Longton Nursing & Residential Home

Mum spent her last two months at Longton Nursing & Residential Home and I could not have asked for a more caring and friendly environment. It is all about the care and Mum was treated with dignity, courtesy and a friendly voice at every turn. Access to Mum over the phone was superb, and never too much bother. When visiting it was a pleasure to see Mum happy and talking to people in the communal lounges or enjoying an event - including the wonderful Coronation Party. Everything from admitting Mum, to her final hours was handled exceptionally well and is testimony to a good management team and happy and motivated staff. It is all about the care for your loved ones and Longton Nursing & Residential Home delivered for us. I would not hesitate to recommend the home.

The staff treated our family member with care and compassion and helped make his passing a comforting experience. He was always clean and shaven, and every care was taken to make sure he was warm and comfortable, with all his needs met. I would not hesitate to recommend or use Longton Nursing Home in the future.

For what turned out to be a short period of time, I can't thank the staff of this care home enough. The kindness and love shown to my dad were a joy to see. For the last month of his life, I became his daughter again, not just his carer. Having made the very difficult decision to place dad in nursing/residential care, we were made to feel so welcome from the moment we first entered the home. How lovely that we had a couple of special moments with dad; a fish and chip dinner laid out with a full tea set, afternoon tea which my brother was able to join in with. So lovely. I will always be so grateful for the care and attention given to my mum when I realised she was suffering from another TIA, with the home being close by to where we were, the nurses reacted so swiftly and with such kindness. Every member of staff who helped care for my dad was in my thoughts at his funeral. I can't thank you enough.

My uncle spend his last nine months in the care of the Manager and her team, and the care and respect he received were always above and beyond. So when it came to my aunt, there was only one place I would place the care of my dear aunty, and that is with the same team.

5 stars in every respect, keep up the great work to the Manager and her team.

Many thanks to all your dedicated staff for the care and attention received prior to his death on Monday. He gained weight and his mental and physical health came on in leaps and bounds by the kindness of everyone involved. On my last visit, another regular visitor made the comment that we were becoming a 'supportive family' and that interaction made a huge difference to his quality of life. Thank you so much.

Due to a tragic change of circumstances, I find myself submitting a second review. After approx two years at Longton my wife suffered a rapid decline in her condition and I got to experience Longton's End of Life Care at first-hand. All I can say is that the Manager and all of the team treated me, my family and my wife with the utmost care, compassion and consideration. I have lost count of how many cups of coffee, biscuits, sandwiches or lunches I was offered during her final days. My family and I were all allowed unlimited, unrestricted visiting and my wife was able to spend her final days and hours in peace, surrounded by all of her immediate family. Every single member of staff that I encountered treated me, my wife and my family with total dignity and respect, regardless of their role or grade. Even staff members that I didn't immediately recognise knew my first name and used it in a respectful fashion. My wife could not possibly have been anywhere better. Thank You.

My husband has been very happy and extremely well looked after by the wonderful staff. Everything was put in place for him on his arrival until coming home. What a wonderful nursing home it was for my husband.

Mum came into your care from the stroke unit, it was unlikely she would ever go home. With your care and patience, Mum is walking, talking and eating. With your help, we have taken her home to her new bungalow. You have kept her safe during the pandemic. You enabled her to go home - her greatest wish. The family are forever grateful.

We know when Dad first arrived at the home, both he and us struggled with a new routine and environment. However, he was very quickly made to feel at home which helped us massively whilst we cared for our mum before she died. During lockdown, the circumstances were difficult for everyone; especially when Dad was used to visitors every day. However, the staff worked tirelessly. The care and attention given to our dad in the last few days of his life we will be eternally grateful for knowing he wasn't alone and being comforted with prayers at the end gives us solace too. An amazing home, with amazing staff.

Felt reassured by the staff that the parent was given the best care and attention. Felt comfortable with staff to talk through my issues or worries. Loving, friendly chats and encouragement with the parent. Comfortable lounge, dining room and relaxing outdoor areas. Felt staff wanted to really know and care for the parent. Very reassuring for the parent.

My mother was in your care only a short time but in that time the home showed love, compassion, care, more than the family expected. Thank you.

We are, as a family, grateful for such caring staff looking after mum. Knowing she is safe is a big thing for us and we get feedback from staff who genuinely care for her. Thank you.

I can say with certainty, that my Dad benefited greatly from his stay and he has returned home much better, which his doctor commented on.

My father spent the last few weeks of his life at Longton Nursing and Residential Home, having transferred from another Care Home. The care he was given was excellent, until his final week he was always clean and well presented. In his final week, the staff ensured he was clean and comfortable and treated with dignity. When I visited, the staff all made an effort to be friendly and approachable, even though they were obviously very busy. Everyone demonstrated that they cared for the residents, even sending a representative to his funeral.

My mum passed away today. I can’t fault the care they gave my mum in her last weeks. Thank you to all the staff especially the manager for your kindness and warmth and the deputy manager for helping with a problem I was dealing with. Everyone from care workers, cleaners and kitchen staff. Thank you all.

In the past 2 years, there have been price rises which are difficult to manage for some people. While these are related to wages and other factors, people like me who are retired on pensions which do not rise significantly, see their life savings diminish. I think there should be a government body to oversee this aspect of care with reps from care homes, public and government.

A massive thank you to all from myself and the extended family.

After transferring my husband on the 23rd July 2018 from a previous home to Longton Nursing and Residential Home, my husband feels now completely safe and stress-free. I find the care home is very friendly, competent, caring and helpful. There is also a lot of interaction between staff and residents and they will go the extra mile to ensure all my husband's needs are fulfilled.

Wonderful place and highly recommended. The staff and residents are very welcoming, helpful and always have a smile on their faces. Made my grandmothers time there special with not only love and care but activities she loved and real desire to get to know her. The facilities are great, rooms big enough, and food was good and had a range for different tastes. The outdoor area is beautiful and adds to the homely feel of the place. Staff are brilliant, so kind and helpful. Great care home.

A very big, heartfelt thank you to Longton Nursing Home and the staff who work there.