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Carers are experienced in assisting with the sometimes complex and sensitive challenges that residents diagnosed with dementia face.
Staff focus on delivering a service and living environment in which individuals feel respected and loved ones feel confident.
Care Provided by Lound Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Top Fees are to be discussed with the Home Manager
Fees are not inclusive of external services ie. hairdressing, chiropodist or toiletries
The price(s) shown are provided by the care home. Contact Lound Hall for full pricing details and T&Cs.
Contact Lound Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gray Care Group Ltd
- Private Owned
Person in charge
- Varhi Audrain (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2004
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (2)
Visiting
- Welcome visitors 24/7 and believe that relative and friend involvement is fundamental to an individual's care, however do encourage protected meal times and ask that visits be kept to a minimum during these times to promote nutritional intake.
Parking
- Free Parking is at rear of the property.
Lound Hall Reviews (33)
Lound Hall has a Review Score of 9.2 (9.227) out of 10, based on 7 reviews in the last 2 years.
Over all time Lound Hall has 33 reviews.
My mother-in-law spent the last six months of her life at Lound Hall. She received excellent care and the staff really looked after her. Due to her dementia, she was very anxious and the staff were wonderful in reassuring her that she was safe. We were always treated very well during visits and trips out. We established an excellent relationship with the manager and other members of staff at the home. They identified quickly that she required hospital treatment and informed us immediately to advise us of the course of action taken.
Best wishes
Hannah Marchant
Nothing is too much trouble, the love and care the staff give is second to none, they deserve a medal for how they’ve coped through the pandemic.
The home is warm and welcoming and my mum is happy which is the main thing.
A big thank you to the Manger and all the staff, you guys rock!
Best wishes
Hannah Marchant
My sister spent the final eleven weeks of her life in Lound Hall, she received excellent care from the wonderful staff who spent a lot of time with her. Despite COVID -19, we were allowed to visit my sister as she was receiving palliative care. Our first couple of visits were arranged in the garden with my sister being brought from her room in a wheelchair. Due to my sister's terminal cancer, she became bed-bound and so all further visits were to her room. On every visit the staff were diligent in checking that we were free of the virus, we had to sign a form to confirm that we hadn't contracted the virus and that we had not been in contact with anyone who did have it. Our temperatures were checked before we could enter the home and we were supplied with PPE. My wife and I phoned the home many times to enquire after my sister and we were always met with a friendly greeting and all our questions were answered to our satisfaction. My sister died with a loving carer by her side.
Thank you for your feedback - it is very much appreciated.
My mum has been a resident at Lound since 2018. Staff are very friendly and make you feel welcome and part of the family whilst remaining professional. They ensure she feels special and loved. Lound has gone through some changes in the two years my mum has been there, most notably, the change from Nursing to residential only. The change was smooth and thankfully didn't affect us but we were kept informed of what was going on. The home is currently having some refurbishment work done due to tired and dated decoration, I have to say it's looking good so far. I would 100% recommend Lound Hall, it's a small home in a beautiful location.
Thank you for your email - it is very much appreciated.
We have seen many changes during this time, most recently a change from nursing home to care home. Thankfully my husband was able to stay. Lound is his home, he was born in the village.
He is very happy and well cared for currently. All the staff are patient, helpful and lovely. They always offer me refreshments and have a friendly chat.
I often stay late and the girls bring us supper to our room and they always make sure I get to my car safely.
I feel very much at home when I visit and my husband and I trust and very much rely on the staff who work extremely hard during their long 12 hour shifts and for their dedication and loyalty we give huge thanks.
The staff here are always welcoming and friendly. They use residents first names and really care about them. There has been some updating of decor and furniture, and it's very clean and tidy
I visited on Tuesday afternoon, unannounced with the sister of the resident, staff were welcoming but found that the resident we were visiting was in soiled clothing that was obviously hours old (wet and bowel movement), one hearing aid had been lost and the other had a dead battery. She was wearing a thick jumper on a hot day and had got sunburn on the exposed skin as was left wandering the gardens without sunscreen on. The 'laundry only' basket in her room had used gloves and rubbish in and a cardigan that didn't belong to our resident, the window was propped open with a wedge as was the sash operation was not working.
All staff very helpful and friendly.
All members of staff are very caring and considerate and professional. They treated my mother with dignity and understanding. They were all approachable and welcoming. My mother was a resident for seven years and was very happy. She passed away in January 2018 and all the staff were wonderful with regard to nursing and overall attention. She has suffered from dementia/Alzheimers and was not always easy to deal with but the staff were always attentive and sympathetic.
The care was excellent and the home was very clean and smelt very nice as you walked in the front door. The nursing staff were very helpful with any questions you asked them.
The rooms are very nice and the home is very clean the care was very good as were the carers were very good with my grandad.
I found this care home to be very good the carers cared about the resident they were very friendly to the resident and to their families and friends. The nurses were good at letting you know how the residents are doing and if you were worried about them they were good at making you at ease. The care home is clean and it smells clean when you walk in.
My husband was in the care of Lound Hall Nursing Home for 6 months I was extremely happy and satisfied with all aspects of his care. The care and nursing staff were kind and compassionate to both myself and all the family at what was a very difficult time. We found the home to be clean and tidy and without the usual care home smell.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

Experienced Deputy Manager at Lound Hall. Varhi is happy to support you with any questions or queries you may have.
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