Downlands

96 The Drive, Hove BN3 6GP
Review Us
9.8 44 Reviews
  • Downlands, Hove
Downlands Nursing Home is a twenty-three capacity Hove residential facility with a versatile care portfolio, from a local provider with over two decades of experience in achieving effective daily care packages.

Secluded gardens and homely interiors combine with a friendly team of staff who are keen to ensure that service users are able to achieve an active daily lifestyle, in which they feel respected and able to pursue personal interests.

The service looks to remain up-to-date with a developing care sector, learning all it can from inspections and keeping strong links with local health professionals.

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 23 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1500 – £1750
  • RESPITE Self-Funded Nursing Care: £1500 – £1750

These prices are only a guideline, please contact Downlands to find out the exact price for your requirements.

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Grace Mwai (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (23)
9.8

Downlands has a Review Score of 9.8 (9.848) out of 10, based on 18 reviews in the last 2 years.
Over all time Downlands has 44 reviews.

Overall Experience
  • 40
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Date Published
  • 44
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Reviewer Connection to Downlands
  • 24
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Total of 44, showing 1-20
Review from Sheila P (Widow Widower) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received the most wonderful care for the 2 1/2 weeks that he spent in Downlands
The Manager & all the staff were so kind to him & myself & my family. There were many shows of kindness such as the name on his door with a painting of an angler as they had asked about his former hobbies & the
posy left of his bed when my daughter & I made our final visit.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear husband.

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Review from N B (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ever since my mother moved to Downlands I have been repeatedly impressed with the level of care she has received. The staff are always so respectful of the needs of all residents and visitors alike. Everyone is so accommodating and friendly, that I find this particular nursing home to be outstanding
in all areas. I am kept informed if there is anything that needs my involvement or if I need to be notified of any changes. I genuinely feel happy that my mother is receiving the best possible care in a respectful environment that is both friendly and professional at all times. The staff are incredibly compassionate and I am so very grateful that my mother is happy and comfortable and supported by such wonderful people. The chef is amazing and creates beautiful cakes when there are occasions to celebrate and the meals are nutritious, home cooked, and tailored to individual needs. The manager is so nice and welcoming and has a fantastic team beside her supporting the residents.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide in the home, appreciated. We are pleased to know that as a team we are meeting your mum's needs and will continue striving to do so.

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Review from Derek G (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although no longer able to cope at home, my mother was initially reluctant to go to a Nursing Home. However, she settled in well at Downlands, which I believe was mainly due to the excellent care and kindness she received there. The staff team is very stable, which allowed my mother to become familiar
with and build up relationships with the individual team members. There are different activities and opportunities to socialise on offer each day, and residents are invited to take part if they feel able to. The home is well-led by the manager, and all my mother's medical and other needs were addressed promptly and efficiently as and when they arose. I would highly recommend Downlands Nursing Home as a place where the staff truly care about their residents. Thank you very much to all at Downlands!
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for providing a review of the care we provide in the home and entrusting your mum's care to team at Downlands.

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Review from Richard B (Nephew of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff at Downlands for looking after my aunt with such kindness, compassion and outstanding nursing care. When she moved in the chef visited her to ask her what she liked to eat and she has continued to enjoy delicious home cooked meals each day that she really enjoys.
The home's activity worker also spent time with her when she moved in to find out about her life story, her likes and interests and routines and also asked us, her family. All staff know her well and this is really reassuring for us as a family to know that she is so well looked after. My aunt enjoys spending time in the lounge with other residents, and she joins in with the home's activities and is always busy doing something that she enjoys! The home was also keen that we personalised her room and she is very happy to have her things around her. The home's communication with our family has been excellent. We would highly recommend Downlands it is an outstanding nursing home.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide to your dear Aunt.

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Review from Jeanette G (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Downlands in November 2024, for end of life care. During her time here she was treated with great dignity and respect. The staff took care to respond to her needs as her health deteriorated. I was comforted to know that my Mum was safe and comfortable. At the end of her life Mum was
treated with sensitivity and compassion. I couldn't ask for anything more. A big thank you to all of the staff at Downlands.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum.

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Review from M C (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Downlands looked after our dad at the end of his life. He was treated at all times with the greatest respect and kindness. Every member of staff was warm and welcoming; we knew dad was in safe hands, and for this we will be forever grateful.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking time to provide a review of the care we provide, appreciated.

