My mum only ended up being in Moss Cottage for 2 weeks and passed away. The staff were lovely and kind. Would recommend to anyone.
24 November 2025
My mum has been here since January 2025. She is well cared for. The staff and management are wonderful. Caring, compassionate and trustworthy. My mums needs are met daily. She is relaxed and feels at home here. She is always well fed. Clean and dressed well. She has a nice room . She spends her
days sat in the day room with other residents because she prefers this to being in her room all day. She is treated with dignity. The staff are consistent and there isn't a huge staff turnover which speaks volumes. The staff that I speak to daily know my mam well and know her needs again this is reassuring. The manager Toni works hard to address any issues and resolve them quickly if needed. There is a lovely homely feeling it's not clinical. Visits to view the home are walk and not made by appointment... this speaks volumes ... it says we have nothing to hide .. come look around any time. I found this very reassuring when deciding where to place my mam. I am extremely happy with Moss Cottage.
21 November 2025
My mother has been there since may the staff look after her very well as I can't get to see her very often. The only downside which affects a lot of homes the staff are always so busy but always find time for there patients
24 September 2025
My Grandfather has recently moved into Moss Cottage for end of life care. They have been really friendly and helpful and accommodating. I has only been a few weeks so far and it's over the Summer Holidays, so I can't in my opinion give a full service review, but on the whole the care has been good.
The food is great and I was particularly impressed with the homemade chicken soup the other day!
24 September 2025
My stepfather recently passed away after being in Moss Cottage for three weeks.
He received Palliative care and then end of life care.
The staff and care that I saw at the home was outstanding and professional.
Although the home appears a little tired you shouldn't judge a book by it's cover
and I cannot praise the home enough for the care and dignity that my stepfather received.
20 June 2025
Happy were mum is she seems to have settled there know she lot better know she moved into bigger room were she more room to move about some of staff are lovely others don't seem to acknowledge you I'm happy aslong as my mum being treated right and looked after that's all I care about
20 June 2025
My brother moved to Moss Cottage about a year ago and the experience has been very satisfactory to date. He is eating and drinking much better than previously in my opinion. The carers who are effectively his social life are attentive, entertaining and painstaking and I'm grateful for that. The
nursing care is adequately monitoring his state and have on several occasions moved him to hospital when his health gave grounds for concern so overall I am very satisfied.
19 June 2025
My mum has been a resident at Moss Cottage, for about 9 months. She seems very happy there, the staff look after her needs, with care and compassion. Mum loves to chat with the carers, and sing along to the music and entertainment.
19 June 2025
Staff are amazing , think some room could do with updating like carpets ect as the home is being paid a lot and we want our family member to enjoy the room
Would be nice if the home did days or activities which involved the residents and their families
16 April 2025
Very pleased warm welcome friendly staff. resident care professional well cared for no problems at all
01 August 2023
My mother was a resident at Moss Cottage for 9 weeks and she received palliative care during this time. The staff's care was personal to us and second to none. They treated her with dignity, compassion, care and love. The day of her passing was without a doubt very traumatic for my family and the
support and love we received will never be forgotten. From start to finish, they could not do enough. When the ambulance came to take our mother away, they all stood in line and gave their respect to her. Myself and my family will never forget the care she received. With fondest love and regards to all the staff.
24 April 2023
The care was good, the food always looked good and was always presented lovely and hot despite my husband being on a pureed diet. I joked it was like Masterchef. The entertainment looked good from what I saw my husband didn't really participate (his choice) as he was happy in his room watching TV.
All staff from what I witnessed and overheard genuinely cared about the residents. The Laundry was washed well. I did have a couple of things go missing but I guess in a home it's to be expected occasionally due to the quantity of washing they have and I wouldn't let that deter me or anyone from this home as I had much worse in a different home. It's never easy having someone in care but if I ever had the need to use a care/nursing home again I wouldn't hesitate on using this home. They really do go above and beyond on all levels so thank you to each and every member of the staff. You're a credit to the home.
