Submit a Review for Kestrel Grove Care Home
Hive Road, Bushey Heath, Bushey, WD23 1JQ
View full details of Kestrel Grove Care HomeLatest Reviews for Kestrel Grove Care Home
16 March 2026
My husband recently moved to KG. The carers are extremely kind and patient with him, considering how challenging and complex his needs are. After a very uncertain time regarding his long-term care, I hope he can remain at KG to receive the care he requires. The carers are also very respectful and
polite to myself, which I appreciate immensely. There are some communication problems between staff, family and management that could be improved upon.
13 March 2026
In the main very good but there are still staffing issues.
10 March 2026
My husband has been a resident of Kestel Grove for a year. During this time he has had excellent care. I have much appreciation for the nurses and carers who have ensured that he has been kept comfortable and safe. My one concern is that sometimes there's not sufficient staff in the lounge, and the
residents are left on their own.
09 March 2026
My mother has been in care for almost five years. She has been well cared for. The nurses, carers and all staff are kind, gentle and caring. Many thanks and keep up the good work.
09 March 2026
Wellbeing are great! I was visiting a friend and the hospitality was 10/10.
26 November 2025
Kestrel Grove Nursing Home is a lovely residence for men and ladies to live in. It has a lovely warm and friendly atmosphere and all staff are extremely caring, polite and friendly, always putting the needs of the residents first.
The food is of a high standard with plenty of choice. The
entertainment team are excellent too, always striving to find new activities for the residents to join in with. Festivals and occasions for all religions are celebrated too. I wouldn't hesitate in recommending Kestrel Grove for respite or permanent living.
24 November 2025
My wife has been in Kestrel Grove for 18 months and the staff have been wonderful.
The care they show is so amazing and they are always friendly and helpful and they look after my wife so well
My wife cannot now do anything for herself and she is always dressed nicely and she is always clean and
well fed
15 August 2024
My husband was cared for in Kestrel Grove for only the last 12 days or so of his life. However, he was promptly assessed and admitted when he needed help quickly and was given considerate care by all staff, who worked within what seemed to me a very professional framework, well led by the care
manager and deputy care manager. Good food and pleasant surroundings were a comfort. Residents I chatted to had a lot to say in praise of their care. Thank you.
05 August 2024
Kestrel Grove is a wonderful care home. All the staff, in every department, are always so friendly, smiling, helpful and very professional. We are very impressed with the quality and presentation of food. Since moving here, he no longer wishes to go out to restaurants for meals as he enjoys the
'excellent' food provided here so much.
We have just attended a lovely BBQ event today and although contingency plans had to be made, due to inclement weather, it was an extremely pleasant and sociable afternoon. Again the food was excellent.
We cannot thank you all enough for helping him settle in so well and looking after his every need. You are all outstanding!
28 June 2024
1 June to 14 June 2024. My wife had two weeks stay for respite because of necessity. She found the rooms beautifully furnished, quiet and comfortable. The entire staff were kind and attentive and willing at all times. She
enjoyed 99.9% of the menu. The 00.1% was food she did not like anyway. All
in all, should the occasion arise again, she would be happy to go back to Kestrel Grove.
28 June 2024
In 2023 my father suffered a severe stroke after leading an active and independent life and joined Kestrel Grove as a resident where he now receives nursing care for his complex health needs.
The staff with their patience, care and encouragement have helped dad adapt to this upsetting change in
circumstances and each and everyone there tries to make his life as happy and comfortable as possible, treating him always with the utmost patience and respect.
Not only are all the staff very caring and supportive of Dad both mentally and physically, but also to us as a family. Kestrel Grove operates an open door policy and management and senior nurses are always available to discuss or answer questions about any aspects of Dad's care.
The Kestrel Grove team consistently deliver excellent nursing care in a spotlessly clean and safe environment with a welcoming, family atmosphere. A wide range of social activities are organised daily and the food is excellent.
I cannot thank or recommend Kestrel Grove highly enough.
14 June 2024
Fantastic care home. Since our mum came here in March, the staff have been wonderful. They have got to know our mum as a person and really care for her. They are happy for us to visit any time. Excellent at keeping us informed about her health and welfare issues. Mum seems settled and it is a great
weight off our minds to know she is in good hands.
02 May 2024
Our dad lived at Kestrel Grove for 1 and a half years. He had a lovely refurbished room which overlooked the beautiful garden and he took great pleasure in the summer months sitting outside chatting with his fellow residents and lovely staff. We only have praise for all the staff who went above and
beyond to make Dad as happy as he could be. Nothing was too much trouble for them and the kitchen staff were always willing to make Dad anything he requested. They were always around to answer my many questions and never made me feel as though I was bothering them. Dad was always treated by the staff with great kindness and respect. He looked upon them as his friends and enjoyed the banter that went on. We will always be grateful for their care and am so glad that Dad was able to spend his last years at Kestrel.
