






Glottenham Manor makes the most of picturesque Wealden countryside in order to achieve pleasant and satisfying care provision, privately run and with the addition of home-cooking.
A converted nineteenth century manor house, residents enjoy a spacious interior and stylish living environment, fully-resourced for modern care and boasting excellent gardens for nature lovers. The home benefits from its own hairdressing room.
The home has strong relationships with local authorities and other health services, with staff fully-trained and up-to-date with a constantly evolving care sector.
Care Provided by Glottenham Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Glottenham Manor for full pricing details and T&Cs.
Contact Glottenham Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Brighthelm Care
- Private Owned
Person in charge
- Chris Butcher(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (9)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- An open visiting policy is in place.
Parking
- A large car park is available to the front of the nursing home
Glottenham Manor Reviews (22)
Glottenham Manor has a Review Score of 7.6 (7.645) out of 10, based on 1 reviews in the last 2 years.
Over all time Glottenham Manor has 22 reviews.
We manage to visit Mum for 2 weeks every couple of months due to distance. Little communication between times ie: phone, lack of dexterity re: hands/hearing/sight. Mum usually appearing to be content with her lot despite being a loner. For a country lass, it is obviously hard to be in her sat in a chair situation. Staff appear welcoming/happy with several having been incumbent for many a year. Thank you.
Mum seems very happy and contented is well looked after and the staff are very polite and pleasant nothing is too much trouble.
He had no complaints, enjoyed the food, staff were friendly and treated him with care and dignity. I was asked about his daily routine to ensure he was comfortable. In short Glottenham will be the place he will go on his respite.
We look forward to welcoming your dad back for his next respite stay.
This is Mum's second nursing home, she is so much happier here. The meals are amazing, if not a little on the large size. All staff members I have met are extremely pleasant and polite, nothing is too much trouble for them. A doctor visits the home weekly which is nice. I asked Mum if she likes it here, she said, yes, they are looking after me very well...
Thank you for your positive review, we are always happy to hear that our residents are settled and happy.
My wife is very happy and content at the home. She gets on well with all of the carers. I have always found the staff very helpful and co-operative.
The home is very pleasant with very friendly staff running the home as well as caring for the residents. The food is all cooked there and is like home cooking. They have many functions to keep the residents happy.
I was well looked after during my short stay. I was both comfortable and warm. The cuisine was excellent, especially Friday's special of sausage and chips (yummy). I found all the staff both nurses and carers very friendly and good to chat with. The manager was also very friendly and helped me keep in contact with my wife who was a short-stay patient in a local hospital. The gentleman who looks after the maintenance also popped in for the odd chat during his tea breaks.
My elderly mother has been in this place for 2 years and it has rapidly gone downhill to the extent that we got an expedited move to another home based around safeguarding issues.
If you have any other choice, take it.
The owner should be ashamed of this shambles!
The home would like to apologize for the time that the call bell system was out of action in some of the bedrooms (which was actually 7-8 weeks not 3 months as stated). Your family was given an alternative call bell in an empty room close by and you were also offered a...
My wife has always received first class, caring attention and we have no cause to complain about anything. I would recommend Glottenham Manor to anyone needing such a service. It is no fault of the Home that visiting is not possible but know that "normal" visiting will resume as soon as possible.
She has settled in and is well cared for by staff who are always on hand to help and assist.
The food is home-cooked and of good quality.
This nursing home is well run, and I would definitely recommend their services in a beautiful country setting.
We are extremely pleased with the personal care our aunt receives. The staff are kind, friendly and approachable. We couldn't be happier. The premises are always clean with fresh flowers always on display, Events take place regularly.
It is a difficult, anxious time when a loved one has to leave your home to go into care and horror stories abound of wrong decisions and unhappiness. Now I know my mum was an "easy person" and not challenged by dementia and to her credit, she always did her very best to have a smile on her face, but I never doubted that Glottenham Manor was the very best place for her to see out her final days.
There is always a warm welcome for visitors too.
Thank you.
We are very pleased with the nursing care that my father receives from the care home. The staff are always friendly and helpful and look after my father extremely well. Dad's room is well equipped and pleasant for him and is always kept very clean, neat and tidy, as is the rest of the home. Thank you.
I cannot thank the staff enough for the care they give my Mum. Mum says she feels safe, secure, happy and loved by the staff, I'm confident that she is being well cared for when I'm not visiting, my Mum enjoys the activities and entertainment. I feel so blessed that my Mum has found such a lovely place to call home.
The manager and staff were always welcoming and the home was warm and clean.
I would recommend Glottenham one hundred per cent.
My father had a very nice room which was always well maintained, clean and tidy. His medical and emotional needs were always taken care of in a professional, caring way. He was treated with dignity and respect at all times and we were welcomed warmly whenever we visited. When my father was admitted to the home in January 2017 he was in a poor state but with their care and attention, his health improved significantly. He was looked after well until he passed away on Sunday, October 14th.
As soon as Mum met the manager she felt human (after a previous bad experience in another home), she was treated with dignity and respect. When she arrived at Glottenham it was everything that was promised. It was warm and welcoming, the staff were happy and very empathetic. She was made to feel that her needs mattered. This attitude shone through all the time she was a resident, even the cat was friendly. As a family, we were so sorry that Mum left to go home because in the hands of the home care system she is badly let down. It's only a matter of time before Mum, at 89 years, is back into a care home. We all hope it's going to be Glottenham.
The manageress and her amazing team of staff nurses, care assistants, cleaners, cooks and the handyman all made my mother's stay a great experience, returning her smile after her previous poor experience in a nursing home. Nothing is too much and everyone goes out of their way to ensure their dignity and quality of life is as good as it can be.
The best words to describe the team at Glottenham Manor are: warm, welcoming, friendly, kind, caring and professional and they should all be very proud of the wonderful treatment they give. Thank you.
He is bed-ridden, but they get him up to be with other residents. The staff are very caring.
Good food which our father always eats.
We have no complaints about his care at all.
Just a lovely home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Glottenham Manor.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Glottenham Manor.
Accreditations
There are no accreditations posted yet for Glottenham Manor.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Glottenham Manor
What types of Care is Glottenham Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glottenham Manor have?
There are 47 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Glottenham Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Glottenham Manor to the centre of Robertsbridge?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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