative care/24-hour nursing care. He had a terminal brain tumour. The Manager showed my son around and we chose a room. She took me to the hospital saw my husband and left. She returned later and told me an
ambulance would take us out at 3:00 pm and transport us to the home. 2:55 pm the paramedics took us to the ambulance and onto Downlands. She managed in a few hours to get my husband discharged. I would recommend Downlands to anybody and have done so. the staff are second to none. The cleaning and laundry ladies, chef, handyman, all the carers, the nursing staff and local doctors. Wonderful people all of them and bless them all. My husband survived longer than expected because of the exceptional care he received.
29 April 2024
My dad was at Downlands for 6 months he was end of life care. He was treated with respect and dignity by the staff. The food was very nice his room was always clean and tidy, and activities were run most days. The home is well run and the management nurses and care workers were always available to
help and answer any concerns. My sister and I are so pleased we chose this home for my dad.
04 April 2024
My husband had been in Downlands Nursing Home from December 2015 when my mum had a stroke in July 2022 and I was fortunate to get her a placement there too. Following the stroke, Mum was confined to a hospital bed and told she would not walk again. Luckily the staff at Downlands could see her
flexibility and, when she said she could walk to the toilet, they supported her to try. It wasn’t long before she was able to walk with her frame to the lounge each day. It's never easy for a person with dementia to move to a nursing home but the friendly and attentive staff made sure Mum settled in with their happy faces, the meals she enjoyed, entertainment with other residents in the lounge, and excellent nursing care. Having both my husband and my mum in a nursing home was both upsetting and challenging for me to cope with. I will always be thankful they were in Downlands as the staff there supported me every step of my journey.
Latest Reviews for Downlands
29 January 2026
I cannot speak too highly of the kindness and care my wife received during her stay of over two years at Downlands.
She was admitted with advanced dementia and had her every needs catered for by the dedicated and friendly staff at the Home.
She was always treated with dignity and respect in what
were at times difficult and stressful circumstances.
I was always given a warm welcome by the Manager and Staff whenever I visited the Home, and I would like to express my grateful
thanks to all at Downlands for taking such good care of my wife throughout the final years of her long battle with dementia.
15 January 2026
My husband and I cannot praise Grace and the team enough whilst they cared for our Uncle who moved in to Downlands in October 2025. He has never looked more comfortable and well fed thanks to the care and attention the team gave him. He constantly had wonderful people looking out for him and caring
for his day to day needs. Everyone of the team from Grace to the nurses, carers and chef were all amazing and what a wonderful job they do...thank you so much.
13 January 2026
The staff are really friendly, patient and kind with the residents, and the care seems very tailored to everyone's specific needs and personalities. Also they make guests feel very welcome. Special mention to Grace, Arleen and Smitha, very special people.
09 January 2026
We are very impressed with the care provided by all of the staff at Downlands. Our mum is well looked after and is able to socialise with the other residents and join in activities when she feels well enough. All of the staff are caring and attentive and we couldn't have hoped for more.
30 September 2025
I cannot thank the management and staff enough for the care and compassion they showed. They made it feel like a home from home and all the staff work hard, they are friendly, and I wouldn't hesitate to recommend them to take care of your loved one.
10 September 2025
My husband received the most wonderful care for the 2 1/2 weeks that he spent in Downlands
The Manager & all the staff were so kind to him & myself & my family. There were many shows of kindness such as the name on his door with a painting of an angler as they had asked about his former hobbies &
the posy left of his bed when my daughter & I made our final visit.
04 August 2025
Ever since my mother moved to Downlands I have been repeatedly impressed with the level of care she has received. The staff are always so respectful of the needs of all residents and visitors alike. Everyone is so accommodating and friendly, that I find this particular nursing home to be outstanding
in all areas. I am kept informed if there is anything that needs my involvement or if I need to be notified of any changes. I genuinely feel happy that my mother is receiving the best possible care in a respectful environment that is both friendly and professional at all times. The staff are incredibly compassionate and I am so very grateful that my mother is happy and comfortable and supported by such wonderful people. The chef is amazing and creates beautiful cakes when there are occasions to celebrate and the meals are nutritious, home cooked, and tailored to individual needs. The manager is so nice and welcoming and has a fantastic team beside her supporting the residents.