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Review from J W (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very grateful to everyone at Downlands for their kindness and cannot recommend them enough. Mum was deteriorating quickly yet her doctor believed she wasn't palliative, so we initially planned for respite. Downlands quickly saw this as a possibility and the discussion with the family of palliative
care was done with great sensitivity. She was only there 4 days but we are glad we got her there in time so she could receive the care she needed. The manager was kind and patient throughout, helping us feel confident she would be in the best hands. We could see a small change in her there - she looked cleaner and more comfortable than she had in weeks. Everyone was kind and patient when feeding her, as it was becoming challenging. They offered us food, drinks and bedding as we sat by her during her final night, even providing a spare room so we could have somewhere quiet nearby to nap. Nurses would come in regularly and there were no delays with administering medicines.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum.

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Review from Jackie J (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to the wonderful caring staff at Downlands who made our Mother's final months so comfortable. Mum had Alzheimer's, so found it difficult to settle at first but the staff were so patient and always smiling so she soon began to feel at home. She was placed there after spending 61/2
weeks in hospital and immediately started to enjoy food again despite needing a puree diet as the fantastic chef purees home-cooked meals. The staff treat everyone as one big family. They were so friendly to my brother and I who visited regularly. The manager is always welcoming and ready to talk things through. The nurses were so caring towards Mum and ensured she was free from pain and comfortable. Highly recommend this nursing home to everyone, we couldn't have asked for more caring palliative care. The staff are always consistent which really helped Mum feel safe. Thank you Downlands for looking after Mum and supporting us in saying goodbye.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for providing a review of the care we provide - appreciated. It was an honour to care for your dear Mum.

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Review from Sheridan W (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last week of her life at Downlands. When we were looking for palliative care homes the week before mum was admitted, I visited Downlands and it felt so comforting as soon as we entered the front door. The Manager and her staff are wonderful, so kind and attentive. The home itself won't
be the most attractive but the staff more than make up for it. I am so pleased I chose Downlands for mums last few days and would recommend it to anyone looking for care for their loved ones.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum. It was an honour to care for her.

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Review from Jenny S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum spent her last 14 days at Downlands. The end-of-life care that she received was excellent. The staff were so caring and respectful of mum. They worked very collaboratively with us and the live-in carer who had supported her previously. It was impressive that they were so open to learning from
and with people with previous knowledge of mum. Whenever we highlighted something that she would want (e.g. specific music; her curtains being open) they implemented this immediately. Mum was not keen to eat and they found ways to try to encourage her whilst respecting any clear 'no' - however communicated. In the final hours of her life, they were beautifully gentle, caring and respectful (of both her and her children). Their communication with us was reassuring, caring and gently clear. As a consequence, the end of mum's life was peaceful and loving. We are so pleased we chose Downlands, a well-managed home, for our mum's last days.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for providing a review of the care we provide, we appreciate it. It was an honour to care for your dear mum.

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Review from Sara M (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We knew Downlands would be my mum's final home and feel incredibly lucky to have had the opportunity to place her there. In her final few weeks, she was treated with the utmost dignity, respect and most importantly, gentle care and kindness. The team are extraordinary in all aspects of their work.
Despite not being able to eat a great deal, the chef prepared her an appropriate meal at all times, not deterred by it returning with only a spoonful taken. The manager is a joy. I would like to thank every person who took care of my lovely mum, they were all beautiful souls who made her final days and final hours comfortable, pain-free and dignified. We in all honesty couldn't have asked for more.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum. It was an honour to care for her.

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Review from Leonie P (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and comfort my Mum received from the manager and the entire team at Downlands was outstanding.
Mum spent her final days with dignity and I take great relief knowing that her pain relief was managed and she was in a home from home. The communication I received along with the support from absolutely
everyone I encountered was so reassuring to us all and I would highly recommend Downlands. The individual rooms are homely and you can add familiar touches. The new extension will be amazing. When Mum needed to make a trip to A&E a lovely carer went with her and stayed with her for many hours beyond her working day until I could get there! That special carer when I return to see everybody have my special thanks along with all those from the day and night teams who looked after every aspect of Mum's care. I am so glad I found Downlands!
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for providing a review of the care we provide - appreciated. It was an honour to care for your dear Mum.

