Longton Nursing & Residential Home

Mum has settled well since she arrived in Feb 2026. Staff are friendly + the manager is very approachable. All residents are friendly to mum can have a laugh with all staff.

My dad has settled really quickly and made friends with other residents. The home has a lovely feel and the staff are all very friendly and helpful. Management and office staff have been great too. My dad enjoys the activities and chatting with everyone. It's nice to see the residents get a say about what they want with regular meetings. Dad feels happy and safe and the family feel the same.

Overall I think that the staff at this care home are very caring and try to enhance the residents experience there and I would recommend this Nursing home to others.

This review is about my mum, though I work as Senior Hospital Doctor and as such have a good deal of experience of healthcare settings. We moved mum to Longton Nursing Home after looking after her at home for a year. She had a stroke and was very limited. She had deteriorated to the point we could no longer look after her and we looked for a place that could help us care for her. We chose Longton because of the people and the location. It's near to where we live but we were also struck by the people we met when we went to visit. That turned out to be true. Whilst the home is not beautiful, the care is excellent. We were struck by the numbers and availability of staff. They chatted happily and were always available to us. We felt included in their activities. They were responsive to our requests and when the time came that mum was dying they were immensely caring of us. This is a good place filled with good people who cared for us when we needed it.

Longton Nursing Home, Longton, Preston provided my dad Joseph, with professional and loving care during the last three weeks of his life. Staff were outstanding, from the careful personal care they provided to washing his clothes every day, to checking on the family, whatever time of day or night we were there. We would highly recommend this nursing home. First class

my husband was transfered here from Hospital for end of life care, all the staff were wonderful i cannot thank them enough for the care they gave my husband in his last weeks. Also always asking me if i needed anything and very kind. in the treatment of everyone

We have found Longton Nursing a relaxing and happy place. The staff always great every request etc. with a smile and always oblige our every request for any help we may need in the care of John who is quite settled there. The home is very well managed and have plenty of staff always on hand.

Thank you for all your help in looking after Brian so well.

Older (1980's) building so not up to modern room standard but this is more than made up for by quality of care. Staff seem cheerful and helpful most of the time despite often challenging residents. Entertainers most days (even have Alpaca visits).

During the nine months that my husband was a service user, we became part of the Longton Nursing Home family. Staff were caring, efficient and friendly. We were kept well-informed, and consulted when appropriate. Requests were listened to and generally acted upon. I would recommend this home to anyone looking for a place for a loved one.

An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has Alzheimers Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.

We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.

My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.

My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager about their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.

Forever grateful.

Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.

Friednly and helpful staff all round. Can't fault any part of the care. Thank you.

My mother came into your care from the hospital. When my wife and I came to see if this care home was suitable we made our mind up as soon as we walked in that my mother would be happy here. She was in your care for only two weeks. The care that was given to her by all staff was excellent, going beyond what you need to do. Thank you for all the things you have done for her.

My father was a resident for the last six weeks of his life, and at all times, he was treated with kindness and dignity. He could not mobilise independently due to his terminal illness, so the staff ensured he was supported and provided ample opportunities for Dad to be taken into the lounges etc. Dad was a vegetarian, and the chef took extra care to provide Dad with enjoyable, nutritious meals. The staff were all superb, particularly in Dad's final days when his pain was well-managed and he was treated with dignity.

The Manager was a credit to the home and was extremely kind, caring, and compassionate with Dad and the family.