25 January 2024
My mum came to this wonderful care home 15 months ago as she could not look after herself anymore. She is very happy and feels safe here, we can visit any time of the day and we are always welcome. The food is very good and she has her hair done every week, there is an activity every afternoon which
is very social, her room is lovely and warm, the home deal with hospital visits and the doctor can be called at any time, on Friday they have a drinks morning where the residents meet up. The staff are wonderful and they will help you with anything you want help with, I visited quite a few homes and I can honestly say I am very happy with Kestral Grove.
20 November 2023
I was fortunate in finding such an excellent care home for my sister, who was was resident at Kestrel Grove for just under a year before she passed away. From the onset there was a warm and welcoming atmosphere and I felt confident that my sister, whose needs were complex, would receive the
dedicated care that she required. It was clear to me through regular visits and ongoing contact with staff at at all levels over the past year that my sister was receiving exceptional care, which I know involved considerable attention and patience. My sister's carers were warm and caring - really wonderful - and treated her with great respect and dignity. Senior staff who operated an open-door policy were always accessible and communication was excellent. Overall, an exceptional care setting and one which I would unhesitatingly recommend.
20 November 2023
My mother has been a resident at this home for over five years, she is 95 and has the brain of a 70 year old. The main thing with my mum, her body is a little frail, she has had two hip operations and that is why she decided to move into a care home. She is a funny lady with a great personality, but
quite high maintenance, all the staff run around her, helping her, getting her dressed, taking her to the loo, getting her to the lounge for the entertainment which she likes joining in with. Over the years she has become dairy free due to stomach issues, the kitchen crew took this on board and adjusted her menu accordingly. When I am there for however long, even if it’s just for an hour, someone always pops in to check on her, which puts my mind at rest. I am an only child so no other help around and when I walk out I know I’m leaving her with people who care and I can trust.
30 October 2023
Being our first time in sourcing a nursing home, you hear the horror stories and to have experienced finding a home that would take her was also a massive learning curve. Out of 60 nursing homes only two accepted my Mother-in-law and thankfully Kestral Grove was one of them.
I cannot praise them
enough for how they go above and beyond. The care is top tier and not only are the head nurses exceptional but every nurse/carer I have witnessed looking after her. The lady who works front of house has been amazing from the start and cannot fault her enthusiasm when going above and beyond. I hope it continues because I have recommended this home to so many people. I literally cannot fault it and I would give them 10 plus because they have that home down to perfection.
10 October 2023
I cannot praise Kestrel Grove highly enough. My dear mum was here for two months receiving first class palliative care before her sad passing at the end of July 2023.
The house is warm, welcoming and clean. The grounds are beautiful in the sunshine and very well kept. The rooms are tastefully
appointed. The food is excellent, great choices and very accommodating for a changing palette, as they were for Mum's changing needs.
The jewel in the crown here are the wonderful staff. They treated my mum with such great respect and care; as one of their own, be the senior nurse, care assistant or kitchen hand. They were also very accommodating and caring to us, the family, nothing was too much trouble.
The nursing team is second to none, their door is always open to talk or for questions. The care givers are so super lovely. We feel extremely lucky that Mum spent her last few months in this special place. It has my highest recommendation. Eternally grateful.
03 August 2023
My mother (ninety-seven) stayed at Kestrel Grove after an accident at home and three months in hospital. We were so impressed with everything about the home, especially the staff who are outstanding; hugely kind, diligent, patient and highly professional. Mum wanted to live back at home and is
pleased to be back there, but misses the staff. The home is very well run, the premises are kept beautifully, including the grounds, and the food is very good indeed. If we had any queries or requests, the door to the manager's office was open for us. Kestrel Grove is highly recommended by our family.
27 June 2022
Mum went from hospital into Kestrel Grove for respite with original thoughts for two weeks to help get her on her feet after a serious illness. She is a fiercely independent woman her focus was to get back home. A care plan was put into place on her arrival. The care and compassion shown by nurses,
carers, cleaners, kitchen staff and activities organisers, to help Mum reach her goal was nothing short of amazing. Mum had a couple of setbacks and the very knowledgable nurses were quick to act, in fact, saved her life and from more hospital stays. Covid rules and regulations constantly changed which was a nuisance but necessary and the correct measures were put in place to allow daily visits.
The house is always clean tidy and welcoming. The home owners office is at the reception desk, not many business owners make themselves that accessible - a real tell-tale sign of someone who cares about their service users.