07 July 2025
Although no longer able to cope at home, my mother was initially reluctant to go to a Nursing Home. However, she settled in well at Downlands, which I believe was mainly due to the excellent care and kindness she received there. The staff team is very stable, which allowed my mother to become
familiar with and build up relationships with the individual team members. There are different activities and opportunities to socialise on offer each day, and residents are invited to take part if they feel able to. The home is well-led by the manager, and all my mother's medical and other needs were addressed promptly and efficiently as and when they arose. I would highly recommend Downlands Nursing Home as a place where the staff truly care about their residents. Thank you very much to all at Downlands!
23 April 2025
Thank you to all the wonderful staff at Downlands for looking after my aunt with such kindness, compassion and outstanding nursing care. When she moved in the chef visited her to ask her what she liked to eat and she has continued to enjoy delicious home cooked meals each day that she really enjoys.
The home's activity worker also spent time with her when she moved in to find out about her life story, her likes and interests and routines and also asked us, her family. All staff know her well and this is really reassuring for us as a family to know that she is so well looked after. My aunt enjoys spending time in the lounge with other residents, and she joins in with the home's activities and is always busy doing something that she enjoys! The home was also keen that we personalised her room and she is very happy to have her things around her. The home's communication with our family has been excellent. We would highly recommend Downlands it is an outstanding nursing home.
15 April 2025
My mother moved to Downlands in November 2024, for end of life care. During her time here she was treated with great dignity and respect. The staff took care to respond to her needs as her health deteriorated. I was comforted to know that my Mum was safe and comfortable. At the end of her life Mum
was treated with sensitivity and compassion. I couldn't ask for anything more. A big thank you to all of the staff at Downlands.
03 April 2025
Downlands looked after our dad at the end of his life. He was treated at all times with the greatest respect and kindness. Every member of staff was warm and welcoming; we knew dad was in safe hands, and for this we will be forever grateful.
10 March 2025
We are very grateful to everyone at Downlands for their kindness and cannot recommend them enough. Mum was deteriorating quickly yet her doctor believed she wasn't palliative, so we initially planned for respite. Downlands quickly saw this as a possibility and the discussion with the family of
palliative care was done with great sensitivity. She was only there 4 days but we are glad we got her there in time so she could receive the care she needed. The manager was kind and patient throughout, helping us feel confident she would be in the best hands. We could see a small change in her there - she looked cleaner and more comfortable than she had in weeks. Everyone was kind and patient when feeding her, as it was becoming challenging. They offered us food, drinks and bedding as we sat by her during her final night, even providing a spare room so we could have somewhere quiet nearby to nap. Nurses would come in regularly and there were no delays with administering medicines.
24 January 2025
We are so grateful to the wonderful caring staff at Downlands who made our Mother's final months so comfortable. Mum had Alzheimer's, so found it difficult to settle at first but the staff were so patient and always smiling so she soon began to feel at home. She was placed there after spending 61/2
weeks in hospital and immediately started to enjoy food again despite needing a puree diet as the fantastic chef purees home-cooked meals. The staff treat everyone as one big family. They were so friendly to my brother and I who visited regularly. The manager is always welcoming and ready to talk things through. The nurses were so caring towards Mum and ensured she was free from pain and comfortable. Highly recommend this nursing home to everyone, we couldn't have asked for more caring palliative care. The staff are always consistent which really helped Mum feel safe. Thank you Downlands for looking after Mum and supporting us in saying goodbye.
