Submit a Review for Longton Nursing & Residential Home
11 Marsh Lane, Longton, Preston, PR4 5ZJ
View full details of Longton Nursing & Residential HomeLatest Reviews for Longton Nursing & Residential Home
09 February 2026
An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has
Alzheimers Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.
10 October 2025
We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.
29 August 2025
My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the
staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.
13 June 2025
My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager
about their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.
05 February 2025
I can't express the gratitude I have for all the staff at Longton Nursing Home. My Mum was admitted in early October for palliative care. All the staff went out of their way to make her as comfortable as possible in what was her final home. The questions I asked were answered immediately and any
requests were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.
28 January 2025
Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we
could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.
09 October 2024
Friednly and helpful staff all round. Can't fault any part of the care. Thank you.
24 September 2024
My mother came into your care from the hospital. When my wife and I came to see if this care home was suitable we made our mind up as soon as we walked in that my mother would be happy here. She was in your care for only two weeks. The care that was given to her by all staff was excellent, going
beyond what you need to do. Thank you for all the things you have done for her.
27 August 2024
My father was a resident for the last six weeks of his life, and at all times, he was treated with kindness and dignity. He could not mobilise independently due to his terminal illness, so the staff ensured he was supported and provided ample opportunities for Dad to be taken into the lounges etc.
Dad was a vegetarian, and the chef took extra care to provide Dad with enjoyable, nutritious meals. The staff were all superb, particularly in Dad's final days when his pain was well-managed and he was treated with dignity.
05 July 2024
My dad spent less than a month at Longton Nursing Home in May/June 2024, as he was admitted for end-of-life care due to being diagnosed with metastatic cancer.
My dad was very happy at the nursing home especially having his own room, as opposed to an overcrowded and noisy ward at the Hospital,
this was a godsend and gave him the peace and quiet, and privacy that he needed in his final weeks.
From a family point of view, although visiting Dad was very distressing due to his fast deterioration, Longton Nursing Home was a friendly place, and all the staff from top to bottom, made not only my dad feel welcome, but also all the family. They accommodated multiple visits from the family on a daily basis and also agreed to let his sons stay overnight during the final week of my dad's life, which gave him great comfort with us being there with him.
The Manager was a credit to the home and was extremely kind, caring, and compassionate with Dad and the family.
22 May 2024
I cannot express in words how grateful my brother and myself are to all the staff at Longton Nursing Home. My mum was only there for a short period. Having been moved from another home due to needing nursing care.
The manager was fantastic from my first contact and sorted getting my mum moved as
fast as possible. All the nurses and all the staff were exceptional in taking care of my mum. I could not have asked for any better.
I would like to thank the manager and all the nurses for their complete care. They all took time to listen to any questions and answer and concerns we had with my mum's cancer. It was a really difficult time but we took comfort in knowing my mum was in the right place with the right care. I cannot express how grateful I am for everything. They are really special people.
We thank them for everything they did.
08 May 2024
My husband was cared for from 24/11/2023 to 21/04/2024 when he passed away. I can honestly say that all of the staff, right down to the cleaners have been so compassionate, caring and dedicated at whatever level. In today's society which seems to be so vacuous at times, it is heartwarming to receive
such kindness and care in very difficult times.
01 May 2024
Mum spent the last 3 years of her life in the loving care of the amazing staff at Longton. She went there during the pandemic and was so well looked after. Everybody was so kind. She found a new family and made friends with other residents and their families. We couldn't have asked for more and we
highly recommend Longton. We miss being part of our extended family but the manager and team have kindly invited us to call in and we will!
09 August 2023
Mum spent her last two months at Longton Nursing & Residential Home and I could not have asked for a more caring and friendly environment. It is all about the care and Mum was treated with dignity, courtesy and a friendly voice at every turn. Access to Mum over the phone was superb, and never too
much bother. When visiting it was a pleasure to see Mum happy and talking to people in the communal lounges or enjoying an event - including the wonderful Coronation Party. Everything from admitting Mum, to her final hours was handled exceptionally well and is testimony to a good management team and happy and motivated staff. It is all about the care for your loved ones and Longton Nursing & Residential Home delivered for us. I would not hesitate to recommend the home.
09 February 2023
The staff treated our family member with care and compassion and helped make his passing a comforting experience. He was always clean and shaven, and every care was taken to make sure he was warm and comfortable, with all his needs met. I would not hesitate to recommend or use Longton Nursing Home
in the future.
