Kestrel Grove Nursing Home

Kestrel Grove's expertise in palliative care was highly valued. The kindness and compassion shown by all staff to our mother and ourselves was really appreciated.

My husband has been a resident at Kestrel Grove for almost six years and I cannot praise the home highly enough. The staff are kind and friendly and it feels like being with a family. The food is excellent, there are varied activities for the residents and the staff are always open to new suggestions for suitable entertainment. The home is family run and has always shown respect and interest in everyone.

In the relatively short time, my father was at Kestrel Grove Nursing Home, he was treated with care and dignity at all times. All the staff were very attentive and could not do enough for him. My husband and I were also kept up to date with his care and we were also dealt with compassionately which certainly helped at such a difficult time. We would not hesitate to recommend Kestrel Grove to friends and family.

It is a very good care home. There are nurses and carers to look after the residents and entertainment in the afternoons (often live music on a Wednesday). they celebrate to suit the religions of different residents e.g. Hanukkah and Christmas. The home is set in beautiful grounds with neatly tended lawns. The residents are treated with respect. My mother speaks Hungarian and Romanian and many of the carers can speak in these languages to her. They can have meals served when they choose to have them and they can choose what to eat.

There is excellent care in this home as I can testify, as my Mum has been there for nearly 16 years and now has full dementia.
The nursing staff are highly professional and always have time to talk. There are plenty of nurses and carers who stay for long periods
(four of them have looked after my mum over ten years) and the atmosphere is warm, pleasant and relaxed. The home is very clean and, of course, very beautiful as it is in a well preserved period building with spacious and well planted grounds. The food is jolly good and the care staff are very kind and thoughtful, especially about small details like clothes and make up. There is always something going on in the way of activities.

I would say that the high standards in this home have consistently risen during the time I have been visiting it.

Since becoming a permanent Kestrel Grove resident in March 2015, my 92 year old father has enjoyed the best quality of life he could possible have at this time. His complex meds are well managed and his condition is carefully and sensitively monitored; he is treated with respect and genuine fondness by the excellent and caring staff (at all levels), at all times.

The high quality of the environment including the cleanliness of rooms, the beautiful grounds, the fresh linen and flowers in the dining room helps to create a sense of pride in both the staff and the residents for whom they care. Activities are varied and regular, my dad especially enjoys the chair exercises, bingo and visiting singers; and more recently a great BBQ to which he invited me as his guest!

Kestrel Grove is a family run business and many of the staff have worked here for over 5 years which I believe contributes to the consistency of care, as does the 'in-house' training (no agency staff are used). The owner, of whom the staff speak very highly, is on site during the week and is very involved with the day to day issues. Nothing is too much trouble here and every request is met with a smile - I would highly recommend this nursing home without reservation.