Mum made it home after 4 months, if need be she would be very happy to return.
Latest Reviews for Kestrel Grove Care Home
16 March 2026
My husband recently moved to KG. The carers are extremely kind and patient with him, considering how challenging and complex his needs are. After a very uncertain time regarding his long-term care, I hope he can remain at KG to receive the care he requires. The carers are also very respectful and
polite to myself, which I appreciate immensely. There are some communication problems between staff, family and management that could be improved upon.
13 March 2026
In the main very good but there are still staffing issues.
10 March 2026
My husband has been a resident of Kestel Grove for a year. During this time he has had excellent care. I have much appreciation for the nurses and carers who have ensured that he has been kept comfortable and safe. My one concern is that sometimes there's not sufficient staff in the lounge, and the
residents are left on their own.
09 March 2026
My mother has been in care for almost five years. She has been well cared for. The nurses, carers and all staff are kind, gentle and caring. Many thanks and keep up the good work.
09 March 2026
Wellbeing are great! I was visiting a friend and the hospitality was 10/10.
26 November 2025
Kestrel Grove Nursing Home is a lovely residence for men and ladies to live in. It has a lovely warm and friendly atmosphere and all staff are extremely caring, polite and friendly, always putting the needs of the residents first.
The food is of a high standard with plenty of choice. The
entertainment team are excellent too, always striving to find new activities for the residents to join in with. Festivals and occasions for all religions are celebrated too. I wouldn't hesitate in recommending Kestrel Grove for respite or permanent living.
24 November 2025
My wife has been in Kestrel Grove for 18 months and the staff have been wonderful.
The care they show is so amazing and they are always friendly and helpful and they look after my wife so well
My wife cannot now do anything for herself and she is always dressed nicely and she is always clean and
well fed
15 August 2024
My husband was cared for in Kestrel Grove for only the last 12 days or so of his life. However, he was promptly assessed and admitted when he needed help quickly and was given considerate care by all staff, who worked within what seemed to me a very professional framework, well led by the care
manager and deputy care manager. Good food and pleasant surroundings were a comfort. Residents I chatted to had a lot to say in praise of their care. Thank you.
05 August 2024
Kestrel Grove is a wonderful care home. All the staff, in every department, are always so friendly, smiling, helpful and very professional. We are very impressed with the quality and presentation of food. Since moving here, he no longer wishes to go out to restaurants for meals as he enjoys the
'excellent' food provided here so much.
We have just attended a lovely BBQ event today and although contingency plans had to be made, due to inclement weather, it was an extremely pleasant and sociable afternoon. Again the food was excellent.
We cannot thank you all enough for helping him settle in so well and looking after his every need. You are all outstanding!
28 June 2024
1 June to 14 June 2024. My wife had two weeks stay for respite because of necessity. She found the rooms beautifully furnished, quiet and comfortable. The entire staff were kind and attentive and willing at all times. She
enjoyed 99.9% of the menu. The 00.1% was food she did not like anyway. All
in all, should the occasion arise again, she would be happy to go back to Kestrel Grove.
28 June 2024
In 2023 my father suffered a severe stroke after leading an active and independent life and joined Kestrel Grove as a resident where he now receives nursing care for his complex health needs.
The staff with their patience, care and encouragement have helped dad adapt to this upsetting change in
circumstances and each and everyone there tries to make his life as happy and comfortable as possible, treating him always with the utmost patience and respect.
Not only are all the staff very caring and supportive of Dad both mentally and physically, but also to us as a family. Kestrel Grove operates an open door policy and management and senior nurses are always available to discuss or answer questions about any aspects of Dad's care.
The Kestrel Grove team consistently deliver excellent nursing care in a spotlessly clean and safe environment with a welcoming, family atmosphere. A wide range of social activities are organised daily and the food is excellent.
I cannot thank or recommend Kestrel Grove highly enough.
14 June 2024
Fantastic care home. Since our mum came here in March, the staff have been wonderful. They have got to know our mum as a person and really care for her. They are happy for us to visit any time. Excellent at keeping us informed about her health and welfare issues. Mum seems settled and it is a great
weight off our minds to know she is in good hands.
02 May 2024
Our dad lived at Kestrel Grove for 1 and a half years. He had a lovely refurbished room which overlooked the beautiful garden and he took great pleasure in the summer months sitting outside chatting with his fellow residents and lovely staff. We only have praise for all the staff who went above and
beyond to make Dad as happy as he could be. Nothing was too much trouble for them and the kitchen staff were always willing to make Dad anything he requested. They were always around to answer my many questions and never made me feel as though I was bothering them. Dad was always treated by the staff with great kindness and respect. He looked upon them as his friends and enjoyed the banter that went on. We will always be grateful for their care and am so glad that Dad was able to spend his last years at Kestrel.