17 January 2023
For what turned out to be a short period of time, I can't thank the staff of this care home enough. The kindness and love shown to my dad were a joy to see. For the last month of his life, I became his daughter again, not just his carer. Having made the very difficult decision to place dad in
nursing/residential care, we were made to feel so welcome from the moment we first entered the home. How lovely that we had a couple of special moments with dad; a fish and chip dinner laid out with a full tea set, afternoon tea which my brother was able to join in with. So lovely. I will always be so grateful for the care and attention given to my mum when I realised she was suffering from another TIA, with the home being close by to where we were, the nurses reacted so swiftly and with such kindness. Every member of staff who helped care for my dad was in my thoughts at his funeral. I can't thank you enough.
18 November 2022
My uncle spend his last nine months in the care of the Manager and her team, and the care and respect he received were always above and beyond. So when it came to my aunt, there was only one place I would place the care of my dear aunty, and that is with the same team.
5 stars in every respect,
keep up the great work to the Manager and her team.
14 November 2022
Many thanks to all your dedicated staff for the care and attention received prior to his death on Monday. He gained weight and his mental and physical health came on in leaps and bounds by the kindness of everyone involved. On my last visit, another regular visitor made the comment that we were
becoming a 'supportive family' and that interaction made a huge difference to his quality of life. Thank you so much.
17 October 2022
Due to a tragic change of circumstances, I find myself submitting a second review. After approx two years at Longton my wife suffered a rapid decline in her condition and I got to experience Longton's End of Life Care at first-hand. All I can say is that the Manager and all of the team treated me,
my family and my wife with the utmost care, compassion and consideration. I have lost count of how many cups of coffee, biscuits, sandwiches or lunches I was offered during her final days. My family and I were all allowed unlimited, unrestricted visiting and my wife was able to spend her final days and hours in peace, surrounded by all of her immediate family. Every single member of staff that I encountered treated me, my wife and my family with total dignity and respect, regardless of their role or grade. Even staff members that I didn't immediately recognise knew my first name and used it in a respectful fashion. My wife could not possibly have been anywhere better. Thank You.
27 May 2022
My husband has been a resident for fourteen years and has always been shown care and respect throughout. I always feel relaxed and at home when I visit and would recommend this home happily.
Latest Reviews for Longton Nursing & Residential Home
09 February 2026
An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has
Alzheimers Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.
10 October 2025
We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.
29 August 2025
My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the
staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.
13 June 2025
My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager
about their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.
05 February 2025
I can't express the gratitude I have for all the staff at Longton Nursing Home. My Mum was admitted in early October for palliative care. All the staff went out of their way to make her as comfortable as possible in what was her final home. The questions I asked were answered immediately and any
requests were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.
28 January 2025
Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we
could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.
09 October 2024
Friednly and helpful staff all round. Can't fault any part of the care. Thank you.
24 September 2024
My mother came into your care from the hospital. When my wife and I came to see if this care home was suitable we made our mind up as soon as we walked in that my mother would be happy here. She was in your care for only two weeks. The care that was given to her by all staff was excellent, going
beyond what you need to do. Thank you for all the things you have done for her.
27 August 2024
My father was a resident for the last six weeks of his life, and at all times, he was treated with kindness and dignity. He could not mobilise independently due to his terminal illness, so the staff ensured he was supported and provided ample opportunities for Dad to be taken into the lounges etc.
Dad was a vegetarian, and the chef took extra care to provide Dad with enjoyable, nutritious meals. The staff were all superb, particularly in Dad's final days when his pain was well-managed and he was treated with dignity.
05 July 2024
My dad spent less than a month at Longton Nursing Home in May/June 2024, as he was admitted for end-of-life care due to being diagnosed with metastatic cancer.
My dad was very happy at the nursing home especially having his own room, as opposed to an overcrowded and noisy ward at the Hospital,
this was a godsend and gave him the peace and quiet, and privacy that he needed in his final weeks.
From a family point of view, although visiting Dad was very distressing due to his fast deterioration, Longton Nursing Home was a friendly place, and all the staff from top to bottom, made not only my dad feel welcome, but also all the family. They accommodated multiple visits from the family on a daily basis and also agreed to let his sons stay overnight during the final week of my dad's life, which gave him great comfort with us being there with him.
The Manager was a credit to the home and was extremely kind, caring, and compassionate with Dad and the family.
