Average costs per week for care homes owned by The Gray Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Gray Care Group Ltd, based on 4 out of 4 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does The Gray Care Group Ltd own?

The Gray Care Group Ltd own 4 Care Homes.

Which The Gray Care Group Ltd Care Homes have the highest review score?

Longton Nursing & Residential Home , Eliot House & Lound Hall have the highest review score.

The Gray Care Group Ltd | 4 Care Homes

Review of
Alston View Nursing & Residential Home
from Pam E (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My father and family are happy with the care he receives. I don't know why, but in the last few weeks (he was moved back upstairs), we really feel he has settled and is happy here. The staff are very caring and he's happy with them. The staff are very welcoming.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Longton Nursing & Residential Home
from Donna J (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the

staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.

Reply from Hayley Griffiths, home manager at Longton Nursing & Residential Home

Thank you for your wonderful review I will pass this on to all the team.

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Review of
Lound Hall
from Raymond F (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic home, the management are caring, they keep me informed about my mum with everything. The staff are also lovely and caring, always greeted with a smile and a coffee, nothing is too much they are helpful with anything. Great atmosphere lots of things going off for the residents, meals are varied

and excellent. Very happy with Mom's care I never worry about her at all now. Would highly recommend.

Reply from Varhi Audrain, Home Manager at Lound Hall

Many thank you for the review i will pass this over to the staff team its always a pleasure looking after mum.

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Review of
Alston View Nursing & Residential Home
from Clare H (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report

Overall Experience

My mother has been in Alston View Nursing home since September 2024. The staff treat her with respect and dignity. I have noticed the continuing improvements they have been making with my mum's care over the past few months. While she is unable to walk, they ensure she gets out of bed nearly every

day to have a change of scenery and chat with the other residents. The staff they have are lovely, knowledgeable, caring and helpful at every level. They always positively interact with my mum, and nearly every time I visit, I get an update on how she is doing. The room is clean, tidy and meets her needs. The food is excellent with lots of variety. I can also take my dog along with me when I visit her, which is a lovely thing they allow me to do.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Alston View Nursing & Residential Home
from Vicky S (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

I have been super impressed by the care here at Alston View, the new manager in post has really put her mark on this place, the turn around these last few weeks has been really noticeable.

Residents are treated with the utmost dignity and respect, nothing is too much trouble and the team here are

proactive passionate and engaging. Although super busy they always have time for their residents and their families. What a lovely warm and welcoming environment!

I am confident in my mothers comprehensive care plan and can rest assured that she is receiving the best possible care.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you for this review. We really value the feedback received

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Review of
Longton Nursing & Residential Home
from Robert A (Nephew of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager about

their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.

Reply from Hayley Griffiths, home manager at Longton Nursing & Residential Home

Thank you for your review, I will ensure the team is notified and your comments passed on. Kind regards Hayley

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Review of
Eliot House
from D S (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

From the first visit, the staff and home have a great feeling about it. All the staff are very approachable and nothing is too much trouble. Good food always gets offered a drink. Activities are varied, and there are days out.

Reply from Shanti Rampal, Manager at Eliot House

Thank you so much for the review, much appreciated. I will pass on to the staff team.

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Review of
Alston View Nursing & Residential Home
from Ian W (Husband of Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

My wife has not been here long, but from what I have seen I am very impressed by the care. Food is excellent. Staff excellent and nothing too much trouble.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you for this review. We really value the feedback received.

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Review of
Eliot House
from Carole H (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report

Overall Experience

My dad began residing in this Care home back in September 2024 following a hospital discharge. He has Alzheimer's which is a horrid disease and really erodes a person's life. However despite that he has an extremely happy life in Eliot House where he is really looked after and cared for by the most

amazing staff. He loves joining in with the variety of singing opportunities that's provided. He's really enjoying the Petting Zoo and has met quite a few different animals. He is always treated with respect and dignity by all the staff. The manager expects high standards and high standards are delivered and maintained throughout every area of this setting. The staff at this care home genuinely want to care for people and I really can't thank them enough for the warm welcome they always give us when we visit. From the bottom of my heart thank you so much for looking after my dad so well.

Reply from Shanti Rampal, Manager at Eliot House

Thank you so much for the review, much appreciated. I will pass it on to all teams.

