Care Homes Owned by Gray Care Group Ltd

my husband was transfered here from Hospital for end of life care, all the staff were wonderful i cannot thank them enough for the care they gave my husband in his last weeks. Also always asking me if i needed anything and very kind. in the treatment of everyone

I cannot praise the staff, the communication, the care and the attention to detail my Dad has received since going to Alston view.

So far we as a family are impressed with the care at Alston view

Without doubt, they made mums last months as good as it could have ever been, we are in awe of the team there.

Where do I start? The team at Eliot House are angels! From making that first visit to have a chat about Mum, to clearing out her room after her passing, everyone at Eliot House has been there for me. Not only did they take fantastic care of Mum; they looked after the immediate family as well. As I struggled in the first few weeks after moving Mum in, they were on hand every step of the way guiding, supporting and offering shoulders to cry on. They are highly experienced in dealing with dementia, and every member of the team cares. Nothing is too much trouble, and their hard work to ensure there are activities virtually every day for their residents must be recognised and applauded. The photos they shared of Mum joining in and laughing during activities, meant the world to me. And they warmly welcome wider family members into the fun - I had a lovely Mothers Day Afternoon Tea with Mum - all because of the hard work the team at Eliot House put in.

We have found Longton Nursing a relaxing and happy place. The staff always great every request etc. with a smile and always oblige our every request for any help we may need in the care of John who is quite settled there. The home is very well managed and have plenty of staff always on hand.

Thank you for all your help in looking after Brian so well.

My husband has been a resident at Eliot House for 6 months after a life changing stroke. He has received great care and kindness from all the staff. Understanding and patience from all. We have both have been made very welcome, and I cannot praise them enough. It is a very happy, bright home with lots of laughter. When I go home, I know he is safe and cared for. This means so much to me.

It's lovely how we get to know other residents' families too & we enjoy lots of laughs & fun! It's wonderful to see how the Eliot House team enjoy these celebrations too & go above & beyond to make them special for everyone. As an only child I cherish my Eliot House family. We laugh together, cry together and make our loved ones happy & give us special memories to treasure.

My relative does a lot of happy smiling here.

Older (1980's) building so not up to modern room standard but this is more than made up for by quality of care. Staff seem cheerful and helpful most of the time despite often challenging residents. Entertainers most days (even have Alpaca visits).

During the nine months that my husband was a service user, we became part of the Longton Nursing Home family. Staff were caring, efficient and friendly. We were kept well-informed, and consulted when appropriate. Requests were listened to and generally acted upon. I would recommend this home to anyone looking for a place for a loved one.

3) Lady in question (sometimes has dirty nails and hair a bit unkept) could look cleaner

An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has Alzheimers Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.

My very dear friend was in Eliot House for a few weeks before sadly passing away. She was so well looked after. The staff and care was excellent. She was really happy there. I would recommend this care home to anyone who is looking for somewhere for their loved ones to be looked after so well. 10 star!

Thank you all for all you did for my Mum.

My grandma is always well cared for listened to and well presented when I visit. The staff are always welcoming towards me and my family. There is a great atmosphere within the home and there is usually some form of entertainment happening. Overall very pleased with the care my grandma receives.

Staff go above and beyond and it is very good value for money.

We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.

My husband and I were searching for a care home close to our home and mums friends in Longridge. Mum had been in Hospital since April 2025 and was desperate to spend her final days in a welcoming and peaceful environment . We had visited various homes around the area but as soon as we walked into Alston View we instantly knew that we had found the right place for her. The rooms are clean and the whole ambience of the home made us feel confident that we had found the right place. We cannot speak highly enough of the staff, everyone at the home made us feel welcome and mum was completely happy with her surroundings and the professional care she received. All the team, from the managers through to the cleaners made sure that she was comfortable and given the best possible care in her final days. The nursing staff went above and beyond their duties in caring for mum often sitting with her when we were not around. Nothing was too much trouble and we would absolutely recommend Alston View.

My father and family are happy with the care he receives. I don't know why, but in the last few weeks (he was moved back upstairs), we really feel he has settled and is happy here. The staff are very caring and he's happy with them. The staff are very welcoming.