Care Homes Owned by Gray Care Group Ltd in Lancashire

This review is about my mum, though I work as Senior Hospital Doctor and as such have a good deal of experience of healthcare settings. We moved mum to Longton Nursing Home after looking after her at home for a year. She had a stroke and was very limited. She had deteriorated to the point we could no longer look after her and we looked for a place that could help us care for her. We chose Longton because of the people and the location. It's near to where we live but we were also struck by the people we met when we went to visit. That turned out to be true. Whilst the home is not beautiful, the care is excellent. We were struck by the numbers and availability of staff. They chatted happily and were always available to us. We felt included in their activities. They were responsive to our requests and when the time came that mum was dying they were immensely caring of us. This is a good place filled with good people who cared for us when we needed it.

Longton Nursing Home, Longton, Preston provided my dad Joseph, with professional and loving care during the last three weeks of his life. Staff were outstanding, from the careful personal care they provided to washing his clothes every day, to checking on the family, whatever time of day or night we were there. We would highly recommend this nursing home. First class

my husband was transfered here from Hospital for end of life care, all the staff were wonderful i cannot thank them enough for the care they gave my husband in his last weeks. Also always asking me if i needed anything and very kind. in the treatment of everyone

I cannot praise the staff, the communication, the care and the attention to detail my Dad has received since going to Alston view.

So far we as a family are impressed with the care at Alston view

We have found Longton Nursing a relaxing and happy place. The staff always great every request etc. with a smile and always oblige our every request for any help we may need in the care of John who is quite settled there. The home is very well managed and have plenty of staff always on hand.

Thank you for all your help in looking after Brian so well.

My relative does a lot of happy smiling here.

Older (1980's) building so not up to modern room standard but this is more than made up for by quality of care. Staff seem cheerful and helpful most of the time despite often challenging residents. Entertainers most days (even have Alpaca visits).

During the nine months that my husband was a service user, we became part of the Longton Nursing Home family. Staff were caring, efficient and friendly. We were kept well-informed, and consulted when appropriate. Requests were listened to and generally acted upon. I would recommend this home to anyone looking for a place for a loved one.

An overall negative experience I'm afraid over an 11 month stay. The Home is NOT in fact registered to provide (nor skilled up to provide) some of the categories this website says it is - 'Dementia Nursing Care' and 'Advanced / Complex Dementia' being the 2 main examples. My mum is 73, has Alzheimers Dementia, moderate levels of confusion & is still mobile. The home couldn't keep her safe & she managed to leave the building unaccompanied on 10+ occasions. One incident happened because a carer propped open a door that should've been kept on the coded lock at all times. My mum was missing for an hour ; found by the police in the dark & needed hospital treatment for her injuries. Basic protocols initially not being in place resulted in other similar incidents. Add on top of this: meds errors + long delays in getting repairs done (e.g. toilet water leaking into the bedroom carpet for 3 weeks) + clothes & belongings constantly going missing + assessments not being followed up. Depressing.

We've had a wonderful experience with this nursing home. The staff are incredibly attentive, compassionate, and always kept us informed about my dad. It's clear they truly care about the residents, and that peace of mind means everything. Highly recommend.

My husband and I were searching for a care home close to our home and mums friends in Longridge. Mum had been in Hospital since April 2025 and was desperate to spend her final days in a welcoming and peaceful environment . We had visited various homes around the area but as soon as we walked into Alston View we instantly knew that we had found the right place for her. The rooms are clean and the whole ambience of the home made us feel confident that we had found the right place. We cannot speak highly enough of the staff, everyone at the home made us feel welcome and mum was completely happy with her surroundings and the professional care she received. All the team, from the managers through to the cleaners made sure that she was comfortable and given the best possible care in her final days. The nursing staff went above and beyond their duties in caring for mum often sitting with her when we were not around. Nothing was too much trouble and we would absolutely recommend Alston View.

My father and family are happy with the care he receives. I don't know why, but in the last few weeks (he was moved back upstairs), we really feel he has settled and is happy here. The staff are very caring and he's happy with them. The staff are very welcoming.

My father was moved into the care home from hospital due to his care needs, sadly he was only there a week before passing away. I can't praise the home enough for the treatment/care he received in that short time from all the staff. The home facilities, help and communication were excellent and the staff went above and beyond to keep my father comfortable during his last days, the care and attention we received as a family whilst we stayed by the bedside was excellent too, I would not hesitate to recommend Longton Nursing Home to potential residents and families.

My mother has been in Alston View Nursing home since September 2024. The staff treat her with respect and dignity. I have noticed the continuing improvements they have been making with my mum's care over the past few months. While she is unable to walk, they ensure she gets out of bed nearly every day to have a change of scenery and chat with the other residents. The staff they have are lovely, knowledgeable, caring and helpful at every level. They always positively interact with my mum, and nearly every time I visit, I get an update on how she is doing. The room is clean, tidy and meets her needs. The food is excellent with lots of variety. I can also take my dog along with me when I visit her, which is a lovely thing they allow me to do.

I have been super impressed by the care here at Alston View, the new manager in post has really put her mark on this place, the turn around these last few weeks has been really noticeable.

Residents are treated with the utmost dignity and respect, nothing is too much trouble and the team here are proactive passionate and engaging. Although super busy they always have time for their residents and their families. What a lovely warm and welcoming environment!

I am confident in my mothers comprehensive care plan and can rest assured that she is receiving the best possible care.

My aunt became a resident after leaving hospital in early May. She left hospital with a high level of care and nursing needs and these needs were very well met by the manager and her team at Longton Nursing Home. From the start of looking for a place for my aunt, the discussions with the manager about their facilities and nursing principles were very helpful, clear and impressive, which made sending my aunt there an easy decision. Once my aunt was there, she and I found all the staff very attentive, communicative and enthusiastic to help. They were always keen to ensure my aunt and her visitors knew what care she was receiving and ask if there was anything else she needed. My aunt's condition was regularly relayed to me as next of kin, together with suggestions from both the nursing staff and doctors' visits to improve her care plan. I have no hesitation in recommending Longton Nursing Home to potential residents and their families.

My wife has not been here long, but from what I have seen I am very impressed by the care. Food is excellent. Staff excellent and nothing too much trouble.

Forever grateful.

Our mum/mother-in-law spent her final 6 months at Longton. We were very nervous about her being in such an environment as she had come from a very brief stay at a nearby home which just wasn't suitable. From day 1 we were at ease, the staff were friendly, caring and helpful. We finally felt like we could breathe and the stress of looking after Mum and dealing with her decline vanished. Mum passed away relatively quickly, however, the care and compassion shown by the staff, from the care staff who simply came to make her comfortable and change her position, to the nursing staff who always made sure we were also ok was second to none. We can't thank you enough for everything you did for Mum, as the saying goes ' kindness costs nothing' Mum was the kindest person ever, so it fits she ended her days here.