Submit a Review for The Manor House Care Home
Moreton Road, Upton, Wirral, CH49 4NZ
View Full Details of The Manor House Care HomeLatest Reviews for The Manor House Care Home
15 August 2025
A great program as usual, something for everyone. My father very settled and happy here. Nothing appears to much trouble for the staff who are all very pleasant and caring. The menu is excellent and my father is so well cared for and safe which gives great peace mind.
15 August 2025
I looked at several care homes in the Wirral area and settled on this one. My father couldn't be happier. The carers, nurses, caterers, housekeeping staff and managers are all fantastic and provide the highest possible care for my Dad. There are lots of activities for the residents to choose from and the grounds of the home are a lovely way to spend time outside. My father enjoys watching the bowls at the weekend and he particularly enjoys the meals provided whilst sitting in the dining room with his new friends. This home is highly recommended.
19 May 2025
The Manor has provided excellent respite care since my father's discharge from hospital. The staff are wonderful and the care he receives is fantastic.
15 May 2025
I would happily book myself into this home. As a retired JP Manchester Bench my observation skills can be relied on.
08 May 2025
We are really pleased with the care given at The Manor House. Mum has settled in very well. Staff are patient and kind, and thoroughly professional. The environment and facilities are excellent. It's a friendly and welcoming place for family visits.
06 May 2025
The Manor is a stately home! And everything is conducted in a like manner! The staff are kind, courteous and patient. Nothing is too much trouble. Their programme of activities is impressive. The food is excellent, every meal is a proper meal, not a light snack. The food is well-cooked and mostly homemade. A real bonus. My husband was well cared for and kept safe at all times.
22 April 2025
My Father became a Resident of The Manor House at the beginning of the month. It is far superior to the care homes that two of my other relatives experienced in the past. The atmosphere is welcoming and relaxed and my Father is already enjoying the activities that are provided for all residents. The staff are professional and caring, and their smiles suggest that they too enjoy the environment they work in. The building and grounds are nothing short of spectacular. I have had the pleasure of meeting many staff in the short time he's been there and they make for a wonderful team. At the end of the day, the only person who can truly pass judgement about the home is my Father, and he is kicking himself for not moving in sooner!
26 March 2025
This is to express my thanks to one staff member in particular who has gone above and beyond the call of duty by helping to take my mum's glasses to the opticians for repairing. This staff member has done this on more than one occasion. It's been really helpful as I'm Mum's only child and I live miles away from the care home. Mum can't cope without her glasses so this staff member has been brilliant and helped us both. What a lovely lady.
24 March 2025
I have found my stay at the care home to be really comfortable and pleasant. I feel it is my home from home, I have tried to persuade my friend who lives alone to also stay at the home.
04 February 2025
Pleasing introduction to life and care in a nursing home. The only disappointment was the remoteness of the public rooms from my room.
29 January 2025
My Brother stayed for two weeks respite. He was well looked after and gained more mobility again. Should he ever need to go permanently into a care home he would be happy for it to be Upton Manor. Did not complete tick box for value for money as have nothing to compare to.
17 December 2024
My sister and I visited a very dear friend and we had such a lovely afternoon, and I have to say the staff were so lovely and friendly, and as I said we had such a lovely afternoon. I would give the staff full marks.
30 September 2024
My mother-in-law has just begun living as a resident at The Manor House, her friends and family wanted to see her on her birthday. The Manor House staff were so accommodating, the room was decorated beautifully, as well as the table setting and a great selection of party food was put on. It felt like home and everyone that attended commented on how lovely and personal the day had been. Thank you for making it such a special day for my mother-in-law and all of us.
06 August 2024
My mum resided here for 4 months. The managers loved her. When Mum needed hospice care, one of the managers fought for it for us. And when Mum sadly passed, they came to her funeral. That was touching. But I gave 2 stars because the home was not geared up for palliative care, and it was owned by Bupa. I realised the seriousness of how Nursing homes should be geared up for palliative care. And how they should not involve any capitalist company re Bupa. As that is all about having less staff and making more money. For example, due to lack of staffing a male resident entered my mother's room and she was there alone with him. We were very upset about that. Also mum was left alone in the toilet for ages. Lack of palliative training led us to call safeguarding a few times and also the CHC. The CHC did step in and give palliative care advice to the home. The issues are not personal towards the staff and managers, it's to do with capitalism and lack of palliative training.
