Longton Nursing & Residential Home

11 Marsh Lane, Longton, Preston PR4 5ZJ
Review Us
9.9 35 Reviews
  • Longton Nursing & Residential Home, Preston
Longton Nursing and Residential Home is a purpose built home set in landscaped gardens providing 58 beds for frail and elderly people requiring nursing and residential care.

It is the aim of Longton Care Home to provide an excellent standard of care delivered by staff who are qualified and trained to the highest degree within a safe homely environment. Their objective is to encourage independent living for service users so that they can enjoy as full a life as possible for each individual.

The home has been awarded and accredited this year with The Gold Standard Framework for End of Life Care 2023.
Show Longton Nursing & Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500
  • Self-Funded Residential Dementia Care: £1250 – £1500
  • Self-Funded Nursing Care: £1300 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1499
  • RESPITE Self-Funded Nursing Care: £1300 – £1499
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

Hairdressing and chiropody services are not included in weekly fees

These prices are only a guideline, please contact Longton Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Hayley Griffiths (Matron/Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (8)

Visiting

  • Encourage visitors 24/7 as Longton believe this is fundamental to an individual's personalised care however, do promote protected meal times and would ask you avoid meal time to encourage nutritional intake.

Parking

  • Free Parking on site.

Longton Nursing & Residential Home Reviews (35)

9.9

Longton Nursing & Residential Home has a Review Score of 9.9 (9.890) out of 10, based on 12 reviews in the last 2 years.
Over all time Longton Nursing & Residential Home has 35 reviews.

Overall Experience
  • 32
  • 3
  • 0
  • 0
  • 0
Date Published
  • 35
  • 2
  • 6
  • 12
  • 23
Reviewer Connection to Longton Nursing & Residential Home
  • 10
  • 8
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 35, showing 21-35
Review from Jacqui B (Daughter-in-law of Resident) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into your care from the stroke unit, it was unlikely she would ever go home. With your care and patience, Mum is walking, talking and eating. With your help, we have taken her home to her new bungalow. You have kept her safe during the pandemic. You enabled her to go home - her greatest wish.
The family are forever grateful.
Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise C (Daughter of Resident) published on 19 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We know when Dad first arrived at the home, both he and us struggled with a new routine and environment. However, he was very quickly made to feel at home which helped us massively whilst we cared for our mum before she died. During lockdown, the circumstances were difficult for everyone; especially
when Dad was used to visitors every day. However, the staff worked tirelessly. The care and attention given to our dad in the last few days of his life we will be eternally grateful for knowing he wasn't alone and being comforted with prayers at the end gives us solace too. An amazing home, with amazing staff.
Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your wonderful review, we are so glad we got to make a difference to you during such an uncertain time for all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Daughter of Resident) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Felt reassured by the staff that the parent was given the best care and attention. Felt comfortable with staff to talk through my issues or worries. Loving, friendly chats and encouragement with the parent. Comfortable lounge, dining room and relaxing outdoor areas. Felt staff wanted to really know
and care for the parent. Very reassuring for the parent.
Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated by Hayley, Home Manager, and her team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa J (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in your care only a short time but in that time the home showed love, compassion, care, more than the family expected. Thank you.
Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your lovely review Lisa, it was a pleasure to nurse mum.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S A (Daughter-in-law of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Longton Nursing Home has a real home from home environment. It was a big decision for our mum to go into a home but the staff have been fantastic.
The home is always immaculate and there is a warm and friendly atmosphere and nothing is too much trouble.
We are, as a family, grateful for such caring
staff looking after mum. Knowing she is safe is a big thing for us and we get feedback from staff who genuinely care for her. Thank you.
Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your feedback - it is very much appreciated by the Manager Hayley and her team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jim O (Son of Resident) published on 22 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My elderly father was recovering from a stay in the hospital, during which he learnt he had cancer. Whilst it is true that he would have preferred to go straight home, he was in no fit state, and so the nursing home was able to provide a double room for my Dad and my Mum (who has early dementia) to
stay in over the Christmas/New year period (two weeks). The Home arranged for the transfer of my Dad's medical care and the administering of his medication.
I had complete access at all times, although I respected the staff's need to provide care, and mealtime, activities and the atmosphere was always relaxed and caring.
Throughout his stay, my Dad was treated with great respect and care. The food was very good, and my Mum couldn't fault the food, staff or cleanliness. He wrote several poems for the staff and residents about his experiences as a thank you.
I can say with certainty, that my Dad benefited greatly from his stay and he has returned home much better, which his doctor commented on.
Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for your review. His poetry will never be forgotten.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary S (Daughter of Resident) published on 11 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last few weeks of his life at Longton Nursing and Residential Home, having transferred from another Care Home. The care he was given was excellent, until his final week he was always clean and well presented. In his final week, the staff ensured he was clean and comfortable and treated
with dignity. When I visited, the staff all made an effort to be friendly and approachable, even though they were obviously very busy. Everyone demonstrated that they cared for the residents, even sending a representative to his funeral.
Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your review - it is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila (Daughter of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum passed away today. I can’t fault the care they gave my mum in her last weeks. Thank you to all the staff especially the manager for your kindness and warmth and the deputy manager for helping with a problem I was dealing with. Everyone from care workers, cleaners and kitchen staff. Thank you
all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N W (Resident) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that the Longton Care and Nursing Home is very well run. The seniors are all very well qualified and the home is run is a disciplined and cheerful manner. Cleanliness is given a high priority and as an ex-chief safety officer with multinational companies, I appreciate the vital importance of
good procedures. When my wife and I (she is now deceased) arrived over 2 years ago, good procedures were produced within 2 days of arrival.
In the past 2 years, there have been price rises which are difficult to manage for some people. While these are related to wages and other factors, people like me who are retired on pensions which do not rise significantly, see their life savings diminish. I think there should be a government body to oversee this aspect of care with reps from care homes, public and government.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Troy W (Son of Resident) published on 3 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came here seven months ago and was well cared for right up until the end last week. Over the months he built up a rapport with staff who were equally attentive when he was less able to communicate in the latter stages of his complex illness. The manager and the team worked wonders for his mental
and physical well-being and we are eternally grateful for that.
Equally important for me, however, was the fact that my mum took much solace knowing that my dad was in safe, qualified and caring hands. She'll certainly miss the staff and their amazing support. Knowing that Dad was receiving such good care gave my mum the confidence and courage to continue her own social life as fully as possible without any guilt or worry. This was priceless.
My only regret is that I wasn't able to persuade Dad to take up a place at Longton Nursing Home sooner, because both his and my mum's quality of life improved once he took up residence.
A massive thank you to all from myself and the extended family.
Reply from Hayley Griffiths, Home Manager at Longton Nursing & Residential Home

