81 Dyke Road Avenue, Hove, BN3 6DA
View Full Details of Victoria ChartwellI would very much thank all the staff at Victoria Nursing Home for taking such good care of my mother. Both in their professional medical responsibilities and more importantly in the every day care looking after my mother.
I am writing on behalf of my Aunt who recently stayed following her hospital admission. The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care. The manager and staff are very kind, supportive and deliver appropriate and effective care with dignity and respect; they also listened and acted in the best interest of my Aunt, liaising with the family, all health, allied health and social care representatives effectively and in a timely manner. My aunt reported that the food was good and she put on some much needed weight which is so important for her health and wellbeing. I would like to thank each and every one of the staff for their kindness and compassion.
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with dignity and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
My husband has been in the care home following several weeks recovering from a fractured hip. His entire stay has been completely satisfactory from all aspects. The care we have received has been above expectations. The nurses, care staff & physios have all been kind, caring and proactive. My husband's general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
Overall standard of care very good. Good food, staff friendly and helpful.
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind The food is 5 stars absolutely delicious The management are kind communicative and friendly another 5 stars The rehabilitation staff are firm fair and very professional again another 5 stars
I have been very well attended to. Thanks!
Very happy here as all staff well-trained and offer great care and commitment to the patients.
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
In my short time here the nursing staff have been great and have really looked after.
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices of it were plenty. No hesitation in recommending this establishment.
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
I was completely satisfed with my stay and do not have any recomendation for improvement.
A caring, compassionate service that is provided with an understanding of the patient's needs at a difficult time in their life. For myself, recovery was made possible at an early date because of consistent professional care by all the staff.
Victoria Chartwell is amazing. Everyone is so kind and caring, me and my family can't thank the staff enough for the care of my Mum. We would all highly recommend Victoria Chartwell and my Mum has enjoyed the care and fun she's had with all the staff. The food is fantastic (thank you to the chefs) and the physio support is amazing. Can't thank you all enough for everyone's kindness, patience and care.
My mum was in Victoria Chartwell for rehabilitation, the care she got was amazing the staff are the kindest loveliest people I have ever met, we were worried how she would be in there but seriously she didn't want to come Home. She was kept busy with activities and sitting and chatting with staff and other residents. The physio team worked so well with her to get her strong and back home. I can't thank everyone enough for the kindness you showed Mum and our family.
I am so grateful for everything you done for me. So much care and support.
I would very much thank all the staff at Victoria Nursing Home for taking such good care of my mother. Both in their professional medical responsibilities and more importantly in the every day care looking after my mother.
I am writing on behalf of my Aunt who recently stayed following her hospital admission. The interior of the home needs decorating / updating as it looks somewhat tired in some areas but that does not retract from what is most important...... The delivery of care. The manager and staff are very kind, supportive and deliver appropriate and effective care with dignity and respect; they also listened and acted in the best interest of my Aunt, liaising with the family, all health, allied health and social care representatives effectively and in a timely manner. My aunt reported that the food was good and she put on some much needed weight which is so important for her health and wellbeing. I would like to thank each and every one of the staff for their kindness and compassion.
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with dignity and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
My husband has been in the care home following several weeks recovering from a fractured hip. His entire stay has been completely satisfactory from all aspects. The care we have received has been above expectations. The nurses, care staff & physios have all been kind, caring and proactive. My husband's general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
Overall standard of care very good. Good food, staff friendly and helpful.
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind The food is 5 stars absolutely delicious The management are kind communicative and friendly another 5 stars The rehabilitation staff are firm fair and very professional again another 5 stars
I have been very well attended to. Thanks!
Very happy here as all staff well-trained and offer great care and commitment to the patients.
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
In my short time here the nursing staff have been great and have really looked after.
I came to Victoria Chartwell straight from hospital not knowing what to expect. I was very pleasantly surprised. The care and attention to detail was exemplary. The rooms were spacious and airy. The attention of the carers excellent and any queries/questions answered promptly. The food and choices of it were plenty. No hesitation in recommending this establishment.
I found room 20 really small, also the lack of shelves to put anyhting, so water gets spilled frequently.
Since I arrived here the staff have looked after me very well. Everything I need is given to me quickly and courteously. Staff are available day and night and are always friendly and helpful. The home is clean and tidy and the rooms are adequately furnished.
I was completely satisfed with my stay and do not have any recomendation for improvement.
A caring, compassionate service that is provided with an understanding of the patient's needs at a difficult time in their life. For myself, recovery was made possible at an early date because of consistent professional care by all the staff.
Victoria Chartwell is amazing. Everyone is so kind and caring, me and my family can't thank the staff enough for the care of my Mum. We would all highly recommend Victoria Chartwell and my Mum has enjoyed the care and fun she's had with all the staff. The food is fantastic (thank you to the chefs) and the physio support is amazing. Can't thank you all enough for everyone's kindness, patience and care.
My mum was in Victoria Chartwell for rehabilitation, the care she got was amazing the staff are the kindest loveliest people I have ever met, we were worried how she would be in there but seriously she didn't want to come Home. She was kept busy with activities and sitting and chatting with staff and other residents. The physio team worked so well with her to get her strong and back home. I can't thank everyone enough for the kindness you showed Mum and our family.
I am so grateful for everything you done for me. So much care and support.