Care Homes Owned by Gray Care Group Ltd in Lancashire

View we instantly knew that we had found the right place for her. The rooms are clean and the whole ambience of the home made us feel confident that we had found the right place. We cannot speak highly enough of the staff, everyone at the home made us feel welcome and mum was completely happy with her surroundings and the professional care she received. All the team, from the managers through to the cleaners made sure that she was comfortable and given the best possible care in her final days. The nursing staff went above and beyond their duties in caring for mum often sitting with her when we were not around. Nothing was too much trouble and we would absolutely recommend Alston View.

staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.

day to have a change of scenery and chat with the other residents. The staff they have are lovely, knowledgeable, caring and helpful at every level. They always positively interact with my mum, and nearly every time I visit, I get an update on how she is doing. The room is clean, tidy and meets her needs. The food is excellent with lots of variety. I can also take my dog along with me when I visit her, which is a lovely thing they allow me to do.

proactive passionate and engaging. Although super busy they always have time for their residents and their families. What a lovely warm and welcoming environment!

I am confident in my mothers comprehensive care plan and can rest assured that she is receiving the best possible care.

their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.

a few days to settle in but the team was able to support her through her anxieties and they communicated with us at all times. As a former CEO of a healthcare company I like to think that I've got high expectations for all types of care and most certainly for my mum's. I've not been disappointed at all. Mum particularly benefits from having people around her at all times and from having activities that take place throughout the day. The home has two excellent activity coordinators who help people to get involved and really feel a part of their home. I'd highly recommend the home to anyone who may be looking for 24hr residential and / or nursing care and support. Thank you to everyone.

were dealt with promptly and professionally. My life was made easier knowing the wonderful care and attention Mum was receiving. I had access to see Mum 24/7 and was made to feel welcome by all when I visited. Thank you, to your team.
Forever grateful.

could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.

team of caring and understanding staff.

very knowledgeable and professional person and with the staff under his leadership I am sure Alston View will provide an excellent service.

this I spoke to the manager voicing my concerns which I was told would be addressed. I was informed a district nurse had dressed some 'dead skin' on his foot. A week later I was told my dad had had a fall whilst they put him to bed the night before. The following morning they rang an ambulance as it was a suspected broken foot.
Once there we were told that he would have to have his leg amputated above the knee due to it being completely dead!
Due to my dad's age and his now fragility, this was not undertaken and we have been told he has a few days before he dies.

and knowledgeable. They are kind and patient with my mum. My mum has settled really well and is happy there. There is entertainment for the residents, a large communal lounge with two tellies and plenty going on. Food is also good quality and plenty to go around if more requested. I am so happy with the home. It takes a load off my mind knowing she is happy and being looked after.

what you need to do. Thank you for all the things you have done for her.

to reassure her and if needed staff could sit with her giving her comfort.

was a vegetarian, and the chef took extra care to provide Dad with enjoyable, nutritious meals. The staff were all superb, particularly in Dad's final days when his pain was well-managed and he was treated with dignity.