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Care Homes Owned by Gray Care Group Ltd in Lancashire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Gray Care Group Ltd in Lancashire

Only the locations & reviews in Lancashire for Gray Care Group Ltd are showing below.

View the details of all 4 locations (with 147 reviews) owned by Gray Care Group Ltd

Gray Care Group Ltd Locations in Lancashire (2)

 - Browse 2 Care Homes owned by Gray Care Group Ltd in Lancashire
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Longton Nursing & Residential Home
11 Marsh Lane, Longton, Preston PR4 5ZJ 
9.5 38 reviews
Longton Nursing & Residential Home, Preston, Lancashire
"Older (1980's) building so not up to modern room standard but this is more than made up for by quality of care. Staff seem cheerful and…"   Read all 38 reviews
  • from £1,250 / week
  • 58 Rooms
Location Type Care Home

Longton Nursing and Residential Home is a purpose built home set in landscaped gardens providing 58 beds for frail and elderly people requiring nursing and residential care. It is the aim of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Alston View Nursing & Residential Home
Fell Brow, Longridge, Preston PR3 3NT 
9.0 28 reviews
Alston View Nursing & Residential Home, Preston, Lancashire
"My relative is a resident here. The staff are so helpful caring and considerate towards all the residents and their respective family…"   Read all 28 reviews
  • from £1,200 / week
  • 49 Rooms
Location Type Care Home

Alston View nursing and residential home in Longridge, Preston is a privately owned care home catering for 50 residents. The home offers care with nursing for the elderly and those with a physical ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Gray Care Group Ltd Reviews in Lancashire (66)

9.4

Gray Care Group Ltd has a Group Review Score of 9.4 (9.363) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gray Care Group Ltd must have a Review Score.

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Review of

Alston View Nursing & Residential Home

from C B (Next of Kin) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative is a resident here.
The staff are so helpful caring and considerate towards all the residents and their respective family members.
The environment is that of extended family not just that of staff paid to carry out tasks.
The staff go above and beyond caring and nursing duties. They treat
the residents as if they were living in their homes and they were visiting family.
The staff ensure that the residents are regularly encouraged to engage in activities and anyone not wanting to join in at that moment get the attention of staff members so they are never left alone.
The care and nursing of all the staff is second to none.
My sister is living a happy day to day life with all worries taken away and ensured she is well looked after.
We are so grateful to all the staff, they keep us regularly updated.
My relative does a lot of happy smiling here.
Reply from siobhan wright, Manager at Alston View Nursing & Residential HomeThank you so much for such a kind review I will share this with the team at Alston view, We always strive for the best for all our residents as it is only what they deserve, all the staff here remain passionate about what they do.
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Review of

Longton Nursing & Residential Home

from Philip J (Son of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Older (1980's) building so not up to modern room standard but this is more than made up for by quality of care. Staff seem cheerful and helpful most of the time despite often challenging residents. Entertainers most days (even have Alpaca visits).
Reply from Matthew Watson, Registered Manager at Longton Nursing & Residential HomeMany thanks for your kind words, it really is much appreciated, I am really pleased that you are happy with the quality of care that is being delivered at Longton an Nursing home as we do strive to deliver high standards of care for all our residents. I will pass on your comments to the whole staff team.
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Review of

Longton Nursing & Residential Home

from Bronwen B (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the nine months that my husband was a service user, we became part of the Longton Nursing Home family. Staff were caring, efficient and friendly. We were kept well-informed, and consulted when appropriate. Requests were listened to and generally acted upon. I would recommend this home to anyone
looking for a place for a loved one.
Reply from Matthew Watson, Registered Manager at Longton Nursing & Residential HomeThankyou so much for your kind words, it really is appreciated and I will certainly pass this on to the whole staff team.
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Review of

Longton Nursing & Residential Home

from Chris H (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has Alzheimers
Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.
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Review of

Longton Nursing & Residential Home

from E F (Son of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.
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Review of

Alston View Nursing & Residential Home

from Jillian W (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I were searching for a care home close to our home and mums friends in Longridge. Mum had been in Hospital since April 2025 and was desperate to spend her final days in a welcoming and peaceful environment . We had visited various homes around the area but as soon as we walked into Alston
View we instantly knew that we had found the right place for her. The rooms are clean and the whole ambience of the home made us feel confident that we had found the right place. We cannot speak highly enough of the staff, everyone at the home made us feel welcome and mum was completely happy with her surroundings and the professional care she received. All the team, from the managers through to the cleaners made sure that she was comfortable and given the best possible care in her final days. The nursing staff went above and beyond their duties in caring for mum often sitting with her when we were not around. Nothing was too much trouble and we would absolutely recommend Alston View.
Reply from siobhan wright, Manager at Alston View Nursing & Residential HomeThank you so much for your lovely feedback I will share this with our amazing team here at Alston view I am so pleased you have had such a positive experience with us.
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Review of

Alston View Nursing & Residential Home

from Pam E (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father and family are happy with the care he receives. I don't know why, but in the last few weeks (he was moved back upstairs), we really feel he has settled and is happy here. The staff are very caring and he's happy with them. The staff are very welcoming.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Longton Nursing & Residential Home

from Donna J (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the
staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.
Reply from Hayley Griffiths, home manager at Longton Nursing & Residential HomeThank you for your wonderful review I will pass this on to all the team.
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Review of

Alston View Nursing & Residential Home

from Clare H (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Alston View Nursing home since September 2024. The staff treat her with respect and dignity. I have noticed the continuing improvements they have been making with my mum's care over the past few months. While she is unable to walk, they ensure she gets out of bed nearly every
day to have a change of scenery and chat with the other residents. The staff they have are lovely, knowledgeable, caring and helpful at every level. They always positively interact with my mum, and nearly every time I visit, I get an update on how she is doing. The room is clean, tidy and meets her needs. The food is excellent with lots of variety. I can also take my dog along with me when I visit her, which is a lovely thing they allow me to do.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Alston View Nursing & Residential Home

from Vicky S (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been super impressed by the care here at Alston View, the new manager in post has really put her mark on this place, the turn around these last few weeks has been really noticeable.


