Submit a Review for Woodheath Nursing & Residential Home
40 Ford Road, Upton, Wirral, CH49 0TF
View Full Details of Woodheath Nursing & Residential HomeLatest Reviews for Woodheath Nursing & Residential Home
01 December 2025
My friend was admitted from hospital not looking after herself with various problems. She has been so well looked after she now has lovely company lots of entertainment and looks really well. Could not ask for more
01 December 2025
Door opened by a friendly member of staff, who took us to resident's room as requested. Room was clean, warm and tidy. When leaving spoke to a couple of members of staff regarding residents well being who were helpful.
01 December 2025
Staff are always helpful and friendly when I visit and the home has a nice warm atmosphere. Mum is as comfortable as she can be and well looked after as she has dementia. The staff are really caring and dedicated
26 November 2025
Overall, I am satisfied with the care and services provided to my wife. However, there are some areas that could be better. For example, personal items being misplaced (hearing aids), and clothes being put away with less care. I appreciate I can take care of this, yet each time I tidy up and sort it out, it often ends up in a mess again. I am sincerely grateful for the care and services provided to my wife.
18 November 2025
The LOVE, CARE and SUPPORT Ann received throughout her time in Apple House was above and beyond anything I previously experiences. I have no hesitation in recommending this lovely home. It is immaculate, the whole team are so committed and respect the residents dignity, they are professional and have time for not only the residents but for their families. An important part for any resident in a Care Home is to ensure they have plenty to occupy their minds and Woodheath definitely provides this with the wonderfully organised activities for everyone. When Ann was too ill to sit in the lounge, she was occupied in her room. I cannot thank everyone enough for the wonderful care and compassion and was deeply touched how they instantly loved and cared for her. We sadly lost Ann recently and I was holding it together quite well until we drove past Woodheath on the day of her funeral and saw the lovely carers once again sharing their time and kindness. You really are true Angelsx
17 November 2025
Both my sister and I are more then happy with the care that our mother has received while she has been in Woodheath. The staff are exemplary, she has been treated with dignity and respect. She looks satisfied content and comfortable, she is clean her hair is brushed and tidy. The difference in her since arriving from hospital is incredible - grey pallor, hair not brushed, she looked lost. New colour in her cheeks, hair tidy she looks relaxed and content. I would have no hesitation in recommending Woodheath for anyone's relatives to stay. All the staff are outstanding, very friendly and have kept us informed about our mums condition. 10 out of 10 for all staff.
30 October 2025
The staff at Woodheath Nursing Home are excellent with my mother and she is treated like family.
08 September 2025
As a pharmacist, I had provided medication reviews for Wirral care homes over 20 years ago and Woodheath was my favourite. When the time came for Mum to need extra care I looked at Woodheath and 2 others. Without a doubt this was still the best. Mum was looked after with kindness and her dignity was maintained at all times. She chatted to all the staff and I always knew I had made the right choice. Sadly she passed away recently but that was kind, gentle and peaceful too. I would not hesitate to recommend this care home and have said this to many people already.
21 August 2025
All staff at Apple House were caring, compassionate and professional when caring for my Mum. They also have a great range of activities for the residents to participate in, including day trips out, which my Mum loved. They treated her with care, dignity and respect. Thank you
26 June 2025
We chose Woodheath to care for my Dad in the last few weeks of his life, as our Mum had received wonderful care at Woodheath during the last 3 years of her life. Dad was terminally ill. The care he received was exemplary. All of the staff were professional, compassionate, kind and most of all treated Dad with dignity, especially in the last few days of his life. We cannot thank the staff enough for the care that they gave to Dad and also to us as a family.
10 June 2025
The care my mother received was exceptional, and I would like to thank the staff publicly for the way they looked after her. Her end-of-life care was also very good; she was looked after with dignity and great care.
22 May 2025
I wanted to leave a message to anyone looking for dementia care. My mother was not an easy personality and we worried about how she would settle. In the time she resided at Apple House Woodheath she was treated like one of their family, as was anyone who visited her. They took time with her and showed nothing but patience. It is a fun happy environment with activities to keep the residents engaged and happy. My mother passed away there and in her final days the staff were amazing. Thankfully her final days were as comfortable as could be. As a family we thank all the staff for everything they did.
12 June 2024
Mum lived at Woodheath for the last 2 years of her life before she passed away in March 2024. During her time there she was very well looked after and was loved by the staff, just as she loved them. She looked forward to the daily exercise classes as well as various afternoon activities. She especially loved the trips out. Thank you to all at Woodheath for taking such good care of her and for being friendly and welcoming to us each time we visited.
27 October 2023
My time visiting Apple House it's a pleasant and welcoming environment with clean and tidy routines, Apple House takes residents on day trips and in-house events are a great help and I'm sure they all love it too. Best wishes to the friendly staff.