13 January 2025
My mum spent the last week of her life at Downlands. When we were looking for palliative care homes the week before mum was admitted, I visited Downlands and it felt so comforting as soon as we entered the front door. The Manager and her staff are wonderful, so kind and attentive. The home itself
won't be the most attractive but the staff more than make up for it. I am so pleased I chose Downlands for mums last few days and would recommend it to anyone looking for care for their loved ones.
21 October 2024
Our mum spent her last 14 days at Downlands. The end-of-life care that she received was excellent. The staff were so caring and respectful of mum. They worked very collaboratively with us and the live-in carer who had supported her previously. It was impressive that they were so open to learning
from and with people with previous knowledge of mum. Whenever we highlighted something that she would want (e.g. specific music; her curtains being open) they implemented this immediately. Mum was not keen to eat and they found ways to try to encourage her whilst respecting any clear 'no' - however communicated. In the final hours of her life, they were beautifully gentle, caring and respectful (of both her and her children). Their communication with us was reassuring, caring and gently clear. As a consequence, the end of mum's life was peaceful and loving. We are so pleased we chose Downlands, a well-managed home, for our mum's last days.
10 September 2024
We knew Downlands would be my mum's final home and feel incredibly lucky to have had the opportunity to place her there. In her final few weeks, she was treated with the utmost dignity, respect and most importantly, gentle care and kindness. The team are extraordinary in all aspects of their work.
Despite not being able to eat a great deal, the chef prepared her an appropriate meal at all times, not deterred by it returning with only a spoonful taken. The manager is a joy. I would like to thank every person who took care of my lovely mum, they were all beautiful souls who made her final days and final hours comfortable, pain-free and dignified. We in all honesty couldn't have asked for more.
21 August 2024
The care and comfort my Mum received from the manager and the entire team at Downlands was outstanding.
Mum spent her final days with dignity and I take great relief knowing that her pain relief was managed and she was in a home from home. The communication I received along with the support from
absolutely everyone I encountered was so reassuring to us all and I would highly recommend Downlands. The individual rooms are homely and you can add familiar touches. The new extension will be amazing. When Mum needed to make a trip to A&E a lovely carer went with her and stayed with her for many hours beyond her working day until I could get there! That special carer when I return to see everybody have my special thanks along with all those from the day and night teams who looked after every aspect of Mum's care. I am so glad I found Downlands!
27 June 2024
Downlands was recommended to me as a suitable place for my husband's care. It includes palliative care/24-hour nursing care. He had a terminal brain tumour. The Manager showed my son around and we chose a room. She took me to the hospital saw my husband and left. She returned later and told me an
ambulance would take us out at 3:00 pm and transport us to the home. 2:55 pm the paramedics took us to the ambulance and onto Downlands. She managed in a few hours to get my husband discharged. I would recommend Downlands to anybody and have done so. the staff are second to none. The cleaning and laundry ladies, chef, handyman, all the carers, the nursing staff and local doctors. Wonderful people all of them and bless them all. My husband survived longer than expected because of the exceptional care he received.
29 April 2024
My dad was at Downlands for 6 months he was end of life care. He was treated with respect and dignity by the staff. The food was very nice his room was always clean and tidy, and activities were run most days. The home is well run and the management nurses and care workers were always available to
help and answer any concerns. My sister and I are so pleased we chose this home for my dad.
04 April 2024
My husband had been in Downlands Nursing Home from December 2015 when my mum had a stroke in July 2022 and I was fortunate to get her a placement there too. Following the stroke, Mum was confined to a hospital bed and told she would not walk again. Luckily the staff at Downlands could see her
flexibility and, when she said she could walk to the toilet, they supported her to try. It wasn’t long before she was able to walk with her frame to the lounge each day. It's never easy for a person with dementia to move to a nursing home but the friendly and attentive staff made sure Mum settled in with their happy faces, the meals she enjoyed, entertainment with other residents in the lounge, and excellent nursing care. Having both my husband and my mum in a nursing home was both upsetting and challenging for me to cope with. I will always be thankful they were in Downlands as the staff there supported me every step of my journey.