22 May 2024
I cannot express in words how grateful my brother and myself are to all the staff at Longton Nursing Home. My mum was only there for a short period. Having been moved from another home due to needing nursing care.
The manager was fantastic from my first contact and sorted getting my mum moved as
fast as possible. All the nurses and all the staff were exceptional in taking care of my mum. I could not have asked for any better.
I would like to thank the manager and all the nurses for their complete care. They all took time to listen to any questions and answer and concerns we had with my mum's cancer. It was a really difficult time but we took comfort in knowing my mum was in the right place with the right care. I cannot express how grateful I am for everything. They are really special people.
We thank them for everything they did.
08 May 2024
My husband was cared for from 24/11/2023 to 21/04/2024 when he passed away. I can honestly say that all of the staff, right down to the cleaners have been so compassionate, caring and dedicated at whatever level. In today's society which seems to be so vacuous at times, it is heartwarming to receive
such kindness and care in very difficult times.
01 May 2024
Mum spent the last 3 years of her life in the loving care of the amazing staff at Longton. She went there during the pandemic and was so well looked after. Everybody was so kind. She found a new family and made friends with other residents and their families. We couldn't have asked for more and we
highly recommend Longton. We miss being part of our extended family but the manager and team have kindly invited us to call in and we will!
09 August 2023
Mum spent her last two months at Longton Nursing & Residential Home and I could not have asked for a more caring and friendly environment. It is all about the care and Mum was treated with dignity, courtesy and a friendly voice at every turn. Access to Mum over the phone was superb, and never too
much bother. When visiting it was a pleasure to see Mum happy and talking to people in the communal lounges or enjoying an event - including the wonderful Coronation Party. Everything from admitting Mum, to her final hours was handled exceptionally well and is testimony to a good management team and happy and motivated staff. It is all about the care for your loved ones and Longton Nursing & Residential Home delivered for us. I would not hesitate to recommend the home.
09 February 2023
The staff treated our family member with care and compassion and helped make his passing a comforting experience. He was always clean and shaven, and every care was taken to make sure he was warm and comfortable, with all his needs met. I would not hesitate to recommend or use Longton Nursing Home
in the future.
17 January 2023
For what turned out to be a short period of time, I can't thank the staff of this care home enough. The kindness and love shown to my dad were a joy to see. For the last month of his life, I became his daughter again, not just his carer. Having made the very difficult decision to place dad in
nursing/residential care, we were made to feel so welcome from the moment we first entered the home. How lovely that we had a couple of special moments with dad; a fish and chip dinner laid out with a full tea set, afternoon tea which my brother was able to join in with. So lovely. I will always be so grateful for the care and attention given to my mum when I realised she was suffering from another TIA, with the home being close by to where we were, the nurses reacted so swiftly and with such kindness. Every member of staff who helped care for my dad was in my thoughts at his funeral. I can't thank you enough.
18 November 2022
My uncle spend his last nine months in the care of the Manager and her team, and the care and respect he received were always above and beyond. So when it came to my aunt, there was only one place I would place the care of my dear aunty, and that is with the same team.
5 stars in every respect,
keep up the great work to the Manager and her team.
14 November 2022
Many thanks to all your dedicated staff for the care and attention received prior to his death on Monday. He gained weight and his mental and physical health came on in leaps and bounds by the kindness of everyone involved. On my last visit, another regular visitor made the comment that we were
becoming a 'supportive family' and that interaction made a huge difference to his quality of life. Thank you so much.
17 October 2022
Due to a tragic change of circumstances, I find myself submitting a second review. After approx two years at Longton my wife suffered a rapid decline in her condition and I got to experience Longton's End of Life Care at first-hand. All I can say is that the Manager and all of the team treated me,
my family and my wife with the utmost care, compassion and consideration. I have lost count of how many cups of coffee, biscuits, sandwiches or lunches I was offered during her final days. My family and I were all allowed unlimited, unrestricted visiting and my wife was able to spend her final days and hours in peace, surrounded by all of her immediate family. Every single member of staff that I encountered treated me, my wife and my family with total dignity and respect, regardless of their role or grade. Even staff members that I didn't immediately recognise knew my first name and used it in a respectful fashion. My wife could not possibly have been anywhere better. Thank You.
27 May 2022
My husband has been a resident for fourteen years and has always been shown care and respect throughout. I always feel relaxed and at home when I visit and would recommend this home happily.