18 October 2023
The staff were what made Woodheath a special place of care. They don't just care for my mum they love her. I can't ask for more, additionally, they made me feel so welcome always getting me by name.
17 October 2023
My wife is just starting her fourth year as a resident of Woodheath's Apple House annex for dementia patients. From the very first, the management and staff have treated her with kindness, understanding and skill. Although she is, inevitably, deteriorating mentally and physically, the wonderful carers have never given up trying to bring some meaning and pleasure to her life. Only a fortnight ago, for instance, they organised an outing by taxi and wheelchair to the local promenade, for fresh air, sea views and a meal out. That initiative came from the staff, not from me, and was typical of their thoughtfulness. In short, I am full of the utmost praise for this excellent care home.
17 October 2023
Woodheath Nursing and Residential Home is an excellent home. It has cared lovingly for its residents during the Covid period. It now continues to provide dedicated professional care for the very ill and frail patients of whom our mother is one.
17 October 2023
My auntie has resided at Woodheath for over 4 years now and the care and consideration that has been afforded to her has been excellent. She has been well looked after since she had to give up her home when she could no longer look after herself. The activities offered to the residents are varied and well-planned with schedules shown in the reception area. My auntie particularly loves the children and animals coming to visit and the photos that appear on Facebook show her face lighting up with genuine smiles and joy. Woodheath is always clean and tidy when I go and visit and it is a very calm environment to enter. The staff are amazing and I really like the fact that there is always someone there that we know and have known since my auntie went there 4 years ago. Staff seem to like working there and stay which is great for continuity for the residents. There seems to be a very proactive caring management team at the heart of Woodheath which radiates down through the home.
17 October 2023
September was my Mum's 80th Birthday month. (Mum has advanced Dementia formerly Alzheimer's disease) Woodheath staff provided the whole family a space to celebrate and share mums "Big" birthday. We were provided with refreshments and on top of us having a cake, the Canteen had made a surprise one for us to share as well. Woodheath feels like a proper home, not a a bedroom for mum. We find the staff always helpful and friendly and enjoy our visits with mum and regularly chat to other residents, I would recommend choosing this lovely home.
17 October 2023
We were so reluctant for Mum to go into a care home but I cannot thank Woodheath staff enough for the care they provide to her. They are so very dedicated, friendly and loving and treat all the residents with kindness and respect. They entertain them, and provide activities and days out. They celebrate all of their birthdays with a constant stream of cake and fun. The staff have become Mum's new family and she loves them. This is an outstanding care home with outstanding support for your loved ones. They go the extra mile and I am eternally grateful to all of them.
Latest Reviews for Woodheath Nursing & Residential Home
01 December 2025
My friend was admitted from hospital not looking after herself with various problems. She has been so well looked after she now has lovely company lots of entertainment and looks really well. Could not ask for more
01 December 2025
Door opened by a friendly member of staff, who took us to resident's room as requested. Room was clean, warm and tidy. When leaving spoke to a couple of members of staff regarding residents well being who were helpful.
01 December 2025
Staff are always helpful and friendly when I visit and the home has a nice warm atmosphere. Mum is as comfortable as she can be and well looked after as she has dementia. The staff are really caring and dedicated
26 November 2025
Overall, I am satisfied with the care and services provided to my wife. However, there are some areas that could be better. For example, personal items being misplaced (hearing aids), and clothes being put away with less care. I appreciate I can take care of this, yet each time I tidy up and sort it out, it often ends up in a mess again. I am sincerely grateful for the care and services provided to my wife.
18 November 2025
The LOVE, CARE and SUPPORT Ann received throughout her time in Apple House was above and beyond anything I previously experiences. I have no hesitation in recommending this lovely home. It is immaculate, the whole team are so committed and respect the residents dignity, they are professional and have time for not only the residents but for their families. An important part for any resident in a Care Home is to ensure they have plenty to occupy their minds and Woodheath definitely provides this with the wonderfully organised activities for everyone. When Ann was too ill to sit in the lounge, she was occupied in her room. I cannot thank everyone enough for the wonderful care and compassion and was deeply touched how they instantly loved and cared for her. We sadly lost Ann recently and I was holding it together quite well until we drove past Woodheath on the day of her funeral and saw the lovely carers once again sharing their time and kindness. You really are true Angelsx
17 November 2025
Both my sister and I are more then happy with the care that our mother has received while she has been in Woodheath. The staff are exemplary, she has been treated with dignity and respect. She looks satisfied content and comfortable, she is clean her hair is brushed and tidy. The difference in her since arriving from hospital is incredible - grey pallor, hair not brushed, she looked lost. New colour in her cheeks, hair tidy she looks relaxed and content. I would have no hesitation in recommending Woodheath for anyone's relatives to stay. All the staff are outstanding, very friendly and have kept us informed about our mums condition. 10 out of 10 for all staff.
30 October 2025
The staff at Woodheath Nursing Home are excellent with my mother and she is treated like family.