30 July 2024
My mother came into the nursing home 18 months ago. She was poorly and spent all her time in bed. Since being cared for she has improved slowly but surely. At first, she would not leave her room but with all the staff's encouragement and kindness, my mother has now started to leave her room and join in activities and socialise. This has improved her mental and physical well-being. All the staff are amazing and so caring. I would like to thank them all.
18 July 2024
Beautiful building, facilities lovely, room suited to my needs. Kitchen staff accommodating and all meals presented well, great choice. Medicines sorted and delivered on time. All requests met quickly and no issue was too small. Staff lovely every one of them. My move-in and out (2 weeks of respite) was seamless.
10 June 2024
The home is wonderful compared to the other home I was in. I could not ask for a better place to be in. The staff are amazing.
03 April 2024
The Manor House in Upton is a fabulous care home. From the moment we went to view it, we saw it was something special. Not just because of the beautifully maintained historical building and the gardens, but especially because of the warmth and friendliness of the very caring staff. This care home has everything my mother needs - lovely sunny, bright room with an ensuite shower room, great little break-out areas as well as the main facilities on the ground floor. Most important of all for us though were the staff. We knew Mum was being well looked after and treated as a guest, a valued guest, not just an inconvenience or a J2BD. Amazing!
21 March 2024
Mum is very comfortable and is receiving excellent care at The Manor House. Her health is poor at the moment and the nursing staff are working hard with the local medical team to understand why. Monitoring, observing, reporting and escorting her to hospital appointments and co-ordinating her care. The carer's have been adapting her diet and helping her with eating and drinking to encourage her appetite. All this has been done with great respect for her dignity and well-being. As a family, we couldn't wish for better care.
21 March 2024
Where to begin? My husband had Alzheimer's and was 76 years old and I looked after him for many years. Our Alzheimer's journeys together at home ended when he began to need 24-hour-care. We then had to look for a care home, something I never thought I would have to contemplate. In October 2023, he entered The Manor House. As soon as I walked into The Manor, I knew it was right for us. My husband settled well and the staff welcomed my daily visits. They became friends and wonderful carers for him. My husband died in February 2024 and was cared for with dignity and love to the end. Thank you so much.
Latest Reviews for The Manor House Care Home
15 August 2025
A great program as usual, something for everyone. My father very settled and happy here. Nothing appears to much trouble for the staff who are all very pleasant and caring. The menu is excellent and my father is so well cared for and safe which gives great peace mind.
15 August 2025
I looked at several care homes in the Wirral area and settled on this one. My father couldn't be happier. The carers, nurses, caterers, housekeeping staff and managers are all fantastic and provide the highest possible care for my Dad. There are lots of activities for the residents to choose from and the grounds of the home are a lovely way to spend time outside. My father enjoys watching the bowls at the weekend and he particularly enjoys the meals provided whilst sitting in the dining room with his new friends. This home is highly recommended.
19 May 2025
The Manor has provided excellent respite care since my father's discharge from hospital. The staff are wonderful and the care he receives is fantastic.
15 May 2025
I would happily book myself into this home. As a retired JP Manchester Bench my observation skills can be relied on.
08 May 2025
We are really pleased with the care given at The Manor House. Mum has settled in very well. Staff are patient and kind, and thoroughly professional. The environment and facilities are excellent. It's a friendly and welcoming place for family visits.
06 May 2025
The Manor is a stately home! And everything is conducted in a like manner! The staff are kind, courteous and patient. Nothing is too much trouble. Their programme of activities is impressive. The food is excellent, every meal is a proper meal, not a light snack. The food is well-cooked and mostly homemade. A real bonus. My husband was well cared for and kept safe at all times.
22 April 2025
My Father became a Resident of The Manor House at the beginning of the month. It is far superior to the care homes that two of my other relatives experienced in the past. The atmosphere is welcoming and relaxed and my Father is already enjoying the activities that are provided for all residents. The staff are professional and caring, and their smiles suggest that they too enjoy the environment they work in. The building and grounds are nothing short of spectacular. I have had the pleasure of meeting many staff in the short time he's been there and they make for a wonderful team. At the end of the day, the only person who can truly pass judgement about the home is my Father, and he is kicking himself for not moving in sooner!
