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Carers are experienced in assisting with the sometimes complex and sensitive challenges that residents diagnosed with dementia face.
Staff focus on delivering a service and living environment in which individuals feel respected and loved ones feel confident.
Care Provided by Lound Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Top Fees are to be discussed with the Home Manager
Fees are not inclusive of external services ie. hairdressing, chiropodist or toiletries
The price(s) shown are provided by the care home. Contact Lound Hall for full pricing details and T&Cs.
Contact Lound Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gray Care Group Ltd
- Private Owned
Person in charge
- Varhi Audrain (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (2)
Visiting
- Welcome visitors 24/7 and believe that relative and friend involvement is fundamental to an individual's care, however do encourage protected meal times and ask that visits be kept to a minimum during these times to promote nutritional intake.
Parking
- Free Parking is at rear of the property.
Lound Hall Reviews (33)
Lound Hall has a Review Score of 9.2 (9.227) out of 10, based on 7 reviews in the last 2 years.
Over all time Lound Hall has 33 reviews.
2) Staff very kind and helpful
3) Home looks clean and well maintained
4) Care of friend seems good
1) Downstairs guest toilet needs fixing
2) Garden needs a few more flowers
3) Lady in question (sometimes has dirty nails and hair a bit unkept) could look cleaner
Thank you for the comment and we will take this on board, and i will pass this over to staff members to review
My grandma is always well cared for listened to and well presented when I visit. The staff are always welcoming towards me and my family. There is a great atmosphere within the home and there is usually some form of entertainment happening. Overall very pleased with the care my grandma receives.
Thank you for the lovely review it always a pleasure to care for your grandma
Staff go above and beyond and it is very good value for money.
Thank you for a lovely review i will pass this over to the staff team. Its always a pleasure to care for your father.
Fantastic home, the management are caring, they keep me informed about my mum with everything. The staff are also lovely and caring, always greeted with a smile and a coffee, nothing is too much they are helpful with anything. Great atmosphere lots of things going off for the residents, meals are varied and excellent. Very happy with Mom's care I never worry about her at all now. Would highly recommend.
Many thank you for the review i will pass this over to the staff team its always a pleasure looking after mum.
I would like to say a massive thank you to all the carers for looking after my father and looking after my mother as she went in for respite, as my father was very ill. Nothing was too much trouble for them. Also, a big thank you as everyone supported me as well, as I was struggling with everything. I would highly recommend. Thank you, Lound Hall, you're all amazing.
Thank you for the lovely review, I will share this with the staff.
Never an easy decision to place a family member into care, but Lound Hall made the day we reached crisis as easy a transition as possible. Despite it being an emergency admission on a weekend, we were welcomed into a calm, tranquil and efficient environment like old friends. What started as respite, became a decision to leave Mum as a permanent resident. We are always welcome when we visit. the food is excellent. There's regular entertainment and activities which Mum enjoys. We describe it as a hotel with additional nursing services! Mum is safe, secure and content. I am more than happy with the level of care she receives.
Thank you so much for your glowing review I will pass this on to all staff members.
I have found the management and all the staff to be kind, considerate, polite and above all caring.
I have the utmost confidence that my Mother is being cared for and looked after by professionals who really do care about her welfare.
Thank you for your valued feedback. I will share this with the team.
Residents are well cared for and comfortable. However, they need to retain staff which would make it better for the residents and visitors, which had a high turnover this last 6 months across the board. Outside areas and maintenance need attention if the home wants to attract more visitors and residents and families.
Thank you for your review your review has been taken on board. Work has started on the outside areas. Thank you for your kind words regarding the care, I will pass this over to the staff team.
I find the staff very professional and they always address any issues I might have promptly.
It is a pleasure supporting your mum and thank you for your kind words. I will pass this over to the staff team.
The staff are friendly, diligent, and so good with my mum. Nothing is too much trouble for them. They make you feel so welcome when you visit.
If I were asked to give five stars I'd have to give ten!
