Seaway Nursing Home

The kindness, compassion and understanding we have experienced is unbelievable. All the staff have made my mother, her dogs and our family and friends welcome at all times. My mother was given a terminal diagnosis just prior to her 80th birthday when she was admitted. She wanted to celebrate her milestone birthday and everyone delivered with aplomb. Her friends and family were able to enjoy the celebration as well as being in a safe and happy environment. She had the best party you could imagine all facilitated by the amazing staff who care for her. We were able to make some new happy memories too which is all we can hope for. Thank you to all involved especially Joana and Sandra who have been there for all of us throughout this journey. All the staff have gone out of their way to make mum feel like she is at home. A huge thank you to all of you from all of us. You made us laugh and smile during a difficult time.

The team on the visits I made were always friendly, welcoming and helpful. Thank you all for looking after Marie.

In my experience all the staff are cheerful, supportive, caring and friendly to both residents and their friends and relations. The garden is an absolute gem of a facility, much appreciated by all. Activities/events are thoughtful and fun for both residents and their family.

All the staff are happy, welcoming and friendly. My aunt was made to feel at home. The staff constantly interacts with residents. For my aunt's birthday, a party was thrown, including birthday cake and her favourite music. My aunt loved to sing, and the staff would come over to her and sing, so she would join in. When my aunt was passing, the staff were very kind and respectful, coming in to kiss her. A real family feel, and this was extended to the family. My aunt was very happy here. We couldn't have wished for better for her final years.

I have been at Seaway Nursing Home almost a year and although it was very difficult for me when I first arrived I was soon made to feel part of a family. The staff are fantastic and there isn't anything they wouldn't do for you. It was the best decision I ever made as I feel safe and well looked after. My condition will get worse in time but I know whatever care I need in the future will be provided for me.

Very good activity.

My husband is being looked after very well. The carers treat him with affection and as if he were their grandfather. The nursing staff are all excellent, very attentive and caring. Activities are appropriate and varied. I am very pleased with the overall care my husband receives.

He has been in the home around 18 months and I must say the are she receives is very supportive and professional from all the staff. She looks much better and settled in the environment. Her personal care is all covered and makes her very presentable at all times.

When my husband moved into Seaway, the cook told me that all the staff were 'super lovely'. She was not exaggerating. The kindness and care both my husband and I received was, in my opinion, exceptional. Sadly my husband died after 6 short weeks, but in those weeks I grew to be very fond of these smiling, cheerful, kind and very hard-working people looking after my husband so well and hugging me when I visited. Seaway should be your first choice of a nursing home for anyone you love and want the best of care for. I shed tears when saying goodbye to these dear people.

Our lovely friend spent his last months at Seaway. It was the happiest months he had had in a long time. The staff treated him like family and took excellent care of him. His rights and choices were always honoured and respected. He was able to see his days out spending time in the lovely garden doing what he loved best without judgement. We were always welcomed as visitors no matter the time or the day. All the staff are kind and polite and he loved them all. Thank you for making his last months so happy.

My mother moved into Seaway Nursing May 2022. She sadly passed away on 2nd February 2024. The care she received was outstanding. She loved all the staff. As soon as I met the staff, I knew she was in good hands. Whatever she asked for, they provided. They kept me informed of any issues. I could call them at any time. All members of staff were important to her including the cleaner, handyman and all nursing and care staff. The care was exceptional.

Seaway Nursing Home is such a friendly, clean and welcoming environment, made so by its exceptional staff. The fed, nursed and cared for my dear mother in the last days of her life. She felt entirely at home, welcome and extremely well cared for.

Since moving in 18 months ago my Mother's health is better than anything pre-2020. The care and attention she has received from a wonderful group of staff has been exceptional. We have huge peace of mind knowing she is in a warm, clean and safe environment.

You can hear some horror stories when it comes to care homes. In my experience, I have found Seaway Nursing Home friendly, caring, kind and safe. Staff are approachable and professional, even when working under pressure. I am confident that my loved one receives the care she needs in a safe environment. You cannot put a price on peace of mind.

I was fortunate to be able to spend 2 weeks in Seaway recovering from major surgery. My partner had been admitted there in 2019 following a severe stroke, he was paralysed on his right side and had complex care needs. I was unable to continue visiting on a daily basis from home and so it was a great relief to be in Seaway and able to see him daily. The staff went out of their way to make my stay extremely comfortable and pleasant including decorating my room and arranging for my partner to participate in my 70th Birthday celebration which happened to coincide with my stay. My wound was checked and redressed skillfully and I was able to rest in a warm, friendly supportive environment which had a positive impact on my recuperation and overall recovery. It was a huge comfort to know my partner was in kind, knowledgable and safe hands and was treated with dignity and compassion. His end of life care was exceptional and as a result, he died peacefully. A great blessing.

On occasion, the home manager was inappropriate with her words and language, and being given this form as I was loading my dead wife's belongings into the car was insensitive and ruined a good experience.

So grateful to the wonderful, caring staff at Seaway. They all made sure my mum was cared for and loved.

Seaway Nursing Home was able to accept my mum at short notice after she was released by the hospital after a fall. She was no longer able to walk and felt confused due to her dementia. The staff did everything they could to make her feel welcome and talk to her. They kept us informed of any changes in her health and went above and beyond in her final days. We are grateful that our Mum was able to pass peacefully at Seaway...

Friendly, helpful and efficient. Qualified and caring nursing staff and carers. They looked after my mum beautifully for the last two weeks of her life. Access for visitors could be improved as there is no car parking outside - only residents parking permits required. It would be great if Seaway could obtain permits for visitors.

Seaway had a good atmosphere; its location on a residential street made it feel more homelike than other more institutional facilities. All the staff were friendly and caring and were always welcoming to my siblings and I when we visited our mother. Our mother had declined considerably by the time she was transferred to Seaway, and they catered to her increased needs admirably. After our mother passed, the staff were sympathetic and sensitive to our feelings, and we are very grateful that they packed away her belongings for us.