26 March 2025
This is to express my thanks to one staff member in particular who has gone above and beyond the call of duty by helping to take my mum's glasses to the opticians for repairing. This staff member has done this on more than one occasion. It's been really helpful as I'm Mum's only child and I live miles away from the care home. Mum can't cope without her glasses so this staff member has been brilliant and helped us both. What a lovely lady.
24 March 2025
I have found my stay at the care home to be really comfortable and pleasant. I feel it is my home from home, I have tried to persuade my friend who lives alone to also stay at the home.
04 February 2025
Pleasing introduction to life and care in a nursing home. The only disappointment was the remoteness of the public rooms from my room.
29 January 2025
My Brother stayed for two weeks respite. He was well looked after and gained more mobility again. Should he ever need to go permanently into a care home he would be happy for it to be Upton Manor. Did not complete tick box for value for money as have nothing to compare to.
17 December 2024
My sister and I visited a very dear friend and we had such a lovely afternoon, and I have to say the staff were so lovely and friendly, and as I said we had such a lovely afternoon. I would give the staff full marks.
30 September 2024
My mother-in-law has just begun living as a resident at The Manor House, her friends and family wanted to see her on her birthday. The Manor House staff were so accommodating, the room was decorated beautifully, as well as the table setting and a great selection of party food was put on. It felt like home and everyone that attended commented on how lovely and personal the day had been. Thank you for making it such a special day for my mother-in-law and all of us.
06 August 2024
My mum resided here for 4 months. The managers loved her. When Mum needed hospice care, one of the managers fought for it for us. And when Mum sadly passed, they came to her funeral. That was touching. But I gave 2 stars because the home was not geared up for palliative care, and it was owned by Bupa. I realised the seriousness of how Nursing homes should be geared up for palliative care. And how they should not involve any capitalist company re Bupa. As that is all about having less staff and making more money. For example, due to lack of staffing a male resident entered my mother's room and she was there alone with him. We were very upset about that. Also mum was left alone in the toilet for ages. Lack of palliative training led us to call safeguarding a few times and also the CHC. The CHC did step in and give palliative care advice to the home. The issues are not personal towards the staff and managers, it's to do with capitalism and lack of palliative training.
30 July 2024
My mother came into the nursing home 18 months ago. She was poorly and spent all her time in bed. Since being cared for she has improved slowly but surely. At first, she would not leave her room but with all the staff's encouragement and kindness, my mother has now started to leave her room and join in activities and socialise. This has improved her mental and physical well-being. All the staff are amazing and so caring. I would like to thank them all.
18 July 2024
Beautiful building, facilities lovely, room suited to my needs. Kitchen staff accommodating and all meals presented well, great choice. Medicines sorted and delivered on time. All requests met quickly and no issue was too small. Staff lovely every one of them. My move-in and out (2 weeks of respite) was seamless.
10 June 2024
The home is wonderful compared to the other home I was in. I could not ask for a better place to be in. The staff are amazing.
03 April 2024
The Manor House in Upton is a fabulous care home. From the moment we went to view it, we saw it was something special. Not just because of the beautifully maintained historical building and the gardens, but especially because of the warmth and friendliness of the very caring staff. This care home has everything my mother needs - lovely sunny, bright room with an ensuite shower room, great little break-out areas as well as the main facilities on the ground floor. Most important of all for us though were the staff. We knew Mum was being well looked after and treated as a guest, a valued guest, not just an inconvenience or a J2BD. Amazing!
21 March 2024
Mum is very comfortable and is receiving excellent care at The Manor House. Her health is poor at the moment and the nursing staff are working hard with the local medical team to understand why. Monitoring, observing, reporting and escorting her to hospital appointments and co-ordinating her care. The carer's have been adapting her diet and helping her with eating and drinking to encourage her appetite. All this has been done with great respect for her dignity and well-being. As a family, we couldn't wish for better care.
21 March 2024
Where to begin? My husband had Alzheimer's and was 76 years old and I looked after him for many years. Our Alzheimer's journeys together at home ended when he began to need 24-hour-care. We then had to look for a care home, something I never thought I would have to contemplate. In October 2023, he entered The Manor House. As soon as I walked into The Manor, I knew it was right for us. My husband settled well and the staff welcomed my daily visits. They became friends and wonderful carers for him. My husband died in February 2024 and was cared for with dignity and love to the end. Thank you so much.