Thank you for the kind words, Dad was a character and a pleasure to look after. Please stay in touch from the home manager and all the team at Longton.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole B (Wife of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After transferring my husband on the 23rd July 2018 from a previous home to Longton Nursing and Residential Home, my husband feels now completely safe and stress-free. I find the care home is very friendly, competent, caring and helpful. There is also a lot of interaction between staff and residents
and they will go the extra mile to ensure all my husband's needs are fulfilled.
Reply from Gaynor Abrams, Business Development Manager at Longton Nursing & Residential Home

Thank you for your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Natalie H (Granddaughter of Resident) published on 9 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful place and highly recommended. The staff and residents are very welcoming, helpful and always have a smile on their faces. Made my grandmothers time there special with not only love and care but activities she loved and real desire to get to know her. The facilities are great, rooms big enough,
and food was good and had a range for different tastes. The outdoor area is beautiful and adds to the homely feel of the place. Staff are brilliant, so kind and helpful. Great care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute we visited to look around, the feeling of this is a "home from home" was felt. The care, compassion, love and understanding given and shown has been outstanding.
Our mother was treated like she was the most important person to them and as a family, we were kept continuously informed
of all aspects, visits and concerns regarding her care and health as commented on by other visitors of other residents, we all felt the same attention was given to our relatives by all staff.
Family and friends were all shown a very big welcome and felt visiting was made a pleasurable experience and the hospitality from very staff was always in evidence.
We found all staff to be friendly, extremely polite, very informed and professional. A truly wonderful home filled the love that made mum's last days of her life a time to be a treasured memory.
A very big, heartfelt thank you to Longton Nursing Home and the staff who work there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daniel P (Grandson of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been living at Longton Nursing Home since 2015.


She is a vegetarian and her dietary needs are met by the home, always varied meals. The care assistants are very hard working but always have time for a chat and make grandma feel right at home. She loves taking part in the activities

and even has me playing along with dominoes or bingo! There are always charity events happening and fundraising for charities.


Longton is a beautiful clean care home I would strongly recommend to others

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Harry H (Son-in-law of Resident) published on 16 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was accepted into Longton nursing and residential home in March 2015,she had recently lost her husband to cancer and she suffers from progressive dementia, she still believes she can do everything for herself but the harsh reality is she can't as her couple of falls and hospital admissions
prior to her move to Longton proved.


She is now in a secure, safe and comfortable environment where she receives good hot food, has a very nice warm room and has her medicine administered in a proper manner. There are large lounges where she can sit and interact with others, there are social activities on a daily basis where anyone can participate.


The staff are exceptional at all levels, the Matron is very hands on assisting in handing out meals etc and even the cleaners could easily mistaken for carers such is their enthusiasm and eagerness to help with a friendly word and chat when necessary, The carers themselves work professionally and are always alert, I know all this as I take a keen interest in the care she receives. My wife and I visit a minimum of three times a week at varying times so we see at first hand the overall picture, this is a very open, friendly and homely place which does not deserve the criticism that is sometimes thrown their way by office workers. I would not hesitate to recommend this place to anyone.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Longton Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Longton Nursing & Residential Home is calculated as follows: ( (122 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 136 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Longton Nursing & Residential Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (3)

Hayley

Hayley Griffiths

Job Title: RGN/Matron Manager Joined: 2010

Hayley has worked at Longton Nursing and Residential Home since 2010 and was appointed as home manager in 2016.


She is a registered general Nurse and has a passion for end-of-life care.

Jeni

Jeni Hall

Job Title: Deputy Manager Joined: 2017

Deputy Manager Jeni Hall has worked at Longton for 6 years and is a qualified registered Mental Health nurse and the home’s infection control lead.


She has years of experience in varied healthcare settings.

Chris

Chris Harpham

Job Title: Quality & Compliance Manager Joined: 2022

I have worked in care for 16 years in various roles.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longton Nursing & Residential Home to verify any information. View our terms and conditions. Longton Nursing & Residential Home has an Enhanced Service - more info.