Residents are treated with the utmost dignity and respect, nothing is too much trouble and the team here are

proactive passionate and engaging. Although super busy they always have time for their residents and their families. What a lovely warm and welcoming environment!


I am confident in my mothers comprehensive care plan and can rest assured that she is receiving the best possible care.

Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you for this review. We really value the feedback received
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Review of

Longton Nursing & Residential Home

from Robert A (Nephew of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager about
their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.
Reply from Hayley Griffiths, home manager at Longton Nursing & Residential HomeThank you for your review, I will ensure the team is notified and your comments passed on. Kind regards Hayley
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Review of

Alston View Nursing & Residential Home

from Ian W (Husband of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has not been here long, but from what I have seen I am very impressed by the care. Food is excellent. Staff excellent and nothing too much trouble.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you for this review. We really value the feedback received.
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Review of

Longton Nursing & Residential Home

from P E (Son of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't express the gratitude I have for all the staff at Longton Nursing Home. My Mum was admitted in early October for palliative care. All the staff went out of their way to make her as comfortable as possible in what was her final home. The questions I asked were answered immediately and any requests
were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.
Reply from Hayley Griffiths, home manager at Longton Nursing & Residential HomeThank you for your wonderful review. I will pass your comments on to the whole team.
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Review of

Longton Nursing & Residential Home

from Julie A (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we
could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.
Reply from Hayley Griffiths, Manager at Longton Nursing & Residential HomeThank you, for this lovely review. I will ensure your comments are shared with all of the team.
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Review of

Alston View Nursing & Residential Home

from P M (Son of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always very approachable and very kind. I'm very happy with everything in the home. The staff are always very busy when we visit.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Alston View Nursing & Residential Home

from Linda M (Friend of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our friend has been in Alston View Nursing & Residential Home for just over 5 weeks. We have found the management staff to be approachable and proactive in her care. They have actioned assessments and support from a range of external professionals. At this time, our friend's needs are being met by a
team of caring and understanding staff.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you so much for your review, it's great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Alston View Nursing & Residential Home

from Joyce R (Friend of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only give a very limited assessment of staff and facilities at Alston View following a few short visits to a neighbour recently. The manager and members of his team who I have spoken to have all been very caring and professional. My neighbour is happy in their care. The manager came over as a
very knowledgeable and professional person and with the staff under his leadership I am sure Alston View will provide an excellent service.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you so much for your review, its great to hear the team at Alston has done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Alston View Nursing & Residential Home

from Jillian C (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Do not let any relative of yours stay here even temporarily.
My dad went in for respite care while his wife underwent an operation. During this time he went rapidly downhill.
His room smelt of urine. Staff were not brushing his teeth. He had a urine infection which was left until he needed hospitalisation.
Following
this I spoke to the manager voicing my concerns which I was told would be addressed. I was informed a district nurse had dressed some 'dead skin' on his foot. A week later I was told my dad had had a fall whilst they put him to bed the night before. The following morning they rang an ambulance as it was a suspected broken foot.
Once there we were told that he would have to have his leg amputated above the knee due to it being completely dead!
Due to my dad's age and his now fragility, this was not undertaken and we have been told he has a few days before he dies.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeThank you for taking the time to bring this to our attention. We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. We are sorry to hear about your experience. As there were multiple internal and external health professionals involved within the direct care provided. We are more than happy to discuss the concerns with you and outline the involvements of local authorities and agencies involved in the complexity of this case, and the manager at Alston View will reach out privately to do so. Unfortunately, there are times when a person's rapid needs change and they can no longer be safely cared for in a particular setting, despite all efforts. Please rest assured that your comments have been passed on to Senior Management. Again, I can only apologise for your experience and strive to move forward. Once again, we are very sorry that you feel the experience did not meet your expectations.
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Review of

Alston View Nursing & Residential Home

from Nici B (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I didn't choose this home for my mum. Due to her needs we needed to find her somewhere quickly. The reviews online were just OK. I have been pleasantly surprised. The home is lovely, Mum is always clean and she always has someone around her to help calm her when she is upset. The staff are lovely, helpful
and knowledgeable. They are kind and patient with my mum. My mum has settled really well and is happy there. There is entertainment for the residents, a large communal lounge with two tellies and plenty going on. Food is also good quality and plenty to go around if more requested. I am so happy with the home. It takes a load off my mind knowing she is happy and being looked after.
Reply from Chris Harpham, Quality and Compliance Manager at Alston View Nursing & Residential HomeHi Nici, Thank you so much for your review, its great to hear the Team at Alston have done some good work. We value the feedback received and this will be shared with the team. Thanks again.
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Review of

Longton Nursing & Residential Home

from Jacoba P (Respite Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friednly and helpful staff all round. Can't fault any part of the care. Thank you.
Reply from Hayley Griffiths, Manager at Longton Nursing & Residential HomeThank you for your lovely review, we hope you have settled well back home.
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