Latest Reviews for Somerset House Care & Nursing Home
15 June 2026
My Auntie has been in Somerset House since August 2025.
From the first visit to look round we got a calm,relaxed and friendly feel for the home.
Everyone we came across acknowledged us.
Auntie,although a big and fairly quick change for her,settled well into her beautiful,light,airy room.
Despite
undergoing a major refurbishment the staff always seem to take it in their stride and now, with the work all finished , the home is now up to date ,with beautiful lounges and everywhere is clean and decorated to a high standard.
On visiting my Auntie, on average every two weeks, we have found every member of staff,kind,caring and friendly towards all the residents and visitors.
They always have time for a chat,nothing is too much trouble and there is always someone close by if needed.
My Auntie is clean, safe and well looked after .
We, as a family are more than happy with Somerset House and would recommend it to anyone looking for a care home.
15 June 2026
Somerset Care Home is a fantastic place, and I feel privileged knowing that my mum is so well cared for. All the staff are always pleasant and very welcoming. Nothing is too much trouble, and I know that I can leave her without any worries.
29 April 2026
Mum moved into Somerset house in September 2024, from the moment we walked through the door, before the alterations and modernisations, we knew it was the place for mum. It is homely, the staff are caring and professional and always keep us updated with changes in mums health. Everyone goes above
and beyond from care staff to chefs, cleaners and management. We could not not wish for better care for our mum
02 February 2026
Mum was at Somerset House on a short respite stay. She was very happy during her time there. The staff were lovely, and very responsive to her needs. She was happy to come home, but has expressed a desire to return if needed in the future. Overall a very positive experience. Thank you.
10 November 2025
I've been in the home for 8 years now. The staff are helpful. The food is excellent, especially dealing with my dietary requirements. I am enjoying my stay here.
31 October 2025
My father has been at Somerset House Care & Nursing Home for several months, and the care has been great. The staff are kind, patient, and genuinely caring, always going the extra mile to make him comfortable and keep us informed.
The home is warm, clean, and welcoming, even though there are
on going improvements, with engaging activities that help residents stay active and happy. The nursing care is good - attentive, professional, and reassuring. It's clear the team truly care about every resident.
I'm deeply grateful for the compassion and dedication they show every day. Somerset House really does feel like a home for both residents and their families.
25 September 2025
The staff at Somerset are a caring, kind and an attentive top down team. They are friendly,
open and welcoming each time I visit. They are interested in each of the residents and ask great questions to find the best ways of supporting people.... they even made welsh cakes for my mother on
discovering she was welsh and liked them... huge thank you for that.
Whilst there are areas of Somerset which might look a little tired, they are going through a huge programme of updating. My mums room is one of the new ones and it is fabulous, light and airy with an en suite bathroom which is perfect for her needs.
They have been very supportive of my mum, as it has taken a while for her to settle in the new environment and they understand the needs and challenges of people with dementia.
Thank you for all that you have done
19 September 2025
We would like to say how great full we are for the care and support all the staff provide at Somerset Nursing Care home for our 98 yr old Mum/Gran. She is happy, she always looks lovely when we visit, The food always looks lovely, the staff provide a wide range of activities for the residents. The
staff always welcome us and make us feel relaxed. The staff are also very professional towards both the residents and visitors. It's always a pleasure to visit Mum at this nursing home.
04 July 2024
We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.
30 May 2024
My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.
12 April 2024
Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.
19 March 2024
My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very
independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.
14 September 2023
The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important,
both to residents and relatives.
21 August 2023
All the staff are really friendly to me and Mum.
21 August 2023
I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.
21 August 2023
Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.
11 August 2023
This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.
27 March 2023
My mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.
27 March 2023
My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.
13 March 2022
My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date
with her care requirements and condition, and I have full confidence that she is safe and happy in their care.
Latest Reviews for Somerset House Care & Nursing Home
15 June 2026
My Auntie has been in Somerset House since August 2025.
From the first visit to look round we got a calm,relaxed and friendly feel for the home.
Everyone we came across acknowledged us.
Auntie,although a big and fairly quick change for her,settled well into her beautiful,light,airy room.
Despite
undergoing a major refurbishment the staff always seem to take it in their stride and now, with the work all finished , the home is now up to date ,with beautiful lounges and everywhere is clean and decorated to a high standard.
On visiting my Auntie, on average every two weeks, we have found every member of staff,kind,caring and friendly towards all the residents and visitors.
They always have time for a chat,nothing is too much trouble and there is always someone close by if needed.
My Auntie is clean, safe and well looked after .
We, as a family are more than happy with Somerset House and would recommend it to anyone looking for a care home.
15 June 2026
Somerset Care Home is a fantastic place, and I feel privileged knowing that my mum is so well cared for. All the staff are always pleasant and very welcoming. Nothing is too much trouble, and I know that I can leave her without any worries.
29 April 2026
Mum moved into Somerset house in September 2024, from the moment we walked through the door, before the alterations and modernisations, we knew it was the place for mum. It is homely, the staff are caring and professional and always keep us updated with changes in mums health. Everyone goes above
and beyond from care staff to chefs, cleaners and management. We could not not wish for better care for our mum
02 February 2026
Mum was at Somerset House on a short respite stay. She was very happy during her time there. The staff were lovely, and very responsive to her needs. She was happy to come home, but has expressed a desire to return if needed in the future. Overall a very positive experience. Thank you.
10 November 2025
I've been in the home for 8 years now. The staff are helpful. The food is excellent, especially dealing with my dietary requirements. I am enjoying my stay here.
31 October 2025
My father has been at Somerset House Care & Nursing Home for several months, and the care has been great. The staff are kind, patient, and genuinely caring, always going the extra mile to make him comfortable and keep us informed.
The home is warm, clean, and welcoming, even though there are
on going improvements, with engaging activities that help residents stay active and happy. The nursing care is good - attentive, professional, and reassuring. It's clear the team truly care about every resident.
I'm deeply grateful for the compassion and dedication they show every day. Somerset House really does feel like a home for both residents and their families.
25 September 2025
The staff at Somerset are a caring, kind and an attentive top down team. They are friendly,
open and welcoming each time I visit. They are interested in each of the residents and ask great questions to find the best ways of supporting people.... they even made welsh cakes for my mother on
discovering she was welsh and liked them... huge thank you for that.
Whilst there are areas of Somerset which might look a little tired, they are going through a huge programme of updating. My mums room is one of the new ones and it is fabulous, light and airy with an en suite bathroom which is perfect for her needs.
They have been very supportive of my mum, as it has taken a while for her to settle in the new environment and they understand the needs and challenges of people with dementia.
Thank you for all that you have done
19 September 2025
We would like to say how great full we are for the care and support all the staff provide at Somerset Nursing Care home for our 98 yr old Mum/Gran. She is happy, she always looks lovely when we visit, The food always looks lovely, the staff provide a wide range of activities for the residents. The
staff always welcome us and make us feel relaxed. The staff are also very professional towards both the residents and visitors. It's always a pleasure to visit Mum at this nursing home.
04 July 2024
We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.
30 May 2024
My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.
12 April 2024
Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.
19 March 2024
My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very
independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.
14 September 2023
The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important,
both to residents and relatives.
21 August 2023
All the staff are really friendly to me and Mum.
21 August 2023
I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.
21 August 2023
Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.
11 August 2023
This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.
27 March 2023
My mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.
27 March 2023
My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.
13 March 2022
My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date
with her care requirements and condition, and I have full confidence that she is safe and happy in their care.