Thank you for your kind words. It is a pleasure supporting your mum and working with the family. I will pass on your kind words to the staff team.
When our Dad moved into Lound Hall we all immediately felt a sense of deep relief. We (my sister, brother and I) have felt from the start that here he would be as safe, settled, content and well looked after as is humanly possible. Staff keep us well informed and always respond to any concerns or suggestions that we raise, and it is very helpful having access via the relatives' gateway to Dad's care notes so we get a real sense of how he is, and of the kind of care he is receiving. When we visit, we've always been able to chat to the staff and get their insights, and while we're there we have always been struck by how kind, caring and respectful staff are with all the residents. We feel confident that over the coming months, whatever challenges arise, we can work with Lound Hall to solve problems and ensure that Dad's changing care needs are met.
Thank you for your kind words it's a pleasure to support your father and support the family where needed. I will pass on your kind words to the staff members.
Lound Hall what we thought was going to be a very difficult transition from my mother's home to residential care to a seamless one. The staff, each and everyone are outstanding. My mother is cared for as well as I could do and most importantly, she is extremely happy. The catering is amazing, any medical concerns are dealt with straight away and I am kept informed. I am relaxed knowing that my mother is a resident at Lound Hall and she couldn't be in a better place.
Thank you for your glowing review. It is our pleasure.
The home is clean and tidy. Mum appears to enjoy her food and is supported with meals and drinks.
The staff are kind, friendly and competent.
The owners are involved and ready to listen to any and all concerns.
Thank you so much for your review. We really appreciate your valued feedback.
Dad had previously been to two homes and they were unable to meet his needs. Lound Hall Care Home and its staff provided excellent service to dad. They were caring and fully attended to his needs and gave him the dignity and care he needed. I wish dad had gone to this home initially and he would have been more settled and happy in his final few months. I would not hesitate to recommend this home for your loved ones based on our experience.
Thank you so much for your review. We really appreciate your valued feedback.
This home is beautiful and the staff are extremely friendly and hospitable! There is always some sort of entertainment going on and I haven’t eaten there (been offered) but the food looks amazing! I love how they make a fuss on the residents birthdays. Very homely feel
Thank you so much for your review. We really appreciate your valued feedback.
My partner now seems happy here after taking some time to settle in, which is expected. It is very welcoming and friendly, it's definitely better now than at first, after some changes.
Thank you for your review. We really appreciate your valued feedback.
Staff excellent. Very friendly and caring. Nothing too much trouble. Like home from home. We know mum is safe and well looked after 24/7.
Thank you so much for your review, We value all feedback received.
All the staff are very friendly and caring and a nice clean home to visit.
Thank you so much for your review, We value all feedback received.
My uncle arrived at Lound Hall at the beginning of the Covid restrictions. This was due to age and mental health-related issues which made communication with him challenging at times. As for everyone, access to medical and social services was difficult making any diagnosis and treatment feel impossible. Two years on and I feel we have finally turned a corner with medication and a care plan. This has been in no small part due to the team at Lound, they have coordinated and attended appointments and meetings, cared for him and kept him safe and all done with compassion and patience. In particular, the home manager has always been available to discuss his care and treatment without feeling rushed. Thank you.
Best Wishes
Staff seemed to be very caring and made time to ensure the residents needs were accommodated as much as possible. Access was controlled due to Covid, but we were able to make appointments for the times we wanted to visit.
Best Wishes
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lound Hall.
There are no upcoming events for Lound Hall.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lound Hall.
Accreditations
There are no accreditations posted yet for Lound Hall.
Meet the Team (1)

Experienced Deputy Manager at Lound Hall. Varhi is happy to support you with any questions or queries you may have.
Frequently Asked Questions about Lound Hall
What types of Care is Lound Hall registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lound Hall have?
There are 26 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Lound Hall?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lound Hall to the centre of Retford?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lound Hall to verify any information. View our terms and conditions. Lound Hall has an Enhanced Service -more info.