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Review of
Longton Nursing & Residential Home
from Chris H (Son of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

We moved my mum into the home a couple of weeks ago now. The manager's assessment and admission process was professional, friendly and really helped to put our minds at rest. Without exception, the staff team have been excellent - kind, caring and very considerate in everything they have done. Mum took

a few days to settle in but the team was able to support her through her anxieties and they communicated with us at all times. As a former CEO of a healthcare company I like to think that I've got high expectations for all types of care and most certainly for my mum's. I've not been disappointed at all. Mum particularly benefits from having people around her at all times and from having activities that take place throughout the day. The home has two excellent activity coordinators who help people to get involved and really feel a part of their home. I'd highly recommend the home to anyone who may be looking for 24hr residential and / or nursing care and support. Thank you to everyone.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you for your review I will pass on your comments to the whole team.

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Review of
Eliot House
from J S (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report

Overall Experience

I am always full of praise for all the exceptional care, concern and kindness which everyone at Eliot House gives to my mum and to my family. They go out of their way to help and make every day a special day for mum and the other residents. I am always humbled by their attention to detail, their genuine

care and thoughtfulness and very much appreciate how mum is cared for. Every event, however small, is always celebrated and made special to provide happy memories for relatives and the knowledge that my mum has enjoyed the celebration even though she will not have the same memory of it that I and my family will keep.
The Eliot House family put such effort into these special occasions and I am so grateful for all the time, trouble and care that goes into making them special and memorable. Thank you everyone for everything that you do, you are all very special and very much appreciated. There are not enough stars in the ratings to praise you highly enough!

Reply from Shanti Rampal, Manager at Eliot House

Thank you so much for your review. I will pass on to team. Thank you once again.

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Review of
Longton Nursing & Residential Home
from P E (Son of Resident) published on 5 February 2025 Submitted via Website • Report

Overall Experience

I can't express the gratitude I have for all the staff at Longton Nursing Home. My Mum was admitted in early October for palliative care. All the staff went out of their way to make her as comfortable as possible in what was her final home. The questions I asked were answered immediately and any requests

were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.

Reply from Hayley Griffiths, home manager at Longton Nursing & Residential Home

Thank you for your wonderful review. I will pass your comments on to the whole team.

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Review of
Eliot House
from Madeleine K (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

Massive thank you to all staff at Eliot House, we cannot thank you enough. Mum spent over 6 years being cared for at Eliot House Nursing Home, passing away peacefully this January 2025. Mum was always treated with respect, kindness, her needs anticipated and supported above and beyond that we could

have hoped for.

The Manager and all the staff are a wonderful caring team, and I came to regard them as friends, or part of the family. Mum's room always looked immaculate, and her clothes clean and tidy, thank you to all the team that took such care with this important aspect, we really did appreciate this.

Thank you for your wonderful care during these 6 years, especially during the difficult pandemic time, we know that you kept mum happy and safe, I am so thankful for the many video calls that you were always happy to facilitate and which gave me peace of mind. The care extended to the very sensitive way mum, and my sister and I were treated in mum's final peaceful time.

Reply from Chris Harpham, Quality and Compliance Manager at Eliot House

Thank you so much for your review, it's great to hear the team at Eliot House has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Longton Nursing & Residential Home
from Julie A (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we

could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.

Reply from Hayley Griffiths, Manager at Longton Nursing & Residential Home

Thank you, for this lovely review. I will ensure your comments are shared with all of the team.

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Review of
Eliot House
from Lee M (Grandson of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Thank you will never be enough. I could have searched the world, to find a home for my grandmother, that provided the care and love she deserved. If I had hand picked the carers and nurses myself, I would be picking the exact team that took so special care of her. Her care and happiness was my one priority,

and they delivered that tenfold. It takes a special kind of person to even be a carer, and it takes a super talented manager to pull all that together. My heart is broken now, but Eliot House made this one very happy, unforgettable journey. A journey I wouldn't change and will treasure forever. You are all in my heart. Thank you!