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Review from I E (Widow Widower) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Downlands was recommended to me as a suitable place for my husband's care. It includes palliative care/24-hour nursing care. He had a terminal brain tumour. The Manager showed my son around and we chose a room. She took me to the hospital saw my husband and left. She returned later and told me an ambulance
would take us out at 3:00 pm and transport us to the home. 2:55 pm the paramedics took us to the ambulance and onto Downlands. She managed in a few hours to get my husband discharged. I would recommend Downlands to anybody and have done so. the staff are second to none. The cleaning and laundry ladies, chef, handyman, all the carers, the nursing staff and local doctors. Wonderful people all of them and bless them all. My husband survived longer than expected because of the exceptional care he received.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide. It was an honour to care for your beloved husband.

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Review from P R (Son of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was at Downlands for 6 months he was end of life care. He was treated with respect and dignity by the staff. The food was very nice his room was always clean and tidy, and activities were run most days. The home is well run and the management nurses and care workers were always available to help
and answer any concerns. My sister and I are so pleased we chose this home for my dad.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much providing a review of the care we provide - really appreciated. It was an honour to care for your Dad.

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Review from Christine B (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had been in Downlands Nursing Home from December 2015 when my mum had a stroke in July 2022 and I was fortunate to get her a placement there too. Following the stroke, Mum was confined to a hospital bed and told she would not walk again. Luckily the staff at Downlands could see her flexibility
and, when she said she could walk to the toilet, they supported her to try. It wasn’t long before she was able to walk with her frame to the lounge each day. It's never easy for a person with dementia to move to a nursing home but the friendly and attentive staff made sure Mum settled in with their happy faces, the meals she enjoyed, entertainment with other residents in the lounge, and excellent nursing care. Having both my husband and my mum in a nursing home was both upsetting and challenging for me to cope with. I will always be thankful they were in Downlands as the staff there supported me every step of my journey.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide. It was an honour to care for your dear mum and your beloved husband.

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Review from David K (Husband of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my wife was only in the care of Downlands for two and a half days I would like to thank all the staff for their kindness to her and myself while she was there. I was impressed by the quality of the whole experience and in particular the nurse and of course the amazing care. I would recommend
it to anyone.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your wife. It was an honour to care for her.

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Review from Mark O (Nephew of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I would like to provide a very positive review of Downlands and the care provided for our uncle. We were both very close to him as he had always been a very integral part of our family, and to have the knowledge that he was in such good hands was a great relief. The staff were absolutely
outstanding and my brother and I have nothing but praise for the way they looked after him. Following a short stay at another home, our uncle was really impressed by the food that was provided at Downlands. The catering staff were always very attentive and happy to make small adjustments to suit him. A particular highlight was the summer party which he really enjoyed, with some great live music and tasty BBQ food. As his health worsened, the nursing staff ensured he was kept comfortable and did not endure any suffering. Overall an excellent care home that we would both fully endorse.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide - really appreciated. It was an honour to care for your uncle.

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Review from Michael D (Son of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum thoroughly enjoyed the four and a half months spent in residence at Downlands Care Home. She loved the wonderful staff, food and service that Downlands provided and it was a great relief to myself, family and friends knowing that Mum was very content and in a happy place.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum. It was an honour to care for her.

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Review from Natalie B (Daughter of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say that my experience of my mother going into a nursing home was far greater than I ever expected, thanks to her being admitted to Downlands. I have literally only got positive things to say about this place and want to highlight the amazing kindness and positivity of the staff towards
all the residents. My mum looked upon it as a five-star hotel break, and that was actually a brilliant way to describe it, with the only real difference being the high level of nursing care that came with it. She would look forward to her delicious home-cooked meals made by the excellent chef and his team. All the staff were unbelievably kind and patient. I found it had a very relaxed atmosphere which had a positive effect on all the residents. Residents were always clean and well-dressed. The staff treated everyone with dignity and respect. Thank you for making Mum’s final days the best they could possibly be.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provide - really appreciated. It was an honour to care for your mum.

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Review from Stephen H (Son of Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I are so grateful for the excellent care given by Downlands to our dear mother through her final weeks. Without exception the staff team showed unflagging professionalism, respect, kindness and genuine care. Downlands is a happy, welcoming care home. It is well managed, communicates
well, recruits and retains excellent people. It is clean and smells good! Highly recommended.
Reply from Grace Mwai, Registered Manager at Downlands

Thank you so much for taking the time to provide a review of the care we provided to your dear mum. It was an honour to care for her.

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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Downlands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Downlands is calculated as follows: ( (175 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 204 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Downlands is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Downlands

What types of Care is Downlands registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Downlands have?

There are 23 Single Rooms.

What are the Facilities & Services at Downlands?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Downlands to the centre of Hove?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Downlands to verify any information. View our terms and conditions. Downlands has an Enhanced Service - more info.