Kestrel Grove Nursing Home, Bushey, Hertfordshire
Kestrel Grove Nursing Home, Bushey, Hertfordshire
Kestrel Grove Nursing Home, Bushey, Hertfordshire

Kestrel Grove Nursing Home has for decades been respected in its local community for offering quality and versatile care. A family-run service, the team is dedicated to achieving the kind of care that they would wish for their loved ones.

All parties are kept up-to-date with continuing care developments and each member of the qualified team is informed on personal care requirements.

The focus is on homeliness and comfort, with refreshments available throughout the day and personal interests and activities supported.

Carers are carefully chosen and demonstrate their commitment to the dignity, individuality and privacy of all service users, at the same time as respecting social and emotional needs.

Owner: P M Tripp

Person in charge: Monika Gilice (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 57 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 60+.

Single Rooms: 57

Rooms with ensuite WC: 26

Weekly Charges Guide: Nursing Care Single £900 – £950 (These prices are only a guideline, please contact Kestrel Grove Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kestrel Grove Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Kestrel Grove Nursing Home has a Review Score of 7.9 (7.921)

The Review Score of 7.9 (maximum of 10) for Kestrel Grove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Kestrel Grove Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Kestrel Grove Nursing Home is calculated as follows: ( (40 Excellents x 5) + (8 Goods x 4) ) ÷ 48 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.088 Points relating to the number of positive Reviews for Kestrel Grove Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.4 Target = 0.088

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kestrel Grove Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kestrel Grove Nursing Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    1

In the relatively short time, my father was at Kestrel Grove Nursing Home, he was treated with care and dignity at all times. All the staff were very attentive and could not do enough for him. My husband and I were also kept up to date with his care and we were also dealt with compassionately which certainly helped at such a difficult time. We would not hesitate to recommend Kestrel Grove to friends and family.

How likely would you be to recommend Kestrel Grove Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a very good care home. There are nurses and carers to look after the residents and entertainment in the afternoons (often live music on a Wednesday). they celebrate to suit the religions of different residents e.g. Hanukkah and Christmas. The home is set in beautiful grounds with neatly tended lawns. The residents are treated with respect. My mother speaks Hungarian and Romanian and many of the carers can speak in these languages to her. They can have meals served when they choose to have them and they can choose what to eat.

How likely would you be to recommend Kestrel Grove Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

There is excellent care in this home as I can testify, as my Mum has been there for nearly 16 years and now has full dementia.
The nursing staff are highly professional and always have time to talk. There are plenty of nurses and carers who stay for long periods
(four of them have looked after my mum over ten years) and the atmosphere is warm, pleasant and relaxed. The home is very clean and, of course, very beautiful as it is in a well preserved period building with spacious and well planted grounds. The food is jolly good and the care staff are very kind and thoughtful, especially about small details like clothes and make up. There is always something going on in the way of activities.

I would say that the high standards in this home have consistently risen during the time I have been visiting it.

How likely would you be to recommend Kestrel Grove Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since becoming a permanent Kestrel Grove resident in March 2015, my 92 year old father has enjoyed the best quality of life he could possible have at this time. His complex meds are well managed and his condition is carefully and sensitively monitored; he is treated with respect and genuine fondness by the excellent and caring staff (at all levels), at all times.

The high quality of the environment including the cleanliness of rooms, the beautiful grounds, the fresh linen and flowers in the dining room helps to create a sense of pride in both the staff and the residents for whom they care. Activities are varied and regular, my dad especially enjoys the chair exercises, bingo and visiting singers; and more recently a great BBQ to which he invited me as his guest!

Kestrel Grove is a family run business and many of the staff have worked here for over 5 years which I believe contributes to the consistency of care, as does the 'in-house' training (no agency staff are used). The owner, of whom the staff speak very highly, is on site during the week and is very involved with the day to day issues. Nothing is too much trouble here and every request is met with a smile - I would highly recommend this nursing home without reservation.

How likely would you be to recommend Kestrel Grove Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Kestrel Grove Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Kestrel Grove Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kestrel Grove Nursing Home