Care Homes Owned by Brighthelm Care

The kindness, compassion and understanding we have experienced is unbelievable. All the staff have made my mother, her dogs and our family and friends welcome at all times. My mother was given a terminal diagnosis just prior to her 80th birthday when she was admitted. She wanted to celebrate her milestone birthday and everyone delivered with aplomb. Her friends and family were able to enjoy the celebration as well as being in a safe and happy environment. She had the best party you could imagine all facilitated by the amazing staff who care for her. We were able to make some new happy memories too which is all we can hope for. Thank you to all involved especially Joana and Sandra who have been there for all of us throughout this journey. All the staff have gone out of their way to make mum feel like she is at home. A huge thank you to all of you from all of us. You made us laugh and smile during a difficult time.

The home isn't too big, so we chatted with the staff and felt they had connected personally with Mum, it is always clean and bright, we were able to take items in from home that made the room feel familiar and homey, her laundry was always done to a high standard. Basically, everyone was willing to help to make her stay as comfortable as possible during her final weeks. Losing a loved one is a terribly difficult and emotional time, but everyone at Aldelaide helped to make it as smooth as possible.

Overall we find there is a very relaxed atmosphere. Staff go over and above my expectations of a care home, to provide excellent care. Daily interactive activities lifts moral and confidence. very supportive and caring.

Bannow has been a great find, the staff are its greatest asset and my godmother is already booked in for her next stay.

When our mum first went to Bannow, we were a bit concerned that the lounge had a scruffy look. However, we soon realised that Dave and his staff genuinely seemed to care about their residents, which was much more important to us. This is still the case today, a year + later. The staff are lovely, caring & thoughtful. Abbey is doing a great job and has chose well with the events organiser who has already made such a difference. We're grateful to all the staff. They do need an additional downstairs toilet though!

The care given to my wife is excellent and she is very happy in the home and I am glad that I chose this home for her.

All of the staff care deeply and operate with utmost kindness and compassion.

My sister spent the last week of her life in the excellent care of the Beaumont team. I was consistently impressed by their kindness and attention to care. I could not have hoped for any better service for my sister.

My heartfelt thanks to each and every member of the team, you made a difficult time easier to cope with.

For me personally, the reassurance of knowing my husband is safe, supported and treated with kindness and respect is invaluable. I visit regularly and I'm always kept up to date with how he's doing. Thank you to the whole team at Bannow.

My parent was a resident of the Downlands Care Home till they sadly passed away and they received excellent care throughout from the staff on a daily basis. I am so grateful to Grace and her team for the caring and compassionate care that they provided as my relative was comfortable and became part of the Downlands family.

Each time I visited my mother I could tell that she was in good hands. She was given the utmost of care with comfort and dignity.

thanks to all at Downlands for taking such good care of my wife throughout the final years of her long battle with dementia.

My friend spent nearly 2 years in this home. The staff were always pleasant, available and approachable. When asked about her care my fiend always said she was well looked after and that the food was very good. However, her room was hardly big enough for someone needing full nursing care. It was very cramped. Would have been difficult to accommodate a hoist. The washroom was tatty.There was no shower. The net curtains were hanging up, torn.

Mum was discharged from hospital to Beaumont Nursing Home after having had a major stroke. Her room was warm and comfortable. The staff were kind, considerate and very caring. We were so relieved, knowing that mum was being well cared for, given that we'd not had any choice in where mum was placed. We're just glad it was Beamont! We can't thank the staff enough and would highly recommend the home.

My husband and I cannot praise Grace and the team enough whilst they cared for our Uncle who moved in to Downlands in October 2025. He has never looked more comfortable and well fed thanks to the care and attention the team gave him. He constantly had wonderful people looking out for him and caring for his day to day needs. Everyone of the team from Grace to the nurses, carers and chef were all amazing and what a wonderful job they do...thank you so much.

The staff are really friendly, patient and kind with the residents, and the care seems very tailored to everyone's specific needs and personalities. Also they make guests feel very welcome. Special mention to Grace, Arleen and Smitha, very special people.

I am very happy with the care that my father received from Adelaide Nursing Home for the duration of his stay there.

We are very impressed with the care provided by all of the staff at Downlands. Our mum is well looked after and is able to socialise with the other residents and join in activities when she feels well enough. All of the staff are caring and attentive and we couldn't have hoped for more.

The nursing home was so welcoming in such a difficult time. They looked after my dad so well, always with a smile and care. They reassured me the whole way that my dad was engaging well with them, eating, drinking, and allowing care. I knew he was safe and well, even though he didn't fully understand why her was there. They put on daily activities, had dogs and kittens visit. Always tea and coffee available. We can't thank them enough.