Submit a Review for Dovehaven Lodge
Tag Lane, Ingol, Preston, PR2 7AB
View full details of Dovehaven LodgeLatest Reviews for Dovehaven Lodge
20 January 2026
Dovehaven Lodge is always clean, tidy and welcoming. Staff are very helpful and friendly. When I visit my friend, staff are caring and kind with her.
06 January 2026
Staff looked after my father in his final months an were unbeleavable. The level of care compassion & humanity they showed him made a difficult time easier. My dad was comfortable and cared for at all times, and we cannot thank you enough.
16 October 2025
Since being here at Dovehaven my grandma hasn't had one UTI, yet in her last care home she was getting them every other month. Gran is well cared for despite her frailty. She has no pressure sores. Nothing is too much trouble for the care team, the hostess and the manager. The male staff are so kind
and respectful on Acorn and Linda is an amazing kind hostess. Sharon looks after grans needs, Demi and the other staff are person centred with regards to their approach.
06 June 2025
My father-in-law was looked after very well at this care home. All his needs were met. Staff were all very helpful and approachable towards dads needs, very compassionate. Also the nurses and the doctors provided excellent medical care for dad with dignity. The reception staff were very friendly and
provided good assistance at all times.
11 April 2025
Friendly, attentive, professional care in often challenging environments. Visiting mum is emotional and usually upsetting yet the staff show empathy to me in addition to mum. Impressive and consistent.
31 March 2025
Mum is always clean and comfortable, is given plenty of food and drink, drinks are in a jug with date left in mums room. Always greeted well by staff.
13 January 2025
After three years in the Beech Unit, my wife has moved to Rowan. In the three years, we witnessed nothing but kindness from the staff. They were always caring and interested in her welfare and looked after her every need. They were also interested in our family and kept us up to date. She has moved
because she needed a quieter atmosphere. She certainly seems to be calmer.
03 January 2025
When my mother-in-law came to Dovehaven Lodge, I was very concerned how she would cope with the move. However one staff member in particular and her team have been wonderful. She is well cared for, and helped with her meals. The staff are polite and welcoming. I would recommend this care home to
other people.
25 November 2024
Can't speak highly enough, Dovehaven Lodge is excellent in every way. The care my mum receives is better than excellent, and her room is spotlessly clean. Feel so lucky that my mum is spending her final years in such a fabulous place. Thank you to everyone.
19 November 2024
Carers use kind language with the patients and check in consistently. He has everything he needs in his room. His room is cleaned regularly. His personal hygiene is handled with care.
14 November 2024
I find most staff go to great lengths for my mam from domestics to office staff. I have a few issues with the laundry staff or rather the way some things are washed and how they are put away. Yes in the grand scheme of things my mam is well looked after safe, warm, well fed and above all cared for.
14 November 2024
I think my mum is as settled as she ever will be. However, there are always different staff that aren't quite as caring as the regular staff. I take my mum cappuccinos and find depending on who is working, depends on whether she gets any. The food doesn't look as good as it was either.
13 November 2024
My mum is very happy here she is well cared for.
13 November 2024
Basically I can sleep at night knowing mum is in the best care I could wish for - after a few years of constant anxiety when she was living at home with visiting carers. Additionally, it was her wish to come into care here, due in no small part to the excellent (loving!!) care you guys gave my dad
before his death in 2016. I speak for the whole family when I say thanks to you all.
07 October 2024
There appears to be very little stimulation or activity for residents in the Rowan unit. Residents sitting in the lounge looked bored - no TV, music or interaction with each other. The staff looked tired and bored. The room smelt awful and the bedding was soiled. I was disappointed in what I saw.
Lunch looked less than appetising - pudding always seems to be rice pudding!
11 September 2024
The care home is all ground floor. Corridors are wide and airy with handrails provided. Fire and evacuations are excellent. Management and staff are very good accessible and caring. Treating residents with great dignity. All the equipment is at hand for example baths, showers, hoists etc. Rooms are
and all the home is clean to a high standard. Lots of various activities are laid on and food is excellent and varied. My wife is very happy to stay there and I visit every day.
26 April 2024
The home is warm and welcoming to everyone who comes. The staff are very good and look after the people well. The food needs to be warmer as it's always cold. My mum says the food is not good. I feel this needs looking into. I find the photos that are taken make the room look nice and welcoming to
everyone. Keep up the good work. The place needs more staff only two on duty this is not good.
11 April 2024
Always a friendly welcome and carers are very helpful.
11 April 2024
My husband has settled well which makes me feel better. He likes the majority or the staff.
14 March 2024
After an initial settling-in period where things were slightly up and down which as a family we understand, we're pleased to see our mum being extremely well looked after. The food is loved by Mum and her personal hygiene is well cared for. We would highly recommend Dovehaven Lodge.