Reply from Chris Harpham, Quality and Compliance Manager at Eliot House

We are sorry for your loss, your grandmother was such a lovely lady and will be greatly missed. Thank you so much for your review, it's great to hear the team at Eliot have done some good work. We value the feedback received and this will be shared with the team. Thanks again

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Review of
Eliot House
from K M (Son of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Sadly, my mother died a few days ago. She'd been resident at Eliot House for some time and in those years had been looked after very well. The care at the house is very attentive in spite of all the challenges that the less well residents present. It's well managed - food is good, activities are stimulating

and access is never a problem. It's never easy to come to terms with the idea that a parent has care needs that one can't fulfil oneself. Caring is a skilled profession and one that is much under-rated until you see it practised well. I'm very grateful to the staff at Eliot House. My mothers last few weeks were no cakewalk - they would have been far, far worse without the care she received.

Reply from Shanti Rampal, Manager at Eliot House

Thank you so much for your review. Much appreciated. I will share with the team.

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Review of
Alston View Nursing & Residential Home
from P M (Son of Resident) published on 24 January 2025 Submitted via Postal Card • Report

Overall Experience

The staff are always very approachable and very kind. I'm very happy with everything in the home. The staff are always very busy when we visit.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Alston View Nursing & Residential Home
from Linda M (Friend of Resident) published on 20 January 2025 Submitted via Postal Card • Report

Overall Experience

Our friend has been in Alston View Nursing & Residential Home for just over 5 weeks. We have found the management staff to be approachable and proactive in her care. They have actioned assessments and support from a range of external professionals. At this time, our friend's needs are being met by a

team of caring and understanding staff.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Alston View Nursing & Residential Home
from Joyce R (Friend of Resident) published on 9 January 2025 Submitted via Postal Card • Report

Overall Experience

I can only give a very limited assessment of staff and facilities at Alston View following a few short visits to a neighbour recently. The manager and members of his team who I have spoken to have all been very caring and professional. My neighbour is happy in their care. The manager came over as a

very knowledgeable and professional person and with the staff under his leadership I am sure Alston View will provide an excellent service.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you so much for your review, its great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.

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Review of
Alston View Nursing & Residential Home
from Jillian C (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report

Overall Experience

Do not let any relative of yours stay here even temporarily.
My dad went in for respite care while his wife underwent an operation. During this time he went rapidly downhill.
His room smelt of urine. Staff were not brushing his teeth. He had a urine infection which was left until he needed hospitalisation.
Following

this I spoke to the manager voicing my concerns which I was told would be addressed. I was informed a district nurse had dressed some 'dead skin' on his foot. A week later I was told my dad had had a fall whilst they put him to bed the night before. The following morning they rang an ambulance as it was a suspected broken foot.
Once there we were told that he would have to have his leg amputated above the knee due to it being completely dead!
Due to my dad's age and his now fragility, this was not undertaken and we have been told he has a few days before he dies.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential Home

Thank you for taking the time to bring this to our attention. We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. We are sorry to hear about your experience. As there were multiple internal and external health professionals involved within the direct care provided. We are more than happy to discuss the concerns with you and outline the involvements of local authorities and agencies involved in the complexity of this case, and the manager at Alston View will reach out privately to do so. Unfortunately, there are times when a person's rapid needs change and they can no longer be safely cared for in a particular setting, despite all efforts. Please rest assured that your comments have been passed on to Senior Management. Again, I can only apologise for your experience and strive to move forward. Once again, we are very sorry that you feel the experience did not meet your expectations.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,213
Residential Dementia Care	£1,213
Nursing Care	£1,267
Nursing Dementia Care	£1,283
All Care Types	£1,213

Care Homes Owned by The Gray Care Group Ltd

The Gray Care Group Ltd Locations (4)

The Gray Care Group Ltd Reviews (137)

Alston View Nursing & Residential Home

Longton Nursing & Residential Home

Lound Hall

Alston View Nursing & Residential Home

Alston View Nursing & Residential Home

Longton Nursing & Residential Home

Eliot House

Alston View Nursing & Residential Home

Eliot House

Longton Nursing & Residential Home

Eliot House

Longton Nursing & Residential Home

Eliot House

Longton Nursing & Residential Home

Eliot House

Eliot House

Alston View Nursing & Residential Home

Alston View Nursing & Residential Home

Alston View Nursing & Residential Home

Alston View Nursing & Residential Home

Awards / Recognitions (0)

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Frequently Asked Questions about The Gray Care Group Ltd

Costs for care homes owned by The Gray Care Group Ltd

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