25 January 2024
My mum came to this wonderful care home 15 months ago as she could not look after herself anymore. She is very happy and feels safe here, we can visit any time of the day and we are always welcome. The food is very good and she has her hair done every week, there is an activity every afternoon which
is very social, her room is lovely and warm, the home deal with hospital visits and the doctor can be called at any time, on Friday they have a drinks morning where the residents meet up. The staff are wonderful and they will help you with anything you want help with, I visited quite a few homes and I can honestly say I am very happy with Kestral Grove.
20 November 2023
I was fortunate in finding such an excellent care home for my sister, who was was resident at Kestrel Grove for just under a year before she passed away. From the onset there was a warm and welcoming atmosphere and I felt confident that my sister, whose needs were complex, would receive the
dedicated care that she required. It was clear to me through regular visits and ongoing contact with staff at at all levels over the past year that my sister was receiving exceptional care, which I know involved considerable attention and patience. My sister's carers were warm and caring - really wonderful - and treated her with great respect and dignity. Senior staff who operated an open-door policy were always accessible and communication was excellent. Overall, an exceptional care setting and one which I would unhesitatingly recommend.
20 November 2023
My mother has been a resident at this home for over five years, she is 95 and has the brain of a 70 year old. The main thing with my mum, her body is a little frail, she has had two hip operations and that is why she decided to move into a care home. She is a funny lady with a great personality, but
quite high maintenance, all the staff run around her, helping her, getting her dressed, taking her to the loo, getting her to the lounge for the entertainment which she likes joining in with. Over the years she has become dairy free due to stomach issues, the kitchen crew took this on board and adjusted her menu accordingly. When I am there for however long, even if it’s just for an hour, someone always pops in to check on her, which puts my mind at rest. I am an only child so no other help around and when I walk out I know I’m leaving her with people who care and I can trust.
30 October 2023
Being our first time in sourcing a nursing home, you hear the horror stories and to have experienced finding a home that would take her was also a massive learning curve. Out of 60 nursing homes only two accepted my Mother-in-law and thankfully Kestral Grove was one of them.
I cannot praise them
enough for how they go above and beyond. The care is top tier and not only are the head nurses exceptional but every nurse/carer I have witnessed looking after her. The lady who works front of house has been amazing from the start and cannot fault her enthusiasm when going above and beyond. I hope it continues because I have recommended this home to so many people. I literally cannot fault it and I would give them 10 plus because they have that home down to perfection.
10 October 2023
I cannot praise Kestrel Grove highly enough. My dear mum was here for two months receiving first class palliative care before her sad passing at the end of July 2023.
The house is warm, welcoming and clean. The grounds are beautiful in the sunshine and very well kept. The rooms are tastefully
appointed. The food is excellent, great choices and very accommodating for a changing palette, as they were for Mum's changing needs.
The jewel in the crown here are the wonderful staff. They treated my mum with such great respect and care; as one of their own, be the senior nurse, care assistant or kitchen hand. They were also very accommodating and caring to us, the family, nothing was too much trouble.
The nursing team is second to none, their door is always open to talk or for questions. The care givers are so super lovely. We feel extremely lucky that Mum spent her last few months in this special place. It has my highest recommendation. Eternally grateful.
03 August 2023
My mother (ninety-seven) stayed at Kestrel Grove after an accident at home and three months in hospital. We were so impressed with everything about the home, especially the staff who are outstanding; hugely kind, diligent, patient and highly professional. Mum wanted to live back at home and is
pleased to be back there, but misses the staff. The home is very well run, the premises are kept beautifully, including the grounds, and the food is very good indeed. If we had any queries or requests, the door to the manager's office was open for us. Kestrel Grove is highly recommended by our family.
27 June 2022
Mum went from hospital into Kestrel Grove for respite with original thoughts for two weeks to help get her on her feet after a serious illness. She is a fiercely independent woman her focus was to get back home. A care plan was put into place on her arrival. The care and compassion shown by nurses,
carers, cleaners, kitchen staff and activities organisers, to help Mum reach her goal was nothing short of amazing. Mum had a couple of setbacks and the very knowledgable nurses were quick to act, in fact, saved her life and from more hospital stays. Covid rules and regulations constantly changed which was a nuisance but necessary and the correct measures were put in place to allow daily visits.
The house is always clean tidy and welcoming. The home owners office is at the reception desk, not many business owners make themselves that accessible - a real tell-tale sign of someone who cares about their service users.
Mum made it home after 4 months, if need be she would be very happy to return.