Latest Reviews for Dovehaven Lodge
20 January 2026
Dovehaven Lodge is always clean, tidy and welcoming. Staff are very helpful and friendly. When I visit my friend, staff are caring and kind with her.
06 January 2026
Staff looked after my father in his final months an were unbeleavable. The level of care compassion & humanity they showed him made a difficult time easier. My dad was comfortable and cared for at all times, and we cannot thank you enough.
16 October 2025
Since being here at Dovehaven my grandma hasn't had one UTI, yet in her last care home she was getting them every other month. Gran is well cared for despite her frailty. She has no pressure sores. Nothing is too much trouble for the care team, the hostess and the manager. The male staff are so kind
and respectful on Acorn and Linda is an amazing kind hostess. Sharon looks after grans needs, Demi and the other staff are person centred with regards to their approach.
06 June 2025
My father-in-law was looked after very well at this care home. All his needs were met. Staff were all very helpful and approachable towards dads needs, very compassionate. Also the nurses and the doctors provided excellent medical care for dad with dignity. The reception staff were very friendly and
provided good assistance at all times.
11 April 2025
Friendly, attentive, professional care in often challenging environments. Visiting mum is emotional and usually upsetting yet the staff show empathy to me in addition to mum. Impressive and consistent.
31 March 2025
Mum is always clean and comfortable, is given plenty of food and drink, drinks are in a jug with date left in mums room. Always greeted well by staff.
13 January 2025
After three years in the Beech Unit, my wife has moved to Rowan. In the three years, we witnessed nothing but kindness from the staff. They were always caring and interested in her welfare and looked after her every need. They were also interested in our family and kept us up to date. She has moved
because she needed a quieter atmosphere. She certainly seems to be calmer.
03 January 2025
When my mother-in-law came to Dovehaven Lodge, I was very concerned how she would cope with the move. However one staff member in particular and her team have been wonderful. She is well cared for, and helped with her meals. The staff are polite and welcoming. I would recommend this care home to
other people.
25 November 2024
Can't speak highly enough, Dovehaven Lodge is excellent in every way. The care my mum receives is better than excellent, and her room is spotlessly clean. Feel so lucky that my mum is spending her final years in such a fabulous place. Thank you to everyone.
19 November 2024
Carers use kind language with the patients and check in consistently. He has everything he needs in his room. His room is cleaned regularly. His personal hygiene is handled with care.
14 November 2024
I find most staff go to great lengths for my mam from domestics to office staff. I have a few issues with the laundry staff or rather the way some things are washed and how they are put away. Yes in the grand scheme of things my mam is well looked after safe, warm, well fed and above all cared for.
14 November 2024
I think my mum is as settled as she ever will be. However, there are always different staff that aren't quite as caring as the regular staff. I take my mum cappuccinos and find depending on who is working, depends on whether she gets any. The food doesn't look as good as it was either.
13 November 2024
My mum is very happy here she is well cared for.
13 November 2024
Basically I can sleep at night knowing mum is in the best care I could wish for - after a few years of constant anxiety when she was living at home with visiting carers. Additionally, it was her wish to come into care here, due in no small part to the excellent (loving!!) care you guys gave my dad
before his death in 2016. I speak for the whole family when I say thanks to you all.
07 October 2024
There appears to be very little stimulation or activity for residents in the Rowan unit. Residents sitting in the lounge looked bored - no TV, music or interaction with each other. The staff looked tired and bored. The room smelt awful and the bedding was soiled. I was disappointed in what I saw.
Lunch looked less than appetising - pudding always seems to be rice pudding!
11 September 2024
The care home is all ground floor. Corridors are wide and airy with handrails provided. Fire and evacuations are excellent. Management and staff are very good accessible and caring. Treating residents with great dignity. All the equipment is at hand for example baths, showers, hoists etc. Rooms are
and all the home is clean to a high standard. Lots of various activities are laid on and food is excellent and varied. My wife is very happy to stay there and I visit every day.
26 April 2024
The home is warm and welcoming to everyone who comes. The staff are very good and look after the people well. The food needs to be warmer as it's always cold. My mum says the food is not good. I feel this needs looking into. I find the photos that are taken make the room look nice and welcoming to
everyone. Keep up the good work. The place needs more staff only two on duty this is not good.
11 April 2024
Always a friendly welcome and carers are very helpful.
11 April 2024
My husband has settled well which makes me feel better. He likes the majority or the staff.
14 March 2024
After an initial settling-in period where things were slightly up and down which as a family we understand, we're pleased to see our mum being extremely well looked after. The food is loved by Mum and her personal hygiene is well cared for. We would highly recommend Dovehaven Lodge.