25 January 2023
Moss Cottage is a lovely home. My aunt has been there for around nine months and is so well cared for. All staff members are lovely, they're so caring and helpful and they all seem to know my aunt well. The home itself is clean and welcoming. There seem to be lots of activities. And the food always
looks great.
17 January 2023
My Mum spent over five years at Moss Cottage. The care Mum received was exceptional. The Home is very comfortable and the staff are friendly and very caring. Mum sadly passed away in December and the care and compassion shown to me and my family was wonderful! The staff really care.
I would
recommend Moss Cottage to anyone looking for a safe and caring home for their loved ones.
13 January 2023
My Mum went into Moss Cottage in October 2022 and has recently passed away. The care she received during her short stay was superb. The management and staff cared for her as they would for their own family and nothing was too much trouble.
13 January 2023
I would recommend this nursing home. My mum was in this home for the last three months of her life, the care and attention she was given was excellent from the manager to the carers nothing was too much trouble they also supported myself and my sister in the last few hours of my mum's life.
12 January 2023
All the staff at Moss Cottage are wonderful, caring people. They are led by an excellent manager and treat residents (and relatives) with respect and compassion. I am so grateful to the staff for the fantastic care my Mum receives on a daily basis. Thanks also due to the support staff: Admin, Events
Organiser, Cleaning staff and Chefs for the wonderful service and their part in making Moss Cottage such a successful and welcoming care home.
28 July 2022
My mother has been in various care homes and without a doubt, Moss Cottage is the best!
Caring, attentive staff and a friendly, safe and pleasant building.
I would highly recommend Moss Cottage to anyone.
19 June 2022
My uncle had only been at Moss Cottage for a month when it was his 100th birthday. The staff made it such a magical and wonderful day for him. There was a lovely buffet, cake, beautiful balloons and the mayoress came to congratulate him. It was so lovely that they had taken the time and effort to
arrange this for him. I personally will remember the day for a long time.
06 August 2021
Superb service. Staff caring, helpful and professional. Ensured my mum was looked after and comfortable in her final days and I was very pleased with her care. They also ensured I had everything I needed during my visits. I'd highly recommended Moss Cottage.
Latest Reviews for Moss Cottage Nursing Home
03 February 2026
My mum only ended up being in Moss Cottage for 2 weeks and passed away. The staff were lovely and kind. Would recommend to anyone.
24 November 2025
My mum has been here since January 2025. She is well cared for. The staff and management are wonderful. Caring, compassionate and trustworthy. My mums needs are met daily. She is relaxed and feels at home here. She is always well fed. Clean and dressed well. She has a nice room . She spends her
days sat in the day room with other residents because she prefers this to being in her room all day. She is treated with dignity. The staff are consistent and there isn't a huge staff turnover which speaks volumes. The staff that I speak to daily know my mam well and know her needs again this is reassuring. The manager Toni works hard to address any issues and resolve them quickly if needed. There is a lovely homely feeling it's not clinical. Visits to view the home are walk and not made by appointment... this speaks volumes ... it says we have nothing to hide .. come look around any time. I found this very reassuring when deciding where to place my mam. I am extremely happy with Moss Cottage.
21 November 2025
My mother has been there since may the staff look after her very well as I can't get to see her very often. The only downside which affects a lot of homes the staff are always so busy but always find time for there patients
24 September 2025
My Grandfather has recently moved into Moss Cottage for end of life care. They have been really friendly and helpful and accommodating. I has only been a few weeks so far and it's over the Summer Holidays, so I can't in my opinion give a full service review, but on the whole the care has been good.
The food is great and I was particularly impressed with the homemade chicken soup the other day!
24 September 2025
My stepfather recently passed away after being in Moss Cottage for three weeks.
He received Palliative care and then end of life care.
The staff and care that I saw at the home was outstanding and professional.
Although the home appears a little tired you shouldn't judge a book by it's cover
and I cannot praise the home enough for the care and dignity that my stepfather received.