08 September 2025
As a pharmacist, I had provided medication reviews for Wirral care homes over 20 years ago and Woodheath was my favourite. When the time came for Mum to need extra care I looked at Woodheath and 2 others. Without a doubt this was still the best. Mum was looked after with kindness and her dignity was maintained at all times. She chatted to all the staff and I always knew I had made the right choice. Sadly she passed away recently but that was kind, gentle and peaceful too. I would not hesitate to recommend this care home and have said this to many people already.
21 August 2025
All staff at Apple House were caring, compassionate and professional when caring for my Mum. They also have a great range of activities for the residents to participate in, including day trips out, which my Mum loved. They treated her with care, dignity and respect. Thank you
26 June 2025
We chose Woodheath to care for my Dad in the last few weeks of his life, as our Mum had received wonderful care at Woodheath during the last 3 years of her life. Dad was terminally ill. The care he received was exemplary. All of the staff were professional, compassionate, kind and most of all treated Dad with dignity, especially in the last few days of his life. We cannot thank the staff enough for the care that they gave to Dad and also to us as a family.
10 June 2025
The care my mother received was exceptional, and I would like to thank the staff publicly for the way they looked after her. Her end-of-life care was also very good; she was looked after with dignity and great care.
22 May 2025
I wanted to leave a message to anyone looking for dementia care. My mother was not an easy personality and we worried about how she would settle. In the time she resided at Apple House Woodheath she was treated like one of their family, as was anyone who visited her. They took time with her and showed nothing but patience. It is a fun happy environment with activities to keep the residents engaged and happy. My mother passed away there and in her final days the staff were amazing. Thankfully her final days were as comfortable as could be. As a family we thank all the staff for everything they did.
12 June 2024
Mum lived at Woodheath for the last 2 years of her life before she passed away in March 2024. During her time there she was very well looked after and was loved by the staff, just as she loved them. She looked forward to the daily exercise classes as well as various afternoon activities. She especially loved the trips out. Thank you to all at Woodheath for taking such good care of her and for being friendly and welcoming to us each time we visited.
27 October 2023
My time visiting Apple House it's a pleasant and welcoming environment with clean and tidy routines, Apple House takes residents on day trips and in-house events are a great help and I'm sure they all love it too. Best wishes to the friendly staff.
18 October 2023
The staff were what made Woodheath a special place of care. They don't just care for my mum they love her. I can't ask for more, additionally, they made me feel so welcome always getting me by name.
17 October 2023
My wife is just starting her fourth year as a resident of Woodheath's Apple House annex for dementia patients. From the very first, the management and staff have treated her with kindness, understanding and skill. Although she is, inevitably, deteriorating mentally and physically, the wonderful carers have never given up trying to bring some meaning and pleasure to her life. Only a fortnight ago, for instance, they organised an outing by taxi and wheelchair to the local promenade, for fresh air, sea views and a meal out. That initiative came from the staff, not from me, and was typical of their thoughtfulness. In short, I am full of the utmost praise for this excellent care home.
17 October 2023
Woodheath Nursing and Residential Home is an excellent home. It has cared lovingly for its residents during the Covid period. It now continues to provide dedicated professional care for the very ill and frail patients of whom our mother is one.
17 October 2023
My auntie has resided at Woodheath for over 4 years now and the care and consideration that has been afforded to her has been excellent. She has been well looked after since she had to give up her home when she could no longer look after herself. The activities offered to the residents are varied and well-planned with schedules shown in the reception area. My auntie particularly loves the children and animals coming to visit and the photos that appear on Facebook show her face lighting up with genuine smiles and joy. Woodheath is always clean and tidy when I go and visit and it is a very calm environment to enter. The staff are amazing and I really like the fact that there is always someone there that we know and have known since my auntie went there 4 years ago. Staff seem to like working there and stay which is great for continuity for the residents. There seems to be a very proactive caring management team at the heart of Woodheath which radiates down through the home.
17 October 2023
September was my Mum's 80th Birthday month. (Mum has advanced Dementia formerly Alzheimer's disease) Woodheath staff provided the whole family a space to celebrate and share mums "Big" birthday. We were provided with refreshments and on top of us having a cake, the Canteen had made a surprise one for us to share as well. Woodheath feels like a proper home, not a a bedroom for mum. We find the staff always helpful and friendly and enjoy our visits with mum and regularly chat to other residents, I would recommend choosing this lovely home.
17 October 2023
We were so reluctant for Mum to go into a care home but I cannot thank Woodheath staff enough for the care they provide to her. They are so very dedicated, friendly and loving and treat all the residents with kindness and respect. They entertain them, and provide activities and days out. They celebrate all of their birthdays with a constant stream of cake and fun. The staff have become Mum's new family and she loves them. This is an outstanding care home with outstanding support for your loved ones. They go the extra mile and I am eternally grateful to all of them.