20 June 2025
Happy were mum is she seems to have settled there know she lot better know she moved into bigger room were she more room to move about some of staff are lovely others don't seem to acknowledge you I'm happy aslong as my mum being treated right and looked after that's all I care about
20 June 2025
My brother moved to Moss Cottage about a year ago and the experience has been very satisfactory to date. He is eating and drinking much better than previously in my opinion. The carers who are effectively his social life are attentive, entertaining and painstaking and I'm grateful for that. The
nursing care is adequately monitoring his state and have on several occasions moved him to hospital when his health gave grounds for concern so overall I am very satisfied.
19 June 2025
My mum has been a resident at Moss Cottage, for about 9 months. She seems very happy there, the staff look after her needs, with care and compassion. Mum loves to chat with the carers, and sing along to the music and entertainment.
19 June 2025
Staff are amazing , think some room could do with updating like carpets ect as the home is being paid a lot and we want our family member to enjoy the room
Would be nice if the home did days or activities which involved the residents and their families
16 April 2025
Very pleased warm welcome friendly staff. resident care professional well cared for no problems at all
01 August 2023
My mother was a resident at Moss Cottage for 9 weeks and she received palliative care during this time. The staff's care was personal to us and second to none. They treated her with dignity, compassion, care and love. The day of her passing was without a doubt very traumatic for my family and the
support and love we received will never be forgotten. From start to finish, they could not do enough. When the ambulance came to take our mother away, they all stood in line and gave their respect to her. Myself and my family will never forget the care she received. With fondest love and regards to all the staff.
24 April 2023
The care was good, the food always looked good and was always presented lovely and hot despite my husband being on a pureed diet. I joked it was like Masterchef. The entertainment looked good from what I saw my husband didn't really participate (his choice) as he was happy in his room watching TV.
All staff from what I witnessed and overheard genuinely cared about the residents. The Laundry was washed well. I did have a couple of things go missing but I guess in a home it's to be expected occasionally due to the quantity of washing they have and I wouldn't let that deter me or anyone from this home as I had much worse in a different home. It's never easy having someone in care but if I ever had the need to use a care/nursing home again I wouldn't hesitate on using this home. They really do go above and beyond on all levels so thank you to each and every member of the staff. You're a credit to the home.
25 January 2023
Moss Cottage is a lovely home. My aunt has been there for around nine months and is so well cared for. All staff members are lovely, they're so caring and helpful and they all seem to know my aunt well. The home itself is clean and welcoming. There seem to be lots of activities. And the food always
looks great.
17 January 2023
My Mum spent over five years at Moss Cottage. The care Mum received was exceptional. The Home is very comfortable and the staff are friendly and very caring. Mum sadly passed away in December and the care and compassion shown to me and my family was wonderful! The staff really care.
I would
recommend Moss Cottage to anyone looking for a safe and caring home for their loved ones.
13 January 2023
My Mum went into Moss Cottage in October 2022 and has recently passed away. The care she received during her short stay was superb. The management and staff cared for her as they would for their own family and nothing was too much trouble.
13 January 2023
I would recommend this nursing home. My mum was in this home for the last three months of her life, the care and attention she was given was excellent from the manager to the carers nothing was too much trouble they also supported myself and my sister in the last few hours of my mum's life.
12 January 2023
All the staff at Moss Cottage are wonderful, caring people. They are led by an excellent manager and treat residents (and relatives) with respect and compassion. I am so grateful to the staff for the fantastic care my Mum receives on a daily basis. Thanks also due to the support staff: Admin, Events
Organiser, Cleaning staff and Chefs for the wonderful service and their part in making Moss Cottage such a successful and welcoming care home.
28 July 2022
My mother has been in various care homes and without a doubt, Moss Cottage is the best!
Caring, attentive staff and a friendly, safe and pleasant building.
I would highly recommend Moss Cottage to anyone.
19 June 2022
My uncle had only been at Moss Cottage for a month when it was his 100th birthday. The staff made it such a magical and wonderful day for him. There was a lovely buffet, cake, beautiful balloons and the mayoress came to congratulate him. It was so lovely that they had taken the time and effort to
arrange this for him. I personally will remember the day for a long time.
06 August 2021
Superb service. Staff caring, helpful and professional. Ensured my mum was looked after and comfortable in her final days and I was very pleased with her care. They also ensured I had everything I needed during my visits. I'd